FingerPrint Sensor/Software not working right with Windows XP Pro SP3

Hi All,
I have a 3 month old Satellite Pro S300-S2504 (2.4 GHz CPU, 3 GB RAM, Bluetooth, firewire - was a custom build with most of the options I could get). The O/S installed was/is Vista Business. It came with a dowgrade XP Pro SP3 disc as well.
I bought a second hard drive - swapped it with the original and installed Windows XP Pro on it - having grown tired of Vista. I don't intend to keep both O/S's - but I didn't want to mess with what I had until I got XP working - and that's the reason I got the second hard drive for XP. Anyway, XP Pro is installed and working except the fingerprint sensor. As soon as I booted for the first time - with nothing but the factory everything installed, it prompted me to register fingers for the sensor. I tried but I got a database not found error followed by a sensor not working error. I got the latest updates for the fingerprint sensor, removed what I had - rebooted and installed the newer program - I got the same error. I then uninstalled the program again, went through the registry and removed all entries whose key had TrueSuite in it, rebooted and installed the latest version again - rebooted - and got the same errors. Looking in Device Manager, the sensor is working fine but once I try to register a finger and it fails, I then look in Device Manager and the sensor has a yellow error indicator. I used System Restore to go back to the original configuration and then tried the Fingerprint drivers/patches for Vista and for Windows 7. All of them installed but I got the same database not found error followed by the fingerprint sensor not working error.
I did end the program, then using Task Manager, I ran the Fingerprint utility as administrator - still got the same errors. I've completely reinstalled from the Windows XP restore CD four times trying to solve this and I can't get the fingerprint reader to register fingerprints - I always get that error.
I have a lot of graphic editing (movies) software as well as file conversion programs and a very stable version of Roxio Easy Media Creator that all works fine in Windows XP - but it all has problems running in Vista and I'm tired of the bugs that Vista seems have - and I want to use Windows XP Pro. I will try any suggestions. The fingerprint sensor and software works reliably in Vista. I even updated it and that went fine. I suspect there's a problem with the XP version of the software for my computer. I did notice that Toshiba doesn't sell the this model series with XP downgrade as an option anymore. I wonder if this is one of the reasons.
Anyway - I would very much appreciate help with this. Any ideas at all are welcome.
Thanks,
Dennis

Satellite Pro M10-S405
..a clean Win XP Pro install and it still doesnt work.There is a Win Xp key on the bottom of the laptop, but I cant seem to use it.
The Product Key that comes with the computer is useless to activate a retail installation. You would need to purchase a new one or convice Microsoft that an old one is no longer in use.
In the device manager it shows
Ethernet Controller
Multimedia Audio Controller
Network Controller
Unknown Device needing Drivers. I have searched and downloaded drivers and installed them but it still doest work.
Get the drivers from here.
Install the chipset utility first, followed by the display driver. Be sure to install the common modules prior to any Toshiba utilities, including power management.
-Jerry

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Attachments:
Com port LV.JPG ‏90 KB

FingerPrint Sensor/Software not working right with Windows XP Pro SP3

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