Failed to authenticate - Shared Services 11.1.2.1

Question

I've installed and configured Foundation services. When I try to login to Shared Services, I get the following error:
EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.
Code: 1000
Description: An error occurred processing the result from the server
Version - 11.1.2.1
Windows 2003 R2 SP2
Can anyone help with this issue? I haven't find any solutions on the forum...
Thanks

Answer 1

John,
Thanks for the feedback. This is a new install, so I am entering the password that I used in the EPM configurator. Here is the full log:
<Aug 29, 2011 3:39:54 PM EDT> <Info> <Security> <BEA-090905> <Disabling CryptoJ JCE Provider self-integrity check for better startup performance. To enable this check, specify -Dweblogic.security.allowCryptoJDefaultJCEVerification=true>
<Aug 29, 2011 3:39:54 PM EDT> <Info> <Security> <BEA-090906> <Changing the default Random Number Generator in RSA CryptoJ from ECDRBG to FIPS186PRNG. To disable this change, specify -Dweblogic.security.allowCryptoJDefaultPRNG=true>
<Aug 29, 2011 3:39:55 PM EDT> <Info> <WebLogicServer> <BEA-000377> <Starting WebLogic Server with Java HotSpot(TM) 64-Bit Server VM Version 20.2-b06 from Sun Microsystems Inc.>
<Aug 29, 2011 3:39:59 PM EDT> <Info> <Management> <BEA-141107> <Version: WebLogic Server 10.3.4.0 Fri Dec 17 20:47:33 PST 2010 1384255 >
<Aug 29, 2011 3:40:02 PM EDT> <Emergency> <Management> <BEA-141151> <The admin server could not be reached at http://localhost:7001.>
<Aug 29, 2011 3:40:02 PM EDT> <Info> <Configuration Management> <BEA-150018> <This server is being started in managed server independence mode in the absence of the admin server.>
<Aug 29, 2011 3:40:02 PM EDT> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to STARTING>
<Aug 29, 2011 3:40:02 PM EDT> <Info> <WorkManager> <BEA-002900> <Initializing self-tuning thread pool>
<Aug 29, 2011 3:40:02 PM EDT> <Notice> <LoggingService> <BEA-320400> <The log file E:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\FoundationServices0\logs\FoundationServices0.log will be rotated. Reopen the log file if tailing has stopped. This can happen on some platforms like Windows.>
<Aug 29, 2011 3:40:02 PM EDT> <Notice> <LoggingService> <BEA-320401> <The log file has been rotated to E:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\FoundationServices0\logs\FoundationServices0.log00004. Log messages will continue to be logged in E:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\FoundationServices0\logs\FoundationServices0.log.>
<Aug 29, 2011 3:40:02 PM EDT> <Notice> <Log Management> <BEA-170019> <The server log file E:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\FoundationServices0\logs\FoundationServices0.log is opened. All server side log events will be written to this file.>
<Aug 29, 2011 3:40:11 PM EDT> <Notice> <Security> <BEA-090082> <Security initializing using security realm myrealm.>
<Aug 29, 2011 3:40:14 PM EDT> <Warning> <JTA> <BEA-110503> <The migrator(the AdminServer for manual JTA migration policy, or the Singleton Master for automatic JTA migration policy) is not available. Will skip JTA TRS failback because isStrictOwnershipCheck is [false]. This may lead to potencial TLOG corruption if TRS of FoundationServices0 has been migrated to backup server and the backup server is accessing the TLOG of FoundationServices0. More safety can be achieved by setting isStrictOwnershipCheck to [true].>
<Aug 29, 2011 3:40:16 PM EDT> <Notice> <LoggingService> <BEA-320400> <The log file E:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\FoundationServices0\logs\access.log will be rotated. Reopen the log file if tailing has stopped. This can happen on some platforms like Windows.>
<Aug 29, 2011 3:40:16 PM EDT> <Notice> <LoggingService> <BEA-320401> <The log file has been rotated to E:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\FoundationServices0\logs\access.log00001. Log messages will continue to be logged in E:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\FoundationServices0\logs\access.log.>
<Aug 29, 2011 3:40:25 PM EDT> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to STANDBY>
<Aug 29, 2011 3:40:25 PM EDT> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to STARTING>
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@2bc9e4d2
Calling getDomainConfiguration()
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@2bc9e4d2
Calling getRuntimeService()
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@2bc9e4d2
return com.bea:Name=RuntimeService,Type=weblogic.management.mbeanservers.runtime.RuntimeServiceMBean
return com.bea:Name=EPMSystem,Type=Domain
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@2bc9e4d2
Domain location is 'E:\Oracle\Middleware\user_projects\domains\EPMSystem'
Calling getRuntimeService()
