WiFi vs Mobile Data Usage with phone

So, I'm looking to move from my Storm2 to a Z10 and the one thing holding me back at the moment is that I will lose my unlimited data plan with Verizon if I make the switch.
Admittedly I only use less that 0.5 GB a month currently and I have WiFi at my normal locations.
My question is whether it uses the WiFi properly or as a primary link because I know that the Storm2 does not.
Before I get some defender of BB here, my simple test is a website which is only available through my intranet. When I'm hooked up with everything on an connected I cannot reach this site but when I turn off Mobile service and have only WiFi on, the website works fine. This would tell me that the system defaults to mobil and I cannot see where it would use wifi except when signal drops out.
So, before I could move to a phone where I fully expect to use more of my data plan I would need to know that it actually defaults to wifi when available.
I apprecaite the help,
Mike

It does.
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Similar Messages

How do i know when i'm using wifi vs mobile data usage?

if for example I am surfing the internet. wifi is free vs. using mobile data

Upper part of your phone will either say 3g or it will show the wifi symbol

WIFI and mobile data connections not connecting with any other outside WIFI networks. Bluetooth not working in car. Any solution?

After installed iOS7 I am facing the following two problems:
1. WIFI as well as mobile data connection are working fine at my home. But, not connecting with any other outside WIFI networks. Error message is 'unable to join network'. Mobile data also not connected outside my home. Sometimes wifi and mobile data connect outside my home when I turn off and on the phone.
2. Bluetooth, in my car, paires well and incoming and out going calls can be received and made. The problem is no sound out put from speakers.
Apple please make note of the above problems (of million people) and give solution before giving any other updations for painting and tinkering the screens.

Check this thread, the same solution might work for you:
http://discussions.nokia.com/t5/Nseries-and-Symbian-Smartphones/N8-111-040-1511-Wifi-and-mobiledata-...

Facing issues with 3g Mobile Data Usage Current Period and Apps Volumes are differ.

Hi All,
i am facing some data mismatch with my iphones. the actual mobile data usage volume and data usage for Apps volumes are showing different data.
for eg : Mobile Data Usage - Current Data Usage - Current Period volumes showing 342 MB but if i check the Use Mobile Data For Apps Volumes for all Apps including System Service Data's and Uninstalled Data's are showing very less ( around 200 MB only ) compare with Current Period Volumes.
Mobile Data Usage - Current Data Usage - Current Period and Use Mobile Data For Apps ( Apps wise data usage ) Data's are not matching..
Please let me know will it show like that only or its an issue ???? if you want i can share the screen shot as well.

Hello kasinathadurai,
Welcome to the Apple Support Communities!
I understand that you have some questions about cellular data usage and apps that use cellular data. For this question, I would refer you to the attached article that will help explain how data usage, call time, and app cellular data is calculated.
Learn about cellular data settings and usage on your iPhone and iPad (Cellular Model) - Apple Support
Have a great day,
Joe

Does anyone have problems with data usage with att and Iphone5?

Hello, Does anyone have problems with data usage or non usage I should say with Iphone 5 and AT&T?

After 4+ months of dealing with this data usage and battery drain problem that included 3 data captures of my wife's iMac, the trigger for us regarding the problems syncing with iCloud, and 5 hours of logs off my iPhone 6 to be analyzed by Apple engineers that included times my wife's computer was both on and off to demonstrate the difference in data usage and battery drain under those conditions, I can say with very reasonable certainty that the iOS 8.3 and corresponding Mac OS 10.10.3 update has solved the problem.
We have now been running for about 2 weeks and data usage with the iCloud Servers attempting to sync has dropped from a rate of 31 GBs to under 15 MBs per month. Yes, you read it right. We were burning 2000 times as much data doing absolutely nothing important on both of our phones, a 5s and a 6. Just imagine what that does to battery life! The 5s would last about 5 hours and the 6 was dead in less than 14.
The distasteful aspect of this process was how the engineers were quietly fixing the problem at the same time sending messages to my contact person within Apple that were dismissive in nature in the face of indisputable unreasonable results. I must say, this experience with the multiple times the engineers' responses were inappropriate put a little tarnish on the old Apple shine of the ‘It just works’ mantra. This was my first experience in 34 years that caused me to stop recommending Apple products without reservations and with a disclaimer.
Since the update solved the problem, then I can only conclude that there was a logic bug regarding the reaction within the process to the incoming data that was corrected. There was noting short of logging out of iCloud that circumvented the problem for us, Gator5000e and probably many others noted on other threads. I am not trying to imply that this is the cause of everyones battery use problem, but it is reasonable that it was a cause for many.

