Fix for HP 7410 All-In-One Freezing after SN Upgrade!

I upgraded to SN and immediately my trusty 2 year old HP 7410 All-In-One went into an endless initialization loop. All it would do was display the HP logo and a continuous progress bar at the bottom of the little screen on the front of it. After no effective solution from the HP site, and nothing that worked here, I went into online search mode and found a blog entry that walks you through getting the device back up and running. It sure saved me $500 that I didn't have to spend!
I'd caution that this worked for me but I have no idea what the root cause was except something to do with the wireless card. The blog gives excellent step by step instructions to disconnect the wireless card connection but if your machine is still under warranty you COULD void that warranty I'd assume. But since this involves a simple unplugging of a connector that can be reconnected it's sure worth a try!
As I mentioned it seems that there's an issue with the wireless card that is somehow responsible for the device locking up permanently as well as it becoming invisible over the network. It becomes unusable over a wireless network as well as via direct USB connection. This shakes it all loose and gives immediate access via USB. There is apparently a few ways to reestablish wireless connectivity but I need to research that a bit more. If/when I find that I'll add another post to this thread.
http://larrycrazyness.blogspot.com/2009/01/hp-fixed.html
After the initial blog entry there are over 150 responses from people that it has worked for including me. I'm not associated with that blog but I thought the information could save many the expense of a service call (that apparently doesn't result in a fix) and the cost of a replacement. Enjoy!

UPDATE: As it stands, I opened the scanner bed and cleaned the glass Home Position strip (for the 6th time now) and low-and-behold, the printer functions properly again.
I know this issue will happen again in a few weeks to a month or so...
My question still stands...
Can ANYONE come up with a permanent solution to repair this issue?
Thanks again in advance.

Similar Messages

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    The drivers can be downloaded at the HP site from the link below. 
    Drivers

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    Neil from Oz wrote:
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  • Uninstalling the drivers and programs for Windows 7 SP1 64 bit of the OfficeJet 7410 All-In-One

    Hi
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    Hi @balubeto 
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    Software and Driver Removal Utility
    Uninstalling the Printer Software (more basic uninstall)
    I hope this resolves your inquiry.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • HP Officejet 7410 All-In-One Doesn't work after installing Snow Leopard

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    +Thank you for contacting HP Total Care.+
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    Help! I've spent hours researching this and can't find a solution...
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    Very Respectfully,
    Bobby G.

  • HP Officejet 7410 All-in-One no longer 'automatically' print double sided

    After upgrading my PC from Windows XP 32-bit to Windows 7 64-bit my HP Officejet 7410 All-in-One printer no longer prints double-sided automatically.  When sending something to print I am presented with only two options: Print One-Sided or Manually Print on Both Sides.  If I choose the latter I have to manually reload the paper when prompted.  I have tried searching for updates and downloading drivers but nothing  has resolved the problem.  I've even gone into printer properties printing shortcuts and changed the settings in "Print on Both Sides" to 'automatically' and still I am prompted to reload the paper.  It is a real pain when I have to print a very large slide pack especially when the printer decides to pick up two sheets at the same time.  I have spoken to HP and they say my printer is old and they cannot help me.  It is about 8-10 years old.  Any advice would be gratefully received. 

    Hello Toosweet
    In Printer Preferences make sure the duplexer is enabled. Do you have the full feature software installed?
    Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
    When a solution is found please mark the post that solves your issue.

  • Remove and check cartridge on right error message on 7410 all in one

    I recently changed the black ink cartridge in my 7410 all in one printer. After changing cartridge it gave me an error message of " Remove and check cartridge on right". I have tried removing and reinstalling , cleaning connection points with clean damp cloth (water) and still cannot get error message to go away.
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    NoProblemAtoll wrote:
    I know this is an older thread but being it is a top Google result associated with the "Remove and check cartridge on right" error it justifies adding a helpful suggestion for other.  Our findings have been HP Printers are very biased against refilled \ recycled cartridges.  I own a total of (5)x HP 7310 and HP 7410 printers in my IT Consulting office.  These are feature rich MFP’s with an abundant supply of ink available at generously economical prices.  On the face of it, it sounds like a good reason to keep a bevy of last gen printers around. EXCEPT the printers work great with the $30-$50 brand new HP brand 96 cartridges from Office Depot or Staples.  Unfortunately if you try and buy some recycled cartridges off ebay the Printers detect the recycled\refilled cartridges as a previously depleted HP cartridge that may not be genuine and the units suddenly turn on you.  Miraculously the "Remove and check cartridge on right" only manifests itself with non-HP brand cartridges or cartridges that have been refilled.  (We have even tried to re-fill out own refreshly depleted cartridges with like results.)  Think of it as an HP service reminder conveying you forgot to pay HP their $30-$50 profit on your ink this go round.  Remember you need HP Branded ink cartridges (HP = Homogeneously Proprietary).  It’s like an intention flaw written into the firmware.  Best guess (purely on conjecture) is there is a check in the firmware/drivers for if the cartridges has been previously installed, previously depleted, max install count, and expiration date validation.  If it encounters a condition it doesn’t like you get this nondescript error.
    [advertisement snipped]
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    A cartridge that has been previously used in a different printer will likely be marked as empty, but the printer will happily print with a cartridge detected as empty.
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    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • HP 7410 All-in-one identifies itself as a 7310