return com.bea:Name=RuntimeService,Type=weblogic.management.mbeanservers.runtime.RuntimeServiceMBean
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@2bc9e4d2
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@2bc9e4d2
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@2bc9e4d2
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@2bc9e4d2
Checking E:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\FoundationServices0\registry_update.xml file
EPM_ORACLE_HOME: E:\Oracle\Middleware\EPMSystem11R1
Template for SHAREDSERVICES#11.1.2.0: E:\Oracle\Middleware\EPMSystem11R1\common\templates\applications\epm_sharedservices_11.1.2.1.jar
Dependencies for E:\Oracle\Middleware\EPMSystem11R1\common\templates\applications\epm_sharedservices_11.1.2.1.jar: [Oracle EPM Common, Oracle EPM HSS, Oracle EPM Misc libraries, Oracle EPM BPM UI libraries, Oracle EPM BPM UI shared webapp, Oracle EPM Struts libraries]
BPMUI shared webapp referenced from SHAREDSERVICES#11.1.2.0
Application name: SHAREDSERVICES#11.1.2.0
Application source: interop.ear
Server name: FoundationServices0
Server port: 28080
Server SSL port: 28443
Application context: interop
Registry product type: SHARED_SERVICES_PRODUCT
Registry physical web application type: SHARED_SERVICES_WEBAPP
weblogic.Name property is 'FoundationServices0', seems to be WebLogic mode
registry.isRegistryDatabaseCreated()true
Registry was initialized sucessfully
Executing pre custom update for SHAREDSERVICES#11.1.2.0
EPM_ORACLE_INSTANCE: E:\Oracle\Middleware\user_projects\epmsystem1
Physical Web App found
Web app already linked to some application server: false
The registry was not modifyed because it already containse all sturctures
Web app is already linked to the logical web app
No needs to run custom updater for SHAREDSERVICES#11.1.2.0
loggingUpdateSHAREDSERVICES.block file exist or the system is running in the Fusion mode, skipping logging.xml configuration
<Aug 29, 2011 3:40:54 PM EDT> <Warning> <Munger> <BEA-2156203> <A version attribute was not found in element web-app in the deployment descriptor in E:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\FoundationServices0\tmp\servers\FoundationServices0\tmp\_WL_user\SHAREDSERVICES_11.1.2.0\oj8n6j\interop.war/WEB-INF/web.xml. A version attribute is required, but this version of the Weblogic Server will assume that the JEE5 is used. Future versions of the Weblogic Server will reject descriptors that do not specify the JEE version.>
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@2bc9e4d2
Calling getDomainConfiguration()
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@2bc9e4d2
Calling getRuntimeService()
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@2bc9e4d2
return com.bea:Name=RuntimeService,Type=weblogic.management.mbeanservers.runtime.RuntimeServiceMBean
return com.bea:Name=EPMSystem,Type=Domain
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@2bc9e4d2
Domain location is 'E:\Oracle\Middleware\user_projects\domains\EPMSystem'
Calling getRuntimeService()
return com.bea:Name=RuntimeService,Type=weblogic.management.mbeanservers.runtime.RuntimeServiceMBean
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@2bc9e4d2
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@2bc9e4d2
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@2bc9e4d2
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@2bc9e4d2
Checking E:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\FoundationServices0\registry_update.xml file
EPM_ORACLE_HOME: E:\Oracle\Middleware\EPMSystem11R1
Template for WORKSPACE#11.1.2.0: E:\Oracle\Middleware\EPMSystem11R1\common\templates\applications\epm_workspace_11.1.2.1.jar
Dependencies for E:\Oracle\Middleware\EPMSystem11R1\common\templates\applications\epm_workspace_11.1.2.1.jar: [Oracle EPM Common, Oracle EPM BPM UI libraries, Oracle EPM BPM UI shared webapp, Oracle EPM Misc libraries, Oracle EPM LCM libraries, Oracle EPM Xerces libraries]
BPMUI shared webapp referenced from WORKSPACE#11.1.2.0
Application name: WORKSPACE#11.1.2.0
Application source: workspace.ear
Server name: FoundationServices0
Server port: 28080
Server SSL port: 28443
Application context: workspace
Registry product type: WORKSPACE
Registry physical web application type: WORKSPACE_WEBAPP
weblogic.Name property is 'FoundationServices0', seems to be WebLogic mode
registry.isRegistryDatabaseCreated()true
Registry was initialized sucessfully
Executing pre custom update for WORKSPACE#11.1.2.0
EPM_ORACLE_INSTANCE: E:\Oracle\Middleware\user_projects\epmsystem1
Physical Web App found
Web app already linked to some application server: false
The registry was not modifyed because it already containse all sturctures
Web app is already linked to the logical web app
No needs to run custom updater for WORKSPACE#11.1.2.0
loggingUpdateWORKSPACE.block file exist or the system is running in the Fusion mode, skipping logging.xml configuration