Huge data usage with Verison 4G LTE hotspot ( Verizon-890L-50DB)

Recently upgraded my internet service to a Verizon 4G LTE hotspot (Verizon-890L-50DB). First month - no problems - second month - I have 6GB of overage charges. Every time I log in to check email or any other minimal data usage task, I get hit with another GB or more of download usage. My computer is an HP Pavilion Laptop, Windows 7 with NETWORX installed. Networx tells me it is indeed MY computer that is downloading this data and my hard drive is also showing the increases in data.
I've run AVG, Glary Utilities, Speedy PC PRO and Spybot Search and Destroy but found no virus, rootkit or anything on my computer that would explain this problem.
When I use a different wireless internet service, I do NOT see the extraneous data usage.
I contacted Verizon's support team and got no help diagnosing the problem but they did agree to send a replacement for my hotspot device. Hopefully this fixes the issue; then I have to battle with them about the unwarranted $60 or more in overage charges.
Has anyone else experienced a problem similar to this?

I would recomend getting out of the contract before the 14 day trial period ends.   Verizon will charge you an activation fee, restocking fee and one months service, but that is better than being stuck with this mess. I have homefusion and am afraid to use since verizon seems to fabricate data usage. Unfortunately I did not realize this untill after the 14 day trial. Now is will cost me $350 to terminate my contract.
Date: Mon, 18 Feb 2013 21:21:48 -0700
From: [email protected]
To: <Email address removed for privacy.>
Subject: Re: Huge data usage with Verison 4G LTE hotspot ( Verizon-890L-50DB) - Re: Huge data usage with Verison 4G LTE hotspot ( Verizon-890L-50DB)
                                                                                Re: Huge data usage with Verison 4G LTE hotspot ( Verizon-890L-50DB)
    created by Lyda1 in Verizon Jetpack 4G LTE Mobile Hotspot 890L - View the full discussion
Exactly the same thing has happened to me. I purchased the Verizon Jetpack™ 4G LTE Mobile Hotspot 890L two days ago. After one day, I had supposedly used half the 5GB monthly allowance. After two days, I am at 4.25 GB usage. I don't stream movies, I have the hotspot password protected, I live alone, and no one else uses my computer. I have not downloaded any large files. At this rate, I'll go broke soon.
Reply to this message by replying to this email -or- go to the message on Verizon Wireless Community
Start a new discussion in Verizon Jetpack 4G LTE Mobile Hotspot 890L by email or at Verizon Wireless Community
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Wifi and mobile data problems

Hello
I am reporting a problem regarding the wifi and mobile data on my Xperia Z1. Whenever I lock my phone, the wifi and mobile data keeps turning on by itself again and again. I have tried to turning the "automatic turn on wifi when sleep" to "never" but it keeps turning "always" whenever I lock my phone, so does the mobile data. I look forward to some replies.
Sincerely

Hi @Nick2510 I suggest you to first run a backup of the device information like this: http://talk.sonymobile.com/t5/FAQ/Backup-amp-Transfer/m-p/407253#U407253 Try performing a system repair using PC Companion: http://support.sonymobile.com/gb/tools/pc-companion/ This will factory reset your phone and erase all data. You might need tocharge your device for about 1-2 hours before so the device has at least 80% battery. Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device). Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process. If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose
Windows 7 or XP. I hope can be useful. I'm at disposal for any question. Best Regards,

When I open firefox android, my wifi and mobile data switch off on HTC one M7

I cannot surf the net with firefox on my HTC one M7 as of this week.
Every time I open the browser, it closes my wifi and mobile data, meaning I get the error 'server not found'
i tried removing it and all its add ons, then re-installing...
Just the same.
Anyone help please?

