Free Busy takes over 30 seconds to retrieve on Outlook 2010 using Exchange Server 2010
We have a small 100 user domain running Exchange server 2010 and outlook 2010 clients. The issue is that Retrieving Free/Busy takes over 30 seconds.
So someone is trying to schedule a meeting has to wait Minutes see the Free/busy time for many users.. I have checked and all the users in question have published at least one month free busy time.
It seems it would be much faster. Anyone have this same experience and know of a way to speed it up?
thanks in Advance
David
Hi David,
Does the issue happen in OWA? In Exchange 2010, the free/busy information is retreved by using Availability service (EWS url). Generally, if a user wants to view free/busy information when create a meeting, the http Availability service request
would send to CAS server.
Please check whether the usage in Exchange server is high when the slow free/busy information occurs. This reflect time would also be related to the network in your environment.
Regards,
Winnie Liang
TechNet Community Support
Similar Messages
-
I noticed recently that I cannot see anymore free/busy information for my own organization colleagues.
I'm using Outlook 2013 (latest updates) upon Exchange 2010 (SP ?).
The suggestion DO work on my account using OWA.
Other users w/Outlook 2010 have no problems.
I tried to run "outlook /cleanfreebusy" but that switch isn't supported anymore in outlook 2013.
Anyone can help ?
ThanksHi,
I didn't say two but three places.
Actually, my wording is a bit confusing. In terms of where you go to remove them, it is indeed "Program and features" and "see installed updates". Now within there, I had the KB listed several times (3) under different products (like "Microsoft Outlook 2013"
and "Microsoft Office Professional Plus 2013") and I had to uninstall the KB from all three entries.
Note that, as per Robert Sparnaaij (http://www.howto-outlook.com, http://www.msoutlook.info)
: "I’m aware of the issues but they are not as black and white as the article(s) suggest(s) and not that widespread either to do a general recommendation to uninstall
a security update. In case of the IMAP issues, they are actually wrong.", and "It was said to
be fixed with Path Tuesday for December (December 10) but unfortunately somehow the Outlook 2013 update missed the cut. It got published on December 13 after all but only was approved a little over 24 hours ago as KB2850061. However, at the moment, only the
downloads are available but not yet the KB article nor are they currently being offered via Microsoft Update so unfortunately, the issue will drag on a bit longer. I’ve just published an article about it here:
http://www.howto-outlook.com/news/update-2013-12-ol2013.htm".
Lastly, "The KB article of the November update confirms that it fixes the Autodiscover connectivity issues with Exchange 2007:
If you are using Outlook to connect to a Microsoft Exchange Server 2007 mailbox:
You receive an error message that resembles either of the following when you try to configure Automatic Replies (Out of Office): Your automatic reply settings cannot be
displayed because the server is currently unavailable. Try again later.
You cannot retrieve Free/Busy data for calendar scheduling.
Add-ins that use the Account.SmtpAddress property no longer work.
These features rely on an underlying
Autodiscover technology. After you install this security update, Autodiscover may fail for Exchange 2007 configurations. Therefore, Outlook features that rely
on Autodiscover will also stop working. To resolve these issues, install update 2850061."
Hope this helps. -
Query Takes 43 seconds to retrieve 650 records
Hi,
We have Query which takes 43 seconds to retrieve 650 records.We are on 10.2.0.4 version.Kindly Suggest me any changes is required.
SELECT InstrumentID, MEGroupID, MessageSequence FROM TIBEX_msgseqbyinstrumentbymeid WHERE MEGroupID = 'ME1';
PLAN_TABLE_OUTPUT
Plan hash value: 1364023912
| Id | Operation | Name | Rows | Bytes | Cost (%CPU)| Time |
| 0 | SELECT STATEMENT | | 25 | 1550 | 56585 (2)| 00:11:20 |
| 1 | HASH GROUP BY | | 25 | 1550 | 56585 (2)| 00:11:20 |
|* 2 | HASH JOIN | | 3272 | 198K| 56584 (2)| 00:11:20 |
|* 3 | TABLE ACCESS FULL | TIBEX_INSTRUMENT | 677 | 14894 | 18 (0)| 00:00:01 |
| 4 | VIEW | | 5689 | 222K| 56565 (2)| 00:11:19 |
| 5 | UNION-ALL | | | | | |
| 6 | HASH GROUP BY | | 614 | 11052 | 4587 (2)| 00:00:56 |
