Free Busy takes over 30 seconds to retrieve on Outlook 2010 using Exchange Server 2010

We have a small 100 user domain running Exchange server 2010 and outlook 2010 clients.  The issue is that Retrieving Free/Busy takes over 30 seconds.  
So someone is trying to schedule a meeting has to wait Minutes see the Free/busy time for many users..  I have checked and all the users in question have published at least one month free busy time.
It seems it would be much faster.  Anyone have this same experience and know of a way to speed it up?
thanks in Advance
David 

Hi David,
Does the issue happen in OWA? In Exchange 2010, the free/busy information is retreved by using Availability service (EWS url). Generally, if a user wants to view free/busy information when create a meeting, the http Availability service request
would send to CAS server.
Please check whether the usage in Exchange server is high when the slow free/busy information occurs. This reflect time would also be related to the network in your environment.
Regards,
Winnie Liang
TechNet Community Support

Similar Messages

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  • Query Takes 43 seconds to  retrieve 650 records

    Hi,
    We have Query which takes 43 seconds to retrieve 650 records.We are on 10.2.0.4 version.Kindly Suggest me any changes is required.
    SELECT InstrumentID, MEGroupID, MessageSequence FROM TIBEX_msgseqbyinstrumentbymeid WHERE MEGroupID = 'ME1';
    PLAN_TABLE_OUTPUT
    Plan hash value: 1364023912
    | Id  | Operation                 | Name                        | Rows  | Bytes | Cost (%CPU)| Time     |
    |   0 | SELECT STATEMENT          |                             |    25 |  1550 | 56585   (2)| 00:11:20 |
    |   1 |  HASH GROUP BY            |                             |    25 |  1550 | 56585   (2)| 00:11:20 |
    |*  2 |   HASH JOIN               |                             |  3272 |   198K| 56584   (2)| 00:11:20 |
    |*  3 |    TABLE ACCESS FULL      | TIBEX_INSTRUMENT            |   677 | 14894 |    18   (0)| 00:00:01 |
    |   4 |    VIEW                   |                             |  5689 |   222K| 56565   (2)| 00:11:19 |
    |   5 |     UNION-ALL             |                             |       |       |            |          |
    |   6 |      HASH GROUP BY        |                             |   614 | 11052 |  4587   (2)| 00:00:56 |
    |   7 |       TABLE ACCESS FULL   | TIBEX_QUOTE                 |   455K|  8008K|  4564   (1)| 00:00:55 |
    |   8 |      HASH GROUP BY        |                             |   108 |  1944 | 50283   (2)| 00:10:04 |
    |   9 |       TABLE ACCESS FULL   | TIBEX_ORDER                 |  4926K|    84M| 50001   (1)| 00:10:01 |
    |  10 |      HASH GROUP BY        |                             |    52 |   936 |     8  (13)| 00:00:01 |
    |* 11 |       TABLE ACCESS FULL   | TIBEX_EXECUTION             |   307 |  5526 |     7   (0)| 00:00:01 |
    |  12 |      HASH GROUP BY        |                             |     1 |    40 |     3  (34)| 00:00:01 |
    |* 13 |       TABLE ACCESS FULL   | TIBEX_TSTRADE               |     1 |    40 |     2   (0)| 00:00:01 |
    |  14 |      HASH GROUP BY        |                             |   396 |  7128 |    13   (8)| 00:00:01 |
    |  15 |       INDEX FAST FULL SCAN| IX_BESTEXREL                |  3310 | 59580 |    12   (0)| 00:00:01 |
    |  16 |      HASH GROUP BY        |                             |  1125 | 20250 |    12   (9)| 00:00:01 |
    |* 17 |       TABLE ACCESS FULL   | TIBEX_MERESUMEPRDTRANSITION |  1981 | 35658 |    11   (0)| 00:00:01 |
    |  18 |      HASH GROUP BY        |                             |     1 |    17 |     4  (25)| 00:00:01 |
    |  19 |       TABLE ACCESS FULL   | TIBEX_EDPUPDATEREJECT       |    10 |   170 |     3   (0)| 00:00:01 |
    |  20 |      HASH GROUP BY        |                             |  1126 | 32654 |   822   (1)| 00:00:10 |
    |  21 |       NESTED LOOPS        |                             |  8640 |   244K|   821   (1)| 00:00:10 |
    |  22 |        TABLE ACCESS FULL  | TIBEX_INSTRUMENTADMIN       | 17280 |   421K|   820   (1)| 00:00:10 |
    |* 23 |        INDEX UNIQUE SCAN  | XPKTIBEX_CONFIGMEGROUP      |     1 |     4 |     0   (0)| 00:00:01 |
    |  24 |      HASH GROUP BY        |                             |    17 |   306 |    70   (3)| 00:00:01 |
    |  25 |       TABLE ACCESS FULL   | TIBEX_BESTEXECPRICELOG      | 12671 |   222K|    68   (0)| 00:00:01 |
    |  26 |      HASH GROUP BY        |                             |     1 |    40 |     3  (34)| 00:00:01 |
    |* 27 |       TABLE ACCESS FULL   | TIBEX_AUCTIONPRICE          |     1 |    40 |     2   (0)| 00:00:01 |
    |  28 |      HASH GROUP BY        |                             |  1126 | 19142 |   618   (1)| 00:00:08 |
    |* 29 |       TABLE ACCESS FULL   | TIBEX_ADMINACK              | 18121 |   300K|   616   (1)| 00:00:08 |
    |  30 |      HASH GROUP BY        |                             |  1122 | 20196 |   142   (2)| 00:00:02 |
    |  31 |       INDEX FAST FULL SCAN| INSTRUMENTSTATEMSGSEQ       | 23588 |   414K|   140   (0)| 00:00:02 |
    Predicate Information (identified by operation id):
       2 - access("INSTRUMENTID"="B"."INSTRUMENTID")
       3 - filter("B"."MEGROUPID"='ME1')
      11 - filter("INSTRUMENTID" IS NOT NULL)
      13 - filter("INSTRUMENTID" IS NOT NULL)
      17 - filter("INSTRUMENTID" IS NOT NULL)
      23 - access("ADMINUSER"="MEGROUPID")
      27 - filter("INSTRUMENTID" IS NOT NULL)
      29 - filter("INSTRUMENTID" IS NOT NULL)
    50 rows selected.
    654 rows selected.
    Elapsed: 00:00:43.67
    CREATE OR REPLACE VIEW TIBEX_MSGSEQBYINSTRUMENTBYMEID
    (INSTRUMENTID, MESSAGESEQUENCE, MEGROUPID)
    AS
    SELECT  a.*, b.megroupid
        FROM  TIBEX_MSGSEQBYINSTRUMENT a
        JOIN  tibex_instrument b
          ON  a.instrumentid=b.instrumentid
    CREATE OR REPLACE VIEW TIBEX_MSGSEQBYINSTRUMENT
    (INSTRUMENTID, MESSAGESEQUENCE)
    AS
    SELECT instrumentID, NVL(max(MessageSequence),0) as MessageSequence
        FROM  (SELECT instrumentID, max(MessageSequence) as MessageSequence
                FROM  tibex_quote
                WHERE instrumentID IS NOT NULL
                GROUP BY instrumentID
              UNION ALL
              SELECT instrumentID, max(MessageSequence)
                FROM  tibex_order
                WHERE instrumentID IS NOT NULL
                GROUP BY instrumentID
              UNION ALL
              SELECT instrumentID, max(MessageSequence)
                FROM  tibex_execution
                WHERE instrumentID IS NOT NULL
                GROUP BY instrumentID
              UNION ALL
              SELECT instrumentID, max(MessageSequence)
                FROM  tibex_TsTrade
                WHERE instrumentID IS NOT NULL
                GROUP BY instrumentID
              UNION ALL
              SELECT instrumentID, max(MessageSequence)
                FROM  tibex_BestExRel
                WHERE instrumentID IS NOT NULL
                GROUP BY instrumentID
              UNION ALL
              SELECT instrumentID, max(MessageSequence)
                FROM  tibex_MeResumePrdTransition
                WHERE instrumentID IS NOT NULL
                GROUP BY instrumentID
              UNION ALL
              SELECT instrumentID, max(MessageSequence)
                FROM tibex_EDPUpdateReject
                WHERE instrumentID IS NOT NULL
                  GROUP BY instrumentID
              UNION ALL
              SELECT  instrumentID, max(MessageSequence)
                FROM  tibex_INSTRUMENTADMIN
                WHERE instrumentID IS NOT NULL
                  AND adminuser IN (
                        SELECT  megroupID
                          FROM  tibex_configMeGroup
                GROUP by instrumentID
              UNION ALL
              SELECT instrumentID, max(MessageSequence)
                FROM tibex_BestExecPriceLog
                WHERE instrumentID IS NOT NULL
                GROUP BY instrumentID
              UNION ALL
              SELECT instrumentID, max(MessageSequence)
                FROM tibex_auctionPrice
                WHERE instrumentID IS NOT NULL
                GROUP BY instrumentID
              UNION ALL
              SELECT  instrumentID, max(AckMessageSequence)
                FROM  tibex_adminAck
                WHERE instrumentID IS NOT NULL
                GROUP BY instrumentID
              UNION ALL
              SELECT instrumentID, max(MessageSequence)
                FROM tibex_InstrumentState
                WHERE instrumentID IS NOT NULL
                GROUP BY instrumentID
        GROUP BY instrumentID
    /Regards
    Narasimha

