Free Invisible Sheild With Install at Best Buy??

Just read on another site that Best Buy is now offering a full body invisible sheild with installation for free, for all Iphone4 users? True?

Our FAQ is now updated with this information.
Jacob|Web Planner | Best Buy® Corporate

Similar Messages

Re: Using a Price Match with the USPS Best Buy Coupon - ISSUES

Hello Tasha, I just had the very same experience at my local best buy. I've read the terms of the "Price Match Guarantee" in full. It absolutely does NOT say in those terms that you can't use a coupon with that price match. I suggest you give it a read yourself. If I hadn't had Best Buy gift cards, I would have walked out of the store. I've purchased 3 TVs from Best Buy and this will be the last unless this is resolved. I also plan on filing a complaint with the BBB.

Hello claydog84,
I’m all for getting an awesome product for an amazing price, and coupons are a great way to make sure that I’m getting the best bang for my buck. According to our Low Price Guarantee however, coupons offers cannot be used in conjunction with your price match. This is mentioned within the fifth bullet point underneath the subtitle “Our Low Price Guarantee does not cover”.
Any financing offers, bundle offers, free items, pricing errors, mail-in offers, coupon offers, items that are advertised as limited quantity, out of stock items, open-box items, clearance items, refurbished/used items, deal of the day, daily deals, special hour sale event items, credit card offers, gift card offers, rent/lease to own items, and items for sale Thanksgiving Day through the Monday after Thanksgiving, whether offered by Best Buy or a competitor.
If you have any further questions or concerns, please don’t hesitate to let me know. I’ll be glad to help.
Best Wishes,
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

Using a Price Match with the USPS Best Buy Coupon - ISSUES

I recently went to my local best buy to purchase a tv and was extremely disappointed with my service and the way I was treated. I asked for a Price Match because other retailers had the product much cheaper. The salesperson and the manager both made it seem like they were doing me a favor by price matching, even though that's clearly a Best Buy program. I also had a 10% off coupon that I received when I changed my address through USPS. The coupon does not state anywhere that it cannot be used in conjunction with PC (or any language about using in conjunction with any other offers). However, the store said they couldn't let me use it because it would be "too good of a deal" for me. They cited back to the PM program terms, but those terms state that I can't use PM to match a coupon offer from another retailer. That's not what I'm trying to do. My coupon is a Best Buy coupon. The terms don't say anything about this type of situation (they don't say it's excluded in any way). I could use any type of coupon by purchasing with the cheaper retailers, but I like to frequent my local best buy. Is there any help that can be provided?
(And i don't know why I should have to be given a guilt trip by the employees. It's not my fault that best buy was charging more for the product. I didn't create the price match program.)

Greetings badgers123,
I’m sure you were ecstatic to find the coupon offer as well as a lower price when shopping for televisions, as you were aware of our Low Price Guarantee. When requesting a price match under our Low Price Guarantee, our stores obviously should not be leaving you feel as though it is a favor they are providing you with. I’m sure this was not their intention, and am truly sorry if this is how you were left feeling after your experience.
Per our Low Price Guarantee, unfortunately we cannot accept coupon offers in addition to a price match. That being said, the store would have been correct in denying one or the other. I apologize if the store did not provide clearer reasons for why we could not accept the coupon with the price match.
Your time and effort in sharing your experience with our Low Price Guarantee is truly insightful and greatly appreciated so that we may have the feedback to make improvements in the future. If you should have any other questions or concerns, please feel welcome to reach out to me via this thread or private message.
Best regards,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

Issue:Bond with instalment repayment - redemption / buy-back

Hello,
We have created PT 04P Issue:Bond with instalment repayment (PC 42)
Posted data:
2009-01-31     SE1200     Issue: Placement     1.000.000,00
Redemption schedule spec.:
2009-06-01     SAM7102     Issue: Installment Repayment     500.000,00
2010-10-01     SAM7102     Issue: Installment Repayment     500.000,00
Now trying to post TType 400 Buy-back:
If [Pos. Value Date] is before first redemption specified in redemption schedule everything is fine, entries would be like this:
2009-04-01     SE2200     Issue: Redemption     50.000,00
If [Pos. Value Date] is after first redemption, when getting error:
TRS0359 Condition type 0301: no update type for incoming payment
Any ideas what is wrong in this case?
Regards,
Antanas

Hi,
In config, under transaction manager -- securities -- position management -- Securities Account Management -- Assign update types to condition types. In this assign an incoming payment update type to the condition type 301. You need to create an update type and assign to Securities account management usage.
Regards,
Ravi

Best Buy DOES need to address all the negative issues with Citibank!