| 7 | TABLE ACCESS FULL | TIBEX_QUOTE | 455K| 8008K| 4564 (1)| 00:00:55 |
| 8 | HASH GROUP BY | | 108 | 1944 | 50283 (2)| 00:10:04 |
| 9 | TABLE ACCESS FULL | TIBEX_ORDER | 4926K| 84M| 50001 (1)| 00:10:01 |
| 10 | HASH GROUP BY | | 52 | 936 | 8 (13)| 00:00:01 |
|* 11 | TABLE ACCESS FULL | TIBEX_EXECUTION | 307 | 5526 | 7 (0)| 00:00:01 |
| 12 | HASH GROUP BY | | 1 | 40 | 3 (34)| 00:00:01 |
|* 13 | TABLE ACCESS FULL | TIBEX_TSTRADE | 1 | 40 | 2 (0)| 00:00:01 |
| 14 | HASH GROUP BY | | 396 | 7128 | 13 (8)| 00:00:01 |
| 15 | INDEX FAST FULL SCAN| IX_BESTEXREL | 3310 | 59580 | 12 (0)| 00:00:01 |
| 16 | HASH GROUP BY | | 1125 | 20250 | 12 (9)| 00:00:01 |
|* 17 | TABLE ACCESS FULL | TIBEX_MERESUMEPRDTRANSITION | 1981 | 35658 | 11 (0)| 00:00:01 |
| 18 | HASH GROUP BY | | 1 | 17 | 4 (25)| 00:00:01 |
| 19 | TABLE ACCESS FULL | TIBEX_EDPUPDATEREJECT | 10 | 170 | 3 (0)| 00:00:01 |
| 20 | HASH GROUP BY | | 1126 | 32654 | 822 (1)| 00:00:10 |
| 21 | NESTED LOOPS | | 8640 | 244K| 821 (1)| 00:00:10 |
| 22 | TABLE ACCESS FULL | TIBEX_INSTRUMENTADMIN | 17280 | 421K| 820 (1)| 00:00:10 |
|* 23 | INDEX UNIQUE SCAN | XPKTIBEX_CONFIGMEGROUP | 1 | 4 | 0 (0)| 00:00:01 |
| 24 | HASH GROUP BY | | 17 | 306 | 70 (3)| 00:00:01 |
| 25 | TABLE ACCESS FULL | TIBEX_BESTEXECPRICELOG | 12671 | 222K| 68 (0)| 00:00:01 |
| 26 | HASH GROUP BY | | 1 | 40 | 3 (34)| 00:00:01 |
|* 27 | TABLE ACCESS FULL | TIBEX_AUCTIONPRICE | 1 | 40 | 2 (0)| 00:00:01 |
| 28 | HASH GROUP BY | | 1126 | 19142 | 618 (1)| 00:00:08 |
|* 29 | TABLE ACCESS FULL | TIBEX_ADMINACK | 18121 | 300K| 616 (1)| 00:00:08 |
| 30 | HASH GROUP BY | | 1122 | 20196 | 142 (2)| 00:00:02 |
| 31 | INDEX FAST FULL SCAN| INSTRUMENTSTATEMSGSEQ | 23588 | 414K| 140 (0)| 00:00:02 |
Predicate Information (identified by operation id):
2 - access("INSTRUMENTID"="B"."INSTRUMENTID")
3 - filter("B"."MEGROUPID"='ME1')
11 - filter("INSTRUMENTID" IS NOT NULL)
13 - filter("INSTRUMENTID" IS NOT NULL)
17 - filter("INSTRUMENTID" IS NOT NULL)
23 - access("ADMINUSER"="MEGROUPID")
27 - filter("INSTRUMENTID" IS NOT NULL)
29 - filter("INSTRUMENTID" IS NOT NULL)
50 rows selected.
654 rows selected.
Elapsed: 00:00:43.67
CREATE OR REPLACE VIEW TIBEX_MSGSEQBYINSTRUMENTBYMEID
(INSTRUMENTID, MESSAGESEQUENCE, MEGROUPID)
AS
SELECT a.*, b.megroupid
FROM TIBEX_MSGSEQBYINSTRUMENT a
JOIN tibex_instrument b
ON a.instrumentid=b.instrumentid
CREATE OR REPLACE VIEW TIBEX_MSGSEQBYINSTRUMENT
(INSTRUMENTID, MESSAGESEQUENCE)
AS
SELECT instrumentID, NVL(max(MessageSequence),0) as MessageSequence
FROM (SELECT instrumentID, max(MessageSequence) as MessageSequence
FROM tibex_quote
WHERE instrumentID IS NOT NULL
GROUP BY instrumentID
UNION ALL
SELECT instrumentID, max(MessageSequence)
FROM tibex_order
WHERE instrumentID IS NOT NULL
GROUP BY instrumentID
UNION ALL
SELECT instrumentID, max(MessageSequence)
FROM tibex_execution
WHERE instrumentID IS NOT NULL
GROUP BY instrumentID
UNION ALL
SELECT instrumentID, max(MessageSequence)
FROM tibex_TsTrade
WHERE instrumentID IS NOT NULL
GROUP BY instrumentID
UNION ALL
SELECT instrumentID, max(MessageSequence)
FROM tibex_BestExRel
WHERE instrumentID IS NOT NULL
GROUP BY instrumentID
UNION ALL
SELECT instrumentID, max(MessageSequence)
FROM tibex_MeResumePrdTransition
WHERE instrumentID IS NOT NULL
GROUP BY instrumentID
UNION ALL
SELECT instrumentID, max(MessageSequence)
FROM tibex_EDPUpdateReject
WHERE instrumentID IS NOT NULL
GROUP BY instrumentID
UNION ALL
SELECT instrumentID, max(MessageSequence)
FROM tibex_INSTRUMENTADMIN
WHERE instrumentID IS NOT NULL
AND adminuser IN (
SELECT megroupID
FROM tibex_configMeGroup
GROUP by instrumentID
UNION ALL
SELECT instrumentID, max(MessageSequence)
FROM tibex_BestExecPriceLog
WHERE instrumentID IS NOT NULL
GROUP BY instrumentID
UNION ALL
SELECT instrumentID, max(MessageSequence)
FROM tibex_auctionPrice
WHERE instrumentID IS NOT NULL
GROUP BY instrumentID
UNION ALL
SELECT instrumentID, max(AckMessageSequence)
FROM tibex_adminAck
WHERE instrumentID IS NOT NULL
GROUP BY instrumentID
UNION ALL
SELECT instrumentID, max(MessageSequence)
FROM tibex_InstrumentState
WHERE instrumentID IS NOT NULL
GROUP BY instrumentID
GROUP BY instrumentID
/Regards
NarasimhaHi,
I dropped and recreated the stats without any modification(Eg adding new Indexes).The Query is hitting the indexes and it comes out in 00:00:16.86.But in the Production box the Same Query is doing Full tablescan.