    Hi,
    I dropped and recreated the stats without any modification(Eg adding new Indexes).The Query is hitting the indexes and it comes out in 00:00:16.86.But in the Production box the Same Query is doing Full tablescan.
    The only difference in producation and Test Env is I collected the Fresh stats but in prod Kindly read below and give me suggestion
    The Process Happens
    In the Beginning of the Day Following tables contains Like 100 records and as the day process it will reach 1,2,3,4 millions records by the EOD.During the EOD day we generate stats and delete those records and Tables will have 100 or 200 records but the stats will be for 4 Million records.Kindly Suggest me the best option
    tst_pre_eod@MIFEX3> set timing on
    tst_pre_eod@MIFEX3> show parameter user_dump_dest
    NAME                                 TYPE        VALUE
    user_dump_dest                       string      /u01/app/oracle/admin/MIFEX3/u
                                                     dump
    tst_pre_eod@MIFEX3>
    tst_pre_eod@MIFEX3> show parameter optimizer
    NAME                                 TYPE        VALUE
    optimizer_dynamic_sampling           integer     2
    optimizer_features_enable            string      10.2.0.4
    optimizer_index_caching              integer     0
    optimizer_index_cost_adj             integer     100
    optimizer_mode                       string      ALL_ROWS
    optimizer_secure_view_merging        boolean     TRUE
    tst_pre_eod@MIFEX3>
    tst_pre_eod@MIFEX3> show parameter db_file_multi
    NAME                                 TYPE        VALUE
    db_file_multiblock_read_count        integer     128
    tst_pre_eod@MIFEX3>
    tst_pre_eod@MIFEX3> show parameter db_block_size
    NAME                                 TYPE        VALUE
    db_block_size                        integer     8192
    tst_pre_eod@MIFEX3>
    tst_pre_eod@MIFEX3> show parameter cursor_sharing
    NAME                                 TYPE        VALUE
    cursor_sharing                       string      EXACT
    tst_pre_eod@MIFEX3>
    tst_pre_eod@MIFEX3> column sname format a20
    tst_pre_eod@MIFEX3> column pname format a20
    tst_pre_eod@MIFEX3> column pval2 format a20
    tst_pre_eod@MIFEX3>
    tst_pre_eod@MIFEX3> select
      2  sname
      3  , pname
      4  , pval1
      5  , pval2
      6  from
      7  sys.aux_stats$;
    SNAME                PNAME                     PVAL1 PVAL2
    SYSSTATS_INFO        STATUS                          COMPLETED
    SYSSTATS_INFO        DSTART                          01-11-2010 17:16
    SYSSTATS_INFO        DSTOP                           01-11-2010 17:16
    SYSSTATS_INFO        FLAGS                         1
    SYSSTATS_MAIN        CPUSPEEDNW           1489.10722
    SYSSTATS_MAIN        IOSEEKTIM                    10
    SYSSTATS_MAIN        IOTFRSPEED                 4096
    SYSSTATS_MAIN        SREADTIM                    .71
    SYSSTATS_MAIN        MREADTIM                 15.027
    SYSSTATS_MAIN        CPUSPEED                   2141
    SYSSTATS_MAIN        MBRC                         29
    SYSSTATS_MAIN        MAXTHR
    SYSSTATS_MAIN        SLAVETHR
    13 rows selected.
    Elapsed: 00:00:00.07
    tst_pre_eod@MIFEX3> set timing on
    tst_pre_eod@MIFEX3> explain plan for
      2
    tst_pre_eod@MIFEX3> SELECT InstrumentID, MEGroupID, MessageSequence FROM
      2           TIBEX_msgseqbyinstrumentbymeid WHERE MEGroupID = 'ME1';
    GLJd                                               ME1             2.9983E+18
    TALKl                                              ME1             2.9983E+18
    ENGl                                               ME1             2.9983E+18
    AGRl                                               ME1             2.9983E+18
    HHFAd                                              ME1             2.9983E+18
    GWI1d                                              ME1             2.9983E+18
    BIO3d                                              ME1             2.9983E+18
    603 rows selected.
    Elapsed: 00:00:16.72
    tst_pre_eod@MIFEX3> SELECT InstrumentID, MEGroupID, MessageSequence FROM
      2           TIBEX_msgseqbyinstrumentbymeid WHERE MEGroupID = 'ME1';
    603 rows selected.
    Elapsed: 00:00:16.86
    Execution Plan
    Plan hash value: 2206731661
    | Id  | Operation                   | Name                        | Rows  | Bytes | Cost (%CPU)| Time     |
    |   0 | SELECT STATEMENT            |                             |    13 |   806 |   111K  (5)| 00:01:20 |
    |   1 |  HASH GROUP BY              |                             |    13 |   806 |   111K  (5)| 00:01:20 |
    |*  2 |   HASH JOIN                 |                             |  3072 |   186K|   111K  (5)| 00:01:20 |
    |*  3 |    TABLE ACCESS FULL        | TIBEX_INSTRUMENT            |   626 | 13772 |    28   (0)| 00:00:01 |
    |   4 |    VIEW                     |                             |  5776 |   225K|   111K  (5)| 00:01:20 |
    |   5 |     UNION-ALL               |                             |       |       |            |          |
    |   6 |      HASH GROUP BY          |                             |   782 | 14076 | 10056   (5)| 00:00:08 |
    |   7 |       TABLE ACCESS FULL     | TIBEX_QUOTE                 |   356K|  6260K|  9860   (3)| 00:00:08 |
    |   8 |      HASH GROUP BY          |                             |   128 |  2304 |   101K  (5)| 00:01:12 |
