Exchange Extension in Flash CS6
can someone please help me? I downloaded and installed Adobe Exchange 0.9.4 and when I opened Flash cs6, the extension is nowhere to be found. I checked Windows>Extension but nothing there. please help me.
Hi Tilles80,
Please tell me if my understanding is wrong - you're only experiencing this problem on Mac for Flash CS6 - and other CS6 products work fine.
It would be useful for us to have Flash CS6 generate logs to work out what's going wrong. Could you please carry out the following steps and email the log file to me at fgregor at adobe dot com?
In Terminal enter the following command:
sudo plutil -convert xml1 ~/Library/Preferences/com.adobe.CSXS.3.plist
open -a TextEdit ~/Library/Preferences/com.adobe.CSXS.3.plist
… a blob of XML should pop up in TextEdit. Increase the LogLevel from 1 to 6.
<key>LogLevel</key>
<string>6</string>
Save your changes to the file.
Then back in terminal,
sudo plutil -convert binary1 ~/Library/Preferences/com.adobe.CSXS.3.plist
Restart Flash CS6 and repeat the same steps again. The log file will be available at:
/Users/<username>/Library/Logs/CSXS/csxs3-FLPR.log
Could you also please let me know the contents of the <HostList>...</HostList> section from the following files (if they exist)?
/Library/Application Support/Adobe/CS6ServiceManager/extensions/AdobeExchange/CSXS/manifest.xml
/Users/<username>/Library/Application Support/Adobe/CS6ServiceManager/extensions/AdobeExchange/CSXS/manifest.xml
Thanks for your perseverance!
Fraser
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