Hi RichyRiches
# I have an HTC One M7 running Firefox for Android 35 with Android 4.4.3. Is that what you are using?
# "Every time I open the browser, it closes my wifi and mobile data, meaning I get the error 'server not found' " - Strange I have no such issue. Any websites in particular? Or is all of them? Do other web browers work?
# I don't think this is a Firefox for Android problem. In the past problems like that have been because of WiFi issues caused by firewalls. Please check with your ISP and check your firewall.
Cheers!
....Roland

A few questions on upgrade fee, overage charge on prorated bill, and data usage when phone is on WiFi

1st question, I bought 2 iPhone 4s's Dec 2011, unlimited plan which was up Dec 2013. April 19 2014, I bought 2 iPhones, 1 5c, 1 5s with the more of everything plan, which is not more of everything, it's far less then my old plan, but whatever. I got charged a total of $60 for a $30 upgrade on each phone. I'm not upgrading, my plan was expired, I bought 2 new phones and was forced into a new plan in order to get new phones, how is this an upgrade? Never been charged in all these years(early 2000's I became a customer) of being a loyal Verizon customer of an upgrade fee, unless I was upgrading my phone before the contract was done. If I was a brand new customer to Verizon would I get charged this upgrade fee?
2nd question, my bill cycle runs from the 24th to the 23rd, since I bought these new phones on the 19th, there were 5 days left to the billing cycle, so they prorated old plan and new plan. New plan is 1 GB, 5 days were prorated, I used in those 5 days between the 2 phones 371.77 MB, and I'm being charged for an overage of 206.61 MB of $15. Now my plan gives me 1 GB a month, that would be 1024 MB, I didn't go over this 1 GB in the month, so why am I being charged an overage for 5 lousy days?
3rd question, really 5 days and I used 371.77 MB's of data? Strange, didn't get the new phones until after 6pm on April 19th, yet I have all kinds of data charges on that day, when both phones were in my home, connected to WiFi the entire day. I spent the entire day online jerking around with 2 different Verizon employee's over getting new phones and a new plan in my home, on my computer, never touched my phone the whole day. Couldn't the day before I smashed the screen beyond use. So how on earth did I have all these data charges on that day? Now I could understand if I had, had the new phones earlier in the day, because there seems to be some strange glitch with these iPhone 5's were you use data, even when your phone is connected in your home to WiFi, but these were the 4s phones during the times of these data charges..
I'm not happy at all, first I got jerked around by 2 different Verizon employee's online, every option I tried they had some stupid reason why I could not do that and that I had to go with 1 option, I got so fed up, I didn't process my order online. I then turned around and went over to Sprint and spent time online with a Sprint employee, where I did not get jerked around, where I could have placed my order and then went to the store and picked up my phones right then. But no I was foolish, long time Verizon customer, happy with Verizon until this day, so I got in my car, drove to a store and spent an hour doing the whole process over with a nice friendly store employee(not a Verizon store). Now I get these upgrade fees, overage fee for 5 days of data service, where I was not over my monthly 1 GB, and all kinds of data charges appearing in the 5 days of the bill cycle on these new phones. Might not be much strange added on data to some, but in 2 years 4 months of the 4s iPhones, never used more then 1 GB a month and now so far I will exceed that 1 GB in this new billing cycle and by at least 1 GB, it would be 2 GB's except I shut one phone completely down and the other one is down to bare minimum, when nothing has changed in the way we are using our phones, and we are not using more data. I have now completely shut my phones cellular data off, I've turned it on in this billing cycle 6 times, bare minimum of only when I absolutely have to. The other phone, I can't do that with, and that phone is going through double, possibly triple the amount of data then the 4s, same user on both phones. I do now shut the cellular off of that phone when it comes into the house and it's not turned back on until it's out my door, so I will see if these strange data charges stop for when the phone is in the home hooked to WiFi. On top of that, I have shut down every app on that phone that is needed when WiFi can't be accessed, cellular is turned off except for 2 or 3 things. This is a bunch of garbage, I have 2 smartphones, and I have to shut them down and turn them into nothing but a normal old phone. What the heck is going on with this?