    HP 7410 All in one
    Win 7 64bit
    Mac
    Hi all, first time poster here. Someone threw out a perfectly (almost) good HP 7410 printer. I say "almost" because the printer identifies itself as a 7300 series both on-screen (in both OS's) as well as in the printer report.
    Also, the the serial numbers are different:
    on the label it reads {Removed for privacy}
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    All i can guess is that this is a refurb and that someone put a 7310 brain into the body of a 7410.
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    the printer works great otherwise and no WIFI is no deal breaker, but it'd be nice

    Hi,
    Well, both series use same manual, as you mentioned only with or without one or two parts:
       http://h10032.www1.hp.com/ctg/Manual/c00235090.pdf
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • I just upgraded to mac osx lion and my 7410 all-in-one printer will not work

    I cannot get my hp officejet 7410 all-in-one printer to work with Mac OS X Lion 

    hi,
    check this link for Mac 10.7 installation guide.
    l0ri3
    ~Though I work with HP my posts and replies are my own and not from HP.~

  • 7410 All In One will not connect

    I have a 7410 All In One.  It's about 3 years old.  Within the last 6 months it has been manifesting an ongoing problem.  When not in use for a period of time, it will simply stop functioning.  Upon disconnecting-reconnecting the power cord, the center screen will illuminate and a white bar across the bottom will appear suggesting it is connecting, but the "On" light will not come on.   According the hp site the drivers are up to date.  
    Another oddity is that when it is in this condition, it will suddenly come back to life.  This has happened a couple of times after anywhere from 6 to 12 hours.  Unfortunately, it is in this mode now and there are documents that have to be printed.
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    WS 

    Hi YSJA,
    I'm sorry to hear you've had problems accessing your Officejet 7410 since adding the AirPort Extreme to your home network.
    I have included a link to HP's Wireless Printing Center troubleshooting section. It has section, "Was anything changed or updated on your router recently?" that has detailed steps to help you resolve the issue.
    Wireless Printing Center Troubleshooting
    http://www.hp.com/global/us/en/wireless/troubleshooting.html
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • Error Message flashing on Screen of 7410 All in One

    The screen on my officejet 7410 all in one printer fax  is flashing the word error (Ox84714145e1) and the auto answer light is alternatingly flashing. We have done the obvious by unplugging everything and trying to reboot but it is frozen.  Cannot turn it off with the power button.

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    Yes you are right there are settings that are needed to be changed and you will be
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    I work for HP but my posts and replies are my own.
    -Michael

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    thanks
    charlie
    This question was solved.
    View Solution.

    Hi cberistain, 
    Follow the steps below, and let me know what happens?
    Step one: Clear temp directory
    Type %temp% in the run or search for programs and files field
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    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77039-1&cc=us&dlc=en&lc=en&...=
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    14. Download and install the latest version of Adobe flash player
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    Let me know if you are able to successfully install the software and driver, and are able to print & scan?
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

  • Looking for an inexpensive all in one HP printer that has an SD card slot. Any suggestions

    Looking for an inexpensive all in one HP printer that has an SD card slot. Any suggestions

    ChrisPbass,
    I would suggest contacting HP Home & Home Office. They will be able to narrow down the field to what would be best for your particular use. There number is below.
    1 (888) 999-4747.
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • Scan function no longer available in preferences using HP 7410 All-in-One

    I have a Mac Book pro running OS 10.9.5. When I select Printers and Scanners in the preferences my HP 7410 All-in-One no longer shows a "scan" selection on my Mac Book. It only shows "Open Print Queue".
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    This question was solved.
    View Solution.

    Hi,
    Click the Apple icon, then About This Mac and select Software Update.
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    If the same persists install the following package and check again:
    http://support.apple.com/kb/dl907
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

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