Font specified in Text entry box not what shows in playback

Hi,
I specified 10pt. Arial in my text entry boxes, but the text
shows up much smaller. Only sometimes. Any idea why? Is this a bug?
Thanks,
Deepali

Try selecting all the text in the caption and setting it to
10 pt arial even if it is already set that way. Sometimes there are
invisible formatting characters embedded in the text. Be sure to
delete any blank characters or lines that appear after the text -
these can hold formatting characters also.
If none of this helps delete the caption and start again
making sure your font is set correctly before you start typing.
Also be sure not to copy and edit a caption that has give you
trouble, even if it is fixed now.
A useful hint:
If you are cutting and pasting text from another application
(such as Word) copy it to Notepad first, then reselect it and copy
it to Captivate. This strips spurious formatting characters.
HTH
Carol

Similar Messages

Captivate 4 AS2 Text Entry Box not working with Flash Player 11

I am having issues with text entry boxes not working at all in flash 11. I am using Captivate 4 and exporting an AS2 swf. When you get to the slide you can type but you cannot see anything nor does the button or keystroke to move on. Also there is no cursor. Any ideas?

You said it is not working with Flash 11, so does that mean you tested with previous version and that worked?
While publishing choose Flash player as 9 and publish that, verify if that plays in a compatible web browser.
AS 2 is a legacy scripting, it has been said not too be supported with even Flash Player 10 --
http://help.adobe.com/en_US/AS2LCR/Flash_10.0/help.html?content=Part2_AS2_LangRef_1.html
I believe if you switch back to version 9 while publish your project, it should work.
Thanks,
Anjaneai

Text Entry Box not showing all text

I am creating a simple exercise where I would like the user to copy text from the course, paste it into word, and report back what the word count is. I thought perhaps the Text Entry Box would be the best way to go, since if you click on the existing (default) text, you can copy it. However after I place the paragraph of text in the box, and resize in the editor so that all the text shows, it does not show all the text when playing back, either previewd or published. It only shows the last few words of the last line at the top of the box.
Is there something I am missing? Or, is there an easier/better way to do what I need?
Thanks

Hi all
If this is Captivate 4, there may not be any need for a widget to do this. I'm guessing you haven't tried enabling the Scroll Bar for the Text Entry Box (TEB)?
When I just plop a TEB on a slide, I get this in edit view:
During playback it looks like this:
But if I edit the TEB properties and enable the Show Scrollbar option:
I get this in the output:
Cheers... Rick
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Text Entry Box not working right??

This is strange…. If anyone has any thoughts…
that would be great.
I have a slide that tests someone's knowledge for inputting
into a text entry box. I want to give them 2 tries for doing this
task - and if they don't perform the task correctly, I want an
error message to display. However, I want the error message to be
different based on the 1st time that they try and the second time.
The method to accomplish this.. I have done many times, and has
always worked. However, for some reason, it's not working this
time.
In order to customize the error message based on whether it's
the 1st try or the second - I have created 2 text entry boxes.
The first text entry box is set to display at 0 seconds, is
set to display for 2 seconds and is set to pause after 1.5 seconds.
If the user enters a successful text entry the user will be
navigated to the next slide, if the user enters an incorrect text
entry they will continue on the same slide and a failure caption is
selected to display (this is the first error message that displays
for the first try.)
The second text entry box is set to display at 2 seconds, is
set to display for 2 seconds and is set to pause after 1.5 seconds.
If the user enters a successful text entry the user will be
navigated to the next slide, if the user enters an incorrect text
entry they will continue on the same slide. No failure caption is
selected to display. This is the important point... I have not
selected for a failure caption to display for this text entry box.
I have a text caption that displays at 4 seconds - this is
the second error message that the user will see if they input an
incorrect text entry into the second text entry box.
Everything seems to work fine except... for some reason, when
I enter an incorrect text entry into the second text entry box, I
get the failure message that I set for the first text entry box.???
Very strange. I have recreated this 3 times - each time it works.
Then, all of a sudden, it stops working. I’ve even tried
recreating the movie from scratch… but same results.
Any thoughts?
Thanks,
Lynn

Hi again
Okay, makes sense. I suppose in this case, I'd simply use
another slide. From what you have explained, it would appear there
is a possible issue Captivate is having with multiple text entry
boxes on the same slide.
So I would insert a slide following the existing slide. Then
on failure of the first text entry box, direct to the next slide.
On success of the first text entry box, skip over the new slide to
the proper "continue" slide.
Hopefully that makes sense... Rick

