Failed to Open Connection - CrystalViewer in InfoView

Post Author: hollyschulz
CA Forum: Data Connectivity and SQL
Failed to open the connection. Details: [Database Vendor Code: 12154 ] Failed to open the connection. C:\WINDOWS\TEMP\{F0E59389-0C91-43B2-9D66-CBC0189F0C87}.rpt Details: [Database Vendor Code: 12154 ]
I have no idea what this error message indicates! I've verified the data base already, cleared internet files and cookies from IE... Reports are running perfectly from BusinessObjects, but InfoView is not running any.

Hi Amos,
First of all, check that your ODBC is working. Do this thorugh ControlPanel->Administrative Tools->DataSources. If this is working then good.
If the connection test is successful, update your conneciton theough "Set DataSource Location" under the Databadse menu in Crystal Repoorts.

Similar Messages

InfoView - Error when opening a report ("Failed to open connection")

Hellow everybody!
> I created a crystal report using Crystal Reports 2008.
> The report was designed to connect to a mysql database.
> In Crystal Reports 2008, the report works fine, but when I try to open it in InfoView, the error bellow appears:
"Failed to open connection"
The BO XI3.0 is intalled in a windows 2003 server.
The odbc driver is installed and configured on the server (I test the connection and it is working fine).
I don't know what the problem is.
anyone have any idea about what might be happening?

The DB is on the server machine.
When I said I created a connection in the CMC, I did it by creating a connection using the Designer tool:
II went in the Designer tool and I've just created the connection, but I not drawn any universe since my report does not use a universe (in CR the report directly connects to the database).
I do not know if this is a correct procedure.
Edited by: Gisele Machado Souza on Apr 12, 2010 10:19 PM

Error in Crystal report( built on Universe) preview in CMC - Failed to load DB credentials or Failed to open Connection

Hi,
      I created a Crystal Report (CR XI r2) using Universe and database is Db2.
     My report is working fine in Crystal report ,.But when i am uploading this report (Save AS ->enterprise) to repository ,and then trying to preview this report from CMC/Infoview,it throws error "Failed to load DB credentials "or sometimes it throws" Failed to open Connection" .
I have given DB user credentials correctly and used both option "prompt user for DB logo" as well as "use same database logon" .
I am not sure why it is throwing this error.I checked both "Bo server machine as well as Client machine ,both are having DB2 cleint installed and configured.
Is this an issue with Service Packs ?
As my machine configuration is -
     BO Client - BO XI R2 RTM + SP1+SP2
     BO Server (Linux) - BO XI R2 RTM
If anybody faces the same issue ,please share the solution with me,as it is very urgent .
Thanks
Nitin

Hello,
Thank you for your post.
Based on your description, your issue is out of support of VS General Question forum which mainly discusses
WPF & SL designer, Visual Studio Guidance Automation Toolkit, Developer Documentation and Help System
and Visual Studio Editor.
I suggest that you can consult your issue directly on SAP Crystal Reports:
http://scn.sap.com/community/crystal-reports/content?filterID=content~objecttype~objecttype[thread]
  for better solution and support.
Best regards,
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Schedule a report with custom datasource cause "failed to open connection"

Dear all,
I have a BOE enterprise Xi 3.1 SP 2.3 running on a RED Hat Enterprise kernel 5.3 with tomcat as web server. I have a report design with crystal report designer. The report default use JDBC as connection to Oracle 11g database. If I select to "Use original database logon information from the report" I can schedule the report and a success instance returned. If I select "Use custom database logon information specified here" and the custom driver inputted "crdb_jdbc". I can not schedule a report and obtain a success instance. It throw "Failed to open connection. {Report Name}"
I have add the Oracle 11g JDBC driver (ojdbc5.jar) to the classpath in bobje/java/CRConfig.xml.
Anything I have missed, Please advice.
Gabriel.

Please help

Failed to open connection error message on Crystal Server

I have recently upgraded my desktop to Windows 7. Crystal Reports XI Developer works fine on this new system as it did on my earlier Vista system. I can create and run reports with no problems on each of these system using Developer.
The problem I am experiencing is this: when I publish, using the Publishing Wizard, a report on my Crystal Server using my Windows 7 system, the report does not work. Instead, the error message: 'Failed to open connection' appears from Crystal Report Viewer.
If I open the same report using my Developer license on my old Vista machine and then re-save it, I can publish it to my CR Server and it runs successfully.
ODBC is used on all systems and all appear to be 32 bit versions, albeit different version numbers.
This problem can be repeated with any of the many reports currently in use.