    |   9 |       VIEW                  | index$_join$_007            |  3719K|    63M| 98846   (3)| 00:01:11 |
    |* 10 |        HASH JOIN            |                             |       |       |            |          |
    |  11 |         INDEX FAST FULL SCAN| IX_ORDERBOOK                |  3719K|    63M| 32019   (3)| 00:00:23 |
    |  12 |         INDEX FAST FULL SCAN| TIBEX_ORDER_ID_ORD_INS      |  3719K|    63M| 24837   (3)| 00:00:18 |
    |  13 |      HASH GROUP BY          |                             |    23 |   414 |     4  (25)| 00:00:01 |
    |  14 |       VIEW                  | index$_join$_008            |   108 |  1944 |     3   (0)| 00:00:01 |
    |* 15 |        HASH JOIN            |                             |       |       |            |          |
    |  16 |         INDEX FAST FULL SCAN| TIBEX_EXECUTION_IDX1        |   108 |  1944 |     1   (0)| 00:00:01 |
    |* 17 |         INDEX FAST FULL SCAN| TIBEX_EXECUTION_IDX4        |   108 |  1944 |     1   (0)| 00:00:01 |
    |  18 |      HASH GROUP BY          |                             |     1 |    40 |     4  (25)| 00:00:01 |
    |* 19 |       TABLE ACCESS FULL     | TIBEX_TSTRADE               |     1 |    40 |     3   (0)| 00:00:01 |
    |  20 |      HASH GROUP BY          |                             |   394 |  7092 |    30  (10)| 00:00:01 |
    |  21 |       INDEX FAST FULL SCAN  | IX_BESTEXREL                |  4869 | 87642 |    28   (4)| 00:00:01 |
    |  22 |      HASH GROUP BY          |                             |  1126 | 20268 |    19  (11)| 00:00:01 |
    |* 23 |       TABLE ACCESS FULL     | TIBEX_MERESUMEPRDTRANSITION |  1947 | 35046 |    17   (0)| 00:00:01 |
    |  24 |      HASH GROUP BY          |                             |     1 |    17 |     7  (15)| 00:00:01 |
    |  25 |       TABLE ACCESS FULL     | TIBEX_EDPUPDATEREJECT       |     8 |   136 |     6   (0)| 00:00:01 |
    |  26 |      HASH GROUP BY          |                             |  1099 | 31871 |   192   (6)| 00:00:01 |
    |* 27 |       HASH JOIN             |                             |  6553 |   185K|   188   (4)| 00:00:01 |
    |  28 |        INDEX FULL SCAN      | XPKTIBEX_CONFIGMEGROUP      |     4 |    16 |     1   (0)| 00:00:01 |
    |  29 |        TABLE ACCESS FULL    | TIBEX_INSTRUMENTADMIN       | 14744 |   359K|   186   (4)| 00:00:01 |
    |  30 |      HASH GROUP BY          |                             |    11 |   198 |    77   (7)| 00:00:01 |
    |  31 |       TABLE ACCESS FULL     | TIBEX_BESTEXECPRICELOG      |  5534 | 99612 |    74   (3)| 00:00:01 |
    |  32 |      HASH GROUP BY          |                             |     1 |    40 |     4  (25)| 00:00:01 |
    |* 33 |       TABLE ACCESS FULL     | TIBEX_AUCTIONPRICE          |     1 |    40 |     3   (0)| 00:00:01 |
    |  34 |      HASH GROUP BY          |                             |  1098 | 18666 |   193   (7)| 00:00:01 |
    |* 35 |       TABLE ACCESS FULL     | TIBEX_ADMINACK              | 15836 |   262K|   185   (3)| 00:00:01 |
    |* 35 |       TABLE ACCESS FULL     | TIBEX_ADMINACK              | 15836 |   262K|   185   (3)| 00:00:01 |
    |  36 |      HASH GROUP BY          |                             |  1112 | 20016 |    76  (16)| 00:00:01 |
    |  37 |       INDEX FAST FULL SCAN  | INSTRUMENTSTATEMSGSEQ       | 20948 |   368K|    66   (4)| 00:00:01 |
    Predicate Information (identified by operation id):
       2 - access("INSTRUMENTID"="B"."INSTRUMENTID")
       3 - filter("B"."MEGROUPID"='ME1')
      10 - access(ROWID=ROWID)
      15 - access(ROWID=ROWID)
      17 - filter("INSTRUMENTID" IS NOT NULL)
      19 - filter("INSTRUMENTID" IS NOT NULL)
      23 - filter("INSTRUMENTID" IS NOT NULL)
      27 - access("ADMINUSER"="MEGROUPID")
      33 - filter("INSTRUMENTID" IS NOT NULL)
      35 - filter("INSTRUMENTID" IS NOT NULL)
    Statistics
            175  recursive calls
              0  db block gets
          57737  consistent gets
          18915  physical reads
              0  redo size
          14908  bytes sent via SQL*Net to client
            558  bytes received via SQL*Net from client
              8  SQL*Net roundtrips to/from client
              0  sorts (memory)
              0  sorts (disk)
            603  rows processed
    SELECT InstrumentID, MEGroupID, MessageSequence FROM
             TIBEX_msgseqbyinstrumentbymeid WHERE MEGroupID = 'ME1'
    call     count       cpu    elapsed       disk      query    current        rows
    Parse        1      0.01       0.07          0          0          0           0
    Execute      1      0.00       0.00          0          0          0           0
    Fetch        8     10.46      16.28      18915      57733          0         603
    total       10     10.47      16.35      18915      57733          0         603
    Misses in library cache during parse: 1
    Optimizer mode: ALL_ROWS
    Parsing user id: 303
    Rows     Row Source Operation
        603  HASH GROUP BY (cr=57733 pr=18915 pw=18900 time=16283336 us)
       2853   HASH JOIN  (cr=57733 pr=18915 pw=18900 time=281784 us)
        626    TABLE ACCESS FULL TIBEX_INSTRUMENT (cr=38 pr=0 pw=0 time=120 us)
       5594    VIEW  (cr=57695 pr=18915 pw=18900 time=278405 us)
       5594     UNION-ALL  (cr=57695 pr=18915 pw=18900 time=278400 us)
        823      HASH GROUP BY (cr=12938 pr=0 pw=0 time=272798 us)
    356197       TABLE ACCESS FULL TIBEX_QUOTE (cr=12938 pr=0 pw=0 time=41 us)
