First bill has a connection charge?

I recently signed up for a phone and broadband package.
I've just got my first bill. It includes a £124.99 connection charge.
Although I had a new line installed, I was told that you don't get a line connection charge when you take out an 18 month broadband package at the same time. What's going on?! Anyone at BT care to explain?!
The ordering process was a complete mess and I'm worried BT are going to claim that the phone line and broadband orders were two separate entities, hence a connection charge.

That is strange because when I signed up on the 10 FEB this year I got the £-124.99 connection charge credit, so your best bet would be to recheck on your bill on the part that says "How we worked out your bill" if the connection charge special is listed on it.
If that isn't there then my best guess would be to do this.
Send an email to:
[email protected] with your BT account and telephone number, and one of the moderators will be able to assist you further, also provide them a link to your forum message "http://community.bt.com/t5/Bill-Queries-Call-Packages/First-bill-has-a-connection-charge/td-p/3997"
My Motto:
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Mschma wrote:
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