GE70-i550M287 Blue screen/Bios Help

Dear forum,
I´ve been ejoying my GE70-i550M287FD so far. However, today I got a blue screen while playing Deus Ex Human Revolution via Steam. I don´t know exactly what caused it, but I was told that it had something to do with my motherboard and BIOS. This is also the very First time I got this screen on my NB. What do I have to do to fix it? Will it return? Does anyone have the same experienced?
http://imagizer.imageshack.us/v2/1024x768q90/34/2nia.png
I hope that you cna help me out in this troublesome matter!
Thank you in advance!
Regards,
esmorax

Quote from: darkhawk on 21-January-14, 10:36:03
It loaded, now that I'm at home. Probably was blocked when I was at work.
Is this the first time you've gotten a BSoD with the laptop?
Have you had any issues with it outside of this?
Ah, I´glad ^^
Well yeah, this is the frst time I received this screen. Never had any troubles with my NB regarding BSoD´s.
There were some driver problems in the beginning, but I think I solved them all. (I got Win7 64bit, however the driver CD was meant for Win8. Mostly DL-ed all drivers manually)
-es

Similar Messages

After trying to update to ios6 my ipod touch will go from logo to blue screen, any help?

after trying to update to ios6 my ipod touch will go from logo to blue screen, any help?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

NEO2-FIS2R ATI 9800 AIW Pro TV Tuner causes freezes/blue screens. Help!

I recently upgraded my system from P4 2.4Ghz to P4 3.4Ghz Northwood and went from All in Wonder Radeon to 9800 AIW Pro. Only other change worth mentioning is I created a 0+1 RAID using 4 hard drives which were previously configured differently. I watch a lot of TV while I work on the computer. I do a lot of disk writes and data management which ultimately creates a lot of transfering of data between disks. Never was a problem in the old config. BTW, I also use an external HD conntected through USB for data transfers as well.
Immediately, my system went from stable to unstable. I first noticed that the destop redraw on bootup was slower. Then I noticed that the TV had a delayed response on changing channels and changing volume. Switching to another window causes a slow redraw and sometimes causes a jerk in the TV display like a hickup. Other symptoms include blue screens but no driver is referenced. The blue screen otherwise is a normal STOP screen except for the bottom quarter of the monitor which looks like video garble. Sometimes it just reboots. Sometimes, it freezes. I noticed that doing disk transfers while watching TV usually speeds up the behavior. Comparatively, my use of the TV in the old config was transparent regarless of how much I taxed the system.
Anyway, in view of the unexpected behavior, I decided to backup and reinstall the OS from scratch using a vanilla install method. Everything was detected properly, OS installed fine. Installed ATI's latest Catalyst drivers. I turn on the TV and within about 15 minutes of use, the erratic behavior begins. I figured it was a bad card so I exchanged it out. Same thing with the new card. ATI is shrugging their shoulders and pointing at MSI.
I ran hardware tests, updated the MB BIOS to latest available. Tested all four hard drives/RAM. I can't find any hardware issues. I'm very conservative with my BIOS settings so aside from the default values, I have only changed the settings required to allow for a 0+1 RAID config on the Promise controller.
I put my old ATI Radeon back in and ran the TV for hours and had no problems at all. I also swapped my old 2.4 back in with the 9800 AIW Pro and the problem is recreated so that is what has me ruling out the processor.
Here's what the box looks like inside.
Antec 480 True Blue
MSI NEO2-FIS2R (w/latest BIOS)
1GB Corsair VS512MB400 x 2
4 Maxtor 160GB hard drives, 8MB Cache, 2ea SATA, 2ea PATA
Intel 3.4Ghz Northwood CPU, 512KB, 800FSB w/Zalman 7700CU HS/F
ATI 9800 AIW Pro 128MB DDR
Front/Rear 120mm Case Fans
Optical drive, floppy drive, modem card, sound card.
NOTE: All USB ports are being used by devices with their own power supply except for a web camera. All fans are using power from PSU. No fans use MB power.
I also checked to insure that the AGP card was seated correctly and verified that it was. So, I'm pretty bummed out that I just dropped circa $500 on improving my system but I can't even get it work as well as it used to.
I think I have found the problem but short of getting rid of the 9800 AIW Pro, I am hoping that someone else has had this problem and can help me out. Your ideas would be greatly appreciated!!!

