Exchange sync issues

I'm having an issue where my Exchange email seems to stop working on a random basis. I have to delete my account and then re-add it in order to start receiving emails again. My gmail and google apps accounts sync just fine. I've checked with our IT department, and other users aren't having the same issue. My phone worked fine up until about a week ago. I deleted the certificate and re-installed it, just to be certain. Any thoughts? Any known issues I should be aware of? Anyone else experiencing this problem?
Thanks

I'll have to check with the IT department. Unless they have upgraded recently, we are using exchange 2003 SP1. I'll also ask about the test account.
As far as I know, and as far as IT knows, I'm the only one using WebOS. The IT department only "supports" Blackberries & iPhones. I prefer the Pre, and as long as the exchange sync works, I'll stick with it.
I have had the issue happen again several more times. It isn't an "8 am" exactly issue. The other morning I received emails up until 9 or so, then stopped.
I have tried just re-entering my password and that didn't seem to work. Maybe I need to give it a little more time. Maybe I should change my network password and see if that makes any difference. Perhpas that is where the sync "disconnects". Since exchange email works for iPhone users, I have to think it is a WebOS specific issue, versus an exchange issue, or perhaps I should say a WebOS - Exchange connection issue, as opposed to an "exchange" issue.
I only asked about the logs because I was involved with a previous exchange sync issue and worked with the support techs several times, and they have asked for several logs.

Similar Messages

Exchange sync issue

I configured my iPhone to get corporate email through our exchange server, and it can send and receive email via IMAP. When I delete an email on my desktop/PC, it gets deleted on the iPhone. But when I delete a message on the iPhone, it doesn't get deleted on the Exchange server (though is does get marked as read).
Is there a setting/fix for this? Does anyone sync both ways with Exchange?

You should double check with your IT guys and see if they may know a possible reason. It might help if you specify it is for a smartphone and not the iPhone. Try http://live.mail2web.com/ untill a update comes up for your issue.

Exchange Sync issues - Cannot get mail - the connection to the server faile

Since the upgrade to 2.2, I seem to be having a very frustrating mail issue that i cant seem to fix.
While trying to download my mail from my INBOX (on an exchange server) i get an error message - "Cannot get mail - the connection to the server failed"
ALTHOUGH when syncing my Sent mails, Calendar and contacts i have no issues.
I have tried rebooting the iphone as well as deleting my mail settings and reloading. The reloading was close to working as the iphone did download some messages (in the inbox) but stops someway through it and gives me the error message. Once i get the error message the phone will not download anymore / other mail messages.
Please can someone offer some suggestions.

Hope this helps someone like me, who has trying to figure out what went wrong. I have an iPhone 3G and ActiveSync to Exchange 2003 was working perfect for month's. All of a sudden today it stopped syncing my inbox and my battery just about died? Searched and Searched, rebooted Exchange, removed email account info, still not luck keep getting "Cannot Get Mail" "The connection to the server failed" message. The weird thing is I could get to my sent items, Calendar and AD contacts? But a thread in another Apple forum opened my eyes to what the problem was...a corrupt email in my inbox. Not sure what email it was I pretty much deleted every email I had after the last one I received on the iPhone. But it fixed the problem, no messing with Exchange virtual directories...nothing...just deleted a corrupt email!
Hope this helps someone.....

Exchange sync issues with yosemite

I am having problems with my Exchange Server since upgrading to Yosemite.
I have my Mac Mail / Calendar / Contacts apps set up with my Exchange server, and am also running an iPhone 5 and iPad 4.
I have Outlook 2011 for Mac also installed on my Mac Book Air.
The issues I have are as follows:
My iPad and iPhone work fine. New contacts can be added / existing contacts changed as can appointments. These all sync fine with my exchange server, and update on all my clients & devices.
I can add new appointments via my Outlook 2011 for Mac client, but cannot change existing ones. I can neither add new, nor change existing, contacts through Outlook.
My Mac Mail app will add new appointments and sync to Exchange fine, but will not allow me to change existing calendar entries.
My Mac Contacts app will not allow me to add new, nor change existing, contacts.
I have progressed this as far as I can with Fasthosts (my domain registrars and email hosting company) and they can find no issues their end.
It's very frustrating - anyone else out there have the same issue or is it just me!?
J

Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Feedback
Mail Feedback
Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.
Feedback via Apple Developer

Mavericks Calendar Exchange sync issue

I'm running OS X Mavericks and I'm having trouble syncing my calendar via Exchange. I keep getting an error message "Calendar can't connect to the account "my email account"". What is strange is that my emails are working fine. I have tried numerous times to re-enter my password but it's not working.
Appreciate your help.

Some of your user files (not system files) have incorrect permissions or are locked. This procedure will unlock all your user files, reset their ownership, and remove their access-control lists. If you've set special values for those attributes, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Back up all data.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR..; sudo chown -R $UID:staff ~ $_; sudo chmod -R u+rwX ~ $_; chmod -R -N ~ $_; } 2>&-
This time you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open. In that window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

Mac Mail and MS Exchange Syncing Issues

I have seen this issue mentioned in the forum, but have not found any answers to help.
I have receive mail through Exchange from the university for which I work. I get the mail on my iPhone just fine. However, it does not come through on my MacBook Pro. I have to go into preferences and disable the account and then enable it again and then everything comes through. I am not sure what the problem is. I have updated my operating system to 10.9.2. This has worked fine in the past, but is not working properly now. Any help or ideas would be appreciated.

I can assure you that integration between Mail and Exchange is possible, at least in some scenarios. I am the primary Exchange system administrator for a medium-sized university that uses Exchange 2003 with an OWA (Outlook Web Access) front-end server.
I currently have Mail and Entourage 2004 running side by side on my just upgraded Mac. I used the mail account configuration wizard with ease. Go to the the Mail Preferences and click on Accounts. You can use the '+' button to add an account. Supply your full name and email address to the wizard and click continue. In the Account Type selection, choose Exchange. Type a friendly description such as "Exchange - Your Name". To get things to work correctly, you may need to know on what backend server your mailbox resides. You will also need to know what your OWA server is named on the network. You will also need to know what server is your outgoing mail server. This will likely be the same as your OWA or backend server. You should be able to retrieve those items from your Entourage settings. In my configuration, I was able to put the name of my OWA server (ex. owa.company.com) in both the Incoming Mail Server and Outlook Web Access Server fields as well as the outgoing mail server.
I am not sure how the configuration will vary with Exchange 2007 or in an environment without an OWA server. There are also issues with Address Book Integration of the Global Address List in Leopard in situations where there are multiple domains in a single forest. In that regard, contacts won't automatically resolve as they do in Entourage in many cases.

Exchange calendar sync issues among iOS devices and Mavericks

When I add an event to a shared Exchange calendar on my Mac in iCal, and mark it as All-Day, that designation does not appear with the event on my iOS devices. Instead, it's given a 24-hour duration from 12 to 12, so to speak. Here's the confusing part: If I edit the event on my iPhone to correct it as All-Day, it does not sync that All-Day designation to my iPad. Additionally, if I then make the same correction on the iPad, toggles it on the phone and removes All-Day. Removal of All-Day designation on a device does remove it on the Mac calendar, which I then have to change back. So I chase it around in a circle and end up with the correct duration on only one iOS device. The difference in All-Day and 24 hours duration does matter graphically as many of these events run for several weeks or months. All-Day keeps them confined to the upper section of the calendar graph rather than muddying up the lowerm hourly appointments.
Any ideas on how to rectify the problem?
I'm running Mavericks, iOS 7.0.3 and using MS Exchange 2010.