The only difference in producation and Test Env is I collected the Fresh stats but in prod Kindly read below and give me suggestion
The Process Happens
In the Beginning of the Day Following tables contains Like 100 records and as the day process it will reach 1,2,3,4 millions records by the EOD.During the EOD day we generate stats and delete those records and Tables will have 100 or 200 records but the stats will be for 4 Million records.Kindly Suggest me the best option
tst_pre_eod@MIFEX3> set timing on
tst_pre_eod@MIFEX3> show parameter user_dump_dest
NAME TYPE VALUE
user_dump_dest string /u01/app/oracle/admin/MIFEX3/u
dump
tst_pre_eod@MIFEX3>
tst_pre_eod@MIFEX3> show parameter optimizer
NAME TYPE VALUE
optimizer_dynamic_sampling integer 2
optimizer_features_enable string 10.2.0.4
optimizer_index_caching integer 0
optimizer_index_cost_adj integer 100
optimizer_mode string ALL_ROWS
optimizer_secure_view_merging boolean TRUE
tst_pre_eod@MIFEX3>
tst_pre_eod@MIFEX3> show parameter db_file_multi
NAME TYPE VALUE
db_file_multiblock_read_count integer 128
tst_pre_eod@MIFEX3>
tst_pre_eod@MIFEX3> show parameter db_block_size
NAME TYPE VALUE
db_block_size integer 8192
tst_pre_eod@MIFEX3>
tst_pre_eod@MIFEX3> show parameter cursor_sharing
NAME TYPE VALUE
cursor_sharing string EXACT
tst_pre_eod@MIFEX3>
tst_pre_eod@MIFEX3> column sname format a20
tst_pre_eod@MIFEX3> column pname format a20
tst_pre_eod@MIFEX3> column pval2 format a20
tst_pre_eod@MIFEX3>
tst_pre_eod@MIFEX3> select
2 sname
3 , pname
4 , pval1
5 , pval2
6 from
7 sys.aux_stats$;
SNAME PNAME PVAL1 PVAL2
SYSSTATS_INFO STATUS COMPLETED
SYSSTATS_INFO DSTART 01-11-2010 17:16
SYSSTATS_INFO DSTOP 01-11-2010 17:16
SYSSTATS_INFO FLAGS 1
SYSSTATS_MAIN CPUSPEEDNW 1489.10722
SYSSTATS_MAIN IOSEEKTIM 10
SYSSTATS_MAIN IOTFRSPEED 4096
SYSSTATS_MAIN SREADTIM .71
SYSSTATS_MAIN MREADTIM 15.027
SYSSTATS_MAIN CPUSPEED 2141
SYSSTATS_MAIN MBRC 29
SYSSTATS_MAIN MAXTHR
SYSSTATS_MAIN SLAVETHR
13 rows selected.
Elapsed: 00:00:00.07
tst_pre_eod@MIFEX3> set timing on
tst_pre_eod@MIFEX3> explain plan for
2
tst_pre_eod@MIFEX3> SELECT InstrumentID, MEGroupID, MessageSequence FROM
2 TIBEX_msgseqbyinstrumentbymeid WHERE MEGroupID = 'ME1';
GLJd ME1 2.9983E+18
TALKl ME1 2.9983E+18
ENGl ME1 2.9983E+18
AGRl ME1 2.9983E+18
HHFAd ME1 2.9983E+18
GWI1d ME1 2.9983E+18
BIO3d ME1 2.9983E+18
603 rows selected.
Elapsed: 00:00:16.72
tst_pre_eod@MIFEX3> SELECT InstrumentID, MEGroupID, MessageSequence FROM
2 TIBEX_msgseqbyinstrumentbymeid WHERE MEGroupID = 'ME1';
603 rows selected.
Elapsed: 00:00:16.86
Execution Plan
Plan hash value: 2206731661
| Id | Operation | Name | Rows | Bytes | Cost (%CPU)| Time |
| 0 | SELECT STATEMENT | | 13 | 806 | 111K (5)| 00:01:20 |
| 1 | HASH GROUP BY | | 13 | 806 | 111K (5)| 00:01:20 |
|* 2 | HASH JOIN | | 3072 | 186K| 111K (5)| 00:01:20 |
|* 3 | TABLE ACCESS FULL | TIBEX_INSTRUMENT | 626 | 13772 | 28 (0)| 00:00:01 |
| 4 | VIEW | | 5776 | 225K| 111K (5)| 00:01:20 |
| 5 | UNION-ALL | | | | | |
| 6 | HASH GROUP BY | | 782 | 14076 | 10056 (5)| 00:00:08 |
| 7 | TABLE ACCESS FULL | TIBEX_QUOTE | 356K| 6260K| 9860 (3)| 00:00:08 |
| 8 | HASH GROUP BY | | 128 | 2304 | 101K (5)| 00:01:12 |
| 9 | VIEW | index$_join$_007 | 3719K| 63M| 98846 (3)| 00:01:11 |
|* 10 | HASH JOIN | | | | | |
| 11 | INDEX FAST FULL SCAN| IX_ORDERBOOK | 3719K| 63M| 32019 (3)| 00:00:23 |
| 12 | INDEX FAST FULL SCAN| TIBEX_ORDER_ID_ORD_INS | 3719K| 63M| 24837 (3)| 00:00:18 |
| 13 | HASH GROUP BY | | 23 | 414 | 4 (25)| 00:00:01 |
| 14 | VIEW | index$_join$_008 | 108 | 1944 | 3 (0)| 00:00:01 |
|* 15 | HASH JOIN | | | | | |
| 16 | INDEX FAST FULL SCAN| TIBEX_EXECUTION_IDX1 | 108 | 1944 | 1 (0)| 00:00:01 |
|* 17 | INDEX FAST FULL SCAN| TIBEX_EXECUTION_IDX4 | 108 | 1944 | 1 (0)| 00:00:01 |
| 18 | HASH GROUP BY | | 1 | 40 | 4 (25)| 00:00:01 |
|* 19 | TABLE ACCESS FULL | TIBEX_TSTRADE | 1 | 40 | 3 (0)| 00:00:01 |
| 20 | HASH GROUP BY | | 394 | 7092 | 30 (10)| 00:00:01 |
| 21 | INDEX FAST FULL SCAN | IX_BESTEXREL | 4869 | 87642 | 28 (4)| 00:00:01 |
| 22 | HASH GROUP BY | | 1126 | 20268 | 19 (11)| 00:00:01 |
|* 23 | TABLE ACCESS FULL | TIBEX_MERESUMEPRDTRANSITION | 1947 | 35046 | 17 (0)| 00:00:01 |
| 24 | HASH GROUP BY | | 1 | 17 | 7 (15)| 00:00:01 |
| 25 | TABLE ACCESS FULL | TIBEX_EDPUPDATEREJECT | 8 | 136 | 6 (0)| 00:00:01 |
| 26 | HASH GROUP BY | | 1099 | 31871 | 192 (6)| 00:00:01 |
|* 27 | HASH JOIN | | 6553 | 185K| 188 (4)| 00:00:01 |
| 28 | INDEX FULL SCAN | XPKTIBEX_CONFIGMEGROUP | 4 | 16 | 1 (0)| 00:00:01 |