HI Don,
Let's see if I understand what you're saying:
When a report is created on a legacy desktop in CR Developer, the ODBC connection on that computer works with direct access to the SQL Server 2008 on my Windows Server 2003 R2 system. I can then also publish these using the Publishing Wizard to the CRS these same reports and they run successfully; no connection issues, works great.
However, when a report is created on my 64 bit Windows 7 desktop in CR Developer, the ODBC connection on that computer also works well with direct access to the SQL Server 2008 on my Windows Server 2003 R2 system. BUT, when I then publish these using the Publishing Wizard to the CRS these same reports do NOT successfully connect to the database and that is when I get the Crystal Viewer message about the connection failed.
So, I would assume then that Crystal Server on my Windows Server 2003 system is similar enough to older MDAC criteria on legacy systems but different enough my Win7 desktop to introduce the problem even though Developer on that same Win7 system works fine directly against the SQL DB.
If this is all correct, then I either need a legacy MDAC to work on my Win7 system, or an updated MDAC\WDAC for Crystal Server to use.
By the way, I'm using ODBC and here are some details from the Component Checker:
Server:
             MDAC 2.8 SP2 on Windows Server 2003 SP2
Desktops:
             MDAC 2.8 SP1 on Windows XP SP3 - on an XP machine that works fine
             UNKNOWN on Vista (but it works fine with CRS)
             UNKNOWN on Windows 7 - (doesn't work with CRS - must be a different UNKNOWN than on Vista)
Thanks for your assistance as this is rather important -
Bob.

BIEE Scheduler error - Failed to open connection to SMTP Server

I get the following error while runing an iBot.
nQSError: 75003 Failed to open connection to SMTP Server. Delivery to same user's Dashboard works fine. Warning is as shown below. Any help is greatly appreaciated. This is for internal customer.
==============================================
Eventually succeeded, but encountered and resolved errors...
Number of skipped recipients: 2 of 5
+++ ThreadID: 1264 : 2009-06-17 16:57:31.246
iBotID: /users/administrator/_ibots/Open Issue Alert
[nQSError: 75003] Failed to open connection to SMTP Server.
+++ ThreadID: 1264 : 2009-06-17 16:57:31.246
iBotID: /users/administrator/_ibots/Open Issue Alert
...Trying SMTP Delivery loop again
+++ ThreadID: 1264 : 2009-06-17 16:57:31.246
... Sleeping for 5 seconds.
+++ ThreadID: 115c : 2009-06-17 16:57:31.637
iBotID: /users/administrator/_ibots/Open Issue Alert
[nQSError: 75003] Failed to open connection to SMTP Server.
+++ ThreadID: 115c : 2009-06-17 16:57:31.637
iBotID: /users/administrator/_ibots/Open Issue Alert
...Trying SMTP Delivery loop again
+++ ThreadID: 115c : 2009-06-17 16:57:31.637
... Sleeping for 3 seconds.
+++ ThreadID: 115c : 2009-06-17 16:58:16.602
iBotID: /users/administrator/_ibots/Open Issue Alert
[nQSError: 75003] Failed to open connection to SMTP Server.
+++ ThreadID: 115c : 2009-06-17 16:58:16.602
iBotID: /users/administrator/_ibots/Open Issue Alert
...Trying SMTP Delivery loop again
+++ ThreadID: 115c : 2009-06-17 16:58:16.602
... Sleeping for 5 seconds.
+++ ThreadID: 1264 : 2009-06-17 16:58:18.414
iBotID: /users/administrator/_ibots/Open Issue Alert
[nQSError: 75003] Failed to open connection to SMTP Server.
+++ ThreadID: 1264 : 2009-06-17 16:58:18.414
iBotID: /users/administrator/_ibots/Open Issue Alert
...Trying SMTP Delivery loop again
+++ ThreadID: 1264 : 2009-06-17 16:58:18.414
... Sleeping for 8 seconds.
+++ ThreadID: 115c : 2009-06-17 16:59:03.614
iBotID: /users/administrator/_ibots/Open Issue Alert
[nQSError: 75003] Failed to open connection to SMTP Server.
+++ ThreadID: 115c : 2009-06-17 16:59:03.614
iBotID: /users/administrator/_ibots/Open Issue Alert
...Trying SMTP Delivery loop again
+++ ThreadID: 115c : 2009-06-17 16:59:03.614
... Sleeping for 8 seconds.
+++ ThreadID: 1264 : 2009-06-17 16:59:08.644
iBotID: /users/administrator/_ibots/Open Issue Alert
[nQSError: 75003] Failed to open connection to SMTP Server.
+++ ThreadID: 1264 : 2009-06-17 16:59:08.644
iBotID: /users/administrator/_ibots/Open Issue Alert
...Trying SMTP Delivery loop again
+++ ThreadID: 1264 : 2009-06-17 16:59:08.644
... Sleeping for 6 seconds.
+++ ThreadID: 115c : 2009-06-17 16:59:53.859
iBotID: /users/administrator/_ibots/Open Issue Alert
[nQSError: 75003] Failed to open connection to SMTP Server.
+++ ThreadID: 115c : 2009-06-17 16:59:53.859
iBotID: /users/administrator/_ibots/Open Issue Alert
Exceeded number of delivery retries.
+++ ThreadID: 1264 : 2009-06-17 16:59:56.687
iBotID: /users/administrator/_ibots/Open Issue Alert
[nQSError: 75003] Failed to open connection to SMTP Server.
+++ ThreadID: 1264 : 2009-06-17 16:59:56.687
iBotID: /users/administrator/_ibots/Open Issue Alert
Exceeded number of delivery retries.