There are several other posters on the Forums that are having issues with Exchange sync'ing with Mavericks. It could be that your all-day verses mutli-hour issue may be among them.
Most of the problems that people are seeing, including myself, are more to do with Mail and Calendar simply not synchronizing.
My Mail.app INBOX for my Exchange server is now several hours behind my iOS and Windows Outlook instances. Calendar appointments are simply not being pushed to the server (though they seem to be retrieved OK).
So, sorry for now help on this one directly, but you are not alone.

The recent software update on my HTC One has caused errors with Exchange ActiveSync issues. Calendar, mail and tasks sync fine but contacts won't sync. How do you correct this?

The recent software update on my HTC One has caused errors with Exchange ActiveSync issues. Calendar, mail and tasks sync fine but contacts won't sync. How do you correct this?

I had the same problem. Here is what worked for me. Open the mail app and delete your exchange account (Settings > Delete Account). Then re-add your Exchange account. After this my Exchange contacts showed up again.

Having problems with Microsoft Exchange ans the Sync Issues, Conflicts folder

Ever since our company started using the Exchange we have been getting double/triple up's of emails.
They seem to go to the inbox ok but then extra copies go to the sync/conflicts folder, which when stored on the exchange, fills up the mailbox, which is a pain.
I'm using Outlook 2007 and everyone else are using Outlook 2010.
I have found the Sync Issues folder on my Outlook and here are 2 examples:
This does not show up in the conflicts folder on the exchange
8:22:49 Synchronizer Version 12.0.6562
8:22:49 Synchronizing Mailbox 'our company'
8:22:49 Synchronizing Hierarchy
8:22:54 Synchronizing full items in folder 'Deleted Items'
8:22:56 Done
8:22:56 Microsoft Exchange offline address book
8:22:56                  Not downloading Offline address book files. A server (URL) could
not be located.
8:22:56 0X8004010F
This one shows up in the conflicts folder on the exchange
8:53:41 Mail Conflict Resolution
8:53:41 Subject: {SU:RE: Send data from 192.168.1.99 02/03/2012 08:19 11546660}
8:53:41 EntryID: {CB:70, LPB:00000000EF54B765C479214191F4035B2EDD3F4F070023D1516FA2CB084EB8B26A13D552ADD001A429A6648C000023D1516FA2CB084EB8B26A13D552ADD001A429B71B840000}
8:53:41 Checking local modifications
8:53:41 Compare property: 0x007D001F
8:53:41 Ignore property: 0x3FFA001F
8:53:41 Compare named property: EsetMessageFlag
8:53:41 Compare named property: Emon Scanner Build
8:53:41 Getting remote properties
8:53:41 Checking remote modifications
8:53:41 Compare (conflict) property: 0x007D001F
8:53:41 Local{SU:Received: from mdrsewedg01n1.sdpedge.sdp.net.nz (10.241.66.36) by
mdrsrwhub01n2.sdproot.sdp.net.nz (10.241.66.229) with Microsoft SMTP Server
(TLS) id 8.3.137.0; Fri, 2 Mar 2012 08:53:09 +1300
Received: from PDVMSH01.mtf.co.nz (111.69.8.69) by mail.tbhub.co.nz
(10.241.66.36) with Microsoft SMTP Server id 8.3.137.0; Fri, 2 Mar 2012
08:53:08 +1300
Received: from PDVEXC01.mtf.co.nz (Not Verified[192.168.4.18]) by
PDVMSH01.mtf.co.nz with MailMarshal (v6,9,8,3800)               id <B4f4fd3940000>
8:53:41 Remote{SU:Received: from mdrsewedg01n1.sdpedge.sdp.net.nz (10.241.66.36) by
mdrsrwhub01n2.sdproot.sdp.net.nz (10.241.66.229) with Microsoft SMTP Server
(TLS) id 8.3.137.0; Fri, 2 Mar 2012 08:53:09 +1300
Received: from PDVMSH01.mtf.co.nz (111.69.8.69) by mail.tbhub.co.nz
(10.241.66.36) with Microsoft SMTP Server id 8.3.137.0; Fri, 2 Mar 2012
08:53:08 +1300
Received: from PDVEXC01.mtf.co.nz (Not Verified[192.168.4.18]) by
PDVMSH01.mtf.co.nz with MailMarshal (v6,9,8,3800)               id <B4f4fd3940000
8:53:41 Not equal (conflict) property: 0x007D001F
8:53:41 Local modification: {D:1, M:3, Y:2012 H:19, M:53, S:15, MS:925}
8:53:41 Remote modification: {D:1, M:3, Y:2012 H:19, M:53, S:34, MS:48}
8:53:42 Conflict generated, remote item is winner
It's all gobblede gook to me. I had not realized that the Sync issue folder was on my computer but it is and it has nearly 6000 sync issues in it since we started using the exchange back in December.
Help
Linda