Good News!!
While the DDR voltage was set to 2.7, I recreated the conditions in which the failures tended to occur. Within minutes, it was obvious that something had changed as I had never gone that far without getting kicked out, freezing up, or blue screening. Since this is looking more and more like a power issue, I decided to leave all of my external USB connections disconnected except for the external hard drive because I normally transfer data back and forth frequently from it.
When I saw that the system was holding up well, I connected the rest of the USB connections. Everything ran OK for a few minutes but then the sound from the TV dropped out while the picture continued to function. Although, this marked another failure, it was a marked improvement over what had been happening previously.
NovJoe suggested tweaking the voltage to 2.7 ~ 2.8 so I upped the voltage to 2.8 and setup the same environment and the machine has run that way for about 3 hours. That one increment seems to have made a difference.
Questions which come to mind.
1. If this is a power issue, is it the motherboard's inability to supply the correct voltage to the motherboard components or is it a PSU issue which isn't providing the motherboard enough juice to do its job or a combination of both?
2. If this issue can be corrected through tweaking voltages, how do you know how far to go before damaging system components?
One of the original symptoms with the TV is still apparent. Upon changing channels, there is a second delay before the sound and picture synchronize. Changing foreground windows also causes a "hickup" in the TV's sound/video. I'm more concerned with what this behavior may mean from a system performance standpoint rather than the annoyance since this is a 9800 AIW Pro and it should be snappy instead of sluggish.
Up the AGP voltage? On that subject, the people here seem to have a lot of background with tweaking the BIOS. I'd appreciate any other ideas in tweaking this system as well.
Ultimately, I have to answer the question of whether I need to get a bigger PSU or can I safely correct my system performance by using BIOS tweaks?
Thanks again for all your help.

Desktop will not load, stuck on blue screen -- please help!

As I can see, many other Mac users have encountered the same problem that I now have: the dreaded ‘blue screen of death’. About a week ago, any internet browser that I tried to open (Safari, Firefox) would freeze after loading its home page, and tell me that the application was not responding. After force quitting and restarting each program a couple of times, with no positive response, I decided to restart my computer to see if that would do the trick. Upon booting up, it then started the same sequence that it is still doing now: first a grey screen will briefly show, then a white screen with the apple logo and a turning dial beneath it, followed by a blue screen which will show a window that says “Starting Mac OS X” with a progress bar beneath it, which will fill to various points (sometimes only 1/8 of the way, while other times it fills completely), but it always leads me to the same screen – solid blue with a black arrow that will occasionally be replaced with a turning dial, only to go back to the arrow again. I am using a PowerBook G4 with the Tiger version of OS X. No applications were running whenever I first decided to restart my computer, and to my knowledge, all software and security patches were up to date and fully installed.
I’ve researched and tried every possible option that I’ve come across, listed below with the results they yielded (if any):
 Holding the Command/Option/P/R keys upon startup (screen stays blank, and the computer continues to ‘chime’ until I release the keys. I have allowed it to chime a couple of times before I stop holding the keys, but it always leads me back to the same blue screen)
 Holding the Shift key upon startup (leads me to a screen that has an icon of my hard drive and two arrows. Clicking the left arrow does nothing, the hard drive icon does not respond to being clicked, and the right arrow starts the loading process which again ends with the blue screen)
 With the first OS X Installation disc that came with my computer inserted into the disc drive, holding the C key (nothing happens; sequence as normal)
 With the first OS X Installation disc that came with my computer inserted into the disc drive, holding the Option key (same results as holding shift key with no disc)
 With the first OS X Installation disc that came with my computer inserted into the disc drive, holding Option/Command/Shift/Delete (a grey screen appears with the icon of a folder, a question mark briefly flashes before being replaced by the two-toned blue face Mac logo. After continuing to hold the keys with this folder and face on the screen, I get no response, so release the keys and the computer continues to enter the white screen-blue screen sequence)
 Holding the Command/Option/O/F keys upon startup (a white screen appears, and following advice I have seen on other forums a type ‘reset-nvram’, then return, then ‘reset-all’, then return. The computer reboots and the sequence continues as usual. I have also tried holding the Command/Option/P/R to reset the PRAM immediately after leaving the white Open Firmware screen, allow the chime to sound a couple of times as before, but still I get no results)
 While on the blue screen, pressing the Command/Shift/Q keys (alas, I am the only user on the computer, so I cannot try to remedy my problem by signing into another account. From the screen the appears, I can either shut down, restart, or put my computer to sleep, or enter my password which leads me back to the same blue screen again)
I apologize in advance if I’ve included a lot of extraneous information, but I just wanted to cover the options I’ve already explored so as not to waste your time if you had any of these in mind. I’m going to post this on a few different forums just to make sure I have all my bases covered, but anything you have to offer in the way of suggestions would be greatly appreciated. If you could post your advice in layman’s terms that would be even more helpful; I’ll probably need exact, step-by-step instructions if required to start my computer in ‘safe mode’ or anything else an average user would not be familiar with. I know this is a lot to ask, so I thank you in advance for taking the time to read through this and offer any solutions that you may have.