| 29 | TABLE ACCESS FULL | TIBEX_INSTRUMENTADMIN | 14744 | 359K| 186 (4)| 00:00:01 |
| 30 | HASH GROUP BY | | 11 | 198 | 77 (7)| 00:00:01 |
| 31 | TABLE ACCESS FULL | TIBEX_BESTEXECPRICELOG | 5534 | 99612 | 74 (3)| 00:00:01 |
| 32 | HASH GROUP BY | | 1 | 40 | 4 (25)| 00:00:01 |
|* 33 | TABLE ACCESS FULL | TIBEX_AUCTIONPRICE | 1 | 40 | 3 (0)| 00:00:01 |
| 34 | HASH GROUP BY | | 1098 | 18666 | 193 (7)| 00:00:01 |
|* 35 | TABLE ACCESS FULL | TIBEX_ADMINACK | 15836 | 262K| 185 (3)| 00:00:01 |
|* 35 | TABLE ACCESS FULL | TIBEX_ADMINACK | 15836 | 262K| 185 (3)| 00:00:01 |
| 36 | HASH GROUP BY | | 1112 | 20016 | 76 (16)| 00:00:01 |
| 37 | INDEX FAST FULL SCAN | INSTRUMENTSTATEMSGSEQ | 20948 | 368K| 66 (4)| 00:00:01 |
Predicate Information (identified by operation id):
2 - access("INSTRUMENTID"="B"."INSTRUMENTID")
3 - filter("B"."MEGROUPID"='ME1')
10 - access(ROWID=ROWID)
15 - access(ROWID=ROWID)
17 - filter("INSTRUMENTID" IS NOT NULL)
19 - filter("INSTRUMENTID" IS NOT NULL)
23 - filter("INSTRUMENTID" IS NOT NULL)
27 - access("ADMINUSER"="MEGROUPID")
33 - filter("INSTRUMENTID" IS NOT NULL)
35 - filter("INSTRUMENTID" IS NOT NULL)
Statistics
175 recursive calls
0 db block gets
57737 consistent gets
18915 physical reads
0 redo size
14908 bytes sent via SQL*Net to client
558 bytes received via SQL*Net from client
8 SQL*Net roundtrips to/from client
0 sorts (memory)
0 sorts (disk)
603 rows processed
SELECT InstrumentID, MEGroupID, MessageSequence FROM
TIBEX_msgseqbyinstrumentbymeid WHERE MEGroupID = 'ME1'
call count cpu elapsed disk query current rows
Parse 1 0.01 0.07 0 0 0 0
Execute 1 0.00 0.00 0 0 0 0
Fetch 8 10.46 16.28 18915 57733 0 603
total 10 10.47 16.35 18915 57733 0 603
Misses in library cache during parse: 1
Optimizer mode: ALL_ROWS
Parsing user id: 303
Rows Row Source Operation
603 HASH GROUP BY (cr=57733 pr=18915 pw=18900 time=16283336 us)
2853 HASH JOIN (cr=57733 pr=18915 pw=18900 time=281784 us)
626 TABLE ACCESS FULL TIBEX_INSTRUMENT (cr=38 pr=0 pw=0 time=120 us)
5594 VIEW (cr=57695 pr=18915 pw=18900 time=278405 us)
5594 UNION-ALL (cr=57695 pr=18915 pw=18900 time=278400 us)
823 HASH GROUP BY (cr=12938 pr=0 pw=0 time=272798 us)
356197 TABLE ACCESS FULL TIBEX_QUOTE (cr=12938 pr=0 pw=0 time=41 us)
136 HASH GROUP BY (cr=43989 pr=18915 pw=18900 time=15962878 us)
3718076 VIEW index$_join$_007 (cr=43989 pr=18915 pw=18900 time=13123768 us)
3718076 HASH JOIN (cr=43989 pr=18915 pw=18900 time=9405689 us)
3718076 INDEX FAST FULL SCAN IX_ORDERBOOK (cr=24586 pr=0 pw=0 time=65 us)(object id 387849)
3718076 INDEX FAST FULL SCAN TIBEX_ORDER_ID_ORD_INS (cr=19403 pr=0 pw=0 time=64 us)(object id 387867)
23 HASH GROUP BY (cr=6 pr=0 pw=0 time=1265 us)
108 VIEW index$_join$_008 (cr=6 pr=0 pw=0 time=1024 us)
108 HASH JOIN (cr=6 pr=0 pw=0 time=914 us)
108 INDEX FAST FULL SCAN TIBEX_EXECUTION_IDX1 (cr=3 pr=0 pw=0 time=155 us)(object id 386846)
108 INDEX FAST FULL SCAN TIBEX_EXECUTION_IDX4 (cr=3 pr=0 pw=0 time=129 us)(object id 386845)
0 HASH GROUP BY (cr=3 pr=0 pw=0 time=84 us)
0 TABLE ACCESS FULL TIBEX_TSTRADE (cr=3 pr=0 pw=0 time=46 us)
394 HASH GROUP BY (cr=39 pr=0 pw=0 time=2662 us)
4869 INDEX FAST FULL SCAN IX_BESTEXREL (cr=39 pr=0 pw=0 time=22 us)(object id 386757)
1126 HASH GROUP BY (cr=23 pr=0 pw=0 time=2338 us)
1947 TABLE ACCESS FULL TIBEX_MERESUMEPRDTRANSITION (cr=23 pr=0 pw=0 time=29 us)
1 HASH GROUP BY (cr=7 pr=0 pw=0 time=110 us)
8 TABLE ACCESS FULL TIBEX_EDPUPDATEREJECT (cr=7 pr=0 pw=0 time=43 us)
828 HASH GROUP BY (cr=249 pr=0 pw=0 time=6145 us)
828 HASH JOIN (cr=249 pr=0 pw=0 time=1008 us)
4 INDEX FULL SCAN XPKTIBEX_CONFIGMEGROUP (cr=1 pr=0 pw=0 time=21 us)(object id 386786)
14905 TABLE ACCESS FULL TIBEX_INSTRUMENTADMIN (cr=248 pr=0 pw=0 time=23 us)
11 HASH GROUP BY (cr=99 pr=0 pw=0 time=3728 us)
5556 TABLE ACCESS FULL TIBEX_BESTEXECPRICELOG (cr=99 pr=0 pw=0 time=32 us)
0 HASH GROUP BY (cr=3 pr=0 pw=0 time=72 us)
0 TABLE ACCESS FULL TIBEX_AUCTIONPRICE (cr=3 pr=0 pw=0 time=30 us)
1126 HASH GROUP BY (cr=248 pr=0 pw=0 time=11102 us)
16069 TABLE ACCESS FULL TIBEX_ADMINACK (cr=248 pr=0 pw=0 time=18 us)
1126 HASH GROUP BY (cr=91 pr=0 pw=0 time=11947 us)
21235 INDEX FAST FULL SCAN INSTRUMENTSTATEMSGSEQ (cr=91 pr=0 pw=0 time=38 us)(object id 386904)
Elapsed times include waiting on following events:
Event waited on Times Max. Wait Total Waited
---------------------------------------- Waited ---------- ------------
SQL*Net message to client 8 0.00 0.00
direct path write temp 1260 0.52 5.39