Hi,
For your highlight part, This issue occurs if the Outlook client computer is configured to use proxy settings when Windows Internet Explorer is used. However, the IP address of the Exchange 2007 Client Access Server (CAS) server is not in the exclusion list.
To resolve this issue, follow these steps:
1.Start Internet Explorer, click Tools, and then click Internet Options.
2.On the Connections tab, click LAN settings.
3.Click to select the Bypass proxy server for local addresses check box, and then click Advanced.
4.Type the FQDN of the Exchange 2007 CAS server, and then click OK.
5.Restart Outlook.
See the link:
http://social.technet.microsoft.com/Forums/en/exchangesvrdeploy/thread/1d046b4d-24b4-49a6-a98f-c913475ec050
For more information about Conflicts folder
http://office.microsoft.com/en-us/outlook-help/synchronization-error-folders-HP001040042.aspx
Have a good time.
Tony Chen
TechNet Community Support

How to delete Sync Issues folder in outlook -Exchange 2010 environment ?

is there a way to get rid of Sync Issues folder in outlook , I tried out solution with MFCMapi but no luck . Please suggest ?
Aditya Mediratta

Hi Aditya,
Thank you for your question.
By my testing, there are 5 folders which we didn’t delete. It is a system necessary folder.
There are Deleted Items, Inbox, Outbox, Sent Items, Sync Issues.
Could you tell me that why you want to delete it? We could hide it by the following methods:
1: In the Bottom of the Navigation Pane you shall find the following Option (Mail, Calendar, Contacts,) Click on the option that says Mail, this will hide the hidden folders.
2: Clicking on the “Folder List” button present at the bottom of the navigation pane (Where we see the folder icon).
3: Incase if you do not see the Option for “Folder list” at the bottom of the Navigation Pane, then please do the following:
At the Top Click on the View Ribbon > Navigation Pane > Options > You will get a Window called “Navigation Pane Options “> Check the Box that says Folder List and move it up the list using the
“Move Up” option. Now you would find the “Folder list “option at the bottom of the Navigation Pane. > Clicking it will Un-hide /Hide the hidden folder visible in the navigation list.
If there are any questions regarding this issue, please be free to let me know.
Best Regard,
Jim
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Jim Xu
TechNet Community Support

