Fan module failures in chassis

I have two chassis almost fully populated with B200M2 blades with the cahssis cabled up to 2 6120xp fabric interconnects. I'm continually getting Fan Modules in both chassis's saying that they are degraded because a fan is inoperable. This happens about 20 times a day. They clear themselves almost immediately, but I'm wondering why this is occurring. If it was normal operation for the fans to stop working than these shouldn't be faults. Has anybody else experienced this?

Will be hard to diagnose without tech-support files, but the defect they are probably referring to is this one.
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtl43716
There are some workarounds for this in the defect description.
There are also still working to fix this defect in 1.4.

Similar Messages

Cisco wastefulness : 3845 fan module

We had a fan fail on our 3845 edge router. No big deal; the other two fans kept the temperature easily within spec, and the module is a two minute hot swap. I opened a ticket, they sent me a replacement. Simple. (In fact, the router install docs note that the fans are essentially a "consumable" part, and will fail within a few years, depending on how hot and dusty your environment is.)
The fan module is actually the whole face plate of the router, blue plastic with a steel backing, status LEDs, and the three fans.
That is all fine. But, Cisco won't take the failed part back for refurbishment, which in this case would be simply to replace the fans!
The replacement part came with the standard Cisco return packaging: a sticker with an RMA #, a "manual" paper UPS label, and instructions to use their on-line tool ( www.cisco.com/go/logistics ). But, when I entered the RMA number, I got a pop-up saying it was invalid, and I should call Cisco Asset Recovery, whose 800 number is also on the sticker.
They told me that this part is not returnable; that the RMA is only to ID the shipment so they can confirm I got it. They told me to just throw it out. They would not provide a printable return shipping label.
I'd feel bad throwing out even the substantial cardboard and foam packaging of this part, let alone the assembled unit!
Hasn't Cisco heard that there is a general industry movement to cut down on electronic waste? With the removal of six screws, I could swap the failed fan out of this assembly and replace only the fan. I'm glad Cisco didn't ask me to do that level of repair, but I certainly think they should -- I'd assumed that the replacement unit I'd received was a return "refurbished" with new fans.
It seems a complete waste to just chuck out this whole thing.
Heck, even the tiny power supply bricks for the Aeronet APs have a little "no trash" sticker on them, with a link to http://cisco-returns.com . Why do they just dispose of router faceplace assemblies when the only issue is a fan that was expected to fail in the first place?
Anyone have a justification for this waste, or is it just Cisco being too big to care?
Attached photo shows the 3845 front piece, which is the fan assembly, and the package the replacement came in, which could be used to return this part, and then be reused. For comparason, the little black thing in front is an Aeronet 1131 power module, which has a Cisco Recycles sticker.

Stephen Bohrer wrote:It seems a complete waste to just chuck out this whole thing.
Cost effectiveness.
Basically, the fan unit is worth maybe, I dunno, $50 to manufacture? It'd cost Cisco probably $25 to pay the shipping back for the failed part, and then half an hour of someone's time to refurbish/clean/test the replacement unit - and, since they'd probably replace all three fans at the same time, you're effectively only sending them the mounting plate.
It's simply not cost effective.
HP have a similar process when it comes to failed memory modules - if they ship you a replacement memory module for, say, a laptop which has an issue, they don't bother having the dead one shipped back - it's simply not worth the shipping and handling costs to recover a part worth maybe $75.
It's harsh, and environmentally unsound, but Cisco is like most big companies - they're in it to make money, and wasting money like that simply isn't how John Chambers justifies his existence to the board!
Cheers.

Router 7606 does not show the inventory for the Fan module

I have a issue with a router 7606, specifically with fan module, the LC go down because it does have sufficiently cooling , I changed the Fan module, the IOS, The power supply, and I still have the same issue, Besides the Router does not show the inventory or PID for module fan,
logg" system minor alarm on operating fan count"
Someone knows what could be happening,

Check this:
Can you try this;
7606-01#show environment status fan-tray 1
fan-tray 1:
fan-tray 1 type: FAN-MOD-6SHS
fan-tray 1 mode: Auto
fan-tray 1 fan-fail: OK
7606-01#show power
Fan Type Watts A @42V State
1 FAN-MOD-6SHS 180.18 4.29 OK............................ FAn try
If above doesnt work then try the below link:
https://supportforums.cisco.com/discussion/10824271/7606-s-and-fan-module-6shs-version-1
HTH
inayath
*Plz dont forget to rate if this info is helpfull.

