Exchange logic board

I've got a power book G4 alu 1,67 bought in July 2005 whose logic board died 3 months ago. I heard that some logic boards had a defect and could be changed free by APPLE, but I do not find this information on the site.
Could you help me ?
Thanks
Neug

Hi Neug,
Welcome to the forum.
As sig suggests, the only people who can directly answer your question is Apple themselves. These are purely user-to-user technical/usage assistance forums.
That said, there is an extended warranty program for 15" PowerBooks that exhibit certain symptoms and fall within certain serial number parameters. More details can be found here:
About the PowerBook G4 (15-inch 1.67/1.5GHz) Memory Slot Repair Extension Program
http://docs.info.apple.com/article.html?artnum=303173
I suspect this is the program you heard about. Does it apply to your situation? If your serial number falls within those covered then call Apple and ask.
Phone contact numbers for Apple can be found here:
http://www.apple.com/support/contact/phone_contacts.html
Kryten

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Exchanged logic board to a new one, it doesn't turn on, no light no noise, it's dead

exchanged logic board to a new one, it doesn't turn on, no light no noise, it's dead

Who put the new logic board in?

Macbook logic board, restart, exchange

hi everyone, as of last weekend, i became a happy owner of a black macbook....that is until when the weekend ended. that's when i discovered these forums.
unfortunately, i became a part of a 'growing minority' of ppl who have the random restarting problem, vertical lines, and sudden shutdowns. i spent all of last night researching this issue and found out two words that have become the kryptonite of macusers....logic board.
today i stumbled across some pretty interesting information about the logic boards. not sure about the source of the information but it's food for thought nonetheless. i had my macbook for 3 days until the random restarting started happening. prior to that, i had no problems with any whining, mooing or heating issues commonly associated to the early release of the macbook. i came across this http://news.softpedia.com/news/Apple-Acknowledges-MacBook-Whine-And-Offers-Logic -Board-Replacements-31384.shtml
which states: Apple is now providing logic board replacements for the whining MacBooks with the expected time for repair being ten days after the machine has arrived at an Apple certified repair center.
i'm not sure if these mooing machines had the restarting problem but if they didn't, the 'new' logic boards are in need of change once again. i think this is important b/c if this is the case, all macbooks in production will sooner or later experience the same problem that is plaguing the rather large minority of macbook owners.
so, i'm left with the dilemma of exchanging my macbook for a new one or just get a refund altogether. i've read that ppl who have got new logic boards were left with the same problem only a short time after words meaning the logic boards they are using to replace the 'faulty' ones are the same ones being used in production.
i'm not sure if this is a case of lemons or if every macbook is a ticking time bomb. if i'm not mistaken, it was only released in may.
i have a week 27 black macbook. failed after 3 days of normal use. i just don't want my second machine to crap out on me on the 15th day and have to worry about repairing it indefinately. thoughts?

I have what I can only describe as a lemon. It discolored, trackpad button broke, and whining started within a month of owning it. After 3 weeks in repair, it came back without having the logic board replaced, which was supposedly the reason it was on hold for 2 of the 3 weeks.
At this point, I called AppleCare, talked with a guy, and ended up going into an Apple store 2 hours away from my home, and instead of fixing it on the spot like the AppleCare tech said they would, the "Genius Bar" techs kept it for a week, waiting for a logic board that they would actually PUT IN the unit this time around.
It just came back yesterday, and had the same whining problem. Apparently, replacing the board did nothing at all. I just decided to go with QuietMBP at the expense of some battery life to keep things quiet (10% false bottom on CPU activity at all times)... Chuggin' along just fine for a day, then just a few hours ago, it started to randomly shut off. I turned it back on a few times, but it would turn itself right off again. The unit was **** hot, too.
I ran a diagnostic and it turns out a fan failed on the logic board. Hence the auto-shutting-off due to high temperatures. Fantastic.
To summarize: I had the MacBook for 1 month, sent it back for repairs for 3 weeks, got it back (w/o a whine fix) for 2 days, left it at an Apple Store for 1 week, got it back (w/o a whine fix) for 2 days, and now a fan is dead. To top it all off, one of the Geniuses at the Apple Store said I failed their memory test, so my 3rd party RAM is bad as well.
Suffice to say, I am going to attempt to get a replacement, since a refund isn't do-able as I already spent more than $500 in software liscenses for Mac-only software...
You're not alone in your woes.