You have a problem with your smtp parameters. Verify them. Here an article to see how you can do with telnet.
http://gerardnico.com/wiki/smtp_telnet
And here an article when you are sure of the parameters to configure delivers :
http://gerardnico.com/wiki/dat/obiee/bi_scheduler/obiee_scheduler_configuration_mail
Success
Nico

Failed to update table name (location): Failed to open connection.

Folks,
ENV : SQL Server 2005, CR 2008 SP3, Windows Server 2003
All the reports are working fine except for 4 of them. All of them demonstrate the same symptoms.
Failed to print/preview report with the error 'A Crystal Reports job failed: Failed to update table name (location): Failed to open connection. Failed to open connection. COA.rpt
All the reports use OLE DB connection. I have verified the the DB Connection Information. It's the same across all the rpt files.
Please help.
Regards,
Balaji K

Hi,
Additional Info:
CR 2008 SP3 is called by an application using .net. The Application passes a couple of parameters to the CR report. I'm able to preview the report. All the reports use the same set of parameters.
Balaji K

Failed to open connection when opening report in InfoView

We get the following error when trying to open any report in InfoView. This is only happening after our database server changed, but the ODBC connections appear correct. Can anyone help with this?

Hi Amos,
First of all, check that your ODBC is working. Do this thorugh ControlPanel->Administrative Tools->DataSources. If this is working then good.
If the connection test is successful, update your conneciton theough "Set DataSource Location" under the Databadse menu in Crystal Repoorts.

Fails to open connection stream

Ok, so have a page that works wonderfully where it currently sits (off the HTTP_ROOT).
It includes the line:
<?php require_once('/Connections/imaging101.php'); ?>
I decided I wanted to move this page, along with a few others that are all "admin only" to an "admin" directory. I moved the pages and DW automatically updated the above string to:
<?php require_once('../Connections/imaging101.php'); ?>
I expected this to work, but it does not... I constantly get the error:
Warning: require_once(Connections/imaging101.php) [function.require-once]: failed to open stream:
No such file or directory in
/home/content/d/j/m/djmikewatt/html/sites/imaging101/includes/left_pane.php
on line 1
Fatal error: require_once() [function.require]: Failed opening required
'Connections/imaging101.php' (include_path='.:/usr/local/php5/lib/php') in
/home/content/d/j/m/djmikewatt/html/sites/imaging101/includes/left_pane.php
on line 1
I tried adjusting the string to things like:
<?php require_once($_SERVER['HTTP_HOST'].'/Connections/imaging101.php'); ?>
<?php require_once($_SERVER['DOCUMENT_ROOT'].'[path from root]/Connections/imaging101.php'); ?>
None of this works. I don't know what is wrong. If the page works off the root, and then is places one level deep ([root]/admin/) shouldn't simply adding the ".." in front of the path do the trick? (../Connections/imaging101.php)
Am I missing something else here?

Thread moved to Dreamweaver Application Development forum, which deals with server-side issues.
The PHP include and require commands use document-relative paths or look for files in your PHP include_path. They do not understand links relative to the site root. It would appear that the previous location of your include file just happened to translate correctly to the location of the include file. Now that you have moved it, PHP can't find it.
The reason $_SERVER['HTTP_HOST'] doesn't work is because most hosts turn off the inclusion of files through a URL. In fact, it's the default setting in PHP since 5.2.
I don't know why $_SERVER['DOCUMENT_ROOT'] doesn't work, but it's not supported on all servers, so that might be the problem.
There are two simple ways to solve this problem:
Use an absolute path, starting with /home/content/ etc.
Use set_include_path() to add the folder where the file resides in your include_path.

