Function issue of Cross-Reference

Hi,
thanks for your attention on this topic.
there is function issue of Cross-Reference.
when click the Cross-Reference after re-installed the software (adobe Framemaker 7.10), the function is not working. please kindly check the screenshots below:
Error message below:
Please help to check this issue.
software: Adobe Framemaker 7.10
System: windows xp sp3
thanks in advance for your support .
Message was edited by: Lu Steven

Fire the error log off to the e-mail address indicated in the error message and then contact Adobe Support.

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    When I package the InDesign files, I assumed that my cross references will be updated to the InDesign files in the packaging directory.
    But when I checked them out, the cross references were still linked to the original source. So I had to manually update each cross reference to the packaging directory.
    Although the PDF works fine, I have some concerns about this situation.
    Does any one else had this problem? If so, are there any solutions to this issue?
    Any help is greatly appreciated.
    Thx.

    Books are funny creatures. Another thing that confuses a lot of users is that if you make a copy of the .indb file and all the component .indd files, the copied .indb does not point to the copied .indds, but retains the links to the original locations.

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