Text Entry Box not displaying

Hello,
I apologize if this has been answered prior, but I've searched and couldn't find a solution (although I might just be terrible at searching).
Whenever I do a software simulation recording in a particular Captivate project (I'm running 5.5), the recording doesn't seem to auto-insert the TEB's for the text fields I've used (at all). Instead, when the slide that's suppoesed to require text-entry is shown, it just auto-fills all the text I entered during the simulation and skips to the end of the slide. I can't for the life of me figure out why; there are no TEB's on the timeline either for that slide.
I do have my Custom settings setup to "Automatically Add Text Entry Boxes for Text Fields"
Any idea why this is happening?

Hi there
Unfortunately there are a few variables in this equation. Captivate may not understand that a text entry field is a text entry field. It sometimes misunderstands other controls it encounters. I believe that it largely depends on how the application developer elected to name the element. I believe that's how Captivate knows what an element is. By its name. So if an application developer created a Text Entry field but named it something obscure, Captivate fails to recognize it as such and insert the appropriate element.
The good news here is that you are free to add any element you like after you have recorded. So even though Captivate failed to catch it, there's nothing preventing you from manually adding it. It's a hassle to have to do it, but at least you aren't prevented from doing it.
Cheers... Rick
Helpful and Handy Links
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Adobe Certified Captivate Training
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Captivate eBooks

Text entry box not funtioning

Does anyone know if project a project size affects the functionality of text box entry.
We have a project with 377 slides and for some reason, certain text entry boxes are not funtioning.
when we break the project down to smaller pieces, the functionality is restored.
is there some type of size limit for project/ text box funtionality?
tlockos

Hi there
Project size affects lots of things. You should consider yourself lucky that you haven't seen corruption and loss of data with that many slides!
Captivate 5 should change this limit, but versions 4 and earlier should adhere to a typical guideline of 50-65 slides. Sometimes you can get away with as many as 100-150, but it depends on many factors such as number of objects, how much audio is present, project resolution, etc.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Text Entry Box Always On Top Captivate 7

I have a Captivate 7 slide that has nine text entry boxes all grouped together.
I've used advanced actions to show another group contained within my slide but when the second group is opened it sits beneath the text entry boxes (see screen grab).
Is the most efficient way to prevent this to hide the text entry boxes when I show the second group and subsequently show them again when the second group is hidden?
My project is going to be published using HTML5 output.
Thanks in advance for taking the time to read my question.

Hi Lilybiri, here is the advanced action that is triggered when a hotspot (click1) on the main slide is clicked. The second line to hide the text_entry_fields group is what I've added to solve the problem but I'd be happoer if this particular line wasn't necessary.
Here is the timeline:
Once the rugbyPop is closed by clicking Button_153 this advanced action is triggered:

Advanced action: jump to next slide if all text entry boxes are filled out. If not, pause project and show error message

Hi there
Working with captivate 4 and advanced actions, which is a great new feature, I encounter the following problem:
I have a sign-in slide, where the user has to insert his name and several other data. For user-friendly handling, I have the text entry boxes appearing one after another, so when the user confirms his entry, the next text entry box appears and has the focus.
The button for jumping to the next slide works with an advanced action:
Only if the user has filled out all the text entry boxes, the action "jump to the next slide" is performed.
If not, an error message is shown.
It works well so far.
Now, I want the project to pause there, and not to jump back to the beginning of the slide (as suggested in another Thread in this forum), because then the text entry boxes dissappear again.
I tried to set the movie control variable rdcmndPause to 1 in order to make the movie pause, but nothing happens.
I tried it with an external playback control bar and without, it didn't work in either case.
I found the hint:
To control the project through the skin file, add the prefix cpSkinLoader_mc to the variables. This might be the solution.(?)
But how can I change the name of a MovieControl Variable?
If anyone knows, how this is supposed to work or has another suggestion to solve the problem, please let me now.
Thanks a lot.
Petra