**********Getting connection from hub connection pool..Testing JNDI connection....
<Aug 29, 2011 3:41:25 PM EDT> <Notice> <Cluster> <BEA-000197> <Listening for announcements from cluster using unicast cluster messaging>
<Aug 29, 2011 3:41:25 PM EDT> <Notice> <Cluster> <BEA-000133> <Waiting to synchronize with other running members of FoundationServices.>
<Aug 29, 2011 3:41:30 PM EDT> <Warning> <Log Management> <BEA-170011> <The LogBroadcaster on this server failed to broadcast log messages to the admin server. The Admin server may not be running. Message broadcasts to the admin server will be disabled.>
<Aug 29, 2011 3:41:55 PM EDT> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to ADMIN>
<Aug 29, 2011 3:41:55 PM EDT> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to RESUMING>
<Aug 29, 2011 3:42:00 PM EDT> <Notice> <Cluster> <BEA-000162> <Starting "async" replication service with remote cluster address "null">
<Aug 29, 2011 3:42:00 PM EDT> <Notice> <Security> <BEA-090171> <Loading the identity certificate and private key stored under the alias DemoIdentity from the jks keystore file E:\Oracle\MIDDLE~1\WLSERV~1.3\server\lib\DemoIdentity.jks.>
<Aug 29, 2011 3:42:01 PM EDT> <Notice> <Security> <BEA-090169> <Loading trusted certificates from the jks keystore file E:\Oracle\MIDDLE~1\WLSERV~1.3\server\lib\DemoTrust.jks.>
<Aug 29, 2011 3:42:01 PM EDT> <Notice> <Security> <BEA-090169> <Loading trusted certificates from the jks keystore file C:\Program Files\Java\jdk1.6.0_27\jre\lib\security\cacerts.>
<Aug 29, 2011 3:42:01 PM EDT> <Alert> <Security> <BEA-090152> <Demo trusted CA certificate is being used in production mode: [
Version: V3
Subject: CN=CACERT, OU=FOR TESTING ONLY, O=MyOrganization, L=MyTown, ST=MyState, C=US
Signature Algorithm: MD5withRSA, OID = 1.2.840.113549.1.1.4
Key: Sun RSA public key, 512 bits
modulus: 9550192877869244258838480703390456015046425375252278279190673063544122510925482179963329236052146047356415957587628011282484772458983977898996276815440753
public exponent: 65537
Validity: [From: Thu Mar 21 15:12:27 EST 2002,
               To: Tue Mar 22 16:12:27 EDT 2022]
Issuer: CN=CACERT, OU=FOR TESTING ONLY, O=MyOrganization, L=MyTown, ST=MyState, C=US
SerialNumber: [    33f10648 fcde0deb 4199921f d64537f4]
Certificate Extensions: 1
[1]: ObjectId: 2.5.29.15 Criticality=true
KeyUsage [
Key_CertSign
Algorithm: [MD5withRSA]
Signature:
0000: 9D 26 4C 29 C8 91 C3 A7 06 C3 24 6F AE B4 F8 82 .&L)......$o....