Why do multiple PXI modules in a chassis cause my PC to continually reset?

I have a PXI-1000 connected to my desktop PC via a MXI-3 interface. When I plug more than a couple of PXI modules into the chassis and switch on, my PC continually resets itself. Any idea what is wrong?

Dear Darren,
This sounds like there is a problem with your chassis supplying the power required for all of your PXI modules. This could indicate either a problem with the power supply on the chassis itself, a problem with the PXI backplane being shorted, or a problem with one or more of your modules. If possible, I recommend testing this system with a different PXI chassis.
If a second chassis works, then we know the problem is with the first chassis. In this case, I recommend checking for bent pins on the backplane. You can also send it in for repair.
If the second chassis does not work, then we know the problem probably is not with the chassis. I recommend testing each card. One of your modules could be shorting the backplane. I recommend testing the s
ystem with each module one at a time. Place each module in each slot in the chassis to see if any combination of modules and slots makes a difference. Once you verify that each module works, you can then test to see if a certain combination of modules causes the problem. The goal here is to determine which module or modules is causing the problem. We need to find out which module is either shorting out the backplane or is drawing too much power.
This could also be a problem with the MXI-3 connection or the PC. I recommend testing this system with a different PC. You may also consider upgrading your PC's BIOS.
If you want to send in your chassis or PXI modules for repair, you will need to call in. In this case, go to http://www.ni.com/support and generate a phone support request.
Regards,
David Shatila
Applications Engineer
National Instruments

UCS B-Series Fan Module 3 Performance and Temperature N/A

Hi,
I have one UCS-B chasis. In the Fan status, I have one fan module with a weird status:
Operability - Operable
Performance - N/A
Power - On
Temperatura - N/A
I attach printscreen. Any idea what's going on?
Thanks in advance,
Ruben

Hi Padma,
latest version, 2.1.1a.
LED status was green.
We did a HA testing and we took this fan out and then in again. Since then we have this output.
Regards,
Ruben

Fan module on 6509

We have a 6509/sup1a+pfc. The fan module show red led. Does it mean the fan module has to be replaced?
thanks!

Hello,
"SHOW SYSTEM" in CatOs, or "SHOW ENVIRONMENT STATUS" or "SHOW ENVIRONMENT ALARM" in IOS to see status of fan tray.
HTH

Communicating with modules in PXI-1042 via MXI-3 interface, all I get is PXI0::MEMACC appearing in MAX. I have OEM modules in the chassis, should these be displayed?

I have a PXI-1042 with PXI-MXI-3 interface kit. In the chassis I have inserted an OEM PXI module. When I run MAX, all I see is PXI System->PXI Bus 0->PXI0::MEMACC. Is this correct? How do I see the other modules?

Darren,
The only PXI modules that show up under the PXI System option in MAX are those cards that are registered with NI-PAL or NI-VISA. For 3rd party cards, it depends on how their particular driver functions. If the vendor creates their drivers based on NI-VISA, then the device will show up in MAX.
If the vendor created a Windows-specific driver, then there is no way that NI-VISA can find any information on the device, nor can it communicate with it. An example of this is a CompactPCI SCSI or Ethernet card, which is supported by a driver that is native to Windows. NI-VISA does not detect such devices.
It is important that you contact the manufacturer of your 3rd party modules and find out if they are NI-VISA complient devices.
Regards,
Andrew Mier
au
Applications Engineer
National Instruments

CRIO 9025- FPGA - Not able to access c-series modules integrated with chassis

Hi,
I am using NI cRIO 9025 module. I have conncected the chassis with few cSERIES channels for voltage and current sensing.
When I tried to configure, I am getting the following error
Access denied: This target is running a version of LabVIEW Real-Time that is different than the Real-Time Module software on the host computer. You can verify the version and reinstall the Real-Time software using Measurement & Automation Explorer.
I tried to use Add/Remove option from MAX. But I am not able to update the real time software on cRIO
I am using Labview 12.0 on host computer and on target cRIO9025 - 11.0.1 version real time is installed.
Please kindly help to update the software on target module.
Thanks
Ravi Kishore

