Faxing from internal modem

I've been using the internal modem on my G4 for years, works great. I've had it connected to a 2nd line which I split with an "A" - "B" switch between my G4 and Sharp fax machine. I now want to eliminate the 2nd line and fax through my main line, but when it's connected, nothing works. Do I need another devise to recognize a fax signal and voice signal? Would appreciate your help - GoodOleBD

I think the usual way to do this is to sign up for "distinctive ring" with your phone company for a second phone number on the same line. Some modems can recognize the distinctive ring of a call going to the fax number and answer the incoming fax call. A voice call coming in on your regular phone number won't have the distinctive ring and the modem won't answer it. I'm not sure if your phone will still ring when a fax call comes in. Your phone may be able to tell the difference and stay silent. Your phone company may be able to answer that question. The challenge will be finding a modem that works with Mac OS-X and recognizes distinctive ring and answers incoming fax calls. I don't know if your built in modem is capable of recognizing distinctive ring. I really doubt it. There are very few modems available for the Mac. They're all external USB modems. Most of them don't answer incoming fax calls. I did extensive testing of every Mac modem I could find a few years ago. I eventually had to buy Apple's external USB modem and upgrade to Tiger so it would work. It was the only Mac modem I could find that would answer an incoming fax call. I had to download "Pagesender" software because Tiger wasn't capable of answering an incoming fax call. I didn't have to purchase Pagesender just to receive incoming calls though. Tiger is capable of sending outgoing faxes. Panther works perfectly for sending and receiving faxes. I didn't need Pagesender or any third party fax application with Panther. For faxing with Jaguar and older I used FAXstf X. I recently got rid of all my land lines. I had separate lines for voice and fax. I switched to a cell phone for voice and a free eFax account for receiving faxes. I don't send out faxes anymore. Getting rid of the phone lines saved me a lot of money.

Similar Messages

  • Error faxing from internal modem

    I'm getting this message in the Job Info box for the internal modem: cgpdftoraster: cupsRasterInterpretPPD had an error: Unknown operator “level2”!
    I've gotten the same message twice, from a doc made in InDesign and TextEdit. I'm using Vonage. This is the first time I've tried to fax from my new Mini.
    Thanks in advance for any help.

    "level2" points me to a problem with the document type. Try printing the document in an other postscript level or save & open it in Preview and save it as a JPG or PNG and fax it.

  • HOW TO SEND FAX THROUGH INTERNAL MODEM

    Hi,
    I am trying to use my computer to send a recieve faxs. I am connected to the internet via infar red port. And I am under the impression I can use my internal modem to send and receive faxes.
    I have hooked the phone socket to internal modem input on my Lap top and have tried many times to send and receive but it says my modem is not set up.
    Looking in prefs it is not set up, but it wants a telephone number for dial up.
    I have broadband so have no idea about a telephone number for dial up.
    Is there a way to set the modem up to receive and send faxes and still be connected to broadband internet?
    Hope you can help,
    Jamie

    If you want to use the modem to send and receive faxes, then you don't want to have the Network trying to control it, you should disable the modem port in the Network prefs and use only the Ethernet port. You can use the Network prefs to troubleshoot to ensure that the modem is in working condition, but you can't have the network dial-up taking control of the modem at the same time as you want to be waiting for a fax or sending a fax. This can cause the modem to get hung, and you will get the waiting behavior that you described.
    You should just be able to receive faxes by checking the "Receive faxes on this computer" button in the Print & Fax Prefs. If you had an external modem you could see some activity lights come on as soon as you check the box as it goes into standby to answer a call mode, with an internal the only way to know it's working is to send yourself a fax.
    To send a fax, I think you might need to configure a Fax printer, if you don't seem to have one already. Click the "Setup Fax Modem..." button at the bottom of that Print & Fax Prefs. IF you launch /Applications/Utilities/Printer Setup Utility can you select from the View Menu: Show Fax List and does anything show up in the list? You should have a Fax List and fax printer in that list similar to your Printer List and whatever printer you have installed.
    To check if the modem is even working you may have to use some modem terminal utility like ZTerm that will let you type simple commands and check the modem response. For example AT should result in an OK. With the internal you can't check the activity lights to see if you are receiving data or sending data, so I'm not sure how else you can verify the internal modem is actually functioning. It might be worthwhile checking that first, or if you know you can use it for dial-up, I still use my modem as a backup for when DSL goes out (rarely).