0010: 80 4D AA CB 7C 79 46 84 81 C4 66 95 F4 1E D8 C4 .M...yF...f.....
0020: E9 B7 D9 7C E2 23 33 A4 B7 21 E0 AA 54 2B 4A FF .....#3..!..T+J.
0030: CB 21 20 88 81 21 DB AC 90 54 D8 7D 79 63 23 3C .! ..!...T..yc#<
] The system is vulnerable to security attacks, since it trusts certificates signed by the demo trusted CA.>
<Aug 29, 2011 3:42:01 PM EDT> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "CN=Entrust Root Certification Authority - G2,OU=(c) 2009 Entrust\, Inc. - for authorized use only,OU=See www.entrust.net/legal-terms,O=Entrust\, Inc.,C=US". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>
<Aug 29, 2011 3:42:01 PM EDT> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "CN=thawte Primary Root CA - G3,OU=(c) 2008 thawte\, Inc. - For authorized use only,OU=Certification Services Division,O=thawte\, Inc.,C=US". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>
<Aug 29, 2011 3:42:01 PM EDT> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "CN=T-TeleSec GlobalRoot Class 3,OU=T-Systems Trust Center,O=T-Systems Enterprise Services GmbH,C=DE". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>
<Aug 29, 2011 3:42:01 PM EDT> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "CN=T-TeleSec GlobalRoot Class 2,OU=T-Systems Trust Center,O=T-Systems Enterprise Services GmbH,C=DE". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>
<Aug 29, 2011 3:42:01 PM EDT> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "CN=GlobalSign,O=GlobalSign,OU=GlobalSign Root CA - R3". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>
<Aug 29, 2011 3:42:01 PM EDT> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "OU=Security Communication RootCA2,O=SECOM Trust Systems CO.\,LTD.,C=JP". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>
<Aug 29, 2011 3:42:01 PM EDT> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "CN=VeriSign Universal Root Certification Authority,OU=(c) 2008 VeriSign\, Inc. - For authorized use only,OU=VeriSign Trust Network,O=VeriSign\, Inc.,C=US". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>
<Aug 29, 2011 3:42:01 PM EDT> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "CN=KEYNECTIS ROOT CA,OU=ROOT,O=KEYNECTIS,C=FR". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>
<Aug 29, 2011 3:42:01 PM EDT> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "CN=GeoTrust Primary Certification Authority - G3,OU=(c) 2008 GeoTrust Inc. - For authorized use only,O=GeoTrust Inc.,C=US". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>
<Aug 29, 2011 3:42:01 PM EDT> <Notice> <Server> <BEA-002613> <Channel "DefaultSecure" is now listening on 172.16.2.177:28443 for protocols iiops, t3s, CLUSTER-BROADCAST-SECURE, ldaps, https.>
<Aug 29, 2011 3:42:01 PM EDT> <Notice> <Server> <BEA-002613> <Channel "Default" is now listening on 172.16.2.177:28080 for protocols iiop, t3, CLUSTER-BROADCAST, ldap, snmp, http.>
<Aug 29, 2011 3:42:01 PM EDT> <Notice> <Server> <BEA-002613> <Channel "Default[1]" is now listening on 127.0.0.1:28080 for protocols iiop, t3, CLUSTER-BROADCAST, ldap, snmp, http.>
<Aug 29, 2011 3:42:01 PM EDT> <Notice> <Server> <BEA-002613> <Channel "DefaultSecure[1]" is now listening on 127.0.0.1:28443 for protocols iiops, t3s, CLUSTER-BROADCAST-SECURE, ldaps, https.>
<Aug 29, 2011 3:42:01 PM EDT> <Notice> <WebLogicServer> <BEA-000358> <Started WebLogic Independent Managed Server "FoundationServices0" for domain "EPMSystem" running in Production Mode>
<Aug 29, 2011 3:42:01 PM EDT> <Warning> <JMX> <BEA-149510> <Unable to establish JMX Connectivity with the Adminstration Server AdminServer at <JMXServiceURL:null>.>
<Aug 29, 2011 3:42:05 PM EDT> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to RUNNING>
<Aug 29, 2011 3:42:05 PM EDT> <Notice> <WebLogicServer> <BEA-000360> <Server started in RUNNING mode>
Thanks!
Brent