direct path read temp 1261 0.04 2.95
SQL*Net message from client 8 0.00 0.00
SQL*Net more data to client 6 0.00 0.00
PARSE #8:c=15000,e=83259,p=0,cr=4,cu=0,mis=1,r=0,dep=0,og=1,tim=532014955506
EXEC #8:c=1000,e=170,p=0,cr=0,cu=0,mis=0,r=0,dep=0,og=1,tim=532014955744
WAIT #8: nam='SQL*Net message to client' ela= 4 driver id=1413697536 #bytes=1 p3=0 obj#=572 tim=532014955794
WAIT #8: nam='direct path write temp' ela= 4090 file number=201 first dba=84873 block cnt=15 obj#=572 tim=532015639268
WAIT #8: nam='direct path write temp' ela= 2677 file number=201 first dba=84888 block cnt=15 obj#=572 tim=532015642558
WAIT #8: nam='direct path write temp' ela= 20 file number=201 first dba=84903 block cnt=15 obj#=572 tim=532015652372
WAIT #8: nam='direct path write temp' ela= 2190 file number=201 first dba=84918 block cnt=15 obj#=572 tim=532015656105
WAIT #8: nam='direct path write temp' ela= 2247 file number=201 first dba=84933 block cnt=15 obj#=572 tim=532015659146
WAIT #8: nam='direct path write temp' ela= 3386 file number=201 first dba=84948 block cnt=15 obj#=572 tim=532015662832
WAIT #8: nam='direct path write temp' ela= 3375 file number=201 first dba=84963 block cnt=15 obj#=572 tim=532015666444
WAIT #8: nam='direct path write temp' ela= 2796 file number=201 first dba=84978 block cnt=15 obj#=572 tim=532015670097
WAIT #8: nam='direct path write temp' ela= 2901 file number=201 first dba=53129 block cnt=15 obj#=572 tim=532015673308
WAIT #8: nam='direct path write temp' ela= 2933 file number=201 first dba=53144 block cnt=15 obj#=572 tim=532015676474
WAIT #8: nam='direct path write temp' ela= 15 file number=201 first dba=53159 block cnt=15 obj#=572 tim=532015686479
WAIT #8: nam='direct path write temp' ela= 2561 file number=201 first dba=53174 block cnt=15 obj#=572 tim=532015690084
WAIT #8: nam='direct path write temp' ela= 2297 file number=201 first dba=53189 block cnt=15 obj#=572 tim=532015693299
WAIT #8: nam='direct path write temp' ela= 3448 file number=201 first dba=53204 block cnt=15 obj#=572 tim=532015697026
WAIT #8: nam='direct path write temp' ela= 2633 file number=201 first dba=53219 block cnt=15 obj#=572 tim=532015700114
WAIT #8: nam='direct path write temp' ela= 2902 file number=201 first dba=53234 block cnt=15 obj#=572 tim=532015703743
WAIT #8: nam='direct path write temp' ela= 3219 file number=201 first dba=53001 block cnt=15 obj#=572 tim=532015707190
WAIT #8: nam='direct path write temp' ela= 2809 file number=201 first dba=53016 block cnt=15 obj#=572 tim=532015710215 -
Cannot install exchange server 2010 without small business server 2011
we purchased Windows Small Business server 2011 for one of our servers and installed the software and setup exchange server for the office. We had some 3rd party software that would not work with small business server so we had to install windows
2008 r2 server. we still need exchange server 2010. Is there anyway to install without small business server? When I entered the key in exchange server for the small business server it is saying that it is an invalid key. We have a
genuine version of windows small business server. is it all or nothing for the software. ThanksSBS is indeed all or nothing. Breaking apart the individual components is not allowed. That includes exchange. If you want exchange without SBS, you'll need to buy exchange separately and exchange CALs. If you only have SBS CALs and aren't going to run
SBS, you'll need Windows CALs as well. -
We are transitioning from Exchange 2003 to Exchange 2010. We found Outlook online mode (non-cached mode) have many warning "Outlook is trying to retrieve data from the Microsoft Exchange Server [CAS-ARray]", usually happen when users tried to open
address book but sometimes even normal operation like click the Send button. The problem does not affect OWA and extremely rare when Outlook is running in cached mode. Check the firewall logs, we notice a lot of "TCP Packet Out of State" drops.
We have a lot from the CAS/HT to DC/GC on TCP_3268 and LDAP. And the errors are "TCP packet out of state: First packet isn't SYN" with tcp_flags FIN-ACK, PUSH-ACK.
We also have a lot from CAS/HT to the Outlook Clients on the static RPC port (TCP_59933). And the errors are "TCP packet out of state: First packet isn't SYN" with tcp_flags FIN-ACK, PUSH-ACK and RST-ACK, ACK.
This happens even on Outlook 2010 which I though it has TCP Keep Alive implmented to keep the session active within 1 hour.