  • Unable to send fax via internal modem

    Until two days ago our internal modem was working fine we have been able to send faxes with no problem. I have ran disk first aid and repair, but the modem still is not able to send a fax. We have check the phone line and there is a dial tone up to the computer, but not dial tone in the computer. Is my modem dead or is there another way to fix the problem.
    Thanks

    If you want to use the modem to send and receive faxes, then you don't want to have the Network trying to control it, you should disable the modem port in the Network prefs and use only the Ethernet port. You can use the Network prefs to troubleshoot to ensure that the modem is in working condition, but you can't have the network dial-up taking control of the modem at the same time as you want to be waiting for a fax or sending a fax. This can cause the modem to get hung, and you will get the waiting behavior that you described.
    You should just be able to receive faxes by checking the "Receive faxes on this computer" button in the Print & Fax Prefs. If you had an external modem you could see some activity lights come on as soon as you check the box as it goes into standby to answer a call mode, with an internal the only way to know it's working is to send yourself a fax.
    To send a fax, I think you might need to configure a Fax printer, if you don't seem to have one already. Click the "Setup Fax Modem..." button at the bottom of that Print & Fax Prefs. IF you launch /Applications/Utilities/Printer Setup Utility can you select from the View Menu: Show Fax List and does anything show up in the list? You should have a Fax List and fax printer in that list similar to your Printer List and whatever printer you have installed.
    To check if the modem is even working you may have to use some modem terminal utility like ZTerm that will let you type simple commands and check the modem response. For example AT should result in an OK. With the internal you can't check the activity lights to see if you are receiving data or sending data, so I'm not sure how else you can verify the internal modem is actually functioning. It might be worthwhile checking that first, or if you know you can use it for dial-up, I still use my modem as a backup for when DSL goes out (rarely).

  • Sending Faxes using internal modem and DSL

    I found that I can receive a fax, but I cannot send one. When I try and send one the internal modem tries to connect to the internet using "internet connect". It searches for a number to connect to the internet. Since I am using DSL now I don't have a phone number to dial into the internet. If I put my phone number in it calls me and gets a busy signal.
    Can someone tell me how I should be configuring the internal modem?

    From the Knowledge Base at
    http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1797.html
    Sending a fax
    You can fax files directly from your computer to any fax machine or computer that is set up to receive faxes. If your computer has a modem that is connected to a phone line, it is automatically configured to send faxes.
    Open the document you want to fax.
    Choose File > Print.
    Choose Fax PDF from the PDF pop-up menu.
    Type the fax number of the user you want to receive your fax in the To field.
    You can also choose users directly from Address Book by clicking the Address Book button to the right of the To field. Be sure you have a fax number listed for each user you choose in Address Book. For more information about using Address Book, see Address Book Help, available in the Help menu when Address Book is open.
    If necessary, type the dialing prefix required for the phone system you're using in the Dialing Prefix field. (For example, if you need to dial a 9 to access an outside line, type 9 in the Dialing Prefix field.)
    If you want to send a fax through a modem other than your computer's built-in modem, choose it from the Modem pop-up menu.
    If you want to send a cover page with your fax, click the Use Cover Page checkbox and type a message in the Message field.
    If you need to change any of the preset faxing options, choose the type of options you want to change from the Fax Cover Page pop-up menu. (To see options for the application you're using, choose the application from the pop-up menu.)
    If necessary, select options for the type you chose. (For example, you can select the number of copies you want faxed if you chose Copies & Pages in step 8.)
    Tip: If you have a combination of options that you frequently use when faxing a document, you can save it as a "preset." After choosing your options, choose Save As from the Presets pop-up menu and type a name for the set of options. If you want to use this set of options when you fax a document, choose its name from the Presets pop-up menu.
    Click Fax.
    The fax is sent as soon as your modem is available. (For example, if you're using your modem to connect to the Internet, the fax is sent after you disconnect from your Internet service provider.)
    You may want to send your fax at a later time. For example, you may want to send it at night when telephone rates are lower. Just choose Scheduler from the Fax Cover Page pop-up menu, and enter the time. Make sure your computer is on, is not asleep, and is connected to your phone line at that time.