        136      HASH GROUP BY (cr=43989 pr=18915 pw=18900 time=15962878 us)
    3718076       VIEW  index$_join$_007 (cr=43989 pr=18915 pw=18900 time=13123768 us)
    3718076        HASH JOIN  (cr=43989 pr=18915 pw=18900 time=9405689 us)
    3718076         INDEX FAST FULL SCAN IX_ORDERBOOK (cr=24586 pr=0 pw=0 time=65 us)(object id 387849)
    3718076         INDEX FAST FULL SCAN TIBEX_ORDER_ID_ORD_INS (cr=19403 pr=0 pw=0 time=64 us)(object id 387867)
         23      HASH GROUP BY (cr=6 pr=0 pw=0 time=1265 us)
        108       VIEW  index$_join$_008 (cr=6 pr=0 pw=0 time=1024 us)
        108        HASH JOIN  (cr=6 pr=0 pw=0 time=914 us)
        108         INDEX FAST FULL SCAN TIBEX_EXECUTION_IDX1 (cr=3 pr=0 pw=0 time=155 us)(object id 386846)
        108         INDEX FAST FULL SCAN TIBEX_EXECUTION_IDX4 (cr=3 pr=0 pw=0 time=129 us)(object id 386845)
          0      HASH GROUP BY (cr=3 pr=0 pw=0 time=84 us)
          0       TABLE ACCESS FULL TIBEX_TSTRADE (cr=3 pr=0 pw=0 time=46 us)
        394      HASH GROUP BY (cr=39 pr=0 pw=0 time=2662 us)
       4869       INDEX FAST FULL SCAN IX_BESTEXREL (cr=39 pr=0 pw=0 time=22 us)(object id 386757)
       1126      HASH GROUP BY (cr=23 pr=0 pw=0 time=2338 us)
       1947       TABLE ACCESS FULL TIBEX_MERESUMEPRDTRANSITION (cr=23 pr=0 pw=0 time=29 us)
          1      HASH GROUP BY (cr=7 pr=0 pw=0 time=110 us)
          8       TABLE ACCESS FULL TIBEX_EDPUPDATEREJECT (cr=7 pr=0 pw=0 time=43 us)
        828      HASH GROUP BY (cr=249 pr=0 pw=0 time=6145 us)
        828       HASH JOIN  (cr=249 pr=0 pw=0 time=1008 us)
          4        INDEX FULL SCAN XPKTIBEX_CONFIGMEGROUP (cr=1 pr=0 pw=0 time=21 us)(object id 386786)
      14905        TABLE ACCESS FULL TIBEX_INSTRUMENTADMIN (cr=248 pr=0 pw=0 time=23 us)
         11      HASH GROUP BY (cr=99 pr=0 pw=0 time=3728 us)
       5556       TABLE ACCESS FULL TIBEX_BESTEXECPRICELOG (cr=99 pr=0 pw=0 time=32 us)
          0      HASH GROUP BY (cr=3 pr=0 pw=0 time=72 us)
          0       TABLE ACCESS FULL TIBEX_AUCTIONPRICE (cr=3 pr=0 pw=0 time=30 us)
       1126      HASH GROUP BY (cr=248 pr=0 pw=0 time=11102 us)
      16069       TABLE ACCESS FULL TIBEX_ADMINACK (cr=248 pr=0 pw=0 time=18 us)
       1126      HASH GROUP BY (cr=91 pr=0 pw=0 time=11947 us)
      21235       INDEX FAST FULL SCAN INSTRUMENTSTATEMSGSEQ (cr=91 pr=0 pw=0 time=38 us)(object id 386904)
    Elapsed times include waiting on following events:
      Event waited on                             Times   Max. Wait  Total Waited
      ----------------------------------------   Waited  ----------  ------------
      SQL*Net message to client                       8        0.00          0.00
      direct path write temp                       1260        0.52          5.39
      direct path read temp                        1261        0.04          2.95
      SQL*Net message from client                     8        0.00          0.00
      SQL*Net more data to client                     6        0.00          0.00
    PARSE #8:c=15000,e=83259,p=0,cr=4,cu=0,mis=1,r=0,dep=0,og=1,tim=532014955506
    EXEC #8:c=1000,e=170,p=0,cr=0,cu=0,mis=0,r=0,dep=0,og=1,tim=532014955744
    WAIT #8: nam='SQL*Net message to client' ela= 4 driver id=1413697536 #bytes=1 p3=0 obj#=572 tim=532014955794
    WAIT #8: nam='direct path write temp' ela= 4090 file number=201 first dba=84873 block cnt=15 obj#=572 tim=532015639268
    WAIT #8: nam='direct path write temp' ela= 2677 file number=201 first dba=84888 block cnt=15 obj#=572 tim=532015642558
    WAIT #8: nam='direct path write temp' ela= 20 file number=201 first dba=84903 block cnt=15 obj#=572 tim=532015652372
    WAIT #8: nam='direct path write temp' ela= 2190 file number=201 first dba=84918 block cnt=15 obj#=572 tim=532015656105
    WAIT #8: nam='direct path write temp' ela= 2247 file number=201 first dba=84933 block cnt=15 obj#=572 tim=532015659146
    WAIT #8: nam='direct path write temp' ela= 3386 file number=201 first dba=84948 block cnt=15 obj#=572 tim=532015662832
    WAIT #8: nam='direct path write temp' ela= 3375 file number=201 first dba=84963 block cnt=15 obj#=572 tim=532015666444
    WAIT #8: nam='direct path write temp' ela= 2796 file number=201 first dba=84978 block cnt=15 obj#=572 tim=532015670097
    WAIT #8: nam='direct path write temp' ela= 2901 file number=201 first dba=53129 block cnt=15 obj#=572 tim=532015673308
    WAIT #8: nam='direct path write temp' ela= 2933 file number=201 first dba=53144 block cnt=15 obj#=572 tim=532015676474
    WAIT #8: nam='direct path write temp' ela= 15 file number=201 first dba=53159 block cnt=15 obj#=572 tim=532015686479
    WAIT #8: nam='direct path write temp' ela= 2561 file number=201 first dba=53174 block cnt=15 obj#=572 tim=532015690084
    WAIT #8: nam='direct path write temp' ela= 2297 file number=201 first dba=53189 block cnt=15 obj#=572 tim=532015693299
    WAIT #8: nam='direct path write temp' ela= 3448 file number=201 first dba=53204 block cnt=15 obj#=572 tim=532015697026
    WAIT #8: nam='direct path write temp' ela= 2633 file number=201 first dba=53219 block cnt=15 obj#=572 tim=532015700114
    WAIT #8: nam='direct path write temp' ela= 2902 file number=201 first dba=53234 block cnt=15 obj#=572 tim=532015703743
    WAIT #8: nam='direct path write temp' ela= 3219 file number=201 first dba=53001 block cnt=15 obj#=572 tim=532015707190
    WAIT #8: nam='direct path write temp' ela= 2809 file number=201 first dba=53016 block cnt=15 obj#=572 tim=532015710215