Can somebody tell me if these out-of-state are the cause of our problem? And how to fix it?
THANK 1,000,000Hello AndyHWC,
I did some consulting with our CAS team and received the following feedback to your post:
It is difficult to determine what is causing resets without seeing the captures first hand however, the concern is that you are seeing dropped packets on the firewall logs. Where is this firewall located?
Based on the description "Check the firewall logs, we notice a lot of "TCP Packet Out of State" drops." and "We have a lot from the CAS/HT to DC/GC on TCP_3268 and
LDAP." indicates to me that the firewall is between CAS and GC. This not supported under any circumstances and would explain the issue they are seeing with clients trying to "retrieve data from the GC".
If there is not a firewall between the GC and CAS then a Microsoft support engineer would need to have concurrent Netmon Captures from client, CAS, GC during the
issue to analyze. If only one GC exists consider adding another GC to handle the client requests and for fault tolerance.
Also verify that all NIC card drivers are updated to the latest driver version
More information about firewalls with Exchange 2007/2010
http://msexchangeteam.com/archive/2009/10/21/452929.aspx
http://technet.microsoft.com/en-us/library/bb232184(EXCHG.80).aspx
You can install the Client Access server role on an Exchange 2007 computer that is running any other server roles except for the Edge Transport server role. You
cannot install the Client Access server role on a computer that is installed in a cluster. Installation of a Client Access server in a perimeter network is not supported.
http://technet.microsoft.com/en-us/library/dd577077(EXCHG.80).aspx
“The Installation of a Client Access Server in a Perimeter Network Is Not Supported
Issue You may want to install an Exchange 2007 Client Access server in a perimeter network. However, this type of installation is not supported in Exchange
2007.
Cause The Exchange 2007 Client Access server role is not supported in any configuration in which a firewall is located between the Client Access server
and a Mailbox server or a domain controller. This includes firewall devices, firewall programs, or any program or device that is designed to restrict traffic between two network locations.
For correct operation, Client Access servers require typical domain connectivity to domain controllers and global catalog servers. Because any devices
or programs that restrict or reduce access to domain controllers or global catalog servers may affect the correct operation of the Client Access server, we do not support this type of configuration.
Resolution To resolve this issue, move the Client Access servers to the internal network. For more information about the ports that Exchange 2007 uses
for various services, see Data Path Security Reference.”
Thanks,
Kevin Ca - MSFT
Kevin Ca - MSFT -
Dear all,
first of all thanks for reading this topic :-)
In our enviroment, we have a Exchange 2010 server (Version: 14.01.0438.000), whitch is installed with all server roles (CAS, HT and MB) on one server(OS is Windows Server 2008 R2 Enterprise). This exchange server sends all external mails to a smarthost (Redddox).
We are using Outlook Anywhere, Active Sync and OWA.
Now, we need to migrate this Exchange server to another one, because we think, that the server´s OS is corrupt and also, there are wrong licenses installed. The "new" server will have the same OS Version and Exchange Version (2010).
Currently I´m a little afraid, to install a new one - because I think when I will install the CAS and HT role, something will happen in my productive enviroment (Autodiscover, SMTP Connectors, Cerficates a.s.o.).
To install the mailbox role, I think this will not affect anything.
Can you help me a little bit in what to take care of? Do I need to preconfigure something, before I will install the second exchange? What about the version / service pack of Exchange to install? Must it be the same as installed on the first one?
Any help would be appreciated!
JennieHi Jennie,
Below are the steps if you are not planning to upgrade.
1) Install new Exchange2010-SP3 Server all roles Please check
this
2) Install the certificate in the new server by requesting a duplicate from the 3rdparty CA. Or export from the existing Exchange 2010 and import to the new one. Please check
this
3) Set your autodoscover, OAB, ECP, OWA URLs same as the current Exchange. Below artciles will help you to do that.
For OAB, Autodiscover, EWS please check steps 5,6,7in this
For setting OWA and ECP URLs please check
this.
4) Move few mailboxes as a test and check. If no errors move the rest.
5) Move your OAB generation server to the new server. Please check
this
6) Move you public folder contents to the new server you have. Please check
this
7) Configure your firerwall to receive emails on the new server and other services like EWS, OWA, ActiveSync.
8)
Add the new server as the source server and in the current send connector and remove the old server from the send connector.
Shutdown the server for a couple of days and monitor. So you will know if you missed something.
Uninstall Exchange2010 from the add remove programs.
Thanks, MAS
Please mark as helpful if you find my comment helpful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you. -
Trying to connect a home computer using Outlook 2013 to my business Exchange server 2010.
I have a new Dell XPS with Outlook 2013 installed and the native email client installed. I was able to enter in my exchange 2010 credentials to the native email client and it worked. when I try to enter the credentials for Outlook 2013 I received an error
message.
"the name cannot be resolved. the connection to Microsoft Exchange is unavailable.
outlook must be online or connected to complete this action"Hi,
To narrow down the cause, I’d like to recommend the following troubleshooting:
Check if you can connect to your Exchange server externally with another account.
Double confirm the error message when test your RPC over HTTP connectivity.
If you have any question, please feel free to let me know.
Thanks,
Angela Shi
TechNet Community Support -
Retrieve email from SMTP (ms exchange server)
Hello,
Is there a way to retrieve emails from SMTP by using PL/SQL? I'm new to the area, could you please give a hand? Thanks in advance!
//ShichaoLook this http://plsqlmailclient.sourceforge.net/
It works great for my application. -
Problems using Outlook 2013 with Exchange Server Small Business Server 2003
Hello,
We have just upgraded our Office suite from Office 2007 Pro to Office 2013 Pro. When I try to configure Outlook 2013 to connect to Exchange Server 6.5 (SMS 2003) I get an error "Outlook 2013 being blocked by current version of Exchange Server".
Outlook 2013 at present is not communicating with Exchange server 6.5
Are there any fixes I have to install on our SMS 2003 server to allow Outlook 2013 to work with SMS 2003 Exchange Server?
Any configuration changes I need to make? Any help is appreciated.
Thx
John G.