  • Faxing with Internal Modem - Mac Mini and DSL

    I have a first generation Mac Mini with an internal modem, and am trying for the first time to send a fax. I believe I've configured the faxing feature correctly through the print/fax preferences. I have DSL connected through ethernet. When I send the fax, it shows in the menu that it is dialing (but no sound), and then on the status window, it says it's on hold. It then redials in another 6 minutes or so and then same thing happens again--on hold. Eventually after several tries it disappears from the status window, and there's no indication that the task was completed.
    What I'm wondering is, is it actually possible to fax using DSL? I called my ISP (Earthlink) who said I needed an external fax machine, that I couldn't fax with in internal modem. This led me to believe he had no idea what I was talking about. He referred me to Apple. I called but they are closed.
    I'm trying to fax to a governmental office, so perhaps they are closed to, and that's why it isn't going through?
    Or do I need to be doing something differently.
    Help is appreciated.
    Thanks,
    Esther

    Hi Esther Le Sieur: Unfortunately you can't fax through DSL. If you do have an internal modem you can certainly use that. You will need to use a regular phone line from the modem to a regular dial-tone jack. Depending on how your DSL is installed, you may have access to a regular dial-tone jack at or near where your DSL is connected.
    Good Luck
    Stedman

  • Faxing using internal modem

    I just bought and installed an internal modem. I can see it in More Info/Modem information.
    My Fax List shows "internal Modem."
    But when I try to use the darned thing, it won't send. Sometimes it says "Fax held until 12:35pm" or such, or it says, "Fax cannot be sent."
    (Phone line is working)
    When I look at "Show Info" from Fax List, It says "Internal Modem," but "Host" and Driver Version are blank.
    Here what I see in Modem Information:
    Modem Model: Spring
    Firmware Version: APPLE VERSION 0007, 7/31/2000
    Country: 22 (United States, Canada, Guam, Hong Kong, India, Latin America, Philippines, Thailand)
    Driver: com.apple.driver.AppleSCCSerial (v1.2.6)
    Interface Type: Serial
    SKU Name: UCJ
    Modulation: V.90
    Hardware Version: 6.0F
    I'd love to be able to fax from my G4.
    How the heck do I set it up and send a fax?

    From my mac help topics (after hours of web searching...):
    Try this solution:
    1. system preferences>network>internal modem>ppp>ppp options>DISABLE this option:"Disconnect if idle for....minutes"
    2. system preferences>network>internal modem>modem: if the chosen option is "apple...56k modem (v.92) CHANGE it to (v.90) from the pop-up menu.
    May be you'll need to restart your mac.
    on my Mac it WORKS!
    (G4 Dual "mirror", 10.4.11, built-in apple internal modem, Internet connection with external cable modem, phone connection - digital)

  • Missing options and functionality in my internal modem for faxing?