Hi Petra,
I believe I can help you, but from a completely different angle than anything you've tried yet. I try to find simple solutions to complex problems. No advanced actions will be needed, just a little creative timing. First, I need to be sure I correctly understand what it is you're hoping to accomplish.
If I understand you correctly, you've got a single welcome slide. On this slide you've got several TEB's (text entry boxes), set up with variables to make your project more personal or gather some required information. These TEB's have no right or wrong answers, they simply require an entry: such as an address which begins with a numeric key. The TEB's are set to appear one after another, as one is completed the next one appears. Once all have been completed a next button, set to "jump to next slide" takes them to the next slide and on through your course. You want the project to pause until the user clicks this button, and only proceed if all TEB's have been entered. If not, you wish an error message to appear.
If the above description is correct, I'd do the following:
Leave your TEB's to show up one at a time as the previous is submitted, as you've described. (each one pauses the slide till info is submitted, then "continues" the slide and the next TEB displays)
Set each TEB to "display for rest of slide".
For the next button: In the properties dialog box, options tab, name the button "Next_button" and uncheck the visibility box.
Open the properties for the final TEB that students will fill in and set the on success property to "show" then choose the Next_button by clicking the drop down arrow beside the "show" field. This will hide the Next button until all TEB's have been filled in.
There is no error message, because there is no possibility of error. Why tell a student they've messed up, just eliminate that possibility! All TEB's only display after the previous is entered, and the Next button is hidden until the last TEB is entered.
I've tested this in a simple 3 slide project and it all worked fine, including some variables. If you need more detailed info, or would like to see the sample proj. I created let me know.
Hope this helps.
randy

Text Entry Boxes and their content not being captured in Automatic Recording

I have searched the forums here and elsewhere extensively and whilst I have found people with similar issues, I have yet to find a solution. My problem is this:
I am trying to record myself using a piece of software which contains numerous text fields. In the past, when using Captivate 3, I would simply fill out these fields and Captivate would record my entries automatically. When the project was played back, the training simulation would pause and allow the user to type in the text field and provided the entry matched the options I had defined, the simulation would continue to the next step.
So, my colleague and I have since bought Adobe Tech. Comms. Suite 2 and have upgraded Captivate 3 to version 4. Ever since doing this we have both been unable to successfully capture text entry boxes with their content when recording automatically in any mode. We have checked and triple checked the settings to make sure that the automatic capture of text entry in fields is turned on yet we still cannot get Captivate to perform this task it once so easily could. We both suffer from the same problem on both of our installations of Captivate 4. We have tried recording in all modes with no success.
I am tearing my hair out as I need to come up with some sample content for a major Governmental client which would be worth a 5 figure sum to my company and I really don't relish having to manually create every text entry box as there are a LOT of them in this application!
I have also reported this as a bug to Adobe using the correct form. As yet, no response.
I would really appreciate any genuine help that can be offered by you guys.
In desperation,
Rob.

Ok, I think I've sussed it!
I've been pulling my hair out for weeks on this and after posting on here, I decided to try something and I think I may have found the problem.
I work with a laptop as I am a Trainer and therefore quite mobile. When I'm in the office, I dock my laptop and use the Extended Desktop functionality of Windows so I have my laptop screen and a second 19" monitor which i find incredibly useful as screen real estate is always at a premium. And this is where I believe the problem lies.
I performed a simple test and have repeated this test with identical outcomes everytime. Here is what I did. I fired up Captivate and Outlook and opened up a new mail window in Outlook. I then set Captivate to record the new mail window and hit record. I typed some text into the To field and the Subject field and then stopped the recording. I then previewed the results. When the new mail window was on my primary screen, (i.e the laptop) the Text Entry Box recording worked 100% fine. However, if the new mail screen was residing on my secondary screen, i.e. the monitor, the Text Entry Box recording failed!
So it would seem that Captivate 4 has an issue with seeing the text entered on a secondary monitor when Windows is running in Extended Desktop mode. I am absolutely certain this wasn't an issue with Captivate 3 as I created plenty of content without any of these problems and I was using the Extended Desktop back then.
So, if anyone else is having the same issue, and you are running an Extended Desktop, try what I did above.
In the meantime, I am raising this issue with Adobe in the hope they can get this fixed, but at least now I can carry on with my content creation
Regards,
Rob.

Text entry boxes in CP6 - Enter key to validate input does not work in Safari?