Hi amnicolekidman, and a warm welcome to the forums!
Although you don't specify your Mac, it sounds like you have real HW problems, likely the HD.
Tough without a Tiger Disk, but try fsck...
To use fsck, you must run it from the command line. Unlike using your mouse to open an application to do something, you'll need to type a text command at the prompt (#) to tell fsck what to do. The Terminal application (/Applications/Utilities) and single-user mode are two examples of command-line interfaces in which you can type such commands. To use fsck:
1. Start up your computer in single-user mode to reach the command line. Hold CMD+s keys down at bootup. Note: If necessary, perform a forced restart as described in the Emergency Troubleshooting Handbook that came with your computer. On desktop computers, you can do this by pressing the reset/interrupt button (if there is one) or holding down the power button for several seconds. On portable computers, simultaneously press the Command-Control-power keys. If your portable computer doesn't restart with this method, you may need to reset the Power Manager.
2. At the command-line prompt, type /sbin/fsck -fy
3. Press Return. fsck will go through five "phases" and then return information about your disk's use and fragmentation. Once it finishes, it'll display this message if no issue is found: ** The volume (nameofvolume) appears to be OK  If fsck found issues and has altered, repaired, or fixed anything, it will display this message: *** FILE SYSTEM WAS MODIFIED ***   Important: If this message appears, repeat the fsck command you typed in step 2 until fsck tells you that your volume appears to be OK (first-pass repairs may uncover additional issues, so this is a normal thing to do).
4. When fsck reports that your volume is OK, type reboot at the prompt and then press Return.
http://docs.info.apple.com/article.html?artnum=106214
Then Safe Boot , (holding Shift key down at bootup), off the HD & use Disk Utility from there to Repair Permissions, reboot once more.

MacBook Pro "15 2011 model has started crashing. Symptoms: screen distortion/images fragmenting/blue screening. Help!