  • Cannot install exchange server 2010 without small business server 2011

    we purchased Windows Small Business server 2011 for one of our servers and installed the software and setup exchange server for the office.   We had some 3rd party software that would not work with small business server so we had to install windows
    2008 r2 server.  we still need exchange server 2010.  Is there anyway to install without small business server?  When I entered the key in exchange server for the small business server it is saying that it is an invalid key.  We have a
    genuine version of windows small business server.  is it all or nothing for the software.  Thanks 

    SBS is indeed all or nothing. Breaking apart the individual components is not allowed. That includes exchange. If you want exchange without SBS, you'll need to buy exchange separately and exchange CALs. If you only have SBS CALs and aren't going to run
    SBS, you'll need Windows CALs as well.

  • TCP packet out of state: First packet isn't SYN & Outlook is trying to retrieve data from the Microsoft Exchange Server [CAS-ARray]

    We are transitioning from Exchange 2003 to Exchange 2010.  We found Outlook online mode (non-cached mode) have many warning "Outlook is trying to retrieve data from the Microsoft Exchange Server [CAS-ARray]", usually happen when users tried to open
    address book but sometimes even normal operation like click the Send button.  The problem does not affect OWA and extremely rare when Outlook is running in cached mode.  Check the firewall logs, we notice a lot of "TCP Packet Out of State" drops.
    We have a lot from the CAS/HT to DC/GC on TCP_3268 and LDAP.  And the errors are "TCP packet out of state: First packet isn't SYN" with tcp_flags FIN-ACK, PUSH-ACK.
    We also have a lot from CAS/HT to the Outlook Clients on the static RPC port (TCP_59933).   And the errors are "TCP packet out of state: First packet isn't SYN" with tcp_flags FIN-ACK, PUSH-ACK and RST-ACK, ACK.
    This happens even on Outlook 2010 which I though it has TCP Keep Alive implmented to keep the session active within 1 hour. 
    Can somebody tell me if these out-of-state are the cause of our problem?  And how to fix it?
    THANK 1,000,000

