FTP Timeout

Question

Environment - NW 6.5 SP5 eDir 8.7.3.9 with BM 3.8 SP5.
We are trying to download a document from the following site:
ftp://leginfo.public.ca.gov/pub/dail...ar_Session.pdf
We created a general exception in the Firewall for all IPs on our network (we own a Class C range) as follows:
Source Interface: Private
Destination Interface: Public
Packet Type: ftp-pasv-st
Protocol: TCP
Src Port: <All>
Dest Port: 21
Stateful Filtering: Enabled FTP(PASV)
Src Address: Network XXX.XXX.0.0/255.255.0.0
Dest Address: Any Address
When we try to access the file, we get the following error:
Status : 504 Gateway Time-Out
Description : Unable to connect to origin Web server.
Note : If necessary, please contact your Systems Administrator for resolution
Yet when I try from the outside, no problem.
Any Ideas????

Answer 1

This is very strange. When I downed the filters, no problems. When I reloaded the filters no problem. When I unloaded proxy and did a proxy -cc reload, now the link wont open the file.
However, if I enter the following URL:
ftp://leginfo.public.ca.gov/pub/dailyfile/asm/
I can see the files and I can even copy the files to my PC. But if I try to double click on the file, I get the:
Status : 504 Gateway Time-Out
Description : Unable to connect to origin Web server.
Note : If necessary, please contact your Systems Administrator for resolution
error. After I've unloaded Filtsrv and downloaded the file, I'm able to open it again when the Filtsrv reloaded. I've even cleared my cache and deleted offline files. However, if I go to the URL:
ftp://leginfo.public.ca.gov/pub/dailyfile/asm/
and try to open the other PDF file that is there, I get the:
Status : 504 Gateway Time-Out
Description : Unable to connect to origin Web server.
Note : If necessary, please contact your Systems Administrator for resolution
error.