Hi, I've read all the negative posts about Citibank.
I have been a loyal customer of Best Buy for quite some time and have purchased products from washing machines to electric guitars.
I have my own story:
I've had nothing but issues with them since Best Buy went to them. The last 5 bills I've received have been all messed up. Each time it's been for at least 2 hours. I never had problems until the switch to Citibank.
I have several deferred interest purchases. I've taken each of those, divided them by the number of months the contract is for, thus determining how much to pay each month to pay them off by the expiration date. Citibank has screwed them up every month. Distributing them differently than I had requested. One time in "fixing" their mistake, they "mistakenly" added an additional charge of $130 to my account! In reversing that they screwed up other distributions. That's why I've been on the phone with them so long each time. Some of them they still haven't fixed.
One six month account isn't due to expire until 9/16/2014, but the way they are applying the distributions it will be paid off 6/15/2014. A full 3 months before it is due. It obviously saves them having that receivable for 3 months.
Most of the customer Service reps have tried to be helpful but some of the time it is them that do the screw-ups. When I ask to speak to a Supervisor they are usually not helpful or rude. I was talking to one and he wasn't answering my questions, I challenged him and found out he wasn't even listening! Sometimes they say "it was a change that didn't get into the computer right". I've spent my entire career in the computer industry (Retail chains, Discount Chains, Accounts Receivables, and Bank Systems) You NEVER release a change until it has been completely tested. Apparently they have someone totally incompetent that department.
They apparently started a new policy 2 months ago that applied your minimum payment to the your revolving balance (non-promotional) first, if you only had Promotional balances it was applied to the one that would expire first. Again, it's a way for the bank to relieve Receivables earlier than they should. To their benefit.
I don't understand why so many of the Moderators and other responders have to be so rude and condescending to the people in this forum. All we hear is this Mantra that Best Buy has nothing to do with the credit card. Yet, the Logo on the statement says "MY BEST BUY CREDIT CARD". When you pay by mail the payment stub "Make checks payable to "BEST BUY CREDIT SERVICES". When you call they answer "BEST BUY CREDIT SERVICES". And you wonder why people think Best Buy owns the credit cards?
You are correct that Citibank owns the credit cards and processes them. But some Executive at Best Buy initiated having Citibank do this. You talk about it's just a marketing thing to have Best Buy's name on everything. Well I'll tell you. with all the complaints I've read here and horror stories that I have personally heard from customers, it is a very NEGATIVE marketing thing.
Most of the customer Service reps have tried to be helpful but some of the time it is them that do the screw-ups. When I ask to speak to a Supervisor they are usually not helpful or rude. I was talking to one and he wasn't answering my questions, I challenged him and found out he wasn't even listening! Sometimes they say "it was a change that didn't get into the computer right". I've spent my entire career in the computer industry (Retail chains, Discount Chains, Accounts Receivables, and Bank Systems.) You NEVER release a change until it has been completely tested. Apparently they have someone totally incompetent in that department.
They apparently started a new policy 2 months ago that applied your minimum payment to your revolving balance (non-promotional) first, if you only had Promotional balances it was applied to the one that would expire first. Again, it's a way for the bank to relieve Receivables earlier than they should. To their benefit.
I also noticed that one of the Moderators posted a response to several complaints about no more 18 month deferred purchases that it was Citibank that discontinued them. It seems to be a very popular "marketing thing" for Best Buy also. Why keep a bank that dictates "marketing things" to your company?
Have any of these many complaints been brought to the attention of Best Buy Management? Do they even know about them? If they have, then I would think they would be concerned enough to re-think their decision on a Bank Card Processor.
Many have said they will quit buying from Best Buy. I will not. I like the stores, their merchandise and staff. But I have serious concern that if this problem is not addressed thier may nit be a Best Buy to shop at in the future.
For that reason I am sending a letter to the CEO and CFO regarding this.
I would suggest each person that has complained dothe same. Since the Moderators blocked out the executive's names on one of the posts, you can go to Best Buy.com main page at thew bottom under "Corporate Info/About Best Buy/About Best Buy (yellow Tab)/Executive Team and you will find their names. The Corporate address is one one of the posts in here. The one the they deleted the names from. Maybe all of our voices will be heard.
P.S. - Check back to see if I'm blocked or this post is closed or deleted. If so, another thing to comment to the Executives about...
Best Regards Everybody!

Hello GJT,
Welcome to the forum, and thank you for being a loyal Best Buy customer! I'm very sorry to read of all the troubles you've been having with your My Best Buy credit card account.
If you made a purchase using one of our interest free financing offers, to avoid paying the interest, you would need to ensure you were making the minimum monthly payments and paid the full balance by the end of the financing term. For future reference, the promotion expiration will not be the same as the payment due date. The expiration is determined from the date of the purchase. This date would have been clearly marked on each of your billing statements.
If you did make other purchases during the financing period, the payments would have been applied to the account according to the credit card laws as the others have mentioned. It is my understanding that any payments made to the account would first be applied to all minimum payments due for purchases on the account. Next, it would be applied to purchases that have interest charges due. Lastly, if funds remain from the payment, they will be applied to purchases with the financing promotions, in the order they are set to expire.
As you may be aware, Citibank, N.A. is the issuer of your My Best Buy credit card account. Due to this, we have no influence, or access to their accounts or policies. It is however, my goal to assist our valued customers as best as I can; therefore, I will be reaching out to Citibank on your behalf to look into your concerns. and they should be reaching out to you directly within the next 3-5 business days to discuss this further. If you do not hear from them within this timeframe please let me know.
Thank you for posting your feedback here on the forum, and please do not hesitate to let me know if you have any further questions or concerns.
Sincerely,
Maria|Social Media Specialist | Best Buy® Corporate
Private Message

$10 free airtime included with pre-pay phone

I bought a pre-paid phone from best buy and set it up for a pre-pay account and just realized that they never gave me my $10 of airtime. I searched the box and can't find any code or instructions telling me how to receive it.
Is this something i take up with verizon or best buy? please let me know.

The Ten dollar free airtime should have automatically been there when you activated the account. Call Customer Service at 1-888-294-6804 and ask about it. Or go online and check you balance there to see if it has been added.

Best Buy not fixing their glitches and errors

I have been trying to deal with customer service regarding my name being fraudulantly changed on My Best Buy. I used my reward card to purchase an Ipad that I had delivered to my place of employment so that it would not sit unattended at my doorstep all day. Ever since that day, My Best Buy has shown my name as the name of the place that I work. I have had reward certs issued in this other name and duplicate cards issues in this erroneous name.
I have spoken to customer service multiple times and have been given the run around and promises to be contacted within a certain time frame with no contact and no results. I however, did receive and email that Best Buy must protect the privacy of the name that is associated with MY account even though this has been MY account for over FIVE years and this other name was not added/glitched on until the end of March 2014. I have submitted receipts showing purchases both in store and through bestbuy.com that show me using my own name to purchase items and also have email correspondence from Best Buy addressed to the original name on the account.
I had even been advised by a customer service rep to open another Best Buy account which would cause me to lose my Elite Plus status. It feels that I am now being penalized for Best Buy's errors and incompetence.

Good morning ceppes, and welcome to the Best Buy forum,
If the name associated with your My Best Buy™ account somehow randomly changed following a recent purchase, then I can certainly understand why it is you might feel frustrated. You should not have to create a brand new account, so let me see if there is anything I can possibly do to help. To further discuss your My Best Buy™ account and ensure it is up-to-date, I am going to send you a private message. You can check your private messages by clicking on the yellow envelope icon located at the top of the page.
Thank you for taking the time to reach out to us.
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

40gb Touch in Best Buy Mi

Suprise 40gb touch $329 listed in my local Best Buy Miami. First time its there, very happy to see some movemnet on Creative's behalf.

What does this have to do with Creative? Best Buy decide what to stock, not Creative.

Trouble with Installing Empire: Total War; downloaded from Best Buy Pc app

Hello,
I have had troubles downloading and installing Empire: Total War. At first, I coudn't download it but I now have figured it out. I checked today after work and it successfully downloaded. The trouble now is that I have the files but can't seem to install them. I pressed the "install manually" button within the Pc app but nothing happened. Help would be appreciated!

Hi mhviking25,
You should be able to locate the game data files here:
C:\Users\ [User Name] \AppData\Local\Best Buy pc app\DigitalShelf\ [Your Game folder]
In that folder there is likely an executable install file (.exe) that you could try. If it's not there or that install method doesn't work, there may have been a problem during the download process and you'll want to try a re-download. I know that not ideal as you ran into issues trying to download it the first time but hopefully it doesn't come to that.
Let me know if you have any questions.

Best Buy exchange with rewards certificate issue

Hi,
I have been a loyal customer of Best Buy over the years and go out of my way to shop there for my electronics. I hope someone can assist me with my problem. Below I have given a brief synopsis of what is going on. Thank you for your time.
On 01/10/15 I purchased a Bose headset using some of my best buy rewards certificates and the rest of the balances on my credit card. I forgot to use a $50.00 gift card that I had received, towards the purchase that day. On 01/13/15 I returned to the same store to ask that the receipt be credited and re rung so I could apply my $50.00 gift card. The customer representative advised that since I used best buy rewards certificates I would not be able to do the exchange since the rewards take 8 days to return to my account. I asked if the rewards could just go onto a best buy gift card and he stated they were not able to. I had no intention of returning my item; all I wanted was to get the $50.00 gift card applied to my receipt. Instead I was forced to return my headset and now wait 8 days to then repurchase the same headset in order to be able to use my best buy rewards certificates plus my $50.00 gift card. I find it ironic that best buy is willing to take in a returned item (never intended for return), make customers wait 8 days, and then have the customers travel back to the store to buy the same item over again just to be able to use their rewards certificates that were returned.
I did advise the customer service representative of how absurd the process is and he stated “I know I’ve been dealing with it for the entire holiday season but this is the only way it can be done.” Best Buy should really take a step back and look at this process since they are incurring a loss on the returned product and the overall poor customer experience.
Thank You

Hi jonchiarito,
Thank you for signing up for the forum and connecting with us.
I can imagine feeling frustrated after hearing that your certificates would be returned to your My Best Buy™ account, which may cause you to have to make another trip to the store to redeem them. The only way we could have applied the $50 gift card to your existing purchase is to process a return and repurchase, which would cause the certificates point value to repost to your account. Since certificates have no actual monetary value, they cannot be put onto a gift card.
It can usually take between 3 - 6 business days for a certificates point value to repost to a member's account following a return, and it pretty common for the point value to repost the same day that a return is processed. I looked over your My Best Buy™ account using the email address you registered with the forum, and from what I can see, the point value for the certificates you redeemed reposted to your account yesterday following the return. It may take 24 hours for your account to update though.
If after 24 hours you for some reason are unable to access those points or if you have any other program related questions, then do not hesitate to send me a private message and I will see what I can do to further assist. You can send a private message by clicking on the blue button in my signature labeled "Private Message." Also, please feel free to post any ideas or suggestions you have to the IdeaX section of the forum.
Returns When a My Best Buy™ Certificate was Used
I hope you enjoy the rest of your day.
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

My Macbook is stuck at the loading screen (the apple with the spinning circle beneath it). I went to Best Buy, they told me to call Apple Help and ask them to restore my unit. But Apple help wont help me without charging me. Help please !!

My Macbook Pro is stuck at the loading screen (the apple with the spinning circle underneath). I went to Best Buy to get help, and they told me to call Apple Help and ask them to 'restore my unit', which he said is a matter of only about 4 mouse clicks. If it was so easy, I didn't understand why he couldn't do it for me. But he said that even though I have a 3 year warranty and protection plan with them, they were not responsible for this type of problem. Whatever.
Anyway, so I called Apple Help, and even though he was familiar with my problem, it's been more than 90 days since I purchased the laptop, therefore I'd have to set up a service agreement to get his assistance, meaning I'd have to PAY him. So now i'm stuck, and I'm just hoping somebody knows what to do to help me
I don't have any disc that I apparently need, and I don't remember ever getting one. However, if there is some other way to fix this issue, please let me know. Thanks for your time and assistance
Brenna

HI, have you blown the dust out lately?
Does it boot better/further if allowed to cool?
If you're sure the RAM is good, try the Hair Dryer trick...
http://discussions.apple.com/message.jspa?messageID=13240047#13240047
https://discussions.apple.com/message/15223603#15223603
https://discussions.apple.com/message/15499912#15499912
https://discussions.apple.com/message/15613068#15613068
https://discussions.apple.com/thread/3270112
https://discussions.apple.com/message/16053892#16053892
No power light at all...
https://discussions.apple.com/thread/3692775?tstart=0
It can show on any G5, and even many other computers & electronic devices of the period.
http://www.macintouch.com/reliability/pmg5.html
http://lowendmac.com/ppc/power-macintosh-g5.html
And see this last one in particular...
https://discussions.apple.com/message/16781690#16781690
Heat gun better...
https://discussions.apple.com/thread/3916312?tstart=0
If we don't get more help or answers here, feel free to join my site & ask...
http://x704.net/bbs

I dropped my iPhone 4s and the back cracked and it now will not turn on. I was wondering if anyone could give me an estimated price to fix it. Thanks. And I do have insurance on it with best buy. I'm with Verizon so I don't know what way would be cheaper

I dropped my iPhone 4s and the back cracked and it now will not turn on. I was wondering if anyone could give me an estimated price to fix it. And I do have insurance on it with best buy. I'm on Verizon's phone plan so I don't know if it would be cheaper to have it fixed with Best Buy or Verizon. I cracked my iPod a little bit ago and got a refurbished one for free with the insurance on it but I don't now if it would be different because it is a phone. I don't know really anything about this stuff so any information that could possibly help me is greatly appreciated. Thanks.

That's only for the iPhone 5. On the 4 and 4S, they can repair the back glass in store for $30. They will not replace the display on a 4 or 4S. They must replace the entire phone. Replacing the display on them requires disassembling the entire phone, which they will not do in store.

I bought a macbook pro as an open item in best buy and it doesn't come with garage ban, iMovie, iphoto, numbers, etc. what can I do?

I bought a macbook pro as an open item in best buy and it doesn't come with garage ban, iMovie, iphoto, numbers, etc. what can I do?

it wouldnt come with numbers, only iphoto, imovie, and garageband. Have you tried this?
Double-click the App Store icon in the dock.
Enter your Apple ID and password.
Click Purchases.
If you haven't previously accepted your bundled iLife applications within the Mac App Store, you should see your iLife applications appear in the Accept portion of the screen. Click Accept.
You may be asked for your Apple ID and password once again. Your iLife applications now move to the Purchased section. These applications are part of the software that came with your Lion based computer. Your account will not be charged for them. Click Install to complete installation of your applications.

I purchased lightroom and photoshop a week ago and installed it successfully on my new iMac. the open box iMac ended up being a lemon so i had to exchange it for a new one. best buy wiped the old computer clean. now id like to reinstall the lightroom a

I purchased lightroom and photoshop a week ago and installed it successfully on my new iMac. the open box iMac ended up being a lemon so i had to exchange it for a new one. best buy wiped the old computer clean. now id like to reinstall the lightroom and photoshop to my new computer but i don't know how. help!

Download and install the trial version from http://www.adobe.com/downloads.html and activate it with your serial number or Adobe ID.

Best buy PC app fails to install.

The install goes until almost the end, then ClickOnce fails, then the app doesnt load.
I've done the /AppData/apps delete fix attempt. I've checked the event logs and later found a detailed stack trace of the issue:
PLATFORM VERSION INFO
Windows : 6.1.7601.65536 (Win32NT)
Common Language Runtime : 4.0.30319.17929
System.Deployment.dll : 4.0.30319.17929 built by: FX45RTMREL
clr.dll : 4.0.30319.17929 built by: FX45RTMREL
dfdll.dll : 4.0.30319.17929 built by: FX45RTMREL
dfshim.dll : 4.0.41209.0 (Main.041209-0000)
SOURCES
Deployment url : file:///C:/ProgramData/Best%20Buy%20pc%20app/Best%20Buy%20pc%20app.application
ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\ProgramData\Best Buy pc app\Best Buy pc app.application resulted in exception. Following failure messages were detected:
+ The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.
WARNINGS
There were no warnings during this operation.
OPERATION PROGRESS STATUS
* [9/4/2012 2:30:17 AM] : Activation of C:\ProgramData\Best Buy pc app\Best Buy pc app.application has started.
ERROR DETAILS
Following errors were detected during this operation.
* [9/4/2012 2:30:17 AM] System.IO.FileNotFoundException
- The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
- Source: System.Deployment
- Stack trace:
at System.Deployment.Internal.Isolation.IsolationInterop.GetUserStore(UInt32 Flags, IntPtr hToken, Guid& riid)
at System.Deployment.Application.ComponentStore..ctor(ComponentStoreType storeType, SubscriptionStore subStore)
at System.Deployment.Application.SubscriptionStore..ctor(String deployPath, String tempPath, ComponentStoreType storeType)
at System.Deployment.Application.SubscriptionStore.get_CurrentUser()
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.
I looked further, and then updated my .NET framework to see if that helped. It didn't.
Is there a way to get the serial code for Guild Wars 2 that I bought, and I can just download the client from the guild wars 2 website? Or maybe a patch for this? Or someone who at least knows any way to fix it?
Thanks.

Hi hch3rd,
I'm sorry for the delayed response. You are likely not finding the PC App folder with a search because the folders are hidden by default. To "Show Hidden Files"...
Windows 7 or Vista:
Open Folder Options by clicking the Start button , clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
Click the View tab.
Under Advanced settings, click Show hidden files, folders, and drives, and then click OK.
Windows XP:
Click Start, and then click Control Panel.
Click Appearance and Themes, and then click Folder Options.
On the View tab, under Hidden files and folders, click Show hidden files and folders.
Once you have that done, you should be able to find the PC App data files at that same location you were looking and delete them.
Let me know if that helps.

Free Invisible Sheild With Install at Best Buy??

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