I will try to address your concerns - and explain why things are as they are ... you may not like the explanation but hopefully it will help you understand what has happened and what you can do moving forward.
I got charged a total of $60 for a $30 upgrade on each phone. I'm not upgrading, my plan was expired ... If I was a brand new customer to Verizon would I get charged this upgrade fee?
Verizon's definition of "upgrade" is purchasing phone at a discount and agreeing to a new contract - if you are a brand new customer, you pay a $35 activation fee. If you are an existing customer, you pay a $30 upgrade fee - this has been in place for about 2 years now.
2nd question, my bill cycle runs from the 24th to the 23rd, since I bought these new phones on the 19th, there were 5 days left to the billing cycle, so they prorated old plan and new plan. New plan is 1 GB, 5 days were prorated, I used in those 5 days between the 2 phones 371.77 MB, and I'm being charged for an overage of 206.61 MB of $15. Now my plan gives me 1 GB a month, that would be 1024 MB, I didn't go over this 1 GB in the month, so why am I being charged an overage for 5 lousy days? You only had the new plan for 5 days - pro-rating means you get about 34 MB per day, or about 170 MB for those 5 days. If you used 371, that a 200 MB overage. You likely were only charged for 5 days of the new plan as well...
... I have shut down every app on that phone that is needed when WiFi can't be accessed, cellular is turned off except for 2 or 3 things. This is a bunch of garbage, I have 2 smartphones, and I have to shut them down and turn them into nothing but a normal old phone. What the heck is going on with this?
My daughter recently upgraded from her iPhone 4 to a 5c - her data spiked and she used nearly 1 GB in the first week where that was about what she uses an entire billing cycle. We went through all her data settings and discovered she had about 10-12 apps (Facebook, Instagram, etc) that were updating all the time, connected to wifi or not. She shut most of those off and will open the app and update manually when she is on wifi. She downloaded and is using Onavo to manage her data and understand what gets used and when. I hope we have it under control, but the defaults on the iPhone 5 seem to turn on everything to update constantly, and that's just not a good thing.
It does seem the iPhone 5 series takes more work than any phone I've ever used to keep data usage manageable.

Data usage with wifi

Hey I am traveling Canada now, and turned on Air Plane mode in order to block the data usage. At the same time, I turned on wifi so that I searched the map through the traveling. However, today, as I turned on the cell phone on and checked the data, I used 0.4GB data with Airplane mode on. BUT, When I turned off the airplane mode, it changed that I have never used data. Also, after turned off the plane mode and turned on the plane mode back, it keeps showing that I have never used data again. I just confused which one is true. Also, my phone model is galaxy 4S.
Thanks

Not sure how to explain the anomaly, but I have traveled using airplane mode and never got any charges of data on the phones I put in airplane mode before arrival.

Cannot connect to the internet via wifi and mobile data

im having hard time connecting to the internet even if wifi has a very strong signal as indicated on the phone..i tried every solution that i found in the internet but to no avail..i tried restarting my phone..i tried turning the airplane mode on then switching the wifi on but still unsuccessful..even mobile data isnt working..i configured the apn manually applying the recommendations of the network provider but its still offline..how am i gonna connect to the internet..help me pls..thanks

You might want to repair your phone with PCC
PC Companion (PCC)
Bridge (for Mac)
Alternatives on How to backup Xperias
http://talk.sonymobile.com/thread/36355
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Insane Data Usage When Phone Is Not In Use