Easy steps to troubleshoot the Outlook Email sync issue

One question about Outlook that has been asked the most is, why some emails don’t sync in Outlook? Or there should be an email received but why I can’t see it in Outlook?
On this topic, we’ve seen a lot of articles on Microsoft and some other 3rd-party web sites, usually the explanation and the troubleshooting steps are so long that we don’t know where to start. I’m writing this article to make something easier. Not an encyclopaedia
about Outlook sync issues, just a few things we can take a look at before something really “difficult”.
For Exchange Accounts to troubleshoot, of course, this Microsoft Knowledge Base is helpful:
How to troubleshoot synchronization problems when you synchronize your Exchange Server mailbox with your .ost file in Outlook
http://support.microsoft.com/kb/842284/en-us
Here below I will introduce some common causes of the Emails not sync issues in Outlook, steps are based on Outlook 2010 and Outlook 2013, which are widely used nowadays.
View
Here comes a user, who says “why don’t some emails appear in my Outlook?” Generally we think it may be caused since the sync process is not complete, but consider this scenario: The “missing” email has been received but the user just can’t see it, is
this possible? Yes, this is possibly caused by the custom view.
First please logon the webmail, or OWA for Exchange Accounts, to see whether the “missing” emails exist there, if yes, then let’s do the following:
Go to the folder where the emails should be displayed, switch to VIEW tab ->
Current View Group -> Click Reset View button. When it prompts to confirm, click
Yes.
The emails magically appear! Why? That’s because you have set a custom view in this folder, such as a Filter in View Settings to let Outlook only show these emails that meet the criteria you have set. Once you click
Reset View, the View will reset and the Filter is wiped out. The emails can be displayed again.
One common symptom of this cause, is that you see a number beside the folder which indicates you have something unread, while you can’t find the unread items. Probably you have a custom view in Outlook that only allows the read items to show.
Another way to reset the View is to run Outlook with the command switch “/cleanviews”, which will restore default view and all custom views you created will be lost:
Press Win key + R, in the Run box, type “outlook.exe /cleanviews”, click
OK or press Enter.
Sync Filter
“Well, I can see the recent emails of the account in Outlook, but emails older than 3 months don’t show in Outlook, I can see these emails on Web, why?” It’s time to consider the Sync Filter.
Outlook has a feature that allows you to limit the amount of data that is synchronized locally to your .OST. The purpose of this feature is to make Outlook usable on devices that have limited or small amounts of local storage. This feature is called Sync
Filter. You can access the sync filter within your E-mail Server Settings under Account Settings.
We can choose the periods of emails we want to keep offline. Switch to
All to keep all emails to local so that they are not “missing”.
(Not all kinds of accounts can use this feature in all versions of Outlook, such as Exchanges Accounts don’t have Sync Filter in Outlook 2010)
Send/Receive Groups
I can sync all folders but emails in one folder don’t sync properly, how does this happen? Please check the Send/Receive Settings.
Go to SEND / RECEIVE tab -> Send & Receive Group ->
Define Send/Receive Groups. We can configure the setting for send/receive here:
Highlight All Accounts, click Edit button, in the new dialog window, check if you have select the correct folder options as you need, you may have not selected the folder which emails are not received. Check the box and
click OK to save, it should be working fine then.
Summary
When we talk about “sync”, we are talking about account types like Exchange, IMAP and Exchange ActiveSync. POP accounts don’t sync, they do a “download” instead, so it’s not talked about (However, some steps are applicable, like
VIEW).
As mentioned above, this article just discusses the easy things we should look at before the deeper analysis, if you have tried all these suggestions but still have the sync problem, feel free to post the question in our forum:
http://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

Dlehman wrote:
Is there a work around way??????????
Not really. BIS service is not designed to reconcile to the Outlook on your PC as your former BES service did, or there would be no reason for BES, right?
The (dirty) workaround is to created rules in your Outlook and filters on your BIS account login whereby you BCC yourself all the sent-from-handheld mail which arrives in Outlook and by rule is moved to your sent folder.
Then, on the BIS account login site, you create a filter to not foward any message to your device which are addressed as beig from your own email address.
Likewise, any email sent from Outlook must be copied to yourself to receive on the BlackBerry device, however it won't end up in your sent items.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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IOS 4.1 on iPhone 3G has broken corporate exchange sync (works on iPhone 4)