Hi everyone!
I currently own a Macbook Pro '15, 4gb that was purchased in early 2011 running Snow Leopard (my version is currently 10.6.8). For under the past 3 year it has been heavily reliable, and I have not ran in to any software, or hardware issues. However, over the past 3 or so months I have been having issues.
During May 2014 through to present date I have started experiencing screen glitches. It first began with image distortion, causing the whole system to crash, which would mean I would have to turn it off and reboot the system. Later this turned into a series of screen blurring (consisting of images fragmenting all over the place) and then finally followed with 2 weeks of blue screening on start up, meaning that I could not get into my log user unless I entered safe mode. I should also mention that I have no third party issues.
After doing some considerable research on apple forums I did what had to be done. In the last two weeks I have wiped my MacBook Pro, re-installed the OS and considered that it was now a process of elimination. For the first week the software seemed to been running smoothly, I wasn't having any failings until I hit the second week – of course, the glitches began all over again and I faced two in the space of a half hour (first my screen split into two during listening to music on spotify with no other applications open in the background, shortly after rebooting I faced a much worse case of my Mac completely dark blue screening with white lines.)
Now, once again, it only works 'well' on safe mode. I did a check in both modes. Left my computer idle with no programmes running for a half hour and the same thing happened with the screen, went black for a moment, moved the mouse and I received a fragmented screen again. I'm completely fed up at this point, considering I have the bare minimal amount on my Mac, I honestly can't fathom how it's come to this.
Now considering my model is not even three years old at this stage you can fully understand my frustration since I heavily rely on my laptop for educational purposes, which is making it very difficult to be able to concentrate on any of my studies. If anything, it is causing a great deal of stress. With my product being out of warranty I don't have an obscene amount of money to pay for a new one. When I already paid roughly £1,699 for the product in the first place.
The worst thing is, I've even done a EtreCheck, this was yesterday (the most recent/last time it was in use)
Hardware Information:
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4 cores
4 GB RAM
Video Information:
AMD Radeon HD 6490M - VRAM: 256 MB
Color LCD 1440 x 900
Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
Mac OS X 10.6.8 (10K549) - Uptime: 0 days 0:17:11
Disk Information:
Hitachi HTS545050B9A302 disk0 : (465.76 GB)
- (disk0s1) <not mounted>: 200 MB
Macintosh HD (disk0s2) / [Startup]: 465.44 GB (152.43 GB free)
MATSHITADVD-R   UJ-898
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple, Inc. MacBook Pro
Launch Daemons:
[not loaded] com.adobe.fpsaud.plist Support
[not loaded] com.adobe.SwitchBoard.plist Support
[not loaded] com.microsoft.office.licensing.helper.plist Support
[not loaded] org.eyebeam.SelfControl.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[not loaded] com.hp.messagecenter.launcher.plist Support
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[not loaded] com.google.keystone.agent.plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items:
GrowlHelperApp
iTunesHelper
Internet Plug-ins:
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.6.6
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
SharePointBrowserPlugin: Version: 14.1.0 Support
OnLiveGameClientDetector: Version: OnLiveGameClientDetector 1.0.0 Support
Silverlight: Version: 5.0.61118.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Safari Extensions:
Missing e: Version: 2.14.3
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.2
User Internet Plug-ins:
Picasa: Version: 1.0 - SDK 10.4 Support
3rd Party Preference Panes:
Flash Player Support
Growl Support
Top Processes by CPU:
      6% WindowServer
      1% fontd
      0% soffice
      0% coreservicesd
      0% usbmuxd
Top Processes by Memory:
344 MB WebProcess
143 MB Safari
135 MB soffice
53 MB iCal
45 MB WindowServer
Virtual Memory Information:
1001 MB Free RAM
584 MB Active RAM
381 MB Inactive RAM
2.07 GB Wired RAM
239 MB Page-ins
0 B Page-outs
I've had a look to book an appointment at the Genius Bar, but would you believe it, there are no available appointments at my local store! I really would appreciate if anyone could offer any assistance in how to lodge a formal complaint? My days rely on being able to do my work, so whilst I have tried to book a reservation I am at a loss, and pretty much screwed having a Mac that I clearly cannot use functionally.
If anyone can provide any help, I'd be absolutely most grateful!

I have done what you suggested. However, I have to disagree with you about the 'third party' comment. Although those minor issues were on there which I picked up on shortly afterwards, they were easily removed. It hasn't CHANGED the symptoms I described about my mac. Both items are removed (growl only tends to make your mac 'lag' and that's not the problem I'm having)
I am still having all the above issues, regardless of my mac being fully minus third party items. This mac hasn't had any heavy use, or had many applications installed on it ect, there is really no reason for it to be failing. I'd understand if it was old, but it's literally only just passed being 3 years old.
If you can provide any more help that would be appreciated, thank you!