Logic board exchange

1)
Can the logic board, processor, and heat sink from an FW800 DP 1.25
replace those in a MDD 2003 single 1.25 unit?
2)
Are the boards the same? That is, will the dual processor and heat sink, install on the logic board in the MDD 2003?
Thanks

The only incompatibility might be between the logic board and the case. If you want to continue having access to the FW800 port, you'll need to either exchange rear panels or cut a hole in the panel of the FW400. Also, I don't think the built-in bluetooth can work in the FW400 case, at least not without some rewiring.
BTW, why are you doing this exchange? If it's a power supply problem, it's easier to move the power supply from one machine to the other. The same probably goes for the power button or any other part on the front panel. If the FW800 case is totally messed up, it might be another story.
Incidentally, it's very annoying that apple attached the portion of the case that holds the power supply, etc., to the portion that holds the logic board with some kind of rivets rather than screws. Several times I've wished that I could have just switched those major parts between two machines in order to isolate a problem.

How many times did you change the logic board?

Hello everybody,
I"m the formerly proud owner of an iBook G3. Solowly I"m getting tired of the logic board problem. I have AppleCare, but by now I"m sending my iBook twice a year for repair!
By now I had my iBook sent to Care 5 times due to the logic board problem.
Now I"d like to know if this is average, low or high ranking on the G3 exchange scale,
Who can beat 5?
Michael

Michael,
Mine has been back three times.
If your iBook's logic board goes out again, I recommend that you call Apple and, instead of talking to Customer Support, immediately ask for Customer Relations. Be prepared with dates and details of your iBook's repair history, tell them you need a computer that is dependable, and your iBook just isn't. Then ask for a replacement. It has been known to happen.
Good luck.

MacBook Pro's logic board

Hi,
Recently my MacBook Pro's 17" late 2007 A1229 graphics card died.
I bought a refurbished one on eBay.
The guy that solds the logic boards has tested it and it works (he got a whole refurbisched Mac parts company).
So with my old logic board, when I boot my Mac' screen shows white, the startup sound comes, and then it stops working.
With my new logic board (wich is tested and working!) when I insert the MagSafe power adaptor, a white light on the front side of the Mac (the button yoy need to push to open the screen) starts flashing, the ventilators starts rotating and the dvd-drive makes some noise.
So my Mac doesn't display anything on the screen with the new board, it just stays black!
I don't know how to fix this!
Everything is installed correct (getting my logic board out of the Mac and putting it back in it, i've done that three times!)
My Mac hardware works, because with my old logic board, it works!
The problem is, I can't test my Mac with my old board because I did a logic board exchange (it was 110$, a normal refurbished was 480$) so I can't install my old and test again..
Does anyone have some suggestions?
All help is welcome, I really need it!
Please don't tell me that my computer is useless and my money is gone..
Give me hope!
thanks.

likely display inverter board.
did you get your inverter board replaced already?
Did you have a question?
If the diagnostic in shop indicates same, thats 1000X better than anyone can do online in "diagnosis" (not really genuine diagnosis of course)

PM G3 AIO Blown logic board?

Hello everyone. I have a Power Mac G3 AIO running OS 9.2 that I upgraded from 233MHz to 300 MHz Apple orginal processor by exchanging the ZIF processor and resetting the jumpers. It was working very well and I should have been happy with it. But then, I decided to upgrade it to a 400 MHz ZIF original Apple processor and also reset the jumpers for the 400. But at the same time, since I had the logic board open, I also installed a PCI USB card. I then pressed the reset button on the logic board. Then, when I powered it up, nothing! I mean there is power running through the machine but no startup chime, no monitor, just the onboard fan running. I tried resetting the PRAM, but still nothing. I tried going back to the 300 processor but nothing. I have not tried going back to the 233, should I try that? Did the logic board fry when I did both the 400 processor AND the PCI card at the same time? Please help!!! Thanks.

