Facebook cannot connect because it's already connected to a different account.

I just upgraded to spotify premium, and would like to connect my facebook account. This is not working on the android app or in-browser. In both cases facebook is opened, requests account information first, then requests permission to post. The first time, on the android app, spotify displayed a message saying this facebook account is already connected to a different account, and since then, when I try to connect to facebook, the facebook app opens and requests permissions but then closes with no apparent change. I do not know what account is already using my facebook (although it is possible I have created one in the past) and I would like to disconnect facebook from this account so I can connect it to mine.

FWIW, when the internet connection fails on my first network (xDSL over Ethernet), my MacMini *fails* to fall back and pick up the internet service on the second network (cable modem over Wifi).
I'd really like it if the MacMini could automatically fall back and search for an internet connection on the second network whenever the first one has an outage.
Any ideas?

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Hey! I recently had to reboot my computer and reinstall itunes. I now want to update my iPad but it is not allowing me to save my apps in my itunes library because it is already connected with my old library from before I rebooted. What do I do?

Hey! I recently had to reboot my computer and reinstall itunes. I now want to update my iPad but it is not allowing me to save my apps in my itunes library because it is already connected with my old library from before I rebooted. What do i do?!

The solution is fairly easy IF the items that you are concerned about are all items that have been obtained from the iTunes Store AND they were all purchased using the same Apple ID. First, with the iPad disconnected from the computer, fire up iTunes. Look to the right side top and confirm that that Apple ID is displayed. If it is not, go to "Account" and log into that ID. Then, connect the iPad. Say "yes" to the "Transfer Purchases" choice. Everything on the iPad will be transferred to the computer's iTunes library.
If anything goes wrong, you can download all purchased items again with no charge (except movies) provided that you use the same Apple ID.
If you have been using multiple Apple IDs, it's a bit more complicated. Post back and we'll go from there.

HT4623 Cannot update from iOS 6.1.3 to iOS 7...says that I cannot verify because I am not connected to the internet when I am clearly connected to the internet. I've tried from home and school. Now what?

I am trying to update an iPad 2 to iOS 7. It hasn't updated since iOS 6.1.3. When I try to update it, I get a msg box that tells me I cannot verify because I am not connected to the internet. This is not true because I AM connected to the internet here at school. I've tried at home and it does the same thing. What to do now?

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
 Cheers, Tom

Lightroom 3 cannot open because another application already has it opened.

Lightroom 3 cannot open because another application already has it opened. I received this confirmation after sending photo files to my E Book. Please help.

Look in the folder where your catalog is and remove the file with a .lock extension. That should do the trick. The file is to prevent two openings of the same catalog and is usually left when Lightroom is closed incorrectly.

My iPhone safair says it cannot open because it is not connected to the internet. What do I do? I do not believe I changed any settings. I have turned the phone off but this did not work.

Safari cannot open because the iPhone is not connected to internet. I do not believe I have changed any settings. I have turned off the phone and then on, but this did not work. Help?

For Safari to work, you need either Wi-Fi or cellular data.
Are you connected to a Wi-Fi hotspot?
If not is Settings > Mobile/Cellular > Mobile/Cellular Data: ON

App World - saying "connect device" but device already connected

Hi
I have a blackberry torch 9800 and I'm trying to download an app called "Documents to Go". The app costs around £11 and for some reason I am unable to download it directly onto my device. I have connected the device to the desktop manager and when I go to download any app from the app store via my PC it tells me to connect my device, however my device is already connected.
I have checked with Vodafone and with our BES administrators to ensure there is nothing restricting this.
Any advice would be greatly appreciated.
Thanks
Shazplen

I've been having an identical problem for the past two weeks. And this happens with other pcs too. I uninstalled and reinstalled my browser plugin, but that does not help.
I've been on this forum and trying to get the attention of the somnolent BB guys. I'm sure they'll wake up soon. I understand they have some huge problems of their own that they need to sort out first?
Machax
Machax

My iTunes keeps tring to connect but it is already connected.