At work we use iPhone Configuration Utility to setup corporate exchange activesync account for VIP and IT users. Our configuration uses certificate.
The last iOS update (4.1) has broken the sync for iPhones 3G.
It still work with iPhone 4 (sorry we don't have 3GS for testing !) and it worked on iOS 4.02 on the 3G.
On the 3G iOS 4.1 Mail sync the folders of the mailbox but not the messages nor calendar and contacts.
We've tried recreating the certificate but nothing changes.
Google exchange sync still works fine.
Nothing has changed on the Exchange side (HTC phones are syncing well)
Does anybody has the same problem ? and howto fix it ?
The following log was captured on the iPhone Configuration Utility on a 3G iPhone :
Fri Sep 17 11:01:37 iPhone MobileMail\[74] <Warning>: EAS|ASFolderItemsSyncTask failed with status: 1
Fri Sep 17 11:01:37 iPhone MobileMail[74] <Warning>: error syncing folder: Error Domain=MFMessageErrorDomain Code=1042 "The operation couldn’t be completed. (MFMessageErrorDomain error 1042.)"
Fri Sep 17 11:01:37 iPhone MobileMail\[74] <Warning>: EAS|server returned null sync key for sync of folderID 1. Will erase local messages, perform full sync.
Fri Sep 17 11:01:37 iPhone MobileMail\[74] <Warning>: EAS|mail db had no sync anchor for folderID 1. Will erase local messages, perform full sync.
Fri Sep 17 11:01:37 iPhone securityd\[360] <Error>: CFReadStream domain: 12 error: 8
Fri Sep 17 11:01:38 iPhone MobileMail\[74] <Warning>: EAS|No parse rule from object <ASFolderItemsSyncResponse: Collection: (null)> for codePage 0x0 token 0x11 (CPT = 17), parseRules have keys (
14,
28
)

Same problem here. While syncing Exchange e-mail & Contacts whether over wi-fi or 3G or Edge net, phone is basically unusable until the sync completes. I have phone set to sync e-mail every 15 minutes to save battery, but it seems that e-mail and contacts sync if you open them. So, if you open contacts to look up a phone number, scrolling becomes unresponsive, as does "selecting" a name or number, presumably until sync is complete (there are about 2,000 contacts in my directory). Seems to have started with 4.1. Likewise, the phone keypad is unresponsive until sync completes. Hit a number and nothing appears to happen, so I hit it again (only to have the number repeated several times in the display 10 or 15 seconds later once sync completes). Agree it's an apparent background priority issue. A pain in the neck.
My co-workers told me they thought quickest solution was to chuck it and get a Droid. I'm not quite to that point. Anybody know of a fix yet?

Exchange sync causing iPhone to crash?

I've been using the 2.0 software since release date and it's been geat. I've had a random downloaded app or two crash, but that's about it. No problems with the main iPhone OS.
Just recently I pulled my iPhone (first gen) out of pocket only to see it stuck at a white apple icon on a black screen. Uh oh. Tried hard resetting it, and ended up getting the connect to iTunes message. Brought it back to my desk, and it told me it was in recovery mode.
I recovered and didn't do a restore from backup. I re-entered in my exchange information which went through fine, then tried to open my contacts, and BLAMMO, back to the apple icon again. I've since restored 7 more times or so, sometimes fresh, sometimes restoring from a backup, and every time it connects to exchange, my iPhone will reset again. It doesn't appear to be contact specific, mail specific, or any single function whatsoever. If I don't input my password, everything is fine. All functions on the iPhone work flawlessly. Then I'll get daring again, go into exchange, enter my password, and back to the logo it goes. Even tried disabling contacts, calendar, and mail sync prior to entering my exchange password and ran into the same problem.
Has anyone else seen this or something similar? I've dropped my iphone a few times but nothing that would make me flinch for it's safety, and all a long while ago. The screen is actually cracked because I knocked it off of an armrest onto stone tile and it fell just the right way ... but it's been like that for the better part of a year so I highly doubt that's the problem.
I brought the iPhone into an apple store and had a genius look at it. He couldn't tell me what was going on but since the iPhone is out of warranty, simply sending it in for troubleshooting on a hardware level would cost me, so I opted to hold out. Since this is a new software revision, he suggested waiting for the next update and seeing what happens. He didn't have an old iPhone I could test on so he let me try entering the information into a 3g phone and it didn't crash it so I don't think it's something incredibly special with what exchange is pushing to the phone, either that or the 3g isn't prone to the problem.
What I know:
Everything exchange worked fine for a week or two before this started happening.
I didn't make any configuration changes or do anything that might deserve note that could cause something like this.
It didn't happen on an iPhone 3g. Haven't tested on another first gen iPhone yet.
It happens every time i re-enable exchange and input my password. Even with contacts, calendar, and mail push all disabled and not opening any of the apps.
I have gmail configured on the phone which works fine.
There is absolutely no other problem with the phone or any of the software on it. It has been rock solid since the day I bought it ... prior to this issue I could count the number of times it's locked up on me (and simply required a reset, not a restore!) on one hand.
I don't know what to do. I live off of exchange now. I need my fix! Has anyone else encountered anything like this? I can wait for a software update and hope it fixes my problem but honestly, getting exchange working for me is so important that if this is somehow a problem unique to my phone it'll be worth shelling out $200 for a 3g. I'd like to avoid it though since I'm quite happy with my old iPhone and don't really need the new features which is why I haven't already shelled out for it!