First step- don't panic. You don't seem to be.. that's good =]
Allen's covered most of the bases. You also might want to consider a PRAM zap (or, in this case, maybe a new PRAM battery).
First thing's first, though: Take out the USB card. Is it a Belkin? They've been known to be problematic... Allen got more specific with chipset, which I don't really know about... I guess Belkin maybe uses those, then.
Now, when you went back to the 300 MHz CPU, did you remember to reset the jumpers? If not.. well, no matter what you do, odds are you aren't going to be able to get a 300 MHz G3 to boot at 400 MHz.
A 400 MHz original ZIF would belong to a B&W G3 processor; they have a 100 MHz bus speed. I don't remember, and I seem to recall them working just fine in Beige G3s, but maybe I'm misremembering and they don't operate on a 66 MHz bus? I doubt that's the case. But perhaps.
Anyway, as Allen said, try seeing if you dont' need to reseat your "Personality Card" in its PERCH slot (the brown one on the right of the PCI slots). Recheck the ZIF's seating.. and also, don't forget to make sure you've put the heatsink on the right way.. if you put it on backwards, the piece of metal that holds it down isn't tight enough, and results in overheating.
I think you also need to hold down the reset button for at least 30 seconds (or is it 60..) for it to take effect, though I don't imagine you'd really need to.
Anyway, remove the PCI card... reseat the ZIF, making sure it's really in, make sure the jumpers are right, and make sure you didn't accidentally knock loose any cables (unlikely, but not impossible); this includes ATA and power cables.
If none of that works, try taking the PRAM battery out and putting it back in.. this effectively clears it. Or, if you don't care about your system date (don't mind resetting it.. takes a minute or so) and don't care about thinks like the total #hours your computer's ran, its manufacture date etc, just do that first thing.

MBP A1260 (Early 2008): Won't start, black screen, continuously lit LED - bad logic board?

Hello everyone!
I'm having a rather serious issue with my MBP A1260 (early 2008) running the latest version of OSX 10.5. This is what happens (or doesn't happen) when I start it:
Usual start-up sounds (fans, HDD, Superdrive)
No chime at startup
Blank screen (I even can't see anything if I hold it against a light source)
The LED is on continuously. Bright at first, then after a second only dim
No backlight of the screen, no keyboard lighting
No reaction to pressing the volume or brightness keys, even after waiting for a while (the OS isn't password protected)
I tried a couple things and googled for a bit. This is what I've tried so far:
Plug in an external monitor - no signal
Removed the battery, used an old battery (which doesn't hold too much power anymore, but is working) - nothing
Restarted with alt-key pressed to bring up the bootcamp menu - nothing
Reset PRAM and NVRAM (P+R+opt+cmd at startup) - nothing
Reset SMC - nothing
Removed all RAM - nothing
Tried all combinations of RAM modules and RAM banks individually - nothing
As you can see, I've already tried quite a bit to get my computer back up, but there's been no success so far. As far as I can tell, this thing's logic board is broken, which would be a prohibitively expensive repair at about 600€ to 700€. I know the logic board is basically the whole computer, but that's an insane amount of cash for a four year old computer.
Do you wise people have any other ideas how to get this thing running again?
If not, I can only come up with three options:
Sell the MBP on ebay as broken
Buy another A1260 with a working logic board and exchange it or
Pay for the insanely expensive repair
Do you have other ideas?
Luckily, I have another early 2011 MBP, which I'm using right now. But to be honest, it may be the last mac I ever own.
Anyways, I'm thankful for all responses. I promise to keep you updated if I get the machine running again.

Any ideas?

Logic Board replaced after randomly shutting down

I know there are a lot of posts on the randomly shutting down issue...
My MacBook started randomly shutting down after a month since I got it. Apple replaced the logic board and I got it back today. I read on some posts that people got their logic boards replaced and the problem continued. Is this likely to happen with my MacBook?
This seems to be a big issue. My friend got a MacBook last week and it started randomly shutting off within the first hour of use. He had it exchanged, and it's fine now... but for how long?

I don't think it would do any good to yell at the store manager/technician. Still, I do understand you since I got the same problem here. However, since my logic board was replaced, I got fewer RSD, which is a start...
Personnaly, I know that my MB is guaranted 1 year, so I won't hesitate to have it repaired, or exchanged if needed (after 3 repairs for the same problem usually). As a matter of fact, other than some RSD, my fan has started making noises when I power up my MB, when it is cool. I wait because there is no solution out there yet (for RSD, and my problems are not that bad.
By the way, reading many of the threads around here, we can almost state for sure that:
-the logic board
-the RAM
-the hard drive
-the heat sink
-the battery
are not the (direct) sources of RSD. This has to be proved for the processor and the fan.
To be followed...

Is a bad logic board due to a bad power supply?