    I think my internal modem software on my G4 with OS 10.3.9 isn't fully functional. I can send and receive faxes on my dedicated fax line just fine now, but I want to cancel that phone line and set the modem up to receive faxes on my regular house phone line -- that has an answering machine attached. So that means I need to be able to set it up to receive faxes manually somehow when I pick up the phone and hear a fax.
    I picked this reply up from another forum:
    Then, under "System Preferences", look for the "Print & Fax" panel, select the "Fax" panel, and setup with your personal settings. After that, click the button that says "Set Up Fax Modem..." which creates a Fax Queue (similar to a print queue). I like to have the "Show Fax status in menu bar" box checked also.
    The thing is, I do NOT get the "Set Up Fax Modem" to make a Fax Queue or the "Show Fax Status in menu bar" when I'm in the "Print and Fax" panel. All I can do is check a box that says "receive faxes on this computer", add my telephone number, and choose whether I want the fax as a PDF or send an email, or which printer to print it to. That's it! I can't tell now when a fax is coming in or who is sending it or anything about the fax. I need more functionality, is there a utility I am missing??
    Thanks for any help! --Karen

    Still waiting for an answer from someone.

  • Faxing problems with internal modem in iBook

    I have been trying to use Apples built in faxing capabilities. I use a cable connection over wireless airport to connect to the internet. Through reading in these forums I found out that you need to be hooked up through a phone line to fax—makes sense.
    I am trying to do that now but encountering problems. Here's what's happening—can anyone help me out?
    -faxing from Microsoft Word using "fax pdf".
    -My I book G4 is connected to a phone line and connected to my wireless network via airport.
    -computer appears to send fax successfully from the application but doesn't actually fax.
    -i check it in the fax list, double click my internal modem window and it opens the job window for the modem. My job is still there, holding. When I click "resume" I hear a dial tone and it appears to try to be faxing. But suddenly a busy signal gets in the way and it puts the fax on hold. This keeps happening over and over again.
    -I realize that maybe the line I'm faxing to is busy, but I'm also wondering if it has anything to do with my modem not being set up correctly. when I go into system preferences>network>network status there is a red icon next to internal modem and it says "Internal Modem is not set up".
    My question is--how to I get my internal modem to be "set up"? In the old days I used to have my dial up info in there in TCP/IP but I don't have that service anymore. I was under the impression that you could fax just using the laptop's internal modem hooked up to a phone line and you didn't need any provider service..is this true or not?
    In the "printing and faxing" system preferences window I have my phone number in there.
    Can anyone help me figure this out? I'm not sure if I need any information in the internal modem set up panel and what that would be. Can't I just fax by simply having a phone line and a phone #?
    Thanks!
    iBook G4 PowerBook6,5   Mac OS X (10.4.3)   1.33GHZ, 256MB memory
    iBook G4 PowerBook6,5   Mac OS X (10.4.3)   1.33GHZ, 256MB memory

    ebonyhack, Welcome to the discussion area!
    Have you tried disabling the option to wait for dial tone?
    You may have to add some commas (',') to the front of your ISP's phone number to delay the dialing. A comma causes a delay of 1 second.

  • Fax: sending using system 10.5.8 via internal modem

    I have an iMac PPC G5 with internal modem and wireless mouse and keyboard using system 10.5.8. I have wireless internet service and also have a telephone line connected to the computer. I have attempted to fax a Word document, in doing so have gone to pdf fax via the printer and have had no success sending. When I open Fax Queue it shows that Bluetooth is printing the fax and is waiting for the modem to become available which it never does. I have unplugged my wireless connection to the internet to see if that made a difference but is no different from being connected.

    Well, your printer and modem profile look exactly the same as mine, and faxing works for me.
    The line in your Bluetooth profile URI: fax://dev/cu.Bluetooth-Modem interests me, though. In your other thread, you mentioned that when you try to fax through the internal modem you get a message about "waiting for Bluetooth" or some such. I don't know enough about Bluetooth (my Mac doesn't have it) to know if that's what's causing the problem. But it seems plausible that there's some sort of interference. My only suggestion for now is to try disabling Bluetooth (borrow a wired keyboard and mouse if you don't have your own) and see if the problem persists.
    If disabling Bluetooth fixes it, perhaps a crosspost in the Bluetooth forum might attract some responses from some more knowledgeable people on how to permanently fix it.