    Hello AndyHWC,
    I did some consulting with our CAS team and received the following feedback to your post:
    It is difficult to determine what is causing resets without seeing the captures first hand however, the concern is that you are seeing dropped packets on the firewall logs.  Where is this firewall located?
    Based on the description "Check the firewall logs, we notice a lot of "TCP Packet Out of State" drops." and "We have a lot from the CAS/HT to DC/GC on TCP_3268 and
    LDAP." indicates to me that the firewall is between CAS and GC.  This not supported under any circumstances and would explain the issue they are seeing with clients trying to "retrieve data from the GC".
    If there is not a firewall between the GC and CAS then a Microsoft support engineer would need to have concurrent Netmon Captures from client, CAS, GC during the
    issue to analyze.  If only one GC exists consider adding another GC to handle the client requests and for fault tolerance.
    Also verify that all NIC card drivers are updated to the latest driver version
    More information about firewalls with Exchange 2007/2010
    http://msexchangeteam.com/archive/2009/10/21/452929.aspx
    http://technet.microsoft.com/en-us/library/bb232184(EXCHG.80).aspx
    You can install the Client Access server role on an Exchange 2007 computer that is running any other server roles except for the Edge Transport server role. You
    cannot install the Client Access server role on a computer that is installed in a cluster. Installation of a Client Access server in a perimeter network is not supported.
    http://technet.microsoft.com/en-us/library/dd577077(EXCHG.80).aspx
    “The Installation of a Client Access Server in a Perimeter Network Is Not Supported
    Issue You may want to install an Exchange 2007 Client Access server in a perimeter network. However, this type of installation is not supported in Exchange
    2007.
    Cause The Exchange 2007 Client Access server role is not supported in any configuration in which a firewall is located between the Client Access server
    and a Mailbox server or a domain controller. This includes firewall devices, firewall programs, or any program or device that is designed to restrict traffic between two network locations.
    For correct operation, Client Access servers require typical domain connectivity to domain controllers and global catalog servers. Because any devices
    or programs that restrict or reduce access to domain controllers or global catalog servers may affect the correct operation of the Client Access server, we do not support this type of configuration.
    Resolution To resolve this issue, move the Client Access servers to the internal network. For more information about the ports that Exchange 2007 uses
    for various services, see Data Path Security Reference.”
    Thanks,
    Kevin Ca - MSFT
    Kevin Ca - MSFT

  • Installing second Exchange server 2010 with all roles (CAS, HT and MB) in the same domain?!

    Dear all,
    first of all thanks for reading this topic :-)
    In our enviroment, we have a Exchange 2010 server (Version: 14.01.0438.000), whitch is installed with all server roles (CAS, HT and MB) on one server(OS is Windows Server 2008 R2 Enterprise). This exchange server sends all external mails to a smarthost (Redddox).
    We are using Outlook Anywhere, Active Sync and OWA.
    Now, we need to migrate this Exchange server to another one, because we think, that the server´s OS is corrupt and also, there are wrong licenses installed. The "new" server will have the same OS Version and Exchange Version (2010).
    Currently I´m a little afraid, to install a new one - because I think when I will install the CAS and HT role, something will happen in my productive enviroment (Autodiscover, SMTP Connectors, Cerficates a.s.o.).
    To install the mailbox role, I think this will not affect anything.
    Can you help me a little bit in what to take care of? Do I need to preconfigure something, before I will install the second exchange? What about the version / service pack of Exchange to install? Must it be the same as installed on the first one?
    Any help would be appreciated!
    Jennie

    Hi Jennie,
    Below are the steps if you are not planning to upgrade.
    1) Install new Exchange2010-SP3 Server all roles Please check
    this
    2) Install the certificate in the new server by requesting a duplicate from the 3rdparty CA. Or export from the existing Exchange 2010 and import to the new one. Please check
    this
    3) Set your autodoscover, OAB, ECP, OWA URLs same as the current Exchange. Below artciles will help you to do that.
    For OAB, Autodiscover, EWS please check steps 5,6,7in this
    For setting OWA and ECP URLs please check
    this.
    4) Move few mailboxes as a test and check. If no errors move the rest.
    5) Move your OAB generation server to the new server. Please check
    this
    6) Move you public folder contents to the new server you have. Please check
    this
    7) Configure your firerwall to receive emails on the new server and other services like EWS, OWA, ActiveSync.
    8)
    Add the new server as the source server and in the current send connector and remove the old server from the send connector.
    Shutdown the server for a couple of days and monitor. So you will know if you missed something.
    Uninstall Exchange2010 from the add remove programs.
    Thanks, MAS
    Please mark as helpful if you find my comment helpful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you.

  • Trying to connect a home computer using Outlook 2013 to my business Exchange server 2010.

    I have a new Dell XPS with Outlook 2013 installed and the native email client installed. I was able to enter in my exchange 2010 credentials to the native email client and it worked. when I try to enter the credentials for Outlook 2013 I received an error
    message.
    "the name cannot be resolved. the connection to Microsoft Exchange is unavailable.
    outlook must be online or connected to complete this action"

    Hi,
    To narrow down the cause, I’d like to recommend the following troubleshooting:
    Check if you can connect to your Exchange server externally with another account.
    Double confirm the error message when test your RPC over HTTP connectivity.
    If you have any question, please feel free to let me know.
    Thanks,
    Angela Shi
    TechNet Community Support

  • Retrieve email from SMTP (ms exchange server)

    Hello,
    Is there a way to retrieve emails from SMTP by using PL/SQL? I'm new to the area, could you please give a hand? Thanks in advance!
    //Shichao

    Look this http://plsqlmailclient.sourceforge.net/
    It works great for my application.

  • Problems using Outlook 2013 with Exchange Server Small Business Server 2003

    Hello,
    We have just upgraded our Office suite from Office 2007 Pro to Office 2013 Pro.  When I try to configure Outlook 2013 to connect to Exchange Server 6.5 (SMS 2003) I get an error "Outlook 2013 being blocked by current version of Exchange Server".
     Outlook 2013 at present is not communicating with Exchange server 6.5
    Are there any fixes I have to install on our SMS 2003 server to allow Outlook 2013 to work with SMS 2003 Exchange Server?
    Any configuration changes I need to make?  Any help is appreciated.
    Thx
    John G.
    John Grace

    Hi
    Outlook 2013 is not supported with exchange 2003:
    http://technet.microsoft.com/en-us/library/ee624351.aspx#section10
    Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