Computer specs:
iMac G5 20", 2.0 ghz, 1 GB RAM, 250 GB hard drive
Back in October of 2008 my iMac G5 Power PC shutdown intermittently and then when I went to go to start it back up, it booted to the blue screen and hanged there forever. So, I did a hard shutdown and then waited and then booted again and it still hanged at the blue screen. I tried booting in Safe Mode, and that worked, so I had a chance to backup everything that I needed to. Then, I took the computer to my local Apple Store to speak to a "genius". They could not diagnose my computer while I was there, so they needed to take it overnight and let me know over the phone what the issue was. The next day they called to tell me that it was a Logic Board issue and that it would cost $900 to fix it. I obviously was blown away at the cost for the problem, and I could not afford that charge so I seeked out other options. I found a shop in my neighborhood that offered me a used 1.8 ghz logic board for half of what Apple was quoting me, so I went with it. Then, 9 months later (which brings us to present) my iMac completely shutdown on its own and would not start up. I ran it through some tests (LED lights on the interior) and confirmed that it was a Logic Board issue again. So, I took it back to the shop in my neighborhood and they told me that the warranty for the part they replaced had expired. So, I called Apple Customer Relations to talk to them about the issue. They confirmed, using my serial number, that I could get my issues fixed for free. They then told me about the "iMac G5 Repair Extension Program for Power Supply Issues" which was news to me. This Program ended in December of 08, meaning I would have qualified in October of 08... the time I initially brought in my computer. So, I brought my computer to the Apple Store to drop it off for repairs, and when going over the history of the machine they confirmed that because there was a used 1.8 ghz part in my machine installed from a non-authorized Apple place that they COULD NOT fix my issues now.
My question is:
Back in October of 2008 when I brought in my computer to the Apple Store and they diagnosed it with a bad Logic Board, could that have been because of a bad power supply? If that was the case, does a bad power supply cause a Logic Board to go bad?

Welcome to Apple Discussions.
The short answer is no, but it's actually more complicated than that. The original iMac G5 17 and 20 inch models were plagued by two problems: defective capacitors which affected the logic board, and an unrelated set of defective capacitors which affected the power supply. Rarely were both conditions present at the same time, but Apple decided—when they issued the repair extension authorization—that replacement of both components was a more cost effective approach. By far, the most common of the two problems involved the logic boards.
The REA covered machines for a period of three years from first sale, and ended in December of last year. Yours likely would not have been covered due to the date of sale provision. On a case by case basis, AppleCare representatives did allow coverage for machines beyond the three year limitation, but not past the end of last year.
It's not likely that you have both a defective logic board and power supply, though you may. The combination of these issues is actually found most frequently in the iMac G5 ALS models, none of which were covered by a repair extension authorization.
Your issue is a difficult one, as Apple authorized dealers and service providers have every right—and, actually, a responsibility under their annual agreements—to reject warranty, AppleCare or REA coverage for parts or labor when compatible but not similar logic boards have been placed in your machine. This is because they must exchange these parts for the part they are requesting from Apple on a like-for-like basis, and that part must be associated with your machine serial number. In trying to resolve your issue, the shop in your neighborhood actually created an additional issue for you which would only be triggered in the event of component failure. I have no idea what period of coverage they typically offer, but Apple provides for 90 days or the balance of any warranty or AppleCare extension in place at the time of the repair, whichever is greater.
Your logic board can be refurbished for $ 189.00 if it in fact exhibits the capacitor issue. That process is covered by a one-year warranty. If you are interested in exploring that option, send a message to the electronic mail address in my Public Profile and I will reply with additional information. To help determine additional information concerning your machine, please include the machine serial number if you elect to do write for more information.

Replacing logic board in Macbook

I have a black Macbook (unsure of model number, has T7200 processor), and I wanted to see if I could put a logic board from a late 2008 white Macbook. My main motivation is getting the 9400m integrated graphics card. Thanks in advance.

sorry you had to wait so long for a reply, but here goes:
unless you have an extensive knowledge of MacBooks and MacBook repair (and access to the Global Service Exchange, which i doubt you do), i wouldn't even try to replace a logic board. the IT person at my school won't even let me touch a logic board in a functioning computer (i'm 15) even though i've done lots of repairs on computers (including my own).
the logic board has a lot of components that are model specific and your computer could be damaged and put out of warranty if you try to do it yourself.
sorry about that, but it's the truth.
-MacDarling55

Does apple replace the iphone logic board?

does apple replace iphone logic board if so how much?

