Failed software update leads to unresponsive eMac

My daughter was running Tiger OS 10.4.4 on her eMac and decided to run Software Update. Foolishly, as the update ran, she started up the new version of iTunes after that download was complete. Ever since then, the computer will not start up. All she gets is the white screen with the little scrolling circular thingy. I have inserted Disk Warrior in the CD tray and pressed the D key (tried the C key, too) but no dice. Starting up the computer with the option key down shows only the Hard Drive icon, so apparently it's not recognizing the CD/DVD drive. She also has an external hard drive which also is not showing up on the list of drives you would expect to see. Any advice about how to wake this computer up out of it's coma?

Paul,
One common repetitive characteristic of this problem has been the inability of the computer to accept and boot from any media in the CD/DVD drive. I agree with your determination regarding technical assistance even though it may not fulfill your need for personal accomplishment.
Let us know what happens.
;~)

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