I started noticing over the last month or so, that my wife's line has been using triple the data I do.
She is not a data user as I am...
Looking at the data logs, I notice weird things like the below, usage in Megs:
2/3/2014
10:55 PM
27.57
2/3/2014
4:55 PM
45.59
2/3/2014
10:55 AM
252.32
2/4/2014
10:55 AM
34.18
2/4/2014
4:55 AM
116.82
On 2/3 at 10:55AM, my wife was at home and utilizing our Wifi...both our iPhone connect to Wifi automatically...not that the spikes were at 10:55A, 4:55P and 10:55P...always on the 55th minute...
On 2/4 she used 116Mb at 4:55AM...she was asleep and again, the phone was on Wifi
2/5/2014
4:46 PM
84.14
2/5/2014
10:46 AM
93.39
2/5/2014
4:46 AM
30.25
2/4/2014
10:55 PM
61.84
2/4/2014
5:58 PM
85.13
Note again on 2/4...10:55P (following same pattern of 2/3, 3 heavy times of data usage down to the minute);
On 2/5 again, 3 heavy data usage moments when she would be at home (asleep for one of them) for two of them.
2/6/2014
12:29 PM
27.41
2/6/2014
6:29 AM
82.83
2/6/2014
12:29 AM
81.14
Again...12:29AM, on Wifi and she was asleep; 6:29AM, she doesn't get up until 7AM...again always on the 29th minute.
2/8/2014
11:53 AM
41.75
She was at home and on Wifi...
2/9/2014
6:59 AM
14.04
2/9/2014
12:59 AM
107.25
This is Sunday...both times she was asleep...she didn't wake up until 8:30AM that morning...
2/10/2014
6:59 AM
13.69
She was asleep again...
What the heck is going on here?
Can anybody help???

I am having the same problem. Went to a Verizon store to see if someone there could help me. While in the store another customer was in asking the same question. We were both told by the Verizon store manager that she couldn't help us. She told us to call Verizon to get it straightened out. Tried to get through to Verizon on the phone and got tired of being on hold for 30 minutes. Went online to try to "chat" with a representative and I couldn't get through to anyone that way either. I have a shared plan with my husband and we have never gone over the 4GB. Now it is continually sending alerts that we are going to get charged for overage. The records show data being used all hours. Even when we are asleep??? Hope Verizon gets this straightened out soon.

Sudden increase of data usage with my jetpack.

This is crazy! For the first few months using my jetpack, my usage was consistent with my usage when I was with Sprint. I monitor my usage on a regular basis. So you can image my surprise when I received two text messages in the middle of the night, 15 minutes apart telling me I was at 75% and the 90% of my 14 gig limit, just 17 days into my billing cycle. We had used just over 4 gig to this point, an average month. I contacted Verizon immediately. I was told that Verizon was having technical difficulties but she still put me through to a tech support person. The Tech gave me a song and dance about my data usage that did not match up with my data usage that was being reported on My Verizon, so I pushed the issue and called back. The customer service rep started an investigation on my behalf. When she called me several days later, I was informed that the usage was legit and it was my fault because I had left my jetpack on even when we were not using the internet and there must have been updates occurring. I was also told that nothing could be done until my next bill was issued. We run Linux and do not run ANY automatic updates. After turning off my jetpack for several days, my daughter turned it on for less than 30 minutes to check her email and blogs for her college class. It used in excess of .5 gig during this time. I will be taking my jetpack into the closest Verizon store to get checked out. If this is not resolved to my satisfaction, I will be eating the early cancelation charge and dropping Verizon. I would rather pay a little more through an internet satellite provider than be duped by a company unwilling to fix an obvious problem.

