FlashPlayer 11 (non-debug only) + LCCS v2.1.0 targeting FP 10.0 not loading content
Is anyone still compiling apps with LCCS 2.1.0 targeting FlashPlayer 10.0 and running the app in a FlashPlayer 11 ( non-debug ) ?
* Not an issue when I target LCCS 2.1.0 to FP 10.3 but I can't upgrade just yet because of some of our customers
Most of my UI elements ( mx:boxes, video, audio...etc doesn't show up) just trying to see how wide spread is this problem ( it's hard to debug when the issue only occurs in a non-debug version of FlashPlayer 11 )
I was able to collect LCCS info and seems like I'm connecting to a room and all is good, the camera input starts but I don't see any of the UI components:
"Thu Oct 6 14:06:06 GMT-0400 2011 LCCS SDK Version : 2.1.0 Player Version : MAC 11,0,1,152
14:06:06 GMT-0400 requestInfo https://connect.acrobat.com/xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx?mode=xml&glt=g :&x=0.2601146502420306
14:06:07 GMT-0400 authentication status: 200
14:06:07 GMT-0400 authentication request complete
14:06:07 GMT-0400 requestInfo https://connect.acrobat.com/xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx?gak=cmVuZ2EqbmE xcioxMzJkYTY4YjE3YypNUDNGMDFUNlBONzVRN002RlpRVzgzVkhTOA==&mode=xml&x=0.316164287738502
14:06:07 GMT-0400 #TicketService# ticket received: 1x3ewlxtsvupx
14:06:07 GMT-0400 Getting FMS at https://na2.collaboration.adobelivecycle.com/fms?ticket=1x3ewlxtsvupx&proto=rtmfp, attempt #1/3
14:06:08 GMT-0400 result: <fms> <origin>fms8.acrobat.com</origin> <proto_ports>rtmfp:1935,rtmps:443</proto_ports> <retry_attempts>2</retry_attempts> </fms>
14:06:08 GMT-0400 protocols: [object ProtocolPortPair],[object ProtocolPortPair]
14:06:08 GMT-0400 [attempt 1 of 2] Connecting to 0/1: rtmfp://fms8.acrobat.com/cocomo/xxxxxxxxxxxxxxxxxxxxxxxxx/xxxxxxxxxxxxxxx #startProtosConnect#
14:06:08 GMT-0400 tempNetStatusHandler 0/2,NetConnection.Connect.Success
14:06:08 GMT-0400 isTunneling? false
14:06:08 GMT-0400 is using RTMPS? false
14:06:08 GMT-0400 RECEIVED LOGIN AT SESSION
14:06:08 GMT-0400 .user descriptor from server [object]
14:06:08 GMT-0400 \
14:06:08 GMT-0400 .affiliation [number]= 100
14:06:08 GMT-0400 .role [number]= 100
14:06:08 GMT-0400 .displayName [string]= Eschool Dev
14:06:08 GMT-0400 .userID [string]= WCD-34624D004898515B99201587
14:06:08 GMT-0400 RECEIVENODES UserManager
14:06:08 GMT-0400 receiveAllSynchData UserManager
14:06:08 GMT-0400 RECEIVENODES FileManager
14:06:08 GMT-0400 receiveAllSynchData FileManager
14:06:08 GMT-0400 checkManagerSync:[object FileManager]
14:06:08 GMT-0400 RECEIVENODES AVManager
14:06:08 GMT-0400 receiveAllSynchData AVManager
14:06:08 GMT-0400 checkManagerSync:[object StreamManager]
14:06:08 GMT-0400 RECEIVENODES RoomManager
14:06:08 GMT-0400 receiveAllSynchData RoomManager
14:06:08 GMT-0400 checkManagerSync:[object RoomManager]
14:06:08 GMT-0400 checkManagerSync:[object UserManager]
14:06:09 GMT-0400 RECEIVENODES SupportRoomReassignmentModel
14:06:09 GMT-0400 receiveAllSynchData SupportRoomReassignmentModel
14:06:09 GMT-0400 RECEIVENODES Classroom
14:06:09 GMT-0400 receiveAllSynchData Classroom
14:06:09 GMT-0400 RECEIVENODES RSUserManager
14:06:09 GMT-0400 receiveAllSynchData RSUserManager
14:06:09 GMT-0400 RECEIVENODES default_SimpleChat
14:06:10 GMT-0400 receiveAllSynchData default_SimpleChat
Any ideas / clues / similar experiences ?
Thanks
Alex G.
1) -swf-version is not set when targeting 10.0; -swf-version=12 was set for FP 10.3 integration
2) Correct, LCCS v2.0.0/2.1.0 for Player10.0
3) Flex 4.1 SDK
4) No, non-LCCS elements do not show up
5) Both, Mac and Windows. Yes, Chrome, Firefox ( 3.6 and 7 ), IE 8/9
We found out where the problem lies; fyi our init process is 3 steps:
1) init data
2) connect to room - lets call it lobby view / intermediate room that has no significant UI to indicate we are connectingto LCCS room
3) and finally the full UI that a teacher / student sees
When we get the room URL we also destroy the 'lobby view' room right before rendering the video/audio/full UI to the user. At this point we set the instance to null "_lobbyView = null". Somewhere later in the code _lobbyView is referenced but it's null even though we have null checks around all of _lobbyView instances :/
This line of code causes a Flash RTE but ONLY in a non-debug version of FlashPlayer 11 and I think we are now finding evidence that this issue has been happening in FlashPlayer 10.3 but much rearer. So after our users started upgrading to Flash Player 11 we started seeing the problem show up very frequently. Without code changes on our end, it's odd that upgrade to either the LCCS lib (to Player10.3 lib) or FlashPlayer itself we start seeing this problem come up.
Thanks for the quick response
Alex G.
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We found out where the problem lies; fyi our init process is 3 steps:
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Thanks for the quick response
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Merry Christmas and happy new year.Hi Richard!
Merry Christmas and Happy New Year to you too!
I don't know how much I can help but maybe you need to make a disk image first then convert it to get your results instead of creating the disk image in one step? In the "attach" function you have the possibility to select read/write. And interesting comments "about overriding the decision to make read only." (See man hdiutil under attach)
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