  • Recovering "Internal Modem" on Fax List.

    I accidentally deleted the "Internal Modem" from my Fax List in Printer Setup Utility (see "View" menu), and I can't get it back! Does anyone know how to do the equivalent of "Add Printer" for the internal modem in an iMac for faxing?

    John
    Network Port configs are OK. IN the Print window, there is still no "Fax" button. If I click on the PDF button, I have the option to "Fax PDF." (If I convert a word .doc to PDF, will it be received at other end as a black/white text doc? If so, this partially solves the problem.) I also see the option to 'fax with Efax MEssenger.' I used to use this while I was traveling a lot, and no longer use it. I guess it's possible it could be interfering with the Print/Fax option, but I'm really not sure how.
    Thanks
    Tony

  • Failed internal modem - cannon send faxs

    The Apple eMac internal modem is a hardware device, which appears to have failed in my computer. The OSX hardware test facility found the modem but did not report whether it worked or not. Replacements are not available. I planned to fit an Apple external modem (sold in the Apple shop for $50) but the reviews posted there were mostly very negative, only one reported sending and receiving faxs successfully, although most problems were with internet connection.
    Can anyone recommend a reliable external dial up modem? Is it straightforward to get it to respond to the fax button in the Appleworks Print Page. Does the eMac find the modem given that it will be connected to a USB port? Should I just settle for posting letters?
    regards
    Richard

    If you want to use the modem to send and receive faxes, then you don't want to have the Network trying to control it, you should disable the modem port in the Network prefs and use only the Ethernet port. You can use the Network prefs to troubleshoot to ensure that the modem is in working condition, but you can't have the network dial-up taking control of the modem at the same time as you want to be waiting for a fax or sending a fax. This can cause the modem to get hung, and you will get the waiting behavior that you described.
    You should just be able to receive faxes by checking the "Receive faxes on this computer" button in the Print & Fax Prefs. If you had an external modem you could see some activity lights come on as soon as you check the box as it goes into standby to answer a call mode, with an internal the only way to know it's working is to send yourself a fax.
    To send a fax, I think you might need to configure a Fax printer, if you don't seem to have one already. Click the "Setup Fax Modem..." button at the bottom of that Print & Fax Prefs. IF you launch /Applications/Utilities/Printer Setup Utility can you select from the View Menu: Show Fax List and does anything show up in the list? You should have a Fax List and fax printer in that list similar to your Printer List and whatever printer you have installed.
    To check if the modem is even working you may have to use some modem terminal utility like ZTerm that will let you type simple commands and check the modem response. For example AT should result in an OK. With the internal you can't check the activity lights to see if you are receiving data or sending data, so I'm not sure how else you can verify the internal modem is actually functioning. It might be worthwhile checking that first, or if you know you can use it for dial-up, I still use my modem as a backup for when DSL goes out (rarely).

  • Internal modem/fax: no dial tone

    Hi folks,
    Yes, another 'no dial tone' problem
    I have a 20" iMac G5 running 10.4.8 in the U.K. that seems unable to make a connection via it's internal modem to the internet or dial out to send a fax. Whenever it tries to make a connection it will eventually timeout after ~10 seconds claiming there is no dial tone - there is a dial tone on the line however. I've had a look through other posts mentioning things like this but there doesn't really seem to be any solutions out there that I can see. After just going out to Kinkos to send a fax for the princely sum of £8 (~$16) I'd like to finally get this flippin' thing working!
    The following things have been tried:
    - The modem has been connected to a regular phone line (connected telephones have a normal steady dial tone, no answerphone tone you can get with BTs 1571 service in the UK)
    - The modem has been connected to an active DSL phone line via the filtered phone socket
    - Different phone cables have been tried
    - A different user account behave exactly the same
    If it makes any difference, this iMac was originally bought in Switzerland. The international preferences have been corrected to make the iMac think it is London. I've never been able to get the modem to work, so I'm not sure if the modem is at fault, or if it's an OS X problem...
    If anyone has any ideas/suggestions, I'm willing to try anything.
    Cheers.

