Follow up question, case number 018397991

This is a follow up discussion. My case number is 018397991. I was told (message signed "Sherin") to "try to install the product from Design Premium CS5". But I do not understand that instruction. What is "Design Premium CS5"? Tx, Antonio

follow the directions to download:  http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

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    Thank you for visiting the HP Support Forums. This forum is to leave feedback and suggestions directly relating to these message boards. If you need to contact HP about their products or services, please use the link below:
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