Hyperion Planning - Failed to sync with user provisioning. Check planning

Hi All,
I'm trying to configure Hyperion Planning to user an external user repository (OID) but when i try to login with an OID user i get the following error :
"Failed to sync with user provisioning. Check planning log for details"
I'm not hyperion expert so please excuse any school boy mistakes.
Use Case : login to Hyperion Planning using an OID user
Setup:
1)     User created in OID
2)     Use Provisioned in HSS with planning roles
3)     User can login to HSS
4)     Able to login with Native user with the exact same roles
5)     Version 11.1.2
6) Can only see native user in EAS..
I've googled away and tried various things:
1) Run provisionUsers script :
Loaded Version of Essbase RTC: 0xb1200
[Wed Jan 25 09:39:04 GMT-06:00 2012] Planning successfully notified HBR repository.
Wed Jan 25 09:39:41 GMT-06:00 2012 :: [Wed Jan 25 09:39:41 GMT-06:00 2012] Plann
ing: Synchronizing the following users with user provisioning: [XXX]
Wed Jan 25 09:39:41 GMT-06:00 2012 :: Planning: Error occurred while synchronizing: Errors occured during syncrhonization: [com.hyperion.css.CSSIllegalArgumentE
xception: EPMCSS-251046: Invalid principal.]
2) Bouncing servers
Any help would be great.
Thanks,
Oz

Hi,
Have you updated the datasources for each of the planning applications, you will need to update the password and probably recycle planning app server.
Cheers
John
http://john-goodwin.blogspot.com/

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Migrating EPMA Planning application: Failed to sync with user provisioning

Hi All,
We are migrating applications from Production to Dev. We have one EPMA Planning and one Essbase application in both environments.
We have migrated artifacts into File system in PROD(Shared services, EPMA, Planning, Essbase and Reporting). We have copied and pasted in import_export folder in DEV.
Then we are trying to migrate artifacts into applications from File system in DEV. First we did EPMA artifacts successfully in migration status report then we have deployed application into planning without any errors.(msg showing as in sync deployment). After that we did shared services, it is failed
migration status report error msg:
+28:6571:Application <xxxxx> does not exist in target. 28:6571:Application <xxxx> does not exist in target. 28:6571:Application <xxxx> does not exist in target. 28:6571:Application <xxxxx> does not exist in target. 28:6571:Application <xxxx> does not exist in target. ...+
When i am trying to open the planning application, i am getting error: Failed to sync with user provisioning, check planning log for details
HyS9planningsyserr.log details:
[INFO] RegistryLogger - REGISTRY LOG INITIALIZED
[INFO] RegistryLogger - REGISTRY LOG INITIALIZED
Creating rebind thread to RMI
com.hyperion.planning.DuplicateUserException: Another user with the name hypadmin already exists.
com.hyperion.planning.DuplicateUserException: Another user with the name hypadmin already exists.
com.hyperion.planning.HspRuntimeException: Failed to sync with user provisioning. Check Planning log for details
     at com.hyperion.planning.HspJSImpl.synchronizeUserWithProvisioning(Unknown Source)
     at com.hyperion.planning.HspJSImpl.login(Unknown Source)
     at com.hyperion.planning.HspJSImpl.login(Unknown Source)
     at com.hyperion.planning.HyperionPlanningBean.Login(Unknown Source)
     at HspLogOn.Handle(Unknown Source)
     at HspLogOn.doGet(Unknown Source)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
     at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
     at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
     at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
     at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3241)
     at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
     at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
     at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2010)
     at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1916)
     at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1366)
     at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
     at weblogic.work.ExecuteThread.run(ExecuteThread.java:181)
java.lang.RuntimeException: Errors occured during syncrhonization: [com.hyperion.planning.DuplicateUserException: Another user with the name hypadmin already exists.]
     at com.hyperion.planning.HspJSImpl.synchronizeUserWithProvisioning(Unknown Source)
     at com.hyperion.planning.HspJSImpl.login(Unknown Source)
     at com.hyperion.planning.HspJSImpl.login(Unknown Source)
     at com.hyperion.planning.HyperionPlanningBean.Login(Unknown Source)
     at HspLogOn.Handle(Unknown Source)
     at HspLogOn.doGet(Unknown Source)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
     at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
     at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
     at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
     at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3241)
     at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
     at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
     at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2010)
     at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1916)
     at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1366)
     at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
     at weblogic.work.ExecuteThread.run(ExecuteThread.java:181)
java.lang.RuntimeException: Errors occured during syncrhonization: [com.hyperion.planning.DuplicateUserException: Another user with the name hypadmin already exists.]
     at com.hyperion.planning.HspJSImpl.synchronizeUserWithProvisioning(Unknown Source)
     at com.hyperion.planning.HspJSImpl.login(Unknown Source)
     at com.hyperion.planning.HspJSImpl.login(Unknown Source)
     at com.hyperion.planning.HyperionPlanningBean.Login(Unknown Source)
     at HspLogOn.Handle(Unknown Source)
     at HspLogOn.doGet(Unknown Source)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
     at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
     at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
     at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
     at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3241)
     at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
     at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
     at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2010)
     at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1916)
     at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1366)
     at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
     at weblogic.work.ExecuteThread.run(ExecuteThread.java:181)
com.hyperion.planning.DuplicateUserException: Another user with the name hypadmin already exists.
com.hyperion.planning.HspRuntimeException: Failed to sync with user provisioning. Check Planning log for details
     at com.hyperion.planning.HspJSImpl.synchronizeUserWithProvisioning(Unknown Source)
     at com.hyperion.planning.HspJSImpl.login(Unknown Source)
     at com.hyperion.planning.HspJSImpl.login(Unknown Source)
     at com.hyperion.planning.HyperionPlanningBean.Login(Unknown Source)
     at HspLogOn.Handle(Unknown Source)
     at HspLogOn.doGet(Unknown Source)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
     at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
     at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
     at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
     at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3241)
     at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
     at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
     at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2010)
     at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1916)
     at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1366)
     at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
     at weblogic.work.ExecuteThread.run(ExecuteThread.java:181)
java.lang.RuntimeException: Errors occured during syncrhonization: [com.hyperion.planning.DuplicateUserException: Another user with the name hypadmin already exists.]
Thanks,
mady