While trying to operate on iTunes the iTunes store keeps trying to connect to the network but it's already connected. I have updated the version of iTunes and finally suppressed the software and re installed it. But no change it keeps trying to connect. Does anyone know what to do?
Thanks
CDIEU

While trying to operate on iTunes the iTunes store keeps trying to connect to the network but it's already connected. I have updated the version of iTunes and finally suppressed the software and re installed it. But no change it keeps trying to connect. Does anyone know what to do?
Thanks
CDIEU

I have the original version Ipad it is connected to wifi but when i go t yourtube or safari it pops up cannot connect because it is not connected to internet! UGHH please help

Is it because it is old?? I also cannot update my iPad

What iOS version is it currently running? The max for an iPad 1 is iOS 5.1.1.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I cannot load google chrome. It worked fine then I got a an error page saying it cannot load because of a problem. When I attempted to reload, it said it cannot load because it was already running.

Now I cannot get any of my other sites because they are all under the google chrome. I can get into each by first opening safari, but I cannot print wirelessly, or get my email w/o first going thru all these extra clicks.

Hi!
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
https://support.mozilla.org/kb/Server+not+found <br>
https://support.mozilla.org/kb/Firewalls <br>
https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating

HT4913 When trying to "enable" my computer to accept I-tunes downloads, I'm told I can't because there are already 5 computers on the account. Is there a way to see which ones & how to remove them. I believe they're computers we no longer have.

Is there a way to "disable" old computers on I-tunes, so that I can "enable" my newer computer?

There is no list.
Deauthorize all, then authorize the active computers.

Hi I have a paid ExportPDF subscription valid to novembre 2015, but I cannot convert because I am registerd as having a free account. How can we change this asap. I need it now.

I need this problem solved asap.

Hi walther.hasswijk,
I checked your account, but don't see any record of an ExportPDF subscription. There was, however, an order placed today, which looks like it may be for an Acrobat Pro subscription. It appears there may be an issue with the order processing. I would like to suggest that you Contact Customer Care. An agent should be able to get things sorted out for you.
We'll get you taken care of!
Best,
Sara

HT4972 when I try to update through itunes a message says can't connect because of network connection problems

when I try to update throught itumes a message says cant connect because of a network connection is unavailable, yet we have internet connection. what is it talking about?

Try disabling the computer's antivirus and firewall during the download and update.

I have two computers connected to my Apple ID which belonged to my partner who recently dieds and bneed the spaces for new computer Cannot dauthorize all because this is already done

I have two computers connected to my Apple ID which belonged to my partner who recently dieds and bneed the spaces for new computer Cannot dauthorize all because this is already done?

Have you tried repairing disk permissions : iTunes download error -45054

Remote Desktop Connection - cannot proceed because authentication is not enabled

Hello,
I try to connect via RDP from a Windows Server 2008 R2 to another 2008 R2 Server.
I always get the error message.
The connection cannot proceed because authentication is not enabled and the remote computer requires than authentication be enabled to connect.
On the target machine the Remote Settings are set to:
Allow connections from computers running any version of Remote Desktop.
Firewall is disabled on both servers.
Therefor I do not understand why I get an error message, that authentication is required.
The target box is a nearly fresh syspreped machine with all current Hotfixes installed.
I already found a lot of people having that problem by using XP (old RDP client), but no one seems to have this problem when connecting from 2008 R2 to 2008 R2.
Thank you very much in advance for every hint.
BR
Matthias

Hi Matthias,
First I would like to confirm if you have deployed RDS (Remote Desktop Services) and you got the error, if so, please check this option
TS Configuration, >> RDP-Tcp Properties >> change the Security Layer to "Negotiate"
Then Recycle the TS Gateway service.
Refer to:
Unable to connect to Server using the Remote Web Workplace (RWW) Small Business Server 2008
If this issue has nothing to do with RDS, and I suppose you used the cmd "mstsc" to remote access. This issue may also occur because of the version of mstsc, please make sure it has been upgraded to the new version.
In addition, Did you have another newer server available like Server 2012? So we can test and try to use Server 2012 to remote access Server 2008 R2, and check if the issue persists.
If there is anything else regarding this issue, please feel free to post back.
If you have any feedback on our support, please click here.
Best Regards,
Anna Wang
TechNet Community Support

I have a wifi connection but "safari cannot open the page because it is not connected to the internet" I have reset everything; I have used Itunes to update and reset. Still no good. It worked until 2 days ago

I have a wifi connection but "safari cannot open the page because it is not connected to the internet" I have reset everything; I have used Itunes to update and reset. Still no good. It worked until 2 days ago

Reset everything.. did you do this?
Tap Settings / General / Reset / Reset Network Settings
If you're already been there, done that, could be a third party app preventing Safari from accessing the web.
Re sync your apps 5 at a time, then test the iPad.

Facebook cannot connect because it's already connected to a different account.

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