  • [Forum FAQ] Why can't I retrieve Free/Busy information

    Free/Busy information is a feature of Microsoft Outlook that allows you to see when others are free or busy so that you can efficiently schedule meetings. You can use Microsoft Outlook to publish Free/Busy information to any server
    your and your coworkers have read/write access to. However, in some cases you’ll notice that you can’t retrieve Free/Busy information correctly from Outlook. You can try the below methods to troubleshoot and get the Free/Busy information again.
    Since most users who often use this feature are using Exchange, all the information in this content is only based on Exchange.
    General troubleshooting methods:
    Method 1: Start Outlook using the ‘/cleanfreebusy’ command line switch
    Method 2: Logon OWA to see if the Free/Busy information shows correctly
    Method 3: Check the user’s Permission Level when only one user’s Free/Busy information can’t be displayed
    Other causes
    Autodiscover has not been setup correctly
    Updates
    Here are the detailed steps and explanation of each method and cause.
    Method 1: Start Outlook using the ‘/cleanfreebusy’ command line switch
    With the ‘/cleanfreebusy’ switch, it will clear and regenerate free/busy information when Outlook starts, sometimes this process fixes the problem that Free/Busy information doesn’t display correctly, and this is always the first thing we should try when
    we can’t get the Free/Busy information from Outlook.
    This switch can only be used when you are able to connect to your Microsoft Exchange server.
    To start Outlook using the switch, we can press Win Key +
    R to start Run, type ‘outlook.exe /cleanfreebusy’ in the blank box, then press
    Enter.
    Please note since Outlook 2013 only uses the availability service which is connected to Autodiscover, the command line switch ‘/cleanfreebusy’ has been removed as well as the associated code so that Outlook 2013 will not recognize this
    command.
    Method 2: Logon OWA to see if the Free/Busy information shows correctly
    If you are using Cached Exchange Mode in Outlook and having trouble getting the Free/Busy information, please logon OWA, or switch to Online Mode to see if the Free/Busy information shows correctly.
    If the Free/Busy information shows correctly on OWA or in Online Mode, this problem may be caused by the Outlook Data File(.ost) corruption, which leads to the sync failure. Therefore we should exist Outlook, browse to the Data File and rename it to “.old”.
    The next time Outlook starts, it will regenerate a Data File to sync and we can check if the Free/Busy information can be retrieved.
    The location of the Data File can be found from File tab ->
    Account Settings -> Account Settings ->
    Data Files tab. (Outlook 2010 and Outlook 2013)
    Or Tools menu -> Options ->
    Mail Setup tab -> E-mail Account -> Account Settings window ->
    Data Files tab. (Outlook 2007)
    If on OWA it displays fine but doesn’t show the information correctly in neither Cached Exchange Mode nor Online Mode, it may be caused by the firewall or anti-virus settings, disable them to verify if they caused the problem.
    Method 3: Check the user’s Permission Level when only one user’s Free/Busy information can’t be displayed
    When a user has set his Calendar Permission to None, other people will not be able to see his Free/Busy information. When we notice that we can get most people’s Free/Busy information but fail to get one specific person’s, please consider
    to check his Calendar Permission:
    In that user’s Outlook, right click on his default Calendar, click Properties, select
    Permissions tab.
    We need to at least switch the Permission to Free/Busy time to get his Free/Busy information correctly.
    Other cause 1: Autodiscover has not been setup correctly
    From Outlook 2007, Outlook uses Autodiscover to get the Free/Busy information. Once Autodiscover has not been configured properly, the Free/Busy information may not display correctly. If you are also seeing issues with Out of Office assistant, we may assume
    that you haven’t correctly setup Autodiscover, since these two symptoms are common when Autodiscover is not configured correctly.
    To verify that, please test Outlook Autodiscover Connectivity:
    http://technet.microsoft.com/en-us/library/bb123573.aspx
    We can also learn Configure Exchange Services for the Autodiscover Service from:
    http://technet.microsoft.com/en-us/library/bb201695.aspx
    Since Autodiscover Service is more Exchange related, we need to seek Exchange support and post the question in Exchange forum:
    http://social.technet.microsoft.com/Forums/exchange/en-US/home?category=exchangeserver
    Other cause 2: Updates
    Although Updates from Microsoft do no harm to the system for most of the time, the updates sometimes can mess things up.
    Outlook 2013 November 2013 security update once became the culprit that caused some users not able to retrieve Free/Busy information from calendar scheduling. This occurs because Autodiscover fails for Exchange 2007 configurations. So in fact, this also
    refers to the previous reason, Autodiscover is corrupted.
    The fix for the issue above has been released:
    http://support.microsoft.com/kb/2850061/en-us
    Once you have some issues after updating and doubt it’s an update issue, you can always come to our forum to ask if there’s a recent update which causes the problem, we will be happy to support you. If a fix hasn’t been released yet, we suggest you uninstall
    the suspicious ones from Control Panel -> Programs and Features ->
    View installed updates to verify which caused the problem, also as a workaround.
    Summary
    The reason that we can’t get the correct Free/Busy information can vary. If you find it doesn’t work even after several general troubleshooting steps, please consider it’s Autodiscover related. For anyone who comes up against the issue that Free/Busy information
    can’t be retrieved, please feel free to visit Outlook IT Pro Discussions from the URL:
    http://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook, we will be glad to help you.
    Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

    You should be charged, but that confirms the account.  Same behavior with the app store...have to give login info evem for free downloads.

  • Free/Busy availability and Out of Office not working after Exchange 2003 to Exchange 2010

    We just migrated from Exchange 2003 to Exchange 2010 as an intermediate step before we get to Exchange 2013.  I want to make sure everything is working OK before we start the migration to Exchange 2013.  
    The users have Outlook 2010, and there are 2 issues.  They can't view free/busy times for other people using the scheduling assistant, and they can't set their Out of Office messages.  If they go in through Outlook Web Access, then these features
    work!
    I've searched the forums, and I see a few similar issues, but I don't think this is related to the .Net issue on the CAS server.
    Any suggestions?
    Thanks!
    --Kent 

    Hi Kent,
    Try checking the free busy info Outlook 2010 with running  /cleanfreebusy switch
    Check the Free/Busy System Public Folder and pointed out to the correct server on each mailbox DB in Exchange 2010
    Find the public folder replica database
    get-publicfolder -Identity "\NON_IPM_SUBTREE\SCHEDULE+ FREE BUSY" -Recurse | fl name,Replicas
    In E2k10 check if the exchange 2003 is added in the replica list. If not try adding them and check.
    force Public folder content replication.
    Please mark as helpful if you find my contribution useful or as an answer if it does answer your question.
    That will encourage me - and others - to take time out to help you.
    Regards,
    Sathish

  • Microsoft Office 2013 Free/Busy Information Issue

    We have several users that cannot see the free/busy information of another user in their Outlook 2013 calendars.  Creating a new Outlook profile for the user and repairing office solves the issue for a short period of time.  Users are running Windows
    8 64 bit, Windows 7 32bit and 64bit with Office 2013.  Our Exchange server is 2010 version 14.03.0158.001.  I have included screenshots of the issue.

