Trying to connect a home computer using Outlook 2013 to my business Exchange server 2010.

I have a new Dell XPS with Outlook 2013 installed and the native email client installed. I was able to enter in my exchange 2010 credentials to the native email client and it worked. when I try to enter the credentials for Outlook 2013 I received an error
message.
"the name cannot be resolved. the connection to Microsoft Exchange is unavailable.
outlook must be online or connected to complete this action"

Hi,
To narrow down the cause, I’d like to recommend the following troubleshooting:
Check if you can connect to your Exchange server externally with another account.
Double confirm the error message when test your RPC over HTTP connectivity.
If you have any question, please feel free to let me know.
Thanks,
Angela Shi
TechNet Community Support

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