I don't have very many contacts, and yes, I'm also seeing this problem even if I have contacts and calendar disabled.
This started happening the same day our IT team had a discussion regarding iPhone support and it was determined they did not want to support it ... from the gossip I could gather from the local IT head here there was an offhand comment of "yeah we can prevent that" but they certainly didn't prevent all exchange sync because other phones, both supported and unsupported continue to work.
I know there's a remote wipe feature for the iPhone through exchange, but don't know much else past that. Is it possible to have an automatic remote wipe upon first connection to exchange? I found this video:
http://video.aol.com/video-detail/iphone-20-remote-wipe-feature-in-exchange/5735 75531
I get the same screen the moment I connect to exchange. The only reason why I'm not sure if this really the cause is because I tested on a 3g phone and it worked fine, and I have no reason to believe the 3g is somehow impervious to remote wipe via some software glitch otherwise I think there would be a whole big blowup about it.
I'm going to have a hard time digging up further information from our internal support team ... I'm on hosting which reports to the same CIO and I don't want to get ratted out as doing unsupported stuff! I'm still digging though for more answers.
Are all of you impacted users connecting to WORK? Have any of your workplaces issued formal anti-iphone policies or at least confirmed they ARE or ARE NOT performing a remote wipe?

10.9.2 gmail sync issue

Like many, I have been waiting for 10.9.2 to cure issues with the Mavericks Mail app when using gmail. Unfortunately, the sync issue has not changed.
Sometimes the Mail app will sync with gmail, but many times I have to close and restart the Mail app to get new email.
Why is it taking so long AFTER the OS release to discover and correct a fundamental bug in a fundamental app within an OS?

To rebuild you go to the Mail pulldown menu. Mail -> Mailbox -> Rebuild. I believe the rebuild will only apply to the account associated with the inbox highlighted at the time the rebuild is done.
You can also try removing an account and recreating it, but I would try rebuilding first and see if that does it.
It looks like Don P. above also had his problems fixed by upgrading to 10.9.3, so I am hoping this does it for you!
I should note that Mac mail has frequently been slow finding new mail on my work Exchange server. This preceeded 10.9.3 for as long as we had the Exchange server at work and continues with it. The problem I had that was fixed by 10.9.3 was that every day or two Apple Mail would completely stop syncing to a Gmail account (I have two and the stoppages seemed uncorrelated). In order to get the syncing to restart, I had to fully quit and restart mail.
Good luck!

