FAC in CME 9.1

Question

Hello ,
I need a help in configuring FAC for international calls in CME 9.1, I m following the below link but i am confused for the configuration text highlighted below.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmefac.html
voice lpcor enable
voice lpcor custom
group 11 LocalUser
group 12 AnalogPhone
voice lpcor policy LocalUser
service fac
accept LocalUser fac
accept AnalogPhone fac
voice lpcor policy AnalogPhone
service fac
accept LocalUser fac
accept AnalogPhone fac
application
package auth
param passwd-prompt flash:en_bacd_welcome.au -----from where i will get this files ??
param passwd 54321
param user-prompt flash:en_bacd_enter_dest.au-----from where i will get this files ???
param term-digit #
param abort-digit *
param max-digits 32
thanks

Answer 1

Hi,
the FAC in CME is a bit tricky.
FAC call flow in CME like follow
1) IP Phone user dials a particular pattern (international destination, for example)
2) If this destination is enabled for FAC, the user will hear a voice prompt asking for an Account number and PIN
3) The user enters the Account/PIN pair. If valid, the call proceeds, if not the call is dropped.
- If the authentication fails after three retries, the call drops without notification.
Configuration Steps:
1- upload "enter_account.au" and "enter_pin.au" to the flash files. you can record these files.
2- Enter the following commands in configuration mode (in this example the Account and PIN are three digits long).  This forces a user id and pid length, but it not required:
application                          
 service clid_authen_collect         
  param uid-len 3              *length id 3 characters (can be user ext)
  param pin-len 3              *length pin 3 characters 
3- Create usernames for authentication. Notice that the username/password will represent the Account and PIN that the caller will have to dial to be successfully authenticated. You can create multiple usernames and then hand those out to select personnel that will be allowed to place premium calls. In this example both Account and PIN are three digits long.
aaa new-model
aaa authentication login h323 local 
aaa authorization exec h323 local and network authorization 
aaa authorization network h323 local for h323
username 107 password 123
username 107 autocommand exit
4- Create dial-peer cor
voice lpcor custom
 group 1 manager
 group 2 users
voice lpcor policy manager
 service fac
 accept manager fac
 accept users fac
dial-peer cor custom
 name international
  name fac-int
 name user-fac
dial-peer cor list int
 member international
dial-peer cor list fac-int
 member fac-int
dial-peer cor list user-fac
 member user-fac
5- Create a dial-peer for each pattern that you want cover using this application.
dial-peer voice 400 voip
 corlist incoming fac-int
 corlist outgoing user-fac
 service clid_authen_collect
 destination-pattern 900T
 session target ipv4:CME address
 incoming called-number 900T
 dtmf-relay h245-alphanumeric
 codec g711ulaw
 no vad
dial-peer voice 69 pots
 corlist outgoing fac-int
 translation-profile outgoing DiscardDigit9
 preference 3
 destination-pattern 900T
 port 0/0/0
 forward-digits all
 no sip-register
6- assign the proper cor list to match voip dial-peer for FAC
HTH
Anas
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