I can see by the posts on this site there are no solutions to an obvious problem with the Verizon Jetpack. My data usage says I have used over 15GBs! in a few hour period and I was only on the internet for about and hour and just the usual checking my email, bank statement, Facebook. My jetpack worked fine up until a two and a half months ago I have contacted Verizon a month ago about excessive data usage reporting. So far this month it says I have over 15G used! No way could it be. My browsing hasn't changed. My computer hasn't changed. I have not downloaded any music or movies for months and I shut off the automatic run on videos on Facebook. I've lived in the same house for 35 years. I shut my jetpack off when I'm done .. If I turn on the Jetpack. and check email and do some browsing,,.within half a day to a day I get a notice that says I've used almost 2 more GB of data!! This is insane. I haven't watched anything on Netflix since last April or May and even then I didn't have any overages. This is a new problem. I took my Jetpack in to our local Verizon Store and all he could do was confirm the data usage. The lady from online support who chatted with me last month said she would back charge to the cheaper plan for a month and then drop it the next month, but now my account shows I'm on a 14 GB plan (use to be 10 then she put it at 12 supposedly for one month..so don't know how in the heck it's now at 14) and it is saying I'm over my data usage. Right now I'm using my phone hotspot. I do not have overages being reported when I use this connection. I also have used my daughters hotspot and NO problem. Face it , to whatever Verizon Tech may be reading this... The problem is there's a bug with the Jetpack 4g or a problem with it's data reporting. I don't believe a large corporation would try to dishonestly upcharge data. I used the old Jetpack in 2011 and 2012 and NEVER had an overage problem. I updated to this new one last November and didn't have a problem until about 2 months ago. I'm an older senior and this is a big problem on a fixed income. My internet usage is about the same as it's been for the past decade. That's why I called Verizon about this problem. I thought maybe the account had been hacked somehow and someone was piggy backing on my device but with the postings on this site and others I see it's a Verizon Jetpack problem! NO ONE wants to Help. The replies I get from Verizon is " Well, this is what the data report says, so you must be using it somehow, with updates or background programs etc. " When NOTHING has changed on my end and it doesn't happen on other WiFi equipment it's obvious this is a Verizon Jetpack problem.. I am just not going to use my Jetpack anymore and believe when I say it will NOT be recommended to anyone we know, not that that will make a dent in anyones life at Verizon, and I use to think it was really a great tool for traveling etc. My husband and I do have the contract with Verizon and will run it out but this has been a really bad experience. BTW..I only hook this up to our computer at home or when we use the tablet up at our cabin,.so only one device at a time and no big downloads.

FORCED DATA PACKAGE WITH PHONE UPGRADE

I have been a verizon customer since cell phones were cool. I started with a bag phone in my car. I have 5 verizon phones. Four on a family plan and one through a work plan.
My son wanted to upgrade his phone today which is eligible for early upgrade. I was very disappointed to find out that any decent phones available come with a mandated data package. There are two options - for the really nice phones it is $29.99/month, for the basic phones like the LG Envy which I have now it is $9.99/month.
So right now I spend on the family plan about $2000 per year on cell phones. (It used to be about $3,500 before I got my work phone). If we renewed to the basic LG Envy phones (which I like) it would be an extra $40/month or $480 per year. If we upgraded to the nice phones it would be an extra $120/month or $1,440 per year. For unlimited data usage this is not a bad deal.
There is only one problem - I DONT WANT IT OR NEED IT!!!!!!!! I have computers at home with wireless, a laptop with wireless, an i-touch with wireless. Also, my spouse or children do not need unlimited data or the internet on their phones! Who wants to pay for a 16 and 13 year old to have unlimited data and wireless?
I spoke to Verizon customer service and they told me which phones are available with no data package. Nothing against LG and Samsung but the phones available under those plans are garbage. They have small screens and are pathetic little phones with limited features. Even though I don't use the internet on my phone why wouldn't I want one with a great camera, a large screen for pictures and video messaging?
I realize from talking to customer service that they did surveys to see what customers wanted. I guess I am one of the only people out there that likes advanced features on a phone with out the internet available to me at all times. I don't agree with this. Or is it just that it is more convenient to squeeze another $500 or $1500 per year from a family? Why not double your sales when you can. I know every other carrier is doing it which is why Verizon can force this on its customers. Customer service reminded me of this several times.
Could we afford donating this money to Verizon for no purpose? Probably but why the {word filter avoidance}
would we? No wonder so many people are in debt. I think our money could be used better to send kids to college, pay the mortgage or invest it. I think this policy is hostile towards customers. If they really want to serve their customers offer the phones at higher price without a data package. I guess that wouldn't work since Verizon makes its money from service agreements not the equipment.
- Unhappy Verizon Customer looking for other options......

