From certain websites, when I click on an icon, a get a blank page with a box that says "Mozilla Firefox" above and in the box, "History and Bookmarks". I click on that and then must wait half a minute for the correct screen to open

Question

If I open Weight Watchers, for example, and then click on the Plan Manager icon, the above screen comes up and hides the WW screen. I click on "History and Bookmarks". Then wait. Finally the Firefox window disappears and the requested window opens. This is a new phenomenon. It did not happen when I was a member 4 months ago. This is not just for WW, however. Happened with some other website, too. Can't remember

Answer 1

Do a malware check with some malware scanning programs.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br />
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
* "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked