Factory headphones not working properly

Sound only works on right side, have to move around the jack for both sides to work. Had same problem with new headphone my brother bought.

There is no email tech support, for new headphones you fill out a service request.
You can arrange online service here.
Service request.
To check the status of your warranty, go here.
http://www.apple.com/support/

Similar Messages

Headphones not working properly, i need to contact apple

Hi! My headphones are not working properly and I need to request new ones from Apple but I do not know how to contact them through e-mail, I couldnt find such an option in the support pages, I also need to ask them an issue about my warranty. I can not use the chat help option because somehow I can only select ipod shuffle and i do not even have it, why are chat pages only for ipod shuffle? Anyway, I'll be glad if somebody tells me what to do to contact them by mail. Thanks!

There is no email tech support, for new headphones you fill out a service request.
You can arrange online service here.
Service request.
To check the status of your warranty, go here.
http://www.apple.com/support/

Headphones not working properly?

So my headphones aren't working properly on my iPad however they only don't work in one ear. I don't know how to fix it but I do have the sound balanced between the left and right ear. The same thing happens on my phone (5s) and MacBook. The more specific the better.

was just in a store w the same prob, was told it happens pretty frequently as the headphones are streching out the pin inside, and as long as ur still w in ur 1 yr warranty they should swap u out for a new on the spot.

Lumia 630 dual sim headphones not working

After denim update on lumia 630 dual sim headphones not working properly in india

Hi, kingpawan. Is the issue the same when you're using another compatible headset? Are you experiencing this when you're watching a video? Did you happen to check if the phone's system settings are all updated? To do this, go to Settings > swipe to applications > store > check for updates. We'd love to hear your response. BTW, welcome to our community!

My speaker is not working properly in 4s if i use headphone its working now my volume increase decrease button is also not working properly how can i solve it pl help me my warranty finished

my speaker is not working properly in 4s if i use headphone its working now my volume increase decrease button is also not working properly how can i solve it pl help me my warranty finished

Hello. I sent my WRT1900AC V1 to Linksys four days ago (Monday) via UPS with a RMA. Linksys paid the shipping and everything. The router is still in route, and it should arrive to their offices tomorrow. Once they receive the WRT1900 AC V1, they are going to send me an EA8500 as a replacement. But I have been reading the comments about the EA8500 here in the forum and it seems to have the same problems. I guess the firmware is extremely flawed in both routers (maybe it is almost the same code?). Anyway, I will try the EA8500 and I hope it works. I bought a temporary router from Walmart and I paid $35 for it. It is a Belink N600 DB. I can't believe that a $35 router is working a lot, lot, lot better than my previous $250 WRT1900AC router. Unbelievable. If the EA8500 doesn't work, I'm going to try and get my money back from Linksys, or contact The Consumerist or someone to get my money back and get a Nighthawk instead.

My headphone model number "MDR-XB30EX" is not working properly can it be repair?

My headphone model number "MDR-XB30EX" is not working properly can it be repair? One of its head jack is not working, no sound at al.

Hi kashiffriends10,
For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.
Thanks,
>Joffrey
If my post answers your question, please mark it as "Accept as Solution"

The head phone jack on my brand new iPod touch 5th generation is not working properly

The head phone jack on my brand new iPod touch 5th generation is not working properly. It has sound without the headphones in but when I plug them in it has no sound, it's low, or poppy. I had only used my apple supplied headphones once before and it worked fine. I know it's not the headphones because I tried them on my girlfriends phone and they worked fine.

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iOS device. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar

TS1702 When I update to IOS6 on my 4S Facebook does not work properly, the news feed never updates it only says no new storeys and shows a picture of an antenna. When I reset my phone and go back to IOS5 Facebook works fine. What's up with IOS6 ????

When I update my iPhone 4S to iOS six Facebook does not work properly the newsfeed doesn't load properly and I can never see what's going on all I see is a picture of an antenna and a little thing underneath it says no new stories when I reset my phone back to iOS 5 then it works just fine and I don't have any issues so there must be something wrong with iOS six that isn't letting Facebook load properly

No I did not use any unauthorized methods for anything, I simply reset my phone back to factory.
<Edited By Host>

Remote not working properly with Apple TV...sporadic fuctioning

Hello,
I have no idea what caused this to happen, but both my remotes (I have one from my MacBook Pro and one from my AppleTV) seem to not work properly with AppleTV. It sometimes works but it is extremely frustrating as it only registers about 1 out of every 10-20 clicks then continues to remember the previous clicks therefore making it essentially impossible to select the desired menu/item. Basically it just seems like it's out of control!
I tested whether it was the remote or AppleTV that was causing the problem by running Front Row on my MacBook Pro and both remotes seem to navigate Front Row perfectly fine. They both act the same way with AppleTV, whether they are paired or not. It seems as though something happened with my AppleTV. This problem occurred randomly, with no specific cause I can think of.
Please let me know if any of you have ever experienced this problem and what your solution was, if any!
I have tried restoring to factory conditions, resetting settings, ran diagnostics, unplugged and replugged it, and nothing seems to be working!
Oh, and I just replaced the battery on one and have tried swapping batteries, etc.
HELP PLEASE!
Thank you,
Travis

The menus have never been as responsive as they used to since the 2.0 update in my opinion - basically AppleTV seems to cache/buffer remote click if it is busy or perhaps waiting for something to stream from itunes, and when resources become available it suddenly executes all command rapidly which makes it behave wildly in menus.
Usually happens I find after restarting the unit or if streaming drives have gone in to power saving modes and there's a delay while they wake up to feed the AppleTV.

I have Problem with ringer of my iphone 5S it is not working properly?

The ringer Of iphone 5S is not working properly, it sometimes misses the ring & play some annoying tunes Plz help me out...!

I checked my headphones with my ipad and my macbook aswell, the problem exists in the headphones with all these devices as well. So how do i claim warranty, should i approach AT&T store or Apple Store

WRT1900 AC V1 - Linksys is aware that the router is not working properly. Help spread the word.

I just had a conversation with Linksys' Customer Service via chat: Daphne L. J: Hello Fernando Paramo. My name is Daphne L..
Daphne L. J: Welcome to Linksys Global Chat. Is this your initial contact or do you have a case number?
You: Case number is 04971062
Daphne L. J: Please give me 3-5 minutes to pull up and review your case.
You: OK
Daphne L. J: Thank you.
You: I have a WRT1900 AC, V1. The router is not working properly. I have disconnections every few minutes.I already installed the new firmware version and I still have the same issues. I already reset the router to factory defaults and same issues. I have changed the settings back to my personal preferences: Changed the SSID, changed the wireless security settings, changed the DNS and deactivate WPS. That's it.I'm using 5 Ghz mode with my laptops (5 Ghz adapters) and 2-4 Ghz with a few devices (Chromecast, Nintendo 3DS).
Daphne L. J: Thank you for waiting.
Daphne L. J: Please confirm if the following information is correct:
Name : Fernando Paramo
Phone Number :
E-Mail Address :
Model Number : WRT1900AC
Serial Number : 13J10609406280
Country : United States
You: That's correct.
Daphne L. J: Okay. Were you able to check if the devices have stable connection wired to the router?
You: No. I do not have devices with Ethernet ports. Well, only the cable modem.
You: But the modem is fine. No disconnections from my ISP.