NMAYO,
In your project view can you right click on the chassis in the cRIO and make sure that it is set for Scan Mode and not FPGA mode? Also, In the measurement and automation explorer you can check the cRIO and verify that it has Scan Engine Support installed on it. The tutorial below shows how to reformat a cRIO and install software on it, the later steps on software will allow you to check your cRIO.
Reformatting a CompactRIO Real-Time Embedded Controller
Ben Sisney
FlexRIO V&V Engineer
National Instruments

Compability issue 9222 module in 9144 chassis

I am running a cRIO-9025 system with additional 9144 chassis. After putting a 9222 module in the 9144 chassis I found that it wouldn't work. I checked the NI websites and found a table were it is listed that this combination is in fact not supported. Will this be changed in the future? Is it possible to use it in the 9114 chassis of the cRIO? When I tried it, it said that it only works in FPGA-mode while I was using this SCAN-mode. As far as I understood this SCAN-mode is necessary for the 9144. So, I wondered if it is possible to use the SCAN-mode only for the 9144 and the FPGA-mode for the 9114 and if so, how to do it?
I am very new to all this, so a newbie-friendly explanation or a link to a good document about this topic would be highly appreciated. Thank you very much!
Solved!
Go to Solution.

-Yes you can use scan mode for the 9144 and FPGA mode for the 9114. This is the way you will have to set the project as teh 9222 isn't supported in scan mode.
You don't have to do anything special to make that work, just configure both chassis.
We try to get all module in scan mode but, because of performance issue, don't support all c-series modules. We consistently re-evaluate what modules we support - I will make sure your feedback on the 9222 gets to the development team.
Jesse Dennis
Design Engineer
Erdos Miller

M8000 IO Module failure

Today morning one of the domain in M8000 has gone down and I found that IO Unit(IOU#1) assigned to that domain has gone to faulted state. I have observed that the IO module went to faulted state due to a power sub system failure in it. So I just simply reinserted the IO module after powering down particular domain and run diagnostics on that. IO Module came up without any fault and started working. So I powered on the domain and handed over the server. Now the server is running without any issues. But the issue here is I need to provide the root cause analysis for same. It is having firmware level XCP 1101 which is old but I could not find any bugs related to power in the bug list of this firmware. So what could be the reason. Logs during failure is given below. Need your help..
From error logs
Date: Feb 13 08:14:41 IST 2013 Code: 80006000-33010000-010493af00000000
Status: Alarm Occurred: Feb 13 08:14:38.195 IST 2013
FRU: /IOU#1
Msg: Power subsystem failure(detector=0)
Diagnostic Code:
01000000 00000000 00000000
00000000 00000000 00000000 00000000
00000000 00000000 00000000 00000000
UUID: dd45e60d-9280-4df5-b777-2ca3db33db25 MSG-ID: SCF-8004-G4
Date: Feb 13 09:22:02 IST 2013 Code: 60004500-ffff0000-0300000800030000
Status: Warning Occurred: Feb 13 09:22:01.249 IST 2013
FRU: /UNSPECIFIED
Msg: Externally initiated reset occurred
Diagnostic Code:
ffffffff ffff0000 00000000
58495200 00000000 00000000 00000000
00000000 00000000 00000000 00000000
UUID: d41f807a-0f1f-4067-b0fe-20e7e556e3d5 MSG-ID: SCF-8008-3U
Date: Feb 13 09:44:07 IST 2013 Code: 60004500-ffff0000-0300000800030000
Status: Warning Occurred: Feb 13 09:44:06.867 IST 2013
FRU: /UNSPECIFIED
Msg: Externally initiated reset occurred
Diagnostic Code:
ffffffff ffff0000 00000000
58495200 00000000 00000000 00000000
00000000 00000000 00000000 00000000
UUID: 869f198c-e2ff-4a92-9fa9-ffc563f9be60 MSG-ID: SCF-8008-3U
From monitor logs
Feb 13 08:14:46 M8K00-XSCF0 Alarm: /IOU#1:SCF:Power subsystem failure(detector=0)
Feb 13 08:14:49 M8K00-XSCF0 monitor_msg: SCF:DomainID 2 state change (initialize phase started, detail#10)
Feb 13 08:16:21 M8K00-XSCF0 monitor_msg: SCF:DomainID 2: Reset released
As per M-series ASR doc the MSG-ID: SCF-8004-G4 comes when a component in a FRU has signaled it has failed.

midhu wrote:
Hi Bigdel
I have typed "Any idea guys" just to make the thread active. I am sorry if you felt bad because of that.I am aware of the bumping. It approximates to 'hurry up' (only approximate).
And you are pressing because your service management procedures may have an SLA on your RCA.
However I had half thought of an answer ..... and may have provided it .... but it sets bad precedent to respond to a bump.
Better way of bumping would have been adding additional relevant information; and to show you had spent effort serching around to find it.
and I assume it isn't under Oracle Support ... and having virtually any M series not under Oracle support would almost invariably be extremely bad practice.

