Failed to sync with user provisioning. Check Planning log for details
hey everyone,
we just did a password update for our hyperion planning application owner account. and now when i try to login to hyperion planning, i get the following error message:
Failed to sync with user provisioning. Check Planning log for details.
I can still login to shared services and workspace with the same application owner account.
i also tested and verified that I can login to Essbase via Excel using this application owner acct. after i changed the password, i have stop and restarted the weblogic web services after I updated the password.
because i kept getting the error, i have reverted back the password to the original one... but i am still getting the same error message.
btw, we are using a solaris server running WebLogic9, Hyperion System 9. any help or tips would be appreciated.. thx.
Hi,
Have you updated the datasources for each of the planning applications, you will need to update the password and probably recycle planning app server.
Cheers
John
http://john-goodwin.blogspot.com/
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When i am trying to open the planning application, i am getting error: Failed to sync with user provisioning, check planning log for details
HyS9planningsyserr.log details:
[INFO] RegistryLogger - REGISTRY LOG INITIALIZED
[INFO] RegistryLogger - REGISTRY LOG INITIALIZED
Creating rebind thread to RMI
com.hyperion.planning.DuplicateUserException: Another user with the name hypadmin already exists.
com.hyperion.planning.DuplicateUserException: Another user with the name hypadmin already exists.
com.hyperion.planning.HspRuntimeException: Failed to sync with user provisioning. Check Planning log for details
at com.hyperion.planning.HspJSImpl.synchronizeUserWithProvisioning(Unknown Source)
at com.hyperion.planning.HspJSImpl.login(Unknown Source)
at com.hyperion.planning.HspJSImpl.login(Unknown Source)
at com.hyperion.planning.HyperionPlanningBean.Login(Unknown Source)
at HspLogOn.Handle(Unknown Source)
at HspLogOn.doGet(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3241)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2010)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1916)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1366)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:181)
java.lang.RuntimeException: Errors occured during syncrhonization: [com.hyperion.planning.DuplicateUserException: Another user with the name hypadmin already exists.]
at com.hyperion.planning.HspJSImpl.synchronizeUserWithProvisioning(Unknown Source)
at com.hyperion.planning.HspJSImpl.login(Unknown Source)
at com.hyperion.planning.HspJSImpl.login(Unknown Source)
at com.hyperion.planning.HyperionPlanningBean.Login(Unknown Source)
at HspLogOn.Handle(Unknown Source)
at HspLogOn.doGet(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3241)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2010)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1916)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1366)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:181)
java.lang.RuntimeException: Errors occured during syncrhonization: [com.hyperion.planning.DuplicateUserException: Another user with the name hypadmin already exists.]
at com.hyperion.planning.HspJSImpl.synchronizeUserWithProvisioning(Unknown Source)
at com.hyperion.planning.HspJSImpl.login(Unknown Source)
at com.hyperion.planning.HspJSImpl.login(Unknown Source)
at com.hyperion.planning.HyperionPlanningBean.Login(Unknown Source)
at HspLogOn.Handle(Unknown Source)
at HspLogOn.doGet(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3241)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2010)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1916)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1366)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:181)
com.hyperion.planning.DuplicateUserException: Another user with the name hypadmin already exists.
com.hyperion.planning.HspRuntimeException: Failed to sync with user provisioning. Check Planning log for details
at com.hyperion.planning.HspJSImpl.synchronizeUserWithProvisioning(Unknown Source)
at com.hyperion.planning.HspJSImpl.login(Unknown Source)
at com.hyperion.planning.HspJSImpl.login(Unknown Source)
at com.hyperion.planning.HyperionPlanningBean.Login(Unknown Source)
at HspLogOn.Handle(Unknown Source)
at HspLogOn.doGet(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3241)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2010)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1916)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1366)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:181)
java.lang.RuntimeException: Errors occured during syncrhonization: [com.hyperion.planning.DuplicateUserException: Another user with the name hypadmin already exists.]
Thanks,
madyHi,
I got solution for this issue through Oracle Support.
I have restored database and migrated artifacts using LCM. any one method is enough to do Planning application migration (from Oracle Support)
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Hi All,
I'm trying to configure Hyperion Planning to user an external user repository (OID) but when i try to login with an OID user i get the following error :
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I'm not hyperion expert so please excuse any school boy mistakes.
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Loaded Version of Essbase RTC: 0xb1200
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Wed Jan 25 09:39:41 GMT-06:00 2012 :: Planning: Error occurred while synchronizing: Errors occured during syncrhonization: [com.hyperion.css.CSSIllegalArgumentE
xception: EPMCSS-251046: Invalid principal.]
2) Bouncing servers
Any help would be great.
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OzHi,
Have you updated the datasources for each of the planning applications, you will need to update the password and probably recycle planning app server.
Cheers
John
http://john-goodwin.blogspot.com/ -
Planning 931 - Failed to sync with user provisioning
I am getting " Failed to sync with user provisioning. Check Planning log for details" error message while trying to login
This issue is not for all users. I can login as admin and refresh my security via planning webHi Amit,
i had similar issue when i migrated planning application from test to Dev.
here is the solution which I followed and resolved the issue:
1.Login as admin account
2.click on Administration tab.
3. select Dimensions from menu.
4. select any of the member.
5. Click on Assign Access.
6. Which takes you new window.
7. Click on "migrate identities", once it is successful.
8. logoff and try to login with any other user.
hope this helps.
www.dornakal.blogspot.com
Edited by: Dornakal on May 6, 2009 10:52 AM -
Failed to sync with user provisioning
Hi,
None of the users other than admin are able to login to planning application in SIT. I have the admin access in SIT, but still not able to log into any planning application. The error i get is "Failed to sync with user provisioning. Check Planning log for details".
What could be the reasons? Which log do i check?
version - 11.1.1.3
Regards,
Ragav.Have you tried running the updateusers utility :- http://download.oracle.com/docs/cd/E12825_01/epm.111/hp_admin/ch03s12.html
this should try and sync HSS with the planning tables, it will also output any failures.
Cheers
John
http://john-goodwin.blogspot.com/ -
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I have a new twist on a common error. We have two Planning applications. We copied one from prod to dev, but during the duration of this, I had to change my password. Now I can sign onto one planning application, but not the one we refreshed, due to the "Failed to sync with user provisioning" error. I can sign onto EAS Console and Shared Services.
Can you please tell me what I have to do to resync this Planning application, and instructions on how to do this? I have access to the admin account and database tables if required. This is version 9.3.3.
Thank you,Hello John,
I am logging in with my user id, which is an administrator, but not the "admin" account. I am unfamiliar with the term application owner, but I expect it is the "admin" account. We use single server sign on, so my network username and password are the Hyperion/Essbase username and password.
I think the problem is, between the time we copied the application from production and copied it to development, I changed my password.
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ThanksHi,
This is in response to post by tclauer..
Is this happening on all planning apps or is the problem specific to one app ?
Can you log in with the admin account ?
Can you access the following URL from the planning server :-
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Does a file exist in (I am assuming you are on Tomcat)
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An Error occured while processing this page. check the log for details
Hi ,
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i am not aware where to look the log files.
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please mail me at [email protected]....
thanks and regards
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If you are running planning as a service could you stop the service, then run planning server from the start menu.
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Hi,
I started getting this error while opening the app
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Service Bus 1.0
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I'm now trying to install the CU2 of workflow manager but I'm getting the following error message in the log file:
[09/01/14 08:02:10] Starting process "C:\Windows\system32\..\sysnative\windowspowershell\v1.0\powershell.exe" -NoLogo -NonInteractive -NoProfile -WindowStyle Hidden -ExecutionPolicy RemoteSigned -File UnifiedWFHotfixUpgrade.PS1 -HotfixType "S"
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[09/01/14 08:02:13] Process exit code is -1.
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At C:\ProgramData\Microsoft\E-Business Servers
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+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : WriteError: (:) [Start-WFHostUpgrade], SqlExcept
ion
+ FullyQualifiedErrorId : WFServiceUpgradeFailed,Microsoft.Workflow.Deploy
ment.Commands.StartWFHostUpgrade
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ev01:48668" -WorkflowHostUri "http://tcorigli-dev01:12291" -AllowOAuthHttp
Register-SPWorkflowService : The remote server returned an error: (404) Not
Found.
At line:1 char:1
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-WorkflowHostUr ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~
+ CategoryInfo : InvalidData: (Microsoft.Share...WorkflowService:
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+ FullyQualifiedErrorId : Microsoft.SharePoint.WorkflowServices.PowerShell
.RegisterSPWorkflowService
PS C:\Users\Administrator>
Thanks & Regards,
TomiHi,
For a better troubleshooting, I suggest you do as follows:
1.Try to install Service Bus 1.1 before update CU2.
http://www.wictorwilen.se/issue-when-installing-workflow-manager-1.0-refresh-using-powershell
2.PowerShell 3.0 must be installed on the computer to be updated.
3.Check whether install Workflow Manager Client 1.0 on your computer.
4.Make sure you have administrative credentials on the computer.
If the issue still exists, you can also open a ticket to Microsoft Support to get more specific suggestions according to the actual scenario in your environment:
https://support.microsoft.com/?wa=wsignin1.0
Thanks,
Dennis Guo
TechNet Community Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Dennis Guo
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I've created cube and 3 dimentions in OWB 10.2, then derived them to make business definition for Discoverer 10.1.
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Can you apply latest service pack .I dont know but guess that can be issue.Once faced ,not quite sure.Also can you just make your command like
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Just a simple one .Is backup failing immediately or after some time .Error is not so helpful as it does not shows any information
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