I'm using Captivate 6 to create a step by step walkthrough of some different processes that are commonly completed in my workplace. Some of the example processes have portions where text is entered to simulate a process the end user might need. I have text entry boxes in these slides that require validation of the input to move along, with Enter used as a shortcut key. This works great in Firefox, Chrome and IE all the way down to 8....but if the course is run in Safari, the enter key does nothing. Is this a known issue?
Additional info: For many of these text entry boxes, the point is that it is a search field that has a little binoculars icon next to it that executes the search in the actual software we are simulating. For these slides I actually have the submit button associated with the text box made invisible (no fill, no stroke) and placed on top of the binoculars icon. This is an acceptable method of doing the task we're demonstrating, and just so happens to be a workaround for the enter key not working in Safari. However, a few places we have text entry that doesn't have the search/binocular icon next to it because there is a different goal on that section of the software we're visualizing. In those cases, there is no place for me to put an invisible submit button, and I can't make the submit button visible because that's not how the software we're demonstrating would work (thus defeating the purpose of the training).

Sorry, this is a known bug with no fix available yet, but the makers of SwiftKey are aware of it and we will work with them to fix it: https://bugzilla.mozilla.org/show_bug.cgi?id=617298
For now, the only solution is to use a different keyboard when using Firefox.

How can I make what a user types in text entry box go to the lms?

Hi,
I have a couple text entry boxes for non-scored short answer responseses---more of a reflective exercise than anything else.
However, I'd like the text the learner types to be recorded by the LMS.
How do I make that happen if it is not an actual assessment?
thanks

Each TEB gets automatically an associated variable with a generic name that is the same as the TEB (I always recommend choosing a more appropriate name). Lookin the General Accordion, you'll see the Variable field.
Do you want more explanation about variables?
http://blog.lilybiri.com/curious-about-variables-in-captivate-4-5
http://blog.lilybiri.com/unleash-the-power-of-variables-in-captivate-5
Those are old posts, but whereas some system variables have changed names, the principles of the posts are still valid.
Lilybiri

How do I incorporate text entry boxes into a quiz?

Hi Everyone,
I am very new to Captivate 8. I am trying to incorporate TEB's into a quiz. When I try to check the button (include in quiz) it is grey and does not allow me to check it. In addition I do not know how to let the programme know what text I would consider correct or incorrect after the student has typed it into the text boxes.
I am obviously missing something and would be very grateful for help because I am losing my patience ++ (all the videos on the web regarding this do not appear to be for captivate 8, only earlier versions :-()
Thanks
Alex

Hey everybody.
Im very new to Adobe Captivate and I try to create questions where the students have to enter numbers only. So I don't want them to be able to enter letters in to the field.
In text entry boxes I'm able to set it to numbers only. Is there a way to control this in quizzes as well?
If I try to create a new question I get only the choice showed on the pic below. Is there a possibility to add text entry boxes as quiz questions to the question-pool?

Text Entry Box--Advanced Actions--Conditional Statement--Double quotes in literal input value

Hello forums,
I'm new to the forums (and Captivate in general), but I'm having a real problem carrying out a tutorial design and I think you may be my only hope. Let me explain what I want to do and the difficulty that I'm having:
I'm an instruction librarian at a university, and I'm designing an interactive tutorial for English 100 students to complete in order to become familiar with how to search the library catalog. What I've done is taken a screenshot of the catalog search page, made it the background of a slide in Captivate (vers. 6), and placed a text entry box over the search bar in the screenshot. The idea is for the students to conduct a simulated search by choosing one of three suggested search string formulations, and depending on the search string they enter, the tutorial will jump to a slide featuring a screenshot of what the actual search results would look like. The idea is to emphasize the use of keywords over full-sentence phrases, and the use of double quotation marks to enclose multi-word search terms.
So I've set the action for the TEB to "Execute Advanced Actions" and then created some IF/THEN statements in the "Advanced Actions" pop-up window (with action type set to 'conditional'). The script is such that if the student enters the first search option (how does sleep affect college students) in the TEB, the tutorial jumps to 1 slide, if they enter the second option (college students AND sleep), featuring a Boolean operator (AND), the tutorial jumps to a 2nd slide, and if they enter the third option ("college students" AND sleep) with the double quotes around "college students" and the Boolean operator, the tutorial should jump to a 3rd slide. This action script works fine for the first two input options, but I can't make it work for the third search option.
I think that it has something to do with the fact that the third input option features double quote marks, and this seems to throw off the script (I tried a quote-less input value for the third IF/THEN just to make sure that it would work jumping to the 3rd slide and it did), and I'm wondering if anyone has any suggestions as to how I can get around this issue. Again, I need it to work so that if the student enters "college students" AND sleep, with the quote marks and the Boolean operator, the tutorial will jump to a slide showing the search results if those search terms were used in a real search of the catalog.
I'd be extremely grateful for any help that anyone here can give me, we've been trying to make our online tutorials more engaging and interactive (and therefore more interesting), and I think this would be a great way to teach students about using quotes in their catalog searches.
Thank you for your time and consideration.
Andrew Wilk
College Library
UW-Madison