John GraceHi
Outlook 2013 is not supported with exchange 2003:
http://technet.microsoft.com/en-us/library/ee624351.aspx#section10
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
[Forum FAQ] Why can't I retrieve Free/Busy information
Free/Busy information is a feature of Microsoft Outlook that allows you to see when others are free or busy so that you can efficiently schedule meetings. You can use Microsoft Outlook to publish Free/Busy information to any server
your and your coworkers have read/write access to. However, in some cases you’ll notice that you can’t retrieve Free/Busy information correctly from Outlook. You can try the below methods to troubleshoot and get the Free/Busy information again.
Since most users who often use this feature are using Exchange, all the information in this content is only based on Exchange.
General troubleshooting methods:
Method 1: Start Outlook using the ‘/cleanfreebusy’ command line switch
Method 2: Logon OWA to see if the Free/Busy information shows correctly
Method 3: Check the user’s Permission Level when only one user’s Free/Busy information can’t be displayed
Other causes
Autodiscover has not been setup correctly
Updates
Here are the detailed steps and explanation of each method and cause.
Method 1: Start Outlook using the ‘/cleanfreebusy’ command line switch
With the ‘/cleanfreebusy’ switch, it will clear and regenerate free/busy information when Outlook starts, sometimes this process fixes the problem that Free/Busy information doesn’t display correctly, and this is always the first thing we should try when
we can’t get the Free/Busy information from Outlook.
This switch can only be used when you are able to connect to your Microsoft Exchange server.
To start Outlook using the switch, we can press Win Key +
R to start Run, type ‘outlook.exe /cleanfreebusy’ in the blank box, then press
Enter.
Please note since Outlook 2013 only uses the availability service which is connected to Autodiscover, the command line switch ‘/cleanfreebusy’ has been removed as well as the associated code so that Outlook 2013 will not recognize this
command.
Method 2: Logon OWA to see if the Free/Busy information shows correctly
If you are using Cached Exchange Mode in Outlook and having trouble getting the Free/Busy information, please logon OWA, or switch to Online Mode to see if the Free/Busy information shows correctly.
If the Free/Busy information shows correctly on OWA or in Online Mode, this problem may be caused by the Outlook Data File(.ost) corruption, which leads to the sync failure. Therefore we should exist Outlook, browse to the Data File and rename it to “.old”.
The next time Outlook starts, it will regenerate a Data File to sync and we can check if the Free/Busy information can be retrieved.
The location of the Data File can be found from File tab ->
Account Settings -> Account Settings ->
Data Files tab. (Outlook 2010 and Outlook 2013)
Or Tools menu -> Options ->
Mail Setup tab -> E-mail Account -> Account Settings window ->
Data Files tab. (Outlook 2007)
If on OWA it displays fine but doesn’t show the information correctly in neither Cached Exchange Mode nor Online Mode, it may be caused by the firewall or anti-virus settings, disable them to verify if they caused the problem.
Method 3: Check the user’s Permission Level when only one user’s Free/Busy information can’t be displayed
When a user has set his Calendar Permission to None, other people will not be able to see his Free/Busy information. When we notice that we can get most people’s Free/Busy information but fail to get one specific person’s, please consider
to check his Calendar Permission:
In that user’s Outlook, right click on his default Calendar, click Properties, select
Permissions tab.
We need to at least switch the Permission to Free/Busy time to get his Free/Busy information correctly.
Other cause 1: Autodiscover has not been setup correctly
From Outlook 2007, Outlook uses Autodiscover to get the Free/Busy information. Once Autodiscover has not been configured properly, the Free/Busy information may not display correctly. If you are also seeing issues with Out of Office assistant, we may assume
that you haven’t correctly setup Autodiscover, since these two symptoms are common when Autodiscover is not configured correctly.
To verify that, please test Outlook Autodiscover Connectivity:
http://technet.microsoft.com/en-us/library/bb123573.aspx
We can also learn Configure Exchange Services for the Autodiscover Service from:
http://technet.microsoft.com/en-us/library/bb201695.aspx
Since Autodiscover Service is more Exchange related, we need to seek Exchange support and post the question in Exchange forum:
http://social.technet.microsoft.com/Forums/exchange/en-US/home?category=exchangeserver
Other cause 2: Updates
Although Updates from Microsoft do no harm to the system for most of the time, the updates sometimes can mess things up.
Outlook 2013 November 2013 security update once became the culprit that caused some users not able to retrieve Free/Busy information from calendar scheduling. This occurs because Autodiscover fails for Exchange 2007 configurations. So in fact, this also
refers to the previous reason, Autodiscover is corrupted.
The fix for the issue above has been released:
http://support.microsoft.com/kb/2850061/en-us
Once you have some issues after updating and doubt it’s an update issue, you can always come to our forum to ask if there’s a recent update which causes the problem, we will be happy to support you. If a fix hasn’t been released yet, we suggest you uninstall
the suspicious ones from Control Panel -> Programs and Features ->
View installed updates to verify which caused the problem, also as a workaround.
Summary
The reason that we can’t get the correct Free/Busy information can vary. If you find it doesn’t work even after several general troubleshooting steps, please consider it’s Autodiscover related. For anyone who comes up against the issue that Free/Busy information
can’t be retrieved, please feel free to visit Outlook IT Pro Discussions from the URL:
http://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook, we will be glad to help you.
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.You should be charged, but that confirms the account. Same behavior with the app store...have to give login info evem for free downloads.
-
Free/Busy availability and Out of Office not working after Exchange 2003 to Exchange 2010
We just migrated from Exchange 2003 to Exchange 2010 as an intermediate step before we get to Exchange 2013. I want to make sure everything is working OK before we start the migration to Exchange 2013.
The users have Outlook 2010, and there are 2 issues. They can't view free/busy times for other people using the scheduling assistant, and they can't set their Out of Office messages. If they go in through Outlook Web Access, then these features
work!
I've searched the forums, and I see a few similar issues, but I don't think this is related to the .Net issue on the CAS server.
Any suggestions?
Thanks!
