Fax not working when send and receive throguh PSTN

Fax failed when it is sent and received through PSTN. User are able to receive fax when sent and received using VoIP(onnet) but not through PSTN(offnet).

Hi bertley32,
Thanks for letting me know.
Try sending a fax to the HP Fax Back number: 1-888-473-2963, to see if you have the same results.
If you connect a phone to the printer, can you call out?
Update the printer's firmware. HP LaserJet Pro 200 color MFP M276nw Drivers.
Please check your private messages for additional steps to try.
In the forum beside your handle name just click on the envelope to view it.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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