    From Free Dialup.net.UK...
    http://www.free-dialup.net/free-dialup-uk-articles/dial-up-modems.html
    "Q: Why my modem is not getting Dial Tone?
    6. Many voicemail systems use a "stutter" dial tone or beeping when you pick up the phone to indicate that you have voicemail waiting. These unexpected sounds can make the modem think there is no dial tone.
    7. In extreme case, your modem may not be designed for the phone system in the country in which you are trying to use it."
    Acoustic couplers should work when all else has failed...
    http://www.roadnews.com/html/Articles/a31.htm
    You can also run into problems with dial tones overseas. Your computer may not recognize the dial tone of the country you are in as a "dial tone." Depending on the modem software you are using, you might need to put a check in the Ignore Dialtone checkbox in your modem software setup window.
    What about digital telephone systems?
    Modems communicate using analog or sound signals while many new telephone systems use digital signal processing. Digital systems are unable to process analog signals, making it impossible for modems to communicate.
    Seems that there very well might be some diff in the Modems between Switzerland and UK...
    Swiss#1 adapter...
    http://www.walkabouttravelgear.com/22swi1.htm
    Swiss#2 adapter...
    http://www.walkabouttravelgear.com/22swi2.htm
    UK Adapter...
    http://www.walkabouttravelgear.com/22uk.htm

  • How To Get Internal Modem Set Up in the Fax List - G4 AGP

    Recently installed OS 10.4.8 on my friend's upgraded G4 AGP (Sawtooth). Tried to set up his Mac's internal modem for faxing (no internet connection, he has cable modem for that). Got the fax set up to receive without problem. Tested it and it acknowledges incoming calls and will pick up and log the fax.
    The problem is in setting up to send a fax. Although the internal modem shows up in the Apple Profiler and works to receive faxes, it just won't show up in the Fax List under the Printer Setup Utility and therefore isn't selectable under PDF on the Print window to allow sending a fax.
    I've searched Mac Help in vain. The set up of modems isn't really addressed. What am I missing? On my MDD G4, once I had the modem installed and set up to receive, it just showed up in the Fax List. I didn't have to do anything else.
    Any suggestions would be appreciated.
    Thanks,
    Carl B.

    So, when you go in to System Preferences > Print & Fax > Set Up fax Modem ..., Internal Modem is NOT showing up in Fax List?
    Does Internal Modem.app exist in /Users/{shortUserName}/Library/Printers/?

  • Why did Apple Get rid of internal modem for fax?

    Hey Guy's
    I just wanted to now if anyone new why Apple got rid of the Internal modem when they were switching from Powerbook G4 to MacBook Pro.
    Thanks, Zach

    In some ways I'm glad they did.
    Internal modems carry these disadvantages:
    1. They take more power out of the system, so they drain the battery.
    2. In order to disconnect a hanging connection, sometimes the power to the modem has to be shut off. That forces you to reboot your Mac, and sometimes it forces you to reboot it without saving your data, or going through the proper shut down procedure, which in turn can damage your directory.
    3. They can be a point that gets fried first when lightning strikes the telephone line. That in turn can lead to a damaged logicboard. By making it a dongle, it gives lightning less of an obvious way to travel to your machine. Not that you still can't get hurt, but the risk is reduced.
    4. Any item connected to the logicboard circuitry directly can get bent, and require replacing the logicboard. Common problems with USB ports and Firewire ports are people who improperly connect the cable and damage the ports. When tied directly to the logicboard the components are hard to replace.
    When you consider the use of such modems much reduced, removing it from the mix makes a lot of sense. Whether that's the reason engineers decided to do it, will always remain a mystery, but it makes sense from a logical perspective.

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