You: It is the router.
Daphne L. J: Alright. What is the current firmware version of your router?
You: I tried to return the router to Wal-Mart yesterday with no luck. This is a useless device. And I have been reading comments on the community forums and a lot of people are having problems.
Daphne L. J: We are actually aware of the issue and are working on a resolution. What is the current firmware version of your router?
You: Ver. 1.1.10.167514
You: Latest one.
Daphne L. J: Yes, so you reflashed the firmware, reset and then manually reconfigure it after, not using backup configuration, is that right?
You: That's correct.
Daphne L. J: And it is intermittent on all devices connected to both 2.4 and 5 Ghz networks, is that right?
You: That's correct.
Daphne L. J: Thank you for the information. Please give ,e 3-5 minutes to verify this with my superior.
Daphne L. J: Thank you for waiting.
You: I want to send you my WRT1900 AC and get a V2 or I want a EA8500 and pay the difference myseld.
You: I do not want my current hardware.
You: It is useless for my needs.
You: I can't believe I had an older E3000 that didn't give me any problems.
Daphne L. J: We have already exhausted all possible troubleshooting steps for your concern. As verified with my Supervisor, we will forward your case to our Customer Assurance Team. They are highly technical and knowledgeable when it comes to advanced troubleshooting. They will contact you in the next 24 to 48 hours. By the way, who is your Internet Service Provider? And do you Cable or DSL connection?
You: Cable connection.
Daphne L. J: Who is your Internet Service Provider?
You: A company called .
You: How are they going to contact me?
Daphne L. J: Alright. By the way, on the device itself, on its FCC ID, please check if you have WRT1900AC or WRT1900AC v2.
You: Are you paying attention to me?
You: I already told you it's V1.
Daphne L. J: They will call or email you. Please double check if these informations are correct:
Name :
Phone Number :
E-Mail Address :
You: I told you I want to send you my WRT1900 AC and get a V2 or I want a EA8500 and pay the difference myself.
You: I want them to contact me to my email. I can't answer the phone during work hours.
Daphne L. J: We can't assure you if we will be able to replace it with Version 2 or if you are allowed to have the EA8500 instead.
Daphne L. J: Just in case, do you also have an alternate number?
Daphne L. J: Also, what time zone are you in? And what is your preferred time and day for them to contact you?
You: I have the one from my office in Mexico. Central Time. Any time is good.
Daphne L. J: So, you are currently in Mexico?
You: I work in Mexico but I have the house in USA. I live in the border.
Daphne L. J: I see. Do you have any other questions or clarifications?
You: I live 10 minutes away from the International Bridge. But that's not an issue. I bought the router at Walmart in Laredo, TX.
Daphne L. J: Thank you for the information. Would that be all for now?
You: I want a clarification: Do you realize that there is an issue with the current WRT1900 AC? Are you aware of that?
You: Because this is a very expensive router that is not working as it should be.
Daphne L. J: Yes, we are aware of the issue and are working on a resolution.
Daphne L. J: Would there be anything else you need?
You: That would be it. I will wait for you to contact me.
You: Thanks.
Daphne L. J: Alright. Thank you for giving us an opportunity to serve you through Linksys Live Chat. You may also visit our support site at www.linksys.com. For your reference, your case number is 04980394. Thank you for choosing Linksys and have a great day! We paid $250 for this piece of equipment. That's a lot of money for a device that doesn't work. I just want to get a V2 replacement, or better yet, an exchange for a EA8500. We should all demand this. It is not fair for us. The current WRT1900 AC is a useless device. They even should do a recall of the product. I will wait for them to contact me, but I'm thinking if I should send the information to The Consumerist or someone else. What to do?

