FDF Form won't open

I have a link created in DreamWeaver that directs the public
to a pdf file. Once the form is completed and the hit the submit
button it is then sent via email in the fdf format. I have one user
you can not open the attachments once they have received the email.
Adobe will open up and then stop, the form will never appear.
Can anyone help me??

It's been down since at least 6:30am Pacific, which means Adobe has now wasted an entire workday for many of us that rely on their system. So, since you don't even have "a good handle on the situation" on this, I guess I can just scratch this day and go home early. Guess that planned Monday launch of the 3 last forms for an event I'm running in June gets a nice April "Rain Delay." Worst part about this too is it's not just today that's a loss, I can't even process any form data submitted over the weekend, so I'm effectively 3 days behind now. Luckily, my event is still 6 weeks away (though the dealines for submitting registrations and such are a month or less)... I feel really bad for people that are on end of April or May 1st deadlines - good luck to you guys.
Really Adobe, if you want us to work on line / in the cloud and rely on you to keep our customer's data and be able to access it when WE need it, this is a huge failure on your part. This isn't some 15 or 30 minute hiccup, this is effectively a full wasted day for everyone on the East/Central time zones. A group is running a sister event to mine next year, and has requested info on how we have done what we have - unfortunately for Adobe, I can NOT in good faith recommend they use this unreliable service. This is not the first time forms (or CC) has failed me in the last 6 months, but it HAS been the worst occurance in the last 6 months. "Happy" to hear that you understand how inconvenient this is, but that and a dollar get's me a cup of coffee. I need my customers to be able to submit their data to get MY money and run my event, and I expect many are in the same situation - what's your solution to that loss?

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