Vivado simulation - block memory module failure

Hi,
I'm simulating a project with my own IPs. one of the IPs has a block memory generator (8.2).
The simulation stops after 35 ns and tck message:
Block Memory Generator module TOP030815.design_1_i.golgol_0.U0.blk_mem_gen_GOLAY_inst.inst.native_mem_module.blk_mem_gen_v8_2_inst is using a behavioral model for simulation which will not precisely model memory collision behavior.
Failure: ERROR:add_1 must be in range [-1,DEPTH-1]
Time: 35 ns Iteration: 2
$finish called at time : 35 ns : File "../../../project_1.srcs/sources_1/ipshared/ornim.medical/golgol_v1_0/a6138b30/hdl/golgol_v1_0.vhd" Line 93
xsim: Time (s): cpu = 00:00:05 ; elapsed = 00:00:34 . Memory (MB): peak = 980.820 ; gain = 37.723
INFO: [USF-XSim-96] XSim completed. Design snapshot 'TOP030815_behav' loaded.
what is the problem?
Thanks,
Danna

Did you use the AXI4 interface for the block memory generator IP?
This kind of failure is typically seen when master and slave AXI are not initialized. e.g. when the slave TVALID and TDATA are in an 'U' or 'X' state.
You need to firstly examine the testbench (or the AXI bus drivers) and ensure they're all initialized.
For instance,
-- Data slave channel signals
signal s_axis_data_tvalid : std_logic := '0'; -- payload is valid
signal s_axis_data_tready : std_logic := '1'; -- slave is ready
signal s_axis_data_tdata : std_logic_vector(15 downto 0) := (others => '0'); -- data payload
-- Data master channel signals
signal m_axis_data_tvalid : std_logic := '0'; -- payload is valid
signal m_axis_data_tdata : std_logic_vector(23 downto 0) := (others => '0'); -- data payload

Two etherswitch service module in same chassis

I need to connect two NME-X-23ES-!G in the same chassis (Cisco 3845) and i have the following troubleshooting:
1.- The numbers of the ports of both cards are identical. They are 1/0/2 to 1/0/24 for both modules. It would not have to change the first number depending on in which slot is inserted the card?
2.- How I can configure the router for being able to arrive at both modules with the same VLAN. If I configure Etherchannel I cannot configure a IP address for the interface g1/0 or g2/0. If I do not have IP address I cannot make a session to switch module.
3.- If I use the connect command I cannot use slot number 1 of routers because it leaves a message which not this supported. What I can do for being able to use it?

Hello,
I think you need to configure stacking for both modules, here is what CCO says:
Configuring Stacking
Stacking is the connection of two switch modules resident in the same chassis so that they behave as a single switch. When a chassis is populated with two switch modules, the user must configure both of them to operate in stacked mode. This is done by selecting one port from each switch module and configuring it to be a stacking partner. The user must then connect with a cable the stacking partners from each switch module to physically stack the switch modules. Any one port in a switch module can be designated as the stacking partner for that switch module.
Beginning in privileged EXEC mode, follow these steps to configure a pair of ports on two different switch modules as stacking partners.
SUMMARY STEPS
1. interface fastethernet interface-id
2. no shutdown
3. switchport stacking-partner interface FastEthernet partner-interface-id
4. exit
5. interface fastethernet partner-interface-id
6. no shutdown
7. end
HTH,
GP

Photoshop CC 2014 crashes when After Effects is open (ntdll.dll module failure)

Recently, I upgraded from CC to CC 2014. Once I was satisfied with 2014, I uninstalled CC. Since then, I've been having a major issue where if I try and use Photoshop CC 2014 and After Effects CC 2014 simultaneously, either Photoshop or both will crash.
The event viewer gives me this:
Faulting application name: Photoshop.exe, version: 15.2.2.310, time stamp: 0x5480338c
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000024
Fault offset: 0x00000000000cd7e8
Faulting process id: 0xe58
Faulting application start time: 0x01d02c8024742b4a
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 6a2ab0d5-9873-11e4-91b7-14dae9d81d5a
Photoshop generally doesn't give me an error message, but when After Effects crashes, it's almost never the same error message twice, though frequently mentions Dynamic Link in the message.
I've uninstalled and reinstalled Creative Cloud multiple times, including using the Cleaner tool. I'd really like to avoid having to wipe my hard drive and reinstall my OS, like support immediately told me to do.
Running Win7 64-bit Ultimate, 32GB RAM, Intel i5-2500k, NVIDIA GeForce 560 Ti. Any help would be greatly appreciated.