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

Mid-2012 Macbook Pro Retina logic board failure

I have a mid-2012 MBP Retina, 256 flash, 16 gb RAM and after 14 months of casual use, the computer shut off one night and smelled like it was burning (it was in a well-ventilated place). I took it in and the logic board had failed. I paid the $310 to get it fixed and it's still having some issues with shut down. After talking to two apple store representatives and discussing it on the phone with an another, their opinion is that these are prone to fail. Has anyone else had similar issues and have they had luck with Apple getting these failure-prone components fixed?

The $310 repair if done by an Authorized service technician should have had its own warranty. Furthermore, if you can claim anything under the Exchange Repair program, you may want to see about this:
http://www.apple.com/support/exchange_repair/
In the future always buy AppleCare to protect against manufacturer defects up to three years from computer's purchase.
That failure prone opinion is in part because users may not know how to treat the cables*:
http://www.macmaps.com/frayguide.html
Given that is in the gray line between user neglect and manufacturer defect your mileage may vary on getting it repaired even under warranty.
If you can prove that you know what you are doing, and calmly explain the situation you are more likely to get it repaired when under warranty.
We are just end users here. So we can't tell you what will or won't happen for sure, or guess Apple's policy.

Main logic board

Hey
I would like to ask if there is a warranty for this product. I have a Mac Book Pro 15" from march 2011 and the main logic board is broken.
Now is there a
class action law suit? Or does apple make exchanges? I don't want to buy a new board for 400 Euro in case
best wishes,
Nereton

Though his response was snippy - I tend to agree with Kappy's response.
He has 7000+ posts, his blue bar is nearly full, and always pulls through with great technical advice.
I understand that you have a legitimate question of an "easy fix", but we would all assume that if Apple repaired your product recently, and repaired a part that is now not working properly, that you would best be on the phone with them immediately to take care of their mess up.
Bottom line for you to understand is that Apple uses New, Used, and Refurbished parts in its repairs and some bad parts can slip through. Unfortunately it's nothing that we users can suggest in terms of software; you clearly have replaced hardware that is causing a problem.
Kappy - keep replying on... I give you a yellow star in my heart for that post!

Back ordered Logic Board???

I took my eMac into CompUSA 8 days ago because my logic board failed on it, and they are telling me the board is on "back order" with Apple but can't tell me when Apple will ship. I have been on the phone, on hold for over an hour with Apple with still no answer. Anyone having the same problem? It looks like a rash of bad logic boards on the 2004 eMacs according to info I've found online. It's really frustrating to try to get an answer as to "when" I can expect this eMac to be repaired.

You did not specify which particular model of eMac you have, but as of September 10, 2006, the following is true with regard to stock levels of eMac logic boards:
The 800 MHz and both versions of the 1 MHz logic boards used in the eMac (ATI Graphics) models are in stock. The three versions of the 1.25 MHz logic board used in the eMac (USB 2.0) models are all out of stock, as is the 1.25 MHz logic board used in the eMac (2005). The eMac (2005) 1.42 MHz logic board is in stock. In summary, if your model uses a 1.25 MHz logic board, CompUSA is being absolutely truthful: they are all out of stock.
Apple will not accept non-equivalent exchange parts in such cases, particularly if the repair extension program applies to your device, which it likely does. You cannot ask them to substitute a higher or lower speed logic board, and they will not generally substitute one 1.25 MHz model for any of the other three. You will simply have to be patient until stocking levels return to a point where your service part is available.
Calling Apple is an absolute waste of time, because there is no one you as a consumer can deal with who can influence the outcome of your repair case. You are in the queue, as is CompUSA, for receiving a replacement unit as soon as one which matches your specific service part is available. And there are potentially thousands of others worldwide facing the same issue.
What you are effectively asking for by calling Apple is preferential treatment, to be vaulted over those waiting in line ahead of you, and it's simply not going to happen. And, as great an inconvenience as it is to you as an individual user, Apple won't modify the repair extension program to address your single issue of availability. Nor would any other company facing such an issue.
The service personnel at Apple supporting AASPs and other service providers like CompUSA do not have access to a due in date for replacement parts, and in any event, any date you are given is meaningless until the part is actually in their hands. I know that it's frustrating, but you simply have to wait until the part is available, is shipped to them, and your repair is completed.

Exchange logic board

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