IOS6: calendar displays Exchange-Synced events in gray

Hi,
we have a problem with our Active-Sync implementation (Exchange-Sync) in that events after sync are displayed with a gray color and dashed borders. After a field is edited the event is displayed in the originally expected color. This only happens on devices running iOS 6.
The sync-response from the server iOS 6 receives is the following:
<?xml version="1.0" encoding="utf-8"?>
<AirSync:Sync xmlns:AirSync="AirSync" xmlns:POOMCONTACTS="POOMCONTACTS" xmlns:POOMMAIL="POOMMAIL" xmlns:AirNotify="AirNotify" xmlns:POOMCAL="POOMCAL" xmlns:Move="Move" xmlns:ItemEstimate="ItemEstimate" xmlns:FolderHierarchy="FolderHierarchy" xmlns:MeetingResponse="MeetingResponse" xmlns:POOMTASKS="POOMTASKS" xmlns:ResolveRecipients="ResolveRecipients" xmlns:ValidateCert="ValidateCert" xmlns:POOMCONTACTS2="POOMCONTACTS2" xmlns:Ping="Ping" xmlns:Provision="Provision" xmlns:Search="Search" xmlns:Gal="Gal" xmlns:AirSyncBase="AirSyncBase" xmlns:Settings="Settings" xmlns:DocumentLibrary="DocumentLibrary" xmlns:ItemOperations="ItemOperations" xmlns:ComposeMail="ComposeMail" xmlns:POOMMAIL2="POOMMAIL2" xmlns:Notes="Notes">
    <AirSync:Collections>
        <AirSync:Collection>
            <AirSync:Class>Calendar</AirSync:Class>
            <AirSync:SyncKey>13D953F7FE8947BF92C5BC84A7A2C424</AirSync:SyncKey>
            <AirSync:CollectionId>00000000000000000000000000000020</AirSync:CollectionId>
            <AirSync:Status>1</AirSync:Status>
            <AirSync:Commands>
                <AirSync:Add>
                    <AirSync:ServerId>934B11708A4C35488CF4FEDFBA6FFA8B</AirSync:ServerId>
                    <AirSync:ApplicationData>
                        <POOMCAL:Sensitivity>0</POOMCAL:Sensitivity>
                        <POOMCAL:OrganizerName>Britta Glatt</POOMCAL:OrganizerName>
                        <POOMCAL:Subject>Test Appointment</POOMCAL:Subject>
                        <POOMCAL:BusyStatus>2</POOMCAL:BusyStatus>
                        <POOMCAL:AllDayEvent>0</POOMCAL:AllDayEvent>
                        <POOMCAL:UID>934B11708A4C35488CF4FEDFBA6FFA8B</POOMCAL:UID>
                        <POOMCAL:Timezone>xP///wAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAoAAAAFAAMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAMAAAAFAAIAAAAAA AAAxP///w==</POOMCAL:Timezone>
                        <POOMCAL:DtStamp>20120928T103500Z</POOMCAL:DtStamp>
                        <POOMCAL:EndTime>20120928T123000Z</POOMCAL:EndTime>
                        <POOMCAL:StartTime>20120928T120000Z</POOMCAL:StartTime>
                        <POOMCAL:MeetingStatus>1</POOMCAL:MeetingStatus>
                        <POOMCAL:Attendees>
                            <POOMCAL:Attendee>
                                <POOMCAL:AttendeeEmail>[email protected]</POOMCAL:AttendeeEmail>
                                <POOMCAL:AttendeeName>Britta Glatt</POOMCAL:AttendeeName>
                            </POOMCAL:Attendee>
                        </POOMCAL:Attendees>
                    </AirSync:ApplicationData>
                </AirSync:Add>
            </AirSync:Commands>
        </AirSync:Collection>
    </AirSync:Collections>
</AirSync:Sync>
How should we change our implementation of the Exchange-Sync service so that iOS 6 displays our events correctly again?

LudwigNeer,
I am having the same issue. How or where did you find this above sync-response?
I also noticed that most but not all appointments/meetings are showing up on the iPad. Have you expirienced this issue as well?

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