Finger print scanner of my hp dv6 not working laptop running on windows 7 home primium x64 efition

my finger print scannernot working
tried almost all posible measures.
staarting from recovery to early time to reinstalation of software and hardware
expect u people will help me !!

Hello drzahidamc,
What is your product number? Once I receive this information from you, I'll send a document with troubleshooting steps that will help to resolve your issue.
Thanks,
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I have a HP Pavilion dv7-6c95dx and the finger print sensor and SimplePass Software is not working. I am unable to find the relevant drivers/etc from the HP website. Any advise would be appreciated. The device was purchased in the USA.
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This question was solved.
View Solution.

Hi:
I believe this driver from the dv7t-7000 will work as well as the security software to register your fingerprint.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-103013-1&cc=us&dlc=en&lc=en...
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-117897-1&cc=us&dlc=en&lc=en...

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my finger print scanner is also not working and detecting the sensor also... can u people suggest to solve my problem.
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Hi @sam1211 ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion dv6 Notebook and Bluetooth and HP Simplepass complications since doing a Windows upgrade. Here is a link to the HP Support Assistant. Just download and run the application. Just to make sure all drivers and software are updated as well.
Here is a document on troubleshooting and using Bluetooth if needed. Under the tips for finding a Bluetooth device, there is a section on making sure the wireless communication is turned on. This is an important section.
Here is another document with some great information about Bluetooth fixes.
Here is a link to troubleshoot the HP Simplepass software.
The HP SimplePass Identity Protection Software must be updated to v8.00.57 or later. Here is a link to download the latest. You will have to uninstall the old software.
Hope this helps you with the Bluetooth and HP Simplepass.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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Restore to factory settings - retest.
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If any one is still reading this thread you would know that I've been having problems with my finger print scanner. Well it turns out that the issue is not with the 5s but with my fingers. My fingers are too big for the scanner, so if your having trouble with your scanner try using just the very tip of your finger. I did a lot of research on my issue and found nothing suggesting this. My brother had the idea that this might be the problem and turns out he was right. Since rescanning the tip of my finger I have 100% success rate and am very happy with my new phone. Thanks again for all the help I got from people on this issue.

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Hi gesamptkunstwerk-
Some gestures have been removed in Firefox 4 and later.
You can restore the zoom feature by changing the values of the related prefs on the about:config page.
browser.gesture.pinch.in -> cmd_fullZoomReduce
browser.gesture.pinch.in.shift -> cmd_fullZoomReset
browser.gesture.pinch.out -> cmd_fullZoomEnlarge
browser.gesture.pinch.out.shift -> cmd_fullZoomReset
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To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.
Use the Filter bar at to top of the about:config page to locate a preference more easily.
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I've got my finger print scanner broken. I've got my iphone5s felt down from the bed . After that, the finger print scanner doesn't work as i can't unlock my iphone with my finger print . Also when i try to add another finger print , it said my finger was moved though i din't move my finger . At last, it said try a different finger. I'm pretty sure this is a hardware's problem (the finger print scanner) problem . If i brought my iphone to an apple store, would they fix or change the finger print scanner for me ? Thanks

To rule out a software issue, try this:
Reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data by resetting.
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TrueSuite Access Manager: Failed to open the specified database.
I apologize if I am not posting on the correct board... My finger print scanner decided to stop working AFTER I did a clean install with Vista Home. I used the Toshiba Recovery Discs, and even tried it twice. It keeps giving me the "Error: failed to open the specified database".
It will not allow me Delete All Fingerprints, even when ran as administrator. "Error: Failed to delete fingerprint!".
SETTINGS> DELETE FINGERPRINTS, shows some Japanese text and Unknown Finger. I press delete and its gone. I exit and reopen and its back.
I have uninstalled/reinstalled MANY times using the software on the Toshiba site. util_fingerprint_28299A.exe
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/modelContent.jsp?ct=DL&os=&category=&moid=234241...
I read somewhere that prints are stored and the TAM needs to be uninstalled, so I found and ran also. util_tam_uninstall_TC00240000B.exe
I have cleaned the registry. Ran CCleaner. Reinstalled numerous times, but I have not found any answers to this bug other than take it in for repair. I have a warranty, but I'd prefer not incase I have this problem again.
Any help is appreciated.
Satellite E105-S1602
Vista Home SP2
Solved!
Go to Solution.

I just called the customer support desk about TrueSuite 3.1.
They said to keep checking the toshiba website for the updated software.
When I mentioned about the numerous posts about TrueSuite 2.5.29 not working with IE8, the tech sounded suprised.
If enough folks call in, maybe toshiba will add the 3.1 soon.

Finger print scanner of my hp dv6 not working laptop running on windows 7 home primium x64 efition

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