FernandoRocker wrote:
Well... instead of looking into this with Engineering, I would prefer you to talk about this with the Sales department and exchange my WRT1900AC for an EA8500 (I will pay the difference if needed). Seriously. The device is useless. Not just a paperweigt... an expensive paperweight.Actually I looking into the swap for you because I think that would be best in your case. Keep this in perspective. There is laterally millions of WRT1900AC V1 out there with very few issues with latest firmwares and of course the odd exception. In your case it could be a defective WRT1900AC.

WRT1900AC V1 - Linksys is aware that the router is not working properly. Help spread the word.

I just had a conversation with Linksys' Customer Service via chat: Daphne L. J: Hello Fernando Paramo. My name is Daphne L..
Daphne L. J: Welcome to Linksys Global Chat. Is this your initial contact or do you have a case number?
You: Case number is 04971062
Daphne L. J: Please give me 3-5 minutes to pull up and review your case.
You: OK
Daphne L. J: Thank you.
You: I have a WRT1900AC, V1. The router is not working properly. I have disconnections every few minutes.I already installed the new firmware version and I still have the same issues. I already reset the router to factory defaults and same issues. I have changed the settings back to my personal preferences: Changed the SSID, changed the wireless security settings, changed the DNS and deactivate WPS. That's it.I'm using 5 Ghz mode with my laptops (5 Ghz adapters) and 2-4 Ghz with a few devices (Chromecast, Nintendo 3DS).
Daphne L. J: Thank you for waiting.
Daphne L. J: Please confirm if the following information is correct:
Name : Fernando Paramo
Phone Number :
E-Mail Address :
Model Number : WRT1900AC
Serial Number : 13J10609406280
Country : United States
You: That's correct.
Daphne L. J: Okay. Were you able to check if the devices have stable connection wired to the router?
You: No. I do not have devices with Ethernet ports. Well, only the cable modem.
You: But the modem is fine. No disconnections from my ISP.
You: It is the router.
Daphne L. J: Alright. What is the current firmware version of your router?
You: I tried to return the router to Wal-Mart yesterday with no luck. This is a useless device. And I have been reading comments on the community forums and a lot of people are having problems.
Daphne L. J: We are actually aware of the issue and are working on a resolution. What is the current firmware version of your router?
You: Ver. 1.1.10.167514
You: Latest one.
Daphne L. J: Yes, so you reflashed the firmware, reset and then manually reconfigure it after, not using backup configuration, is that right?
You: That's correct.
Daphne L. J: And it is intermittent on all devices connected to both 2.4 and 5 Ghz networks, is that right?
You: That's correct.
Daphne L. J: Thank you for the information. Please give ,e 3-5 minutes to verify this with my superior.
Daphne L. J: Thank you for waiting.
You: I want to send you my WRT1900AC and get a V2 or I want a EA8500 and pay the difference myseld.
You: I do not want my current hardware.
You: It is useless for my needs.
You: I can't believe I had an older E3000 that didn't give me any problems.
Daphne L. J: We have already exhausted all possible troubleshooting steps for your concern. As verified with my Supervisor, we will forward your case to our Customer Assurance Team. They are highly technical and knowledgeable when it comes to advanced troubleshooting. They will contact you in the next 24 to 48 hours. By the way, who is your Internet Service Provider? And do you Cable or DSL connection?
You: Cable connection.
Daphne L. J: Who is your Internet Service Provider?
You: A company called .
You: How are they going to contact me?
Daphne L. J: Alright. By the way, on the device itself, on its FCC ID, please check if you have WRT1900AC or WRT1900AC v2.
You: Are you paying attention to me?
You: I already told you it's V1.
Daphne L. J: They will call or email you. Please double check if these informations are correct:
Name :
Phone Number :
E-Mail Address :
You: I told you I want to send you my WRT1900AC and get a V2 or I want a EA8500 and pay the difference myself.
You: I want them to contact me to my email. I can't answer the phone during work hours.
Daphne L. J: We can't assure you if we will be able to replace it with Version 2 or if you are allowed to have the EA8500 instead.
Daphne L. J: Just in case, do you also have an alternate number?
Daphne L. J: Also, what time zone are you in? And what is your preferred time and day for them to contact you?
You: I have the one from my office in Mexico. Central Time. Any time is good.
Daphne L. J: So, you are currently in Mexico?
You: I work in Mexico but I have the house in USA. I live in the border.
Daphne L. J: I see. Do you have any other questions or clarifications?
You: I live 10 minutes away from the International Bridge. But that's not an issue. I bought the router at Walmart in Laredo, TX.
Daphne L. J: Thank you for the information. Would that be all for now?
You: I want a clarification: Do you realize that there is an issue with the current WRT1900AC? Are you aware of that?
You: Because this is a very expensive router that is not working as it should be.
Daphne L. J: Yes, we are aware of the issue and are working on a resolution.
Daphne L. J: Would there be anything else you need?
You: That would be it. I will wait for you to contact me.
You: Thanks.
Daphne L. J: Alright. Thank you for giving us an opportunity to serve you through Linksys Live Chat. You may also visit our support site at www.linksys.com. For your reference, your case number is 04980394. Thank you for choosing Linksys and have a great day! We paid $250 for this piece of equipment. That's a lot of money for a device that doesn't work. I just want to get a V2 replacement, or better yet, an exchange for a EA8500. We should all demand this. It is not fair for us. The current WRT1900AC is a useless device. They even should do a recall of the product. I will wait for them to contact me, but I'm thinking if I should send the information to The Consumerist or someone else. What to do?

Hello. I sent my WRT1900AC V1 to Linksys four days ago (Monday) via UPS with a RMA. Linksys paid the shipping and everything. The router is still in route, and it should arrive to their offices tomorrow. Once they receive the WRT1900 AC V1, they are going to send me an EA8500 as a replacement. But I have been reading the comments about the EA8500 here in the forum and it seems to have the same problems. I guess the firmware is extremely flawed in both routers (maybe it is almost the same code?). Anyway, I will try the EA8500 and I hope it works. I bought a temporary router from Walmart and I paid $35 for it. It is a Belink N600 DB. I can't believe that a $35 router is working a lot, lot, lot better than my previous $250 WRT1900AC router. Unbelievable. If the EA8500 doesn't work, I'm going to try and get my money back from Linksys, or contact The Consumerist or someone to get my money back and get a Nighthawk instead.