I do not have After effects. Your CC 2014 seems to be up to date. Are all Windows Updates installed and did you install the Dec 23 2014 Nvidia driver?
GeForce Game Ready Driver
Version
347.09 - WHQL
Release Date
Tue Dec 23, 2014
Operating System
Windows 7 64-bit
Windows 8.1 64-bit
Windows 8 64-bit
Windows Vista 64-bit
Language
English (US)
File Size
293.36 MB

Apple do not want to cover a guarantee on the audio module failure I-Phone 4S

I subscribed to the AT&T phone service and got the I-phone 4S still under guarantee until May 10, 2013.
The problem started around December 09th, 2012 with:
- the ringer started to generate a loud popping sound at every ring when there are incoming calls,
- Later I discovered that the audio did not work for you-tube clips and Quicktime videoclips
- The screen blacked out during phone conversations (it did not happen before) so I cannot type a note or check email during the calls.
- During the phone conversation I cannot change the screen applications; as it is locked and blacked out.
I then brought the I-phone to the AT&T, who explained to me that the I-Phone technical problems must be handled by Apple, so I went to the Apple store in the South Center mall in Washington the same day, December 28th, 2012. The technician there told me to make an appointment.
On December 30th I went to the Apple store in Bellevue Square Washington, the first technician there told me that my I-Phone got “water damage”. The second technician told me that it was not caused by water damage but there are too many issues going on at the same time, and possibly by resetting the I-Phone everything should be in order; to that all pictures and some of my data was lost during the reset process; but the problems remain and worsen: My I-Phone intermittently shut itself down.
today Wednesday January 23, 2013 I return to the Apple store in Bellevue Square and meet with the technician Ian Cochran-Keith who diagnoses the issues; he mentions that my I-Phone connectors got “corroded” due to “water damage” and proposes to me two solutions:
- The audio module needs repair and the cost is 59$ but the issue could come back or
- Pay 199$ and get a new I-Phone.
(See attached note #3 from the technician)
I would like to present my formal request to Apple to honor the quarantee on my I-Phone and fix the issue of missing audio on videoclips also the screen black-out during phone conversation, beyond that the phone is working ok, I can still receive calls, make calls and other applications with Safari internet surfing .
I never have a problem with my I-Phone regarding any “water damage”.
What “Water Damage” the technician is reffering to? Falling in water? Rain?
My phone was never exposed to rain or falling in any water or subject to any water contact since I got it, so what “water damage” the technician is referring to?
If there is water damage I am certain that it wouldn’t work at all, I would get nothing.
I do not agree to pay for the audio module change or to pay for a new I-Phone as it is still under guarantee.
I expect Apple to reply to me with a favorable answer and fix my I-Phone per the guarantee
Sincerely
Note: This letter is copied to the www.bbbsilicon.org also to the consumer protection websites #43187808

I expect Apple to reply to me with a favorable answer and fix my I-Phone per the guarantee
They're not going to do it here. These boards are populated only with users, nobidy from Apple.

Fan problem (failure

Ok so my fan in my macbook has failed... My laptop shuts down after a while if i dont use a cooling pad and AHT gives me the error code : 4M0T/1/40000002:Center_Lower-Front
My laptop is out of warranty so i would like to fix this myself if possible(no problem opening the laptop, but i dont do soldering). But i think this error probably means i need a new logic board.. anyone know what that kind of repair will cost me through apple??

I would suggest you call them. They would need to check it to be sure what the problem really is. It could be as simple as your fan croaked. You could also check a MacBook repair company such as this.
http://www.macservice.com/?gclid=CPjW_6He4JECFSOsGgodxUl0ew
They could give you a quote. Do a search for MacBook repairs and you will find other choices. Most of them will give you a quote before attempting any repairs.

Fan module failures in chassis

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