Freebusy lookups via OWA not working correctly (notes coexistence)

Hi,
We're performing a migration from notes to exchange 2013, and are currently using contacts for the resource mailboxes that are still in notes.
When looking up freebusy information via outlook, all is ok, but when we query the rooms (contacts) via OWA, we get the status unavailable.
It looks like a timeout, since querying the freebusy is being performed correctly (quest coex freebusy server).
If I'm correct there was a timeout that can be configured for crossforest ews lookups in earlier exchange versions.
Is this still the case in Exchange 2013 CU3? And if so, where can I configure it?

Hi,
I recommend that you refer to the following methods to troubleshoot the issue:
1.Please run EXRCA to check the availability information.
https://testconnectivity.microsoft.com/
2.Exchange Web Services is used to retrieve the availability information, you can use Internet Explorer to verify that we have access to the Highlighted URL from below:
In addition, here is a similar thread for your reference:
Booking room shows "No Information" Status in OWA
Hope this helps!
Thanks.
Niko Cheng
TechNet Community Support

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