    I have been working with Microsoft on this issue.  The patches below are suppose to fix this issue.  We are still currently testing them.
    32 Bit
    ====
    KB Article Number(s): 2825652
    Language: All (Global)
    Platform: i386
    Location:
    http://hotfixv4.microsoft.com/Microsoft%20Outlook%202013/sp1/outlook2013kb2825652fullfilex86glb/15.0.4551.1511/free/471276_intl_i386_zip.exe
    KB Article Number(s): 2837674
    Language: All (Global)
    Platform: i386
    Location:
    http://hotfixv4.microsoft.com/Microsoft%20Word%202013/sp1/word2013kb2837674fullfilex86glb/15.0.4551.1508/free/471263_intl_i386_zip.exe
    KB Article Number(s): 2849994
    Language: All (Global)
    Platform: i386
    Location:
    http://hotfixv4.microsoft.com/Microsoft%20Office%202013/sp1/mso2013kb2849994fullfilex86glb/15.0.4551.1508/free/471241_intl_i386_zip.exe
    The issue with Free / Busy and OOF not getting set would take 24-36 hours to start working once the patch is applied.

  • Free/busy information error for users whose primary SMTP is internal domain

    We have a scenario where we have some users on our network who use s web-based mail service but have AD logins as they need access to internal resources (file and print). 
    We have been asked to set up access for these users to the meeting rooms. An initial idea was to create a mailbox for each of these people and set up them up with an email address in the internal domain (company.local.co.xx). This has allowed them to use
    the meeting rooms but they cannot retrieve the free/busy information. When looking at available times, get the standard message "Suggestions cannot be provided because free/busy data could not be retrieved"
    It's not really clear why this isn't working. Suggestions?

    Thanks for the response. Those were my initial thoughts too. 
    However, doing a test of the email configuration shows that it successfully finds the OOF, OAB, etc.
    Hi,
    Since the OOF and OAB Urls can be retrieved properly from Autodiscover service, please directly access the OOF url from IE and see whether a proper XML file is returned. 
    Regards,
    Winnie Liang
    TechNet Community Support

  • Free/Busy Error from Exchange Online Cloud Mailbox to on-premise

    Hi, have a successful federation configured between Exchange 2010 SP3 (latest Roll up) and Office 365. This is to allow free/busy lookups during various migration stages (this is not Exchange Hybrid). Autodiscover works well and all functions work ok.
    On-premise users can see cloud users free/busy
    Cloud users cannot see on-premise users free/busy.
    All local based free/busy works on-premise and in the cloud.
    The Exchange Connectivity tool returns the below error from all accounts, this is the only error:
    (A wildcard certificate is in use and am wondering if this could be contributing to the problem as I have seen this once before)
    Attempting to send an Autodiscover POST request to potential Autodiscover URLs.
    Autodiscover settings weren't obtained when the Autodiscover POST request was sent.
    Additional Details
    Elapsed Time: 4979 ms.
    Test Steps
    The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL
    https://autodiscover.company.com/AutoDiscover/AutoDiscover.xml for user
    [email protected]
    The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response.
    Additional Details
    An HTTP 401 Unauthorized response was received from the remote Unknown server. This is usually the result of an incorrect username or password. If you are attempting to log onto an Office 365 service, ensure you are using your full User Principal Name
    (UPN).
    HTTP Response Headers:
    Content-Type: text/html
    Server: Microsoft-IIS/7.5
    WWW-Authenticate: Negotiate,NTLM,Basic realm="autodiscover.company.com"
    X-Powered-By: ASP.NET
    Date: Sun, 15 Jun 2014 22:33:34 GMT
    Content-Length: 58
    Cache-Control: proxy-revalidate
    Proxy-Connection: Keep-Alive
    Connection: Keep-Alive
    Proxy-support: Session-based-authentication
    Elapsed Time: 4979 ms.
    Any help or guidance would be appreciated as this is the only error we receive now and everything else works.
    Kind Regards, Antonio.

    Yep, indeed it does, except the password works when carrying out an autodiscover test, when testing free/busy that error appears. Lookups for free/busy work from on-premise to cloud, cloud to on-premise does not work unless you explicitly allow permissions
    on a user basis. The on-premise Exchange 2010 SP3 environment is using an external wildcard cert and thought this could be causing the issue, may consider updating to SAN based. What do you think?
    Antonio Traetto

  • Out of office/free busy not working for Outlook 2013

    Hi!  I have a user on our network that cannot use Out of office or see free/busy information in meeting requests.  We have hundreds of working 2010 clients but this one is 2013 and NOT a member of our domain.  They are connected to exchange
    and can do anything except the above.  When I do a test of email autoconfiguration it just fails.  DNS resolution is working fine but it can't connect to the server for these two functions only.  Any articles I can find assume the user is remote
    and outside the network but he is connected internally.  Any ideas?
    Thanks!

    Hi,
    Please switch to Outlook 2010 client and login OWA to check this issue.
    The Microsoft Exchange Server 2010 Availability service makes free/busy information available to Outlook client. Then Outlook uses the Exchange Server 2010 Autodiscover service to obtain the URL of the Availability service. As you
    mentioned, it failed to do a test of email autoconfiguration. So I suggest the following methods for troubleshooting
    Please switch to Outlook 2010 client and login OWA to check this issue.
    Have you configured
    Autodiscover Service for Internet Access?
    Use Test-OutlookWebServices cmdlet to
    verify that the Autodiscover service settings for Outlook clients are configured correctly.
    Blog for
    reference to troubleshooting Autodiscover.
    Best Regards.
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Lynn-Li
    TechNet Community Support

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