False advertisement

Today, I went to a Verizon store (Edinboro, PA Washington Towne Plaza) to add a line to my existing account. I was told that I would get a FREE Samsung Galaxy Tab2  tablet if I purchased a new Samsung smartphone (with a 2 yr contract). After we talked about it for awhile, I decided to buy the phone and get the FREE tablet. The Manager said several times that it was FREE. Well, after we started doing the paperwork, the manager handed me information to submit for a $100 mail-in rebate. I said, what is this for?? He seemed liked he knew it was wrong but told me I would have to pay for the tablet and submit the mail-in rebate. I was furious! The flyers thru-out the store DO NOT mention the rebate just the 2 yr contract. Furthermore, the flyer I received at my home also DOES NOT mention the rebate. I told the manager that this is wrong (he looked both ways and agreed with me). This is false advertisement! I bought the phone but did not get the tablet because IT WAS NOT FREE. I usually don't complain much but after I left, this really upset me. I am to the point now of canceling my Verizon account and it would be a shame because I have been with them for years....Bad business Verizon!! Of course I am not done submitting my complaint---can't let this one go.

I have said this over and over, rebates are not worth having. You see technically if the tablet is $100 and verizon gives a rebate for $100 then indeed its free. However the rebate is in the form of a visa gift card, not cash. And you wait for weeks and weeks and many times the rebate center gives you an excuse of non receipt, did not follow the rebate guidelines, or it was not received on time or some other dumb reason. So you end up with nothing.
My friend over at Sprint went in and bought a Samsung Tablet for $49.99 plus tax and it was done in such a way that it was contingent on a two year contract and a $15 a month 2Gb of data. But the fine print stated if you drop the data plan before two years there was no penalty. However the paperwork stated something about the full cost must be paid on the tablet.
You can read the particulars on the sprint website.
If you were scammed then I agree, just find service elsewhere since no one should do business with a dishonest company.
Bait and switch, or changing of a printed offer can be complained to your states Attorney Generals Office or Department of Consumer Affairs.
Good Luck

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    There are several types of false and misleading advertising tactics used by companies to lure in unsuspecting consumers. Some of these tactics include:
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    Deceptive form contracts have ambiguous promises or fine print in their contracts that are usually overlooked or misunderstood.
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    Failure to disclose is a term used for when a business does not inform consumers when an item or service is currently unavailable, or when an offer has expired.
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    James112233 wrote:
    So I went to the nerby verizon store as a continuing customer and bought a new phone on October 29th. They told me I wouldn't be allowed to keep my old number because when I added it to my relatives family plan it was automatically put on a contract (without my knowing). So I had to get a new number. I signed up with the following plan (as shown on the chart they handed me):
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    First let's clear this up
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    I see many users here are suffering the same problem,
    Beware of buying Xperia Water resistant products as it may not guarantee waterproof and they don't even give warranty if your phone got water.
    Regards,
    Narayanan
    Solved!
    Go to Solution.

    I have had the same problem I have wrote to customer services and I keeping the same reply, that the phone has to be less than 1.5 meters, less than half an hour....... blah blah blah.
    My phone failed in water and I had met all the conditions but they keep fobbing me off I have asked why they advertise the phone as waterproof when obviously its not.  The last reply I got was well it might not be waterproof.
    Absolute rubbish the phone and the customer service.  and dont get me started on the smartwatch that failed in water as well it never worked I threw it in the bin.
    Aviod sony products absolute junk I say.

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