Ryder435 wrote:
I have been a verizon customer since cell phones were cool. I started with a bag phone in my car. I have 5 verizon phones. Four on a family plan and one through a work plan.
My son wanted to upgrade his phone today which is eligible for early upgrade. I was very disappointed to find out that any decent phones available come with a mandated data package. There are two options - for the really nice phones it is $29.99/month, for the basic phones like the LG Envy which I have now it is $9.99/month.
So right now I spend on the family plan about $2000 per year on cell phones. (It used to be about $3,500 before I got my work phone). If we renewed to the basic LG Envy phones (which I like) it would be an extra $40/month or $480 per year. If we upgraded to the nice phones it would be an extra $120/month or $1,440 per year. For unlimited data usage this is not a bad deal.
There is only one problem - I DONT WANT IT OR NEED IT!!!!!!!! I have computers at home with wireless, a laptop with wireless, an i-touch with wireless. Also, my spouse or children do not need unlimited data or the internet on their phones! Who wants to pay for a 16 and 13 year old to have unlimited data and wireless?
I spoke to Verizon customer service and they told me which phones are available with no data package. Nothing against LG and Samsung but the phones available under those plans are garbage. They have small screens and are pathetic little phones with limited features. Even though I don't use the internet on my phone why wouldn't I want one with a great camera, a large screen for pictures and video messaging?
I realize from talking to customer service that they did surveys to see what customers wanted. I guess I am one of the only people out there that likes advanced features on a phone with out the internet available to me at all times. I don't agree with this. Or is it just that it is more convenient to squeeze another $500 or $1500 per year from a family? Why not double your sales when you can. I know every other carrier is doing it which is why Verizon can force this on its customers. Customer service reminded me of this several times.
Could we afford donating this money to Verizon for no purpose? Probably but why the {word filter avoidance}
would we? No wonder so many people are in debt. I think our money could be used better to send kids to college, pay the mortgage or invest it. I think this policy is hostile towards customers. If they really want to serve their customers offer the phones at higher price without a data package. I guess that wouldn't work since Verizon makes its money from service agreements not the equipment.
- Unhappy Verizon Customer looking for other options......
Dittos to TedKord!
There are many with situations similar to yours. Our first of 5 lines just went month-to-month this week as there are NO UPGRADE OPTIONS to upgrade from an enV2 without the mandatory data surcharge of $120 per year. If you are a facebook member you can do a search for Verizon and you will find a group there, several thousand strong now, that also agree and share your frustration. You can also find links there to contact the FTC, FCC, Verizon, etc.   Take a look and join us if you haven't already.

High data usage with Exchange email

We have encountered the following problem when using Exchange email.
Device used: iPhone 5
Exchange Server 2007 SP3
The exchange mailserver is limiting the size of an email to for example 10 MB
Now the users send an email with multiple high resolution pictures via email exceeding this 10 MB
The email stays in the outbox and retries over and over and over to send the email.
When connected to cellular network the data usage is increasing rapidly and the result is a very large bill.
What can be done to prevent the email from sending over and over again?
The user does not notice any problem as the email stays in the outbox.
Your thoughts are highly appreciated.
Remko

Currently on the phone with Apple. I do believe this is a technical issue.
The user sends out an email and it is not very clear to the user that there are problems sending the email.
I have seen instances were users used up to 3GB of cellurlar data usage because they send just on email that was too large.
Will post if I learn anything from Apple.
Did you know that there is some mechanism on the phone for to prevent sending to much content? Try to select like 20-30 pictures and use the arrow icon to assign the pictures to an application. You will notice that there is not much to select from. Now try to reduce the amount of pictures. More option will become available as you reduce the amount of pictures.
Unfortunately, if you attach anything from the mail app there does not seem to be a check on how much data you send.
Remko

WiFi vs Mobile Data Usage with phone

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