CR XI R2- Failed to open the connection

I just installed Crystal Reports XI Release 2 and I installed Service Pack 2 and SP5 on my laptop running Windows Vista Business SP1 with 64-bit operating system.
I also installed Oracle 10g client on my laptop, configured DSN to connect to our Oracle 9i database and it show that Connection Successful when tested (I created User DSN and System DSN and they both connected fine)
However, when I tried to open one of my existing report and refresh the data and CR asked me to specified data source from my ODBC(RDO) then a message appeared as:
Failed to open connection.
Details:IM002:[Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified.
Thank you in advance for your help.
Best regards,
Tuan

Hi Don,
I did go into C:\Windows\SysWOW64 to run the 32bit version (where I see the Oracle 9.2 driver there) and created the Data Source(Test Successful) but when I used Crystal to open the Data Source I see this error message:
Failed to open connection:
Details: 08004:[Oracle][ODBC][Ora]ORA-12154:TNS: TNS could not resolve service name
[Database Vendor Code:12154]
I am not really sure what it means and I need your advise on this .
Best regards,
Tuan
Edited by: Tuanz Huynh on Sep 21, 2009 6:10 PM

Failed to open the connection

We have just moved to CR2008 and have been migrating our first application to support same.
We have a number of reports developed in CR10 which were designed based on stoered procedures with parameters and as a result have a number of questions.
1. Why is it that if we have already set a reports datasource to a populated dataset we still have to pass parameters?
2. Why is it that we have to advise the viewer of connection properties if all it's doing is running a report based on the above dataset?
3. Although the above questions remain, we made the changes and this was all working fine. We subsequently loaded the CR2008 Sp1 and Sp1fix1.1 now we get an error when trying to load the reports:- "Failed to open connection"?
.LogOnInfo(0).ConnectionInfo.ServerName = "our sql server"
.LogOnInfo(0).ConnectionInfo.UserID = "valid username"
.LogOnInfo(0).ConnectionInfo.Password = "valid password"
.LogOnInfo(0).ConnectionInfo.DatabaseName = "database"
Thanks
Geoff

Don
Thanks for the response but we have fixed this issue with help from another post on this forum but to clarify what had happened here:-
We were running VS2005 and CR10 on Windows XP but moved our systems to Vista and VS2008 after which we had a few issues with CR10 and Vista DEP.
We purchased upgrades to CR2008 but then could not run the reports with the existing code. The reason that we thought the problem was fixed and then it came back was that one of our number edited the reports in CR2008 to connect to the correct SQL Server and saved them, hooray they work!
As we were only testing and wanted to be sure of the steps taken to roll out elsewhere and unaware of the impact his changes had had on the problem he undid the checkout at the end of the day rolling back the reports to there VS 2005, CR10 state. Hey presto the next day they did not work.
All we needed to do to update the connection properties of the report was to iterate the tables collection as shown in the thread **** Canu2019t Change ServerName or DatabaseName At Runtime In Crystal Report!!!* from MikeLACalifUSA
For Each myTable In MyReport.Database.Tables
myLogonInfo = myTable.LogOnInfo
myLogonInfo.ConnectionInfo.ServerName = " DATASERVER2"
myLogonInfo.ConnectionInfo.DatabaseName = "CMSDATASQL"
myLogonInfo.ConnectionInfo.UserID = "SQL_USER"
myLogonInfo.ConnectionInfo.Password = "34567WERTD"
myTable.ApplyLogOnInfo(myLogonInfo)
Next myTable
Problem solved.
I'm still unsure why it is neccesary to advise the report object of the stored procedures parameters and connection properties when we are telling it that it's datsource is a fully formed and populated dataset?
I can see that being able to load different tables wthin the report from different datsources may be useful but we should be able to load and display disconnected data surely?
Geoff

Failed to open the connection - database vendor code 17

I'm upgrading a VB.net Windows Forms application from 1.1 to 4.0. In the reporting form, the list of reports you can choose are pulled from a folder where the .rpt files reside. Once the user chooses a report and executes it, vb code populates the current database connection information and displays the report in the report viewer control.
The following things are true:
- Version 1.1 works on my systems and my customers systems
- The code has not been changed, except that it now targets .Net 4.0 instead of 1.1
- The exact same .rpt files are being used
- Version 4.0 connects to the same database my customer is using, and I can run the reports just fine from here.
- Version 4.0 is able to connect to the database just fine from my customers systems (using the same connection information provided to the report)
- My customer installed this: http://downloads.businessobjects.com/akdlm/cr4vs2010/CRforVS_redist_install_32bit_13_0_2.zip
The only problem is that my customer encounters this error when trying to run any report from his systems:
Failed to open the connection.
Details: Database Vendor Code: 17
Failed to open the connection.
Orders.BOL.TaskDetail {393C9017-0ED1-4E1E-8824-E222F4B9D14C}.rpt
Details: Database Vendor Code: 17
I read all of the articles I could find, and they either don't describe this exact situation, or there is insufficient information for troubleshooting this issue. Are there steps that I've missed to make Crystal Reports for VS2010 work on my customer's systems?
Your help is appreciated,
Mark

Hi Mark,
More information required -
- Does this happen with all reports or few?
- What is the connection type used for the report to connect to the database (OLEDB,ODBC etc)
- Are you changing the database at runtime?
few things you could check
- Check if the database is accaessible from the client machine with proper permissions / rights.
- If its an ODBC connection check if the DSN with same name is created on the client machine.
- Check the driver / provided used by the report to connect to the DB, verify that the same is installed on the client machine. (SQL NAtive client, SQL Server etc)
Also take a look at below articles discussing the simillar issue.
[CR for VS2010: Failed to Open Connection [Database Vendor Code: 17 ]|CR for VS2010: Failed to Open Connection [Database Vendor Code: 17 ]]
[1474461 - Unknown Database Connector Error when connecting to a Dataset in a VS .NET application |http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_bi/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333433373334333433363331%7D.do]
Hope this helps,
- Bhushan.

Infoviewer Error - Failed to open the connection.

Hi,
I get the below error when tring to view a report from infoviewer?
Failed to open the connection. Products.rpt Details: [Database Vendor Code: 12154 ]
Also where can i find the log files for CMC and infoviewer?
Thanks in advance

Hi! I'm getting a similar error.
Re: 08004:oracleodbcoraora-12154: TNS: could not resolve the connect ....
Posted: Aug 22, 2011 5:56 PM in response to: John Fleming
Edit Reply
I am receiving a similar error.
Failed to open the connection.
Details: 08004:OracleODBCOraORA-12154: TNS:could not resolve the connect identifier specified Database Vendor Code: 12154
I've seen all sorts of discussion on the intertubes about possible fixes however, none stated are practical or they do not address my error specifically. I've exhausted resources on the net as well as those available to me.
I'm currently running SAP Crystal Reports 2011 on WIN7 64bit and using Oracle in OraClient 10g_home1.
Please let me know what insight you have. I cannot roll back to previous versions of Windows nor less encryption.
Thank you for your time.
Thank you, again, for your time.
Jeff Embree.

Failed to open the connection via BOE XI 3.1 CMC and Infoview

Beginning Migration Project to move Crystal Enterprise 9 reports to Crystal Reports 2008 w/ intention to schedule and view reports via BusinessObjects Enterprise XI 3.1 Central Management Console and InfoView.
I have created reports using Crystal Reports 2008 Designer and the reports run. Saved the reports to Business Objects Enterprise. I am able to view the reports via Crystal Reports viewer via Central Management Console and InfoView.
However, if scheduling the reports to run via CMC or InfoView, receiving the message "Failed to open the connection".
Any suggestions would be greatly appreciated.
Thanks
Edited by: Gale Waters on Oct 21, 2010 5:35 PM

Which is the version of your Sybase server?
Which is the version of your Sybase ODBC driver?
Do you use directly the ODBC drivers or do you use a universe that connects over an ODBC driver?
Regards,
Stratos

CRS 2008 - Failed to open the connection.

I just recently installed the evaluation of CRS 2008 onto my server. I can access every function in CMC and can see all reports that were published in InfoView. However, when I attempt to view a report, I get an error that states "Failed to open the connection. <<Report_Name.rpt>> "
The server is a Windows 2003 R2 machine, with IIS 6.0 installed.
During installation, I had checked both IIS & Java (along with the installation of Tomcat 5.5)
I also installed Crystal Reports 2008, and all reports work perfectly in the developer. The database that the reports pulls data from is a Progress 9.1D database. Could the database be an issue even though I am connecting through an ODBC?

Yes, the DSN is a system DSN and is located on the server that Crystal Reports Server 2008 is installed on. The Progress driver is also loaded. That driver is the MERANT 3.60 32-bit Progress SQL92 v9.1D.
When I run the diagnostics, Web Intelligence Tier fails with the following error:
"Error creating Dataproviders. null - Error viewing Web Intelligence Document. Cannot initialize Report Engine server. (Error: RWI 00226) - Scheduling Web Intelligence Report failed. --Document: " Diagnostic Web Intelligence Document Test" not found."
I'm hoping this can shed some light on what is wrong.

Failed to Open Connection - CrystalViewer in InfoView

Similar Messages

Maybe you are looking for