Hi,
I got solution for this issue through Oracle Support.
I have restored database and migrated artifacts using LCM. any one method is enough to do Planning application migration (from Oracle Support)
Thanks,
mady

Failed to sync with user provisioning. Check Planning log for details

hey everyone,
we just did a password update for our hyperion planning application owner account. and now when i try to login to hyperion planning, i get the following error message:
Failed to sync with user provisioning. Check Planning log for details.
I can still login to shared services and workspace with the same application owner account.
i also tested and verified that I can login to Essbase via Excel using this application owner acct. after i changed the password, i have stop and restarted the weblogic web services after I updated the password.
because i kept getting the error, i have reverted back the password to the original one... but i am still getting the same error message.
btw, we are using a solaris server running WebLogic9, Hyperion System 9. any help or tips would be appreciated.. thx.

Hi,
Have you updated the datasources for each of the planning applications, you will need to update the password and probably recycle planning app server.
Cheers
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http://john-goodwin.blogspot.com/

Planning 931 - Failed to sync with user provisioning

I am getting " Failed to sync with user provisioning. Check Planning log for details" error message while trying to login
This issue is not for all users. I can login as admin and refresh my security via planning web

Hi Amit,
i had similar issue when i migrated planning application from test to Dev.
here is the solution which I followed and resolved the issue:
1.Login as admin account
2.click on Administration tab.
3. select Dimensions from menu.
4. select any of the member.
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6. Which takes you new window.
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8. logoff and try to login with any other user.
hope this helps.
www.dornakal.blogspot.com
Edited by: Dornakal on May 6, 2009 10:52 AM

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Hello,
I have a new twist on a common error. We have two Planning applications. We copied one from prod to dev, but during the duration of this, I had to change my password. Now I can sign onto one planning application, but not the one we refreshed, due to the "Failed to sync with user provisioning" error. I can sign onto EAS Console and Shared Services.
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Hello John,
I am logging in with my user id, which is an administrator, but not the "admin" account. I am unfamiliar with the term application owner, but I expect it is the "admin" account. We use single server sign on, so my network username and password are the Hyperion/Essbase username and password.
I think the problem is, between the time we copied the application from production and copied it to development, I changed my password.
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Failed to sync with user provisioning

Hi,
None of the users other than admin are able to login to planning application in SIT. I have the admin access in SIT, but still not able to log into any planning application. The error i get is "Failed to sync with user provisioning. Check Planning log for details".
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Regards,
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Have you tried running the updateusers utility :- http://download.oracle.com/docs/cd/E12825_01/epm.111/hp_admin/ch03s12.html
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Cheers
John
http://john-goodwin.blogspot.com/

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Hi,
This is in response to post by tclauer..
Is this happening on all planning apps or is the problem specific to one app ?
Can you log in with the admin account ?
Can you access the following URL from the planning server :-
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Does a file exist in (I am assuming you are on Tomcat)
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Hyperion Planning - Failed to sync with user provisioning. Check planning

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