The tutorial is for a "how to use catalog searching" instruction in an undergraduate library session. We use boolean operators (AND, OR, NOT) to combine search terms, ex. to search for books about the sleeping habits of college students, I would enter "college students AND sleep." Because "college students" is a multi-word phrase to describe one concept, I need to put quotation marks around the phrase to prevent the catalog from searching for the individual words separately, so the most correct search becomes ["college students" AND sleep] with quotation marks around only "college students," a user-typed "AND," and the word "sleep" (no q-marks).
A colleague of mine worked out a pretty cool (if complicated) solution that I'll share if anyone is interested. Since the q-marks where the problem, we've set it up so that the TEB validates the response for the search string with q-marks around "college students." If they enter it correctly, the tutorial jumps to the corresponding slide. The attempt # is set to 1, and if the user fails to enter the validated phrase (they misspell or use one of the other response options) then the TEB is set to run an Advanced Actions Script in which the other two options are scripted in IF/THEN statements that cause, when the term is entered correctly, the tutorial to jump to their corresponding slides. We've created another tab of IF/THEN statements that say that if the response is NOT equal to one of these response options, then the slide restarts (technically the slide "jumps" back to itself and starts over) and the user gets another chance to start the cycle over again.
I know this is confusing (I had a really hard time explaining it in words), so if anyone is interested I could make a Jing video when I have some time.
Thank you for all your suggestions

Text Entry Captions not created

Using Adobe Captivate 5.0 - Training mode is not creating the Text Captions for Text Entry Boxes, even though selected in the Training/Recording settings. Creates Text Entry box, but no Text Caption. Really want this to work when recording SAP simulations, but doesn't even seem to work when recording internet browser or MS Oulook either. Any ideas? Thanks.

Hello again
Perhaps it will help if I simply describe how Captivate usually works. There are several ways to record. There is "Full Motion" (FMR) where everything is recorded just like a movie. Not the best way of working bit is possible. In FMR no captions or anything of the sort is added during the recording process, but you may add them later if you like.
Then there is the "slide by slide" capture mode. Each click of the mouse generally results in a screen capture. But this mode of capturing has four variations.
* Demonstration
* Training Simulation
* Assessment Simulation
* Custom
Demonstration mode provides text captions for activity. Click this or that. Also, highlight boxes are added along with tracking mouse movement.
Both of the simulation modes will ignore text captions, mouse tracking and highlight boxes. Instead, these modes simply add Click Boxes and Text Entry Boxes to allow "simulation" or interacting with the Captivate. These objects offer "Feedback" captions to indicate Correct or Incorrect actions.
From what you have described, you want to enable "Custom" recording mode where you choose the mix of elements you get.
However, NONE of these modes will analyze what is happening and describe it to the user. Instead, they may or may not recognize what you are clicking on in order to create captions. You might see funky names like "Click the TechnicalNameForControl" control.
Does this help any?
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

How can I get a click box to interact with a text entry box on the same page?

I'm creating a tutorial on using a specific system and trying to recreate what the end user would actual do in the system. On one slide, the end user must enter text into a field, then press a button (click box) to advance to the next slide. I want to be able to have the click box validate if the text entry is correct before advancing to the next slide. Is there a way to get the click box to validate the text entry? Not sure how to get the two objects to "talk" to each other rather than function independently.
Literally, I want the end user to enter the data in the text entry box, then click on the Get button. I need the Get button (click box) to both validate that the data entered in the text entry box is correct and, if it is, advance to the next slide. If the data is incorrect, I need the Get button (click box) to show the failure caption and have the end user re-enter the data correctly.
How do I get the objects to work together?

Hi there
You need to delete the Click Box. Yes, you heard me. Delete the puppy.
I know it sounds weird. But bear with me. After you delete it, double-click the Text Entry Box. Then click the Options tab. See that option called Show Button? Click it and click OK to dismiss the TEB properties.
Now you have the button you want. If you don't want a button, double-click it and set it as transparent. Remove the text. Position as desired where the Click Box was before.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Font specified in Text entry box not what shows in playback

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