Sync with user provisioning error

Hi,
I am working on planning 9.3. I am facing following problems :
1)I have created a form and when I use "Assign access" option I don't see any user in the list. When I click on add access option, I am getting following error
" Sync with user provisioning succedded with Errors. See Planning log for details"
2)When I add an user in user console management and give provisioning(Application provisioning) to it , it is not giving me any error. But I am not able to sign in with the new username to the application
Please suggest solution.
Thanks

Hi,
This is in response to post by tclauer..
Is this happening on all planning apps or is the problem specific to one app ?
Can you log in with the admin account ?
Can you access the following URL from the planning server :-
http://<HSS servername>:58080/interop/framework/getCSSConfigFile
Does a file exist in (I am assuming you are on Tomcat)
Hyperion\deployments\Tomcat5\HyperionPlanning\temp
like :- <HSS servernamer>-getCSSConfigFile-<generatednumber>-CSS.xml
There should also be a file in the same directory called :-
SharedServices_Security_Client.log
This log might give further details to the errror
Cheers
John

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