Fireworks will not download to my new Mac Air

Hi,
I just bought a new Macbook Air a few days ago. I have an old disk copy with Key Code of Fireworks which I had my old Mac. I am trying to download the trial version of Fireworks onto my new Mac and although it says "Fireworks is downloading" it isn't and shows the Creative Cloud screen up and just spinning, never working.
Can anyone help?
Thanks,
Lynn

Thanks, but my problem is that the Apple store only shows ~180 of the songs I know I purchased. I have2X more than that that were purchased but no longer show up in the store. They are on my IPOD touch though. When I sync my itouch with the new computer, only those songs that show up in the Itunes library as purchased show upon the computer-all the others do not.
Additionally, I am prompted to download an updated OS into the Itouch and then the Itouch says wait there are songs not uploaded to the computer do that first-but it won't let me do that when I sync.
What can I do?

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