HT201263 After updating to the ios6 my ipod was going on and off displaying the apple icon and then had a white screen that had multi colors on it. Then it had a blue screen.plz help me

I was updating my iPod touch 4g to the ios6 and it told me to hook it up to the iTunes and so I did. After doing that the computer told me to restore I tried and it didn't work. My ipod then was Turing on and off displaying the apple icon then my screen turned white with rainbow colors going down the screen then at some point my ipod had a multi colored blue screen. The screen was no longer blue after I let it die. Plz help I can't find any solutions.

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Blue screen crash HELP!!!

my side bar is crashing and after 10 minutes its blue and i can only switch between apps using alt+tab and every time i turn of and on my laptop i am starting with a 10 minutes of blue screen and only after that i can use my pc.
i cant run installer apps for software because the blue screen will pop up again.
my laptop has an recovery option so i can restart the pc like it was in the begining but now that option dont work.
i want some help because i dont want to wait 10 minutes for my pc to start and then switch between apps using alt+tab.
me- nitay pokrishevski

Hi NitayPoker,
According to your description, the blue screen does not like a system crash issue, if this is a app crash issue, I suggest you to use App troubleshooter to check if it can detect and fix the problems:
http://go.microsoft.com/fwlink/p/?LinkId=271185
A screenshot is very useful to understand the situation.
In the meantime, can you still use refresh option?
Alex Zhao
TechNet Community Support

White screen, new hard drive, blue screen. Help!

Tried to boot my MacBook Pro (2011) and just had blank white screen. Tried to boot from Mountain Lion bootable flash drive and just get a blue screen.
Installed new hard drive. Same thing. Suggestions?

After the dealer looked it over, he determined it has a bad logic board. However, searching online, I see the cause of all these 2011 MBP failures is due to the Raedon graphics card in them. Apple was replacing free for iMacs with the same part, but so far isn't doing the same for MacBook Pro's. I have emailed Apple, intend to call them, and posted on their support forum as well as other ones. FRUSTRATING.

2008 Mac Pro stuck at Light Blue/Dark Blue screen! HELP

Hi, I've had my Mac Pro dual 2.8 Ghz Quad Core w/ the standard Radeon XT card, since the end of 08, and I haven't added ANY hardware to it, since.
over the past year or so, i'll be working on my Mac Pro, and all of a sudden, it locks up, and a faint washed out, pink checkerboard pattern goes down my screen, but sound will still play, obviously forcing me to power down. SO, my problem now, is --> Just a couple of days ago, it finally did it for the last time.. I shut down, and now when I boot up, it either A) hangs at the white loading screen w/ gray apple and spinning YouTube style loading animation, or B), when I try the CMD+Option+P, R option, upon start up, or hold down Right-Click on mouse on startup, it just goes to the light blue screen (Which it always normally did before when it'd boot up), then it switches over to a darker-shade blue screen, with a dark colored Youtube style loading animation...Oh, and I can't open up the Superdrive no matter -what- I do, so I can't boot from CD? It responds to the key combinations, but not the eject key?!
Is this a videocard issue? At first I thought so, but clearly I do seem to need a new videocard, with the pink checkerboard thing happening..but I am REALLY hoping this isn't a hard drive problem.I have so many things I'll be devasted if they're lost for good.
Any advice would be GREATLY appreciated. I did search for this issue and I found similar issues, but it was always slightly different than my problem
THANKS,
Matt

When i turn the computer on, on the RAM rack it has a red light but it only stays lit a couple seconds, then goes away.
That's normal. It's only a problem if one or more stay lit.
Did you try the video card reseat yet?
As for the optical drive; you pull the carrier out (as far as the cables would let you or unplug it) and you say you can't unscrew the drive from the carrier? It's the only screws I think are in there so I am not sure what other screws you are trying to undo. But if you leave the carrier hanging out, and you try to eject the tray, does it try to do it. The reason I ask is the problem might only be that the carrier isn't exactly lined up with the bