Frozen ipod and itunes not recognizing!!!

My 40gb ipod has frozen on a song and I cannot turn it off or on... It's not responding to anything. I updated my itunes and it won't even recognise my ipod, my pc won't even recognise it. Please help me, what am I supposed to do?

- First:
How to restart the Apple Mobile Device Service (AMDS) on Windows
- Then place the iPod in Recovery mode and connect to your computer and restore via iTunes.

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Hi,
Have you seen this link...
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For PC
http://support.apple.com/kb/TS1538
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ha! nevermind. I followed another threads advice and downloaded the quicktime standalone. Works fine for now at least. Regardless, would it still be a good idea to reformat? Thanks...

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Message was edited by: LicentiousSin
Message was edited by: LicentiousSin

http://support.apple.com/kb/TS1538
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

Frozen ipod and itunes not recognizing!!!

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