Free Jabber connection and stability issues

I am the video administrator for UTD and free jabber is a foundational block for our video deployment. About a month ago we began to notice free jabber having issues connecting (signing in) and dropping calls. Here is a summary of our findings.
1. About 20% of our calls with free jabber are experiencing issues
2. Calls that can't sign in recieve an "unable to register" error.
3. Calls that have problems staying connected have very sparatic connections. Over an hour long video conference they will stay connected for 20 seconds, then drop, then connect back for 5 minutes, then drop, then connect for 2 seconds, then drop, then connect for 30 minutes, then drop, then connect for 3 minutes, then drop, etc.
4. Our VCS Expressway shows many different errors for the same call. A list of the errors are "Interowrked No Permission - Insufficient privilege", "403 Forbidden", "487 Request Teminated", "Undefined reason", "Unknown reason".
We believe that the "user unable to register" is due to a maxing out of the Cisco VCS Expressway. We believe the other issues are due to Cisco firewall mishandling the free jabber calls. There is an open discussion with our sister sites about this issue. We will be testing/monitoring free jabber connections over the next few weeks. Sniffing the connection should tell us exactly what side the errors are coming from, but given that none of our other video equipment is having problems nor is our Enterprise Jabber having issues, all hands are pointing to Cisco's free jabber infrastructure not configured correctly and not being able to handle the load.
Anyone want to comment on this?
-Brian Moore

Still seeing disconnects. But now also testing Ipad jabber video and seeing similar issues there. Really seems like Cisco's infrastructure can't handle the load.
Any thoughts?

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Connection and Keyboard Issues (since 10.5.5 update?)

Not quite the connection issues others are having, once Airport is connected, it stays connected. The issue is with initial connection. When I wake the Macbook up from sleep, I can't click to load anything on the internet/ in email for almost a full minute. If I do, or if mail tries checking for new email, whatever is attempting to load continues to attempt doing so for about 30 seconds or so, when it then tells me that I am not connected to the internet. Airport, however connects to the wifi just as quickly as ever (or, at least, it says it's connected). I just started noticing this issue the other day, around the time I updated to 10.5.5, so I can only assume it's from the update. I have not had any connection issues before this (the Macbook is about 3 months old).
The other issue I've noticed does not happen consistently. Once in a while, when I press the button to decrease screen brightness, the brightness decreases completely and the screen turns black. The other day, I opened the computer up, and the screen was "stuck" black. I couldn't get the brightness to increase. While trying to tap keys to "wake it up," at one point I heard a ding, as if there was an alert that I needed to click OK on or something. I ended up giving up and holding the power button down to shut down and reboot, and haven't had the problem again since.
I've searched the forums to see if others are having these problems, but all I can find is problems with frequent connection drops, and, like I said, I'm not have that issue.

Help?
This is very frustrating.

5800 connectivity and other issues

I recently bought a 5800 xpressmusic phone. I am experiencing a series of issues with the phone .
The phone do not gets connected to the PC suite thru the USB cable ( CA 101) . It connects only thru bluetooth . I tried after re-installing the latest PC suite , still the PC do not recognizes the phone .
Also if the phone is connected to PC as " mass storage" it keeps on connecting and disconnecting ( every second a new pop up comes which goes after the window is opened ).
The 2 problem put together it seems the cable is alright , but still PC cannot recognize the mobile in PC suite mode.
Also I am finding the microphone is very weak . In loudspeaker mode the speach is not audible to the person at other end, till the phone is kept close in front of the face.
The network coverage also seems pretty low. In many places the network bar may appear full , but voice is crackling . Also GPRS do not get connected easily. Incidentally my old nokia 3100 connects well at the same place!!
Anybody can advice what can I do to solve these??

Are you using PC suite or OVI suite? OVI suite (I believe) is the correct one to use for the 5800 (it's the one that installs by default from the DVD in the box).
Does your other phone connect to the PC correctly, if not it may be your usb port, try another port and if that fails, try another computer.
If all else fails, take the phone down to your nearest nokia care point and get one of the engineers to have a look at it.

Lion Server Admin, Server, connection and authentication issues.

I'm going out of my mind... I'd appreciate any help
Mac OS X Server 10.7.2
Mac Mini Server (no optical drive. dual hard drives) 2.66 C2D / 4GB RAM
So... I open Workgroup Manager, select menu: Server > Connect. Then Enter:
Address = Server.local
User Name = Server Administrator
and my password.
Press the Connect button and it successfully opens the Workgroup Manager window and I can edit users etc. all perfecty fine.
I can also confirm that the Server Administrator user has "administer this server" ticked on.
Now the trouble begins...
I open Server (ie. the new Lion Server application).
It shows me the "Choose a Mac" window. Two entries:
1. "This Mac - Server"
2. "Other Mac"
I click the first entry & it slides down the sheet for entering username and password. I enter exactly the same details as above and the sheet shakes left and right, essentially behaving as if I'd entered the wrong password. Despite the fact that it's the same password as above.
I try it from another machine as well, just to be sure, and I get the same result.
Then I open Server Admin.
At some point recently, I recall having essentially the same problem. An attempt to connect to the server shook the authentication sheet essentially suggesting wrong password.
More recently, Server.local now doesn't even show up in the Available Servers section.
If I try Add Server from the Server menu. Then Enter the same details above I get a "Could not connect..." message.
So... I'm kinda baffled. What on earth is going on? The three different apps are telling me different things. One works perfectly, one says it's running fine but I can't authenticate, and the other says it doesn't even exist.
For what it's worth, I've tried using Workgroup Manager (the one thing that will connect and authenticate) to change/reset the password for the Server Administrator user, but no matter what I set it to I'm still getting all the same results as above.
If anyone can give me any help here I'd be very grateful!!
Thanks!
David.

Is there really no one who can help me with this?

New to BT, Speed and Stability Issues

Hiya,
I've been on BT Unlimited Broadband for just over 2 weeks now. I have a few problems, it seems:
1. Gigabit port just doesn't seem to work. I've searched this one and I do have a HH3 Type A. It works on the occasional restart, but then stops...
2. I keep ending up with absolutely unusable speed. I've had speedtest results as low as 0.69 to 0.07 mbps (at this point the BT one won't even work as it's too slow). As soon as I reset my HH everything goes back to 'normal' at 10-12mbps. This happens once a day on weekends (I'm at home more though) and maybe every couple days during the week.
3. I'm just generally finding the broadband 'flakey'. High pings, latency in gaming, sudden lag... I'm not convinced my stats look great and my profile seems to be dropping (at best it was over 16mb, I've seen it down to 10). Unfortunately I had to reset my router earlier today as the Internet wasn't usable, at that point I'd had about 23 hours of connectivity (not a manual reset) and my HEC and CRC numbers were up to about 15 million... Here's my stats after an hour and a half. Does this look normal or a cause for concern? I've not got a telephone to do a line test, but I'll see if I can get one in the next day or so if need be.
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 01:34:59
Downstream:
12.81 Mbps
Upstream:
1.129 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Fast
Noise margin (Down/Up):
6.8 dB / 5.7 dB
Line attenuation (Down/Up):
25.0 dB / 13.3 dB
Output power (Down/Up):
20.7 dBm / 12.5 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
246712 / 32
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
344959 / 7
Error Seconds (Local/Remote):
5455 / 0
To my knowledge I have only a master socket in this flat where the router is connected via a new filter (though it's an old style socket with a BT logo top-left and a solid one-piece faceplace). I've checked wired and wireless, etc with same results.
Any thoughts or advice would be greatly appreciated.
Solved!
Go to Solution.

Thank you for your advice. I did the line test with a corded phone and it seemed OK. No loud crackling or anything, maybe a bit of a faint hum, but nothing noteworthy. It dawned on me that I hadn't tried swapping out the filter and having done that the speed has gone up and the errors have gone down.
BT have also agreed to swap out my HomeHub for a Type B to fix the Gigabit issue.
Could I ask, what do you think of these results now? The other thing is... it's switched to Interleaved mode from Fast I noticed. Are there any consequences or anything I need to do since it seems I spent my whole first 10 days using a duff filter? Will it have any lasting effects on my profile/speed?
Thank you very much for your assistance.
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 03:29:24
Downstream:
16.25 Mbps
Upstream:
1.094 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
5.8 dB / 5.5 dB
Line attenuation (Down/Up):
25.0 dB / 13.3 dB
Output power (Down/Up):
20.1 dBm / 12.3 dBm
FEC Events (Down/Up):
979597 / 13
CRC Events (Down/Up):
576 / 35
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
11482 / 7
Error Seconds (Local/Remote):
314 / 3

Remote Desktop Connection and printing issues

Hi,
I am using Windows 7 on my desktop and also connected to Windows Server 2008 R2 to run applications in Windows Server. However, I noted there is problem with the printer issues. Sometimes, when I tried to print some documents using applications
in Windows Server with my local printer in my room connected to desktop, it won't work.
Moreover, I need to go to Windows Server, Component Service to restart printer spooler so it will work again. This is a pain.
I also noticed there is about 30 seconds wait to process any document to print.
Unlike if I print documents directly from my local desktop computer running Windows 7 and connected to local printer, it only takes seconds to print.
My desktop is connected to Windows Server 2008 via local area network. I should not expect such a significant delay in printing.
I also wonder why printer spooler needs to be restarted when printer is not working.
Can anyone advise me about this? Can Microsoft looks into this problem and release updates to fix the bug to improve the system?
Thanks
Regards,
Clement

Hi,
Please check if you turn on this settings:
You need to set this up just before you connect. The setting will be saved so that you won't need to change it the next time you connect.
1. Open Remote Desktop Connection by clicking the Start button, clicking
All Programs, clicking Accessories, and then clicking
Remote Desktop Connection.
2.Click Options, and then click the Local Resources
tab.
3.Under Local devices and resources, select the Printers check box.
4.Click Connect to start the session.
Make sure that you select your printer in the Print dialog box each time you print.
Karen Hu
TechNet Community Support

ITunes/iPod connectivity and battery issues

I have been having several issues with my iPod, but I know for a fact that it all comes back to my battery charging/connectivity.
1. Whenever I connect my iPod to charge it, *my computer recognizes it* but *iTunes does not see it* at all.
2. Instead of charging, my iPod does the *exact opposite*; power is being drained from it as quickly as it would normally load.
3. As the battery drains, the large *battery image shows Red* and the *20% message comes up*, but the small battery icon in upper right has the *"Fully Charged" sign* on it.
4. Whenever I plug in my iPod, the *screen flickers*. Nothing any more complicated, but the screen incessantly flickers *only when the device is "charging"*.
5. This also happens with my *wall charger*, so I am sure it is not my computer.
I have reinstalled iTunes as well as installed an older version that previously worked, but unsurprisingly nothing helped. I tried to find out what may have caused it, but I hadn't done anything new or added anything in a few weeks.
I am very tempted to use my warranty to my advantage and either get a new one or my money back.
This is ridiculous.

I am having the exact same problem with my computer sucking the power out of my 5th Gen iPod. I've bought new cables, restored it, tried every USB port on my Mac and my USB expander. It just keeps sucking the power from my iPod. I can charge it on a wall charger or my car charger but I can't leave it hooked up to my computer for longer than 2 or 3 minutes or the battery will be completely dead, even if it was fully charged when I plugged it in. It's just my computer that is doing this.
Is your wall charger an Apple charger or a Belkin charger. Both my wall charger and car charger are Belkin so I wonder if that has any affect on it.
I'm at least glad to know that I'm not the only one. Hopefully this will not be a problem on future models.

2TB Airport Time Capsule Connectivity and Range Issues

Got the brand new Airport + Time Capsule (2TB) to replace a weak (ane expensive) Linksys EA6500 AC router which had a hard time staying connected.
Originally replaced the Linksys with an old Belkin unit and everything worked fine. Then I bought the new Airport + Time Capsule. Since using my Airport, the connectivity & range are really unreliable. Either the signal disappears or router cannot even be found. Streaming is constantly interrupted regardless of device (AppleTV, iPhone, etc...). Because the Airport is my backup, I don't want to disconnect so I have resorted to plugging an older Linksys into one of the ethernet ports on the Airport. That network works just fine.
The latest firmware is installed... I am stumped. Big Apple supporter but this disappoints that I have any issues - especially with a new item of this price range.
In fact, as I am typing this, I opened the Airport Utility - which showed it working just fine 10 min ago - and got the following...
Suggestions are welcome... Bring it back? Change setting? Help !!
Thank you.

Poor wireless reliablity is being reported both here and in the airport section for the new extreme.
Just take a quick gander.. even the first page of threads here will have a few about the issue. So be warm and comforted.. you are merely a beta tester.. along with all the rest. eg
https://discussions.apple.com/thread/5140686?tstart=0
https://discussions.apple.com/thread/5259040?tstart=0
I would do the normal stuff to help wireless act in a stable manner.
1. Reset to factory.
2. Set all names to short, no spaces and pure alphanumeric. Give a different name to 5ghz so you can choose it.
3. Set fixed wireless channels and test in order for 2.4ghz, 11, 6, 1
And use 40 and 150 for 5ghz.. (a few channels either side is fine.. )
4. Clear out all the old wireless names on the devices.. and setup just the new TC.
No luck then return the TC and either get refund.. or take another.. but until Apple fixes the firmware it is not likely to be fixed.
I would buy the Asus RT-N66U or AC66U.. for a more mature product.. and us external drive for TM.

Heavy FTP usage causing performance and stability issues

We have been having out-of-the-ordinary issues with DMS for the last couple weeks. Examples:
- There have been cases where certain people could not log in, while others could.
- Increased numbers of help requests for "DMS not responding".
- Search is getting slower because the statistics-and-analyze job has trouble running.
We found the Node process was maxed out on memory. It turns out that FTP is served by the Node process. We believe that FTP usage has pushed the Node process to the breaking point.
I would like to see if there is a way to increase server resources for FTP, like we can for Content processes like apps and dav. If that is not possible, we will have to limit FTP users to a number that can be supported by the limitations of the product. Since FTP has been very successful for us in handling many service requests, this would not be a good outcome.
We tried setting the Node process' numprocs to 2, but the system wouldn't start. Another idea we have that might buy us a little is moving FTP to our 2nd apps server, whose Node process is only running one agent. Can we run FTP on multiple Nodes?
I will put in a TAR for this, and post the number when I'm done.

The TAR number is 6546521.992

Firefox Web Browser connectivity and email issues with Comcast connection

I have been having an issue with Firefox conecting through Comcast both to xfinity home and especially to email for the past 2 to 3 months. I finally solved the problem. Comcast requires no proxy setting. To solve the problem go to Firefox Tools, click on Options, click on the tab Advanced. Click on Settings, the check the box for "No proxy". Click Ok. And that did it! Am I glad. Reading email was getting very tedious with all the waiting.

Graifox wrote:
I have been having an issue with Firefox conecting through Comcast both to xfinity home and especially to email for the past 2 to 3 months. I finally solved the problem. Comcast requires no proxy setting. To solve the problem go to Firefox Tools, click on Options, click on the tab Advanced. Click on Settings, the check the box for "No proxy". Click Ok. And that did it! Am I glad. Reading email was getting very tedious with all the waiting.
I'm glad you got it worked out and are now able to enjoy the email reading experience more. Great problem solving!

Smartwatch 2 connects and disconnects issue

I am a Xperia Z1 C6903 User, updated to the current latest
Android 4.4.2
Build 14.3.A.0.757
Received a present from my wife, the Smartwatch 2
Updates it to the latest
1.0.B.4.152/1.0.A.4.11
Currently having problem with the connection.
I cannot run my Music Player, The Camera App and since it is getting frequent disconnection, even the notifications are not sync at all.
I wish someone could really help me with this. Was having the problem before the new update. Still persist after the update.
Sad

I don't have the disconnection problem with the SmartWatch SW2 on my Xperia Z1 ... however, I am facing the problem with my SmartBand.
Perhaps one way to resolve the problem is to perform a hard reset (or factory reset as they call it) on your phone (I know, it's a bit drastic). You'll never know ... perhaps the reset can help you.
I have never missed any notification on my SW2 (using WatchIt!) and Music player/camera works fine and dandy. Give it a try ... might solve your problem ....
Xperia Z1 C6903 - 4.4.2 [ SmartWatch SW2 | SmartBand SWR10 ]

Bluetooth connecting and pairing issues

I am trying to connect my iphone to a nokia lumia 900 via bluetooth to exchange some music but it does not seem to connect through theirs and my bluetooth does not find any devices what should i do?

Maybe, see if this works. Both phones need to install Bump.
https://bu.mp

Unbelievably poor connection and reliability issue...

This has now been going on since October last year when BT started migrating accounts over from Yahoo.
First the E mail went wrong and is still VERY unreliable, I have three E mail accounts, A primary and two sub accounts. On an average day one will not be working it always says the PW is wrong ( it isnt) next day another of the E mail accounts wont work instead.
Next connections, since October last year and getting much much worse lately my connections either WIFI or Cable to the web via my home hub have been failing on average 20 to 30 times a day.
I reported it to BT and they told me I needed a new hub, I duly got a new hub from BT and it has no noticable imprvement. day in day out the connection keeps dropping or the web freezes or the web page I use times out or I get only a blank page.
I have to reset the hub multiple times daily.
Again this has gone on for MONTHS now.
NOW ( Late August 2014) the web is griinding to a complete halt, I pay for unlimited and get NO CONNECTION AVAILABLE for half the day.
All the tests I do tell me that the problem is ISP / DNS related, and that is hen I can actually get through to BTs own help section because 99% of the time when I go to the BT homr page it does not connect ( Page unavailable) or it freezes, or more often the HELP PAGE simply does not load properly.
When I do eventually get through and do a service test it ALWAYS says there is no fault, regardless of if I use my own laptop, wifes notepad, sons gaming PC.
PLEASE NOTE it has taken me since 9.20 AM this morning to get this far on BTs help pages because it either does not load, does not connect, or only a half loaded page appears and it wont let me navigate without freezing. This is happening on MULTIPLE PCS wired and wireless connections
Its a BT hub 3 using both wireless and wired connections to modern PCs running Win 7 or 8.1
01740 STD code

Check exchange first. http://usertools.plus.net/exchanges/mso.php
http://usertools.plus.net/exchanges/?
http://btbusiness.custhelp.com/app/service_status
http://bt.custhelp.com/app/answers/detail/a_id/15036
http://community.plus.net/exchange-information/
in order for the forum members to help please can you post the adsl stats from your router you may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or if HH4/5 then go to troubleshooting then logs and you are looking for 2 line together when hub last connected to internet and they will show your connection speed and noise margin or if netgear enter 192.168.0.1). Then run btspeedtester (MAC users may have problems). when first test completes then run diagnostic test and post the results ( do not reset the router).
are you connected directly via a filter to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Performance and Stability Issues

I added a new user account to my Mac and it seems to have caused a bunch of problems. I can't eject a Tech Tool Pro disc--it doesn't appear in the Finder. When I try to reboot or log out, it times out and I have to use the power button. Installation programs have greyed out buttons. System Preferences and Disc Utility won't start. Some programs are operating slowly. Time Machine gets stuck in "preparing" mode. Tech Tool Pro hangs and won't force quit.
I recently used Disc Utility to format my external drive used for Time Machine backups, but didn't do anything to the boot disc. I also adjusted sharing permissions on my Documents folder and tweaked the user privileges.
Does anyone have an idea of what could be causing all of these symptoms, or a method for troubleshooting?
Message was edited by: Allen Porter

Try restarting while holding down a wired mouse button to eject the disk.
Sounds like you have pretty good Disk corruption going on. What version of TechToolPro are you using?
Did you try to repair the directory with it?
If the disk ejects, Try using Disk Utility to do a Disk Repair, as shown in this link, while booted up on your install disk.
If you own DiskWarrior run that. It's much better at directory repairs then TTP and DU.
 DALE

TS1398 My ipad3 seems to have connection issues. It is wifi only but keeps losing the connection and is really slow in loading pages - a bit like dial-up speed! My iPhone 4s and daughters' ipad2 have no problems at all. Any ideas anyone?

My ipad3 seems to have connection issues. It is wifi only but keeps losing the connection and is really slow in loading pages - a bit like dial-up speed! My iPhone 4s and daughters' ipad2 have no problems at all. Any ideas anyone?

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Free Jabber connection and stability issues

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