--KentHi Kent,
Try checking the free busy info Outlook 2010 with running /cleanfreebusy switch
Check the Free/Busy System Public Folder and pointed out to the correct server on each mailbox DB in Exchange 2010
Find the public folder replica database
get-publicfolder -Identity "\NON_IPM_SUBTREE\SCHEDULE+ FREE BUSY" -Recurse | fl name,Replicas
In E2k10 check if the exchange 2003 is added in the replica list. If not try adding them and check.
force Public folder content replication.
Please mark as helpful if you find my contribution useful or as an answer if it does answer your question.
That will encourage me - and others - to take time out to help you.
Regards,
Sathish -
Microsoft Office 2013 Free/Busy Information Issue
We have several users that cannot see the free/busy information of another user in their Outlook 2013 calendars. Creating a new Outlook profile for the user and repairing office solves the issue for a short period of time. Users are running Windows
8 64 bit, Windows 7 32bit and 64bit with Office 2013. Our Exchange server is 2010 version 14.03.0158.001. I have included screenshots of the issue.I have been working with Microsoft on this issue. The patches below are suppose to fix this issue. We are still currently testing them.
32 Bit
====
KB Article Number(s): 2825652
Language: All (Global)
Platform: i386
Location:
http://hotfixv4.microsoft.com/Microsoft%20Outlook%202013/sp1/outlook2013kb2825652fullfilex86glb/15.0.4551.1511/free/471276_intl_i386_zip.exe
KB Article Number(s): 2837674
Language: All (Global)
Platform: i386
Location:
http://hotfixv4.microsoft.com/Microsoft%20Word%202013/sp1/word2013kb2837674fullfilex86glb/15.0.4551.1508/free/471263_intl_i386_zip.exe
KB Article Number(s): 2849994
Language: All (Global)
Platform: i386
Location:
http://hotfixv4.microsoft.com/Microsoft%20Office%202013/sp1/mso2013kb2849994fullfilex86glb/15.0.4551.1508/free/471241_intl_i386_zip.exe
The issue with Free / Busy and OOF not getting set would take 24-36 hours to start working once the patch is applied. -
Free/busy information error for users whose primary SMTP is internal domain
We have a scenario where we have some users on our network who use s web-based mail service but have AD logins as they need access to internal resources (file and print).
We have been asked to set up access for these users to the meeting rooms. An initial idea was to create a mailbox for each of these people and set up them up with an email address in the internal domain (company.local.co.xx). This has allowed them to use
the meeting rooms but they cannot retrieve the free/busy information. When looking at available times, get the standard message "Suggestions cannot be provided because free/busy data could not be retrieved"
It's not really clear why this isn't working. Suggestions?Thanks for the response. Those were my initial thoughts too.
However, doing a test of the email configuration shows that it successfully finds the OOF, OAB, etc.
Hi,
Since the OOF and OAB Urls can be retrieved properly from Autodiscover service, please directly access the OOF url from IE and see whether a proper XML file is returned.
Regards,
Winnie Liang
TechNet Community Support -
Free/Busy Error from Exchange Online Cloud Mailbox to on-premise
Hi, have a successful federation configured between Exchange 2010 SP3 (latest Roll up) and Office 365. This is to allow free/busy lookups during various migration stages (this is not Exchange Hybrid). Autodiscover works well and all functions work ok.
On-premise users can see cloud users free/busy
Cloud users cannot see on-premise users free/busy.
All local based free/busy works on-premise and in the cloud.
The Exchange Connectivity tool returns the below error from all accounts, this is the only error:
(A wildcard certificate is in use and am wondering if this could be contributing to the problem as I have seen this once before)
Attempting to send an Autodiscover POST request to potential Autodiscover URLs.
Autodiscover settings weren't obtained when the Autodiscover POST request was sent.
Additional Details
Elapsed Time: 4979 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL
https://autodiscover.company.com/AutoDiscover/AutoDiscover.xml for user
[email protected]
The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response.
Additional Details
An HTTP 401 Unauthorized response was received from the remote Unknown server. This is usually the result of an incorrect username or password. If you are attempting to log onto an Office 365 service, ensure you are using your full User Principal Name
(UPN).
HTTP Response Headers:
Content-Type: text/html
Server: Microsoft-IIS/7.5
WWW-Authenticate: Negotiate,NTLM,Basic realm="autodiscover.company.com"
X-Powered-By: ASP.NET
Date: Sun, 15 Jun 2014 22:33:34 GMT
Content-Length: 58
Cache-Control: proxy-revalidate
Proxy-Connection: Keep-Alive
Connection: Keep-Alive
Proxy-support: Session-based-authentication
Elapsed Time: 4979 ms.
Any help or guidance would be appreciated as this is the only error we receive now and everything else works.
Kind Regards, Antonio.Yep, indeed it does, except the password works when carrying out an autodiscover test, when testing free/busy that error appears. Lookups for free/busy work from on-premise to cloud, cloud to on-premise does not work unless you explicitly allow permissions
on a user basis. The on-premise Exchange 2010 SP3 environment is using an external wildcard cert and thought this could be causing the issue, may consider updating to SAN based. What do you think?
Antonio Traetto -
Out of office/free busy not working for Outlook 2013
Hi! I have a user on our network that cannot use Out of office or see free/busy information in meeting requests. We have hundreds of working 2010 clients but this one is 2013 and NOT a member of our domain. They are connected to exchange
and can do anything except the above. When I do a test of email autoconfiguration it just fails. DNS resolution is working fine but it can't connect to the server for these two functions only. Any articles I can find assume the user is remote
and outside the network but he is connected internally. Any ideas?
Thanks!Hi,
Please switch to Outlook 2010 client and login OWA to check this issue.
The Microsoft Exchange Server 2010 Availability service makes free/busy information available to Outlook client. Then Outlook uses the Exchange Server 2010 Autodiscover service to obtain the URL of the Availability service. As you
mentioned, it failed to do a test of email autoconfiguration. So I suggest the following methods for troubleshooting
Please switch to Outlook 2010 client and login OWA to check this issue.
Have you configured
Autodiscover Service for Internet Access?
Use Test-OutlookWebServices cmdlet to
verify that the Autodiscover service settings for Outlook clients are configured correctly.
Blog for
reference to troubleshooting Autodiscover.
Best Regards.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Lynn-Li
TechNet Community Support
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