Jms is not working properly in clustered environment

Hi all,
i am using the application server oc4j 10.1.3.1.0 enterprise edition . my application is standalone application(thick client)
we are using the jndi.properties as follows ...
java.naming.factory.initial=com.evermind.server.rmi.RMIInitialContextFactory
java.naming.provider.url=opmn:ormi://172.16.1.38:6005:group/Security,opmn:ormi://172.16.1.38:6006:deceval_group/Security
java.naming.security.principal=oc4juser
java.naming.security.credentials=oc4juser
oracle.j2ee.rmi.loadBalance=lookup
we have two application servers in cluster topology as u can see above we have used one instance from one application server and one from another.
i have seen that for every instance there one jms server. at runtime it is taking one application servers services
say opmn port 6005 but when the application is connecting to the another application server say opmn 6006
here jms is not working properly when i send message
As we have clustered environment message must be propagated all the applications who use above jndi.properties.
if i keep use only one application server opmn say
java.naming.provider.url=opmn:ormi://172.16.1.38:6005:group/Security
then its is working excellently
please can u provide any solution ASAP
thanks in advance
Manu

Dear Aravindth
(.*?) means -> Select all contents from where you start and end,
For Ex. <month>(.*?)</month> then Select for start <month> and end last </month> tag.
(?) Match zero or one occurrences. Equivalent to {0,1}.
(*) Match zero or more occurrences. Equivalent to {0,}.
(+) Match one or more occurrences. Equivalent to {1,}.
(.) (Dot). Match any character except newline or another Unicode line terminator.
(.*?) means -> Zero or more times Match any character except newline or another Unicode line terminator + Match zero or more occurrences. Equivalent to {0,}.+Match zero or one occurrences. Equivalent to {0,1}.
Could you please refere the below cite :
http://www.javascriptkit.com/jsref/regexp.shtml
Thanks & Regards
T.R.Harihara SudhaN

Auto-Brightness on iPad mini Retina is not working properly.

Hello! Noticed that the Auto-Brightness on iPad mini Retina is not working properly.
It works correctly only when such a dark place, then unlock the iPad brightness will be at a minimum. Likewise, if unlock iPad in a room with light, the brightness will adjust to the surrounding space.
If I turn light into a dark room, the brightness slider does not move, and stands on the site. Checked on the iPhone 5S, there problems are not present. Auto Brightness is working correctly.
P.S. Sorry for my bad english!

Godly19 wrote:
iPad audio output does not work, except for on Siri. The mute button is not on, and the volume buttons have no effect/ don't work (unless Siri is open). I have reset the iPad, tried iOS7 and iOS8 resets, which didn't help.
iOS 8 isn't even out yet. If you are running iOS 8, I assume you are a developer and if you are, you are in the wrong forum to try to get help. If you are not a developer and you're running iOS 8, maybe that's why you are having problems on the iPad.
The audio output mostly works when headphones are out in, but has a tendency to cut out from time to time. Without headphones, Audio might start working again briefly from time to time, but most the time it doesn't. Any ideas on what is wrong with it and how to fix it?
The type that I made bold doesn't make sense. Is this a typo and you mean that " headphones are not in"?
I did take it to an Apple Store, but the inncorrectly insisted that my speaker was bust and it would cost £250 to replace the whole iPad!
And you know they are incorrect because you get sound here and there from time to time? That fact doesn't prove that something isn't working correctly inside. You could very well have a bad connection inside the device causing this, but somehow you seem to know that's not the case.

After updating iso 6.1.3 in my 4s my phone is not working properly

After updating iso 6.1.3 my 4s is not working properly the main problem is touch is not working properly and battery problem also there pls anyone have some solution

IOS 6 has had a lot of issues to date. I have a possible solution to offer but I cannot be sure it will work. Two ideas.
1. Reset the phone: hold the lock button and home button in at the same time for 10 seconds. This does nit erase anything, it's basically like rebooting a computer.
2. Factory reset: Hook up to a computer and go to iTunes. Sync the phone (if possible). Once synced, in the summary screen select factory reset (or may be another name, I'm working from memory) it's right beside update software. This will completely reset the phone, you will need to restore it after the reset it complete. I don't know if this will help you, but it may. I hope you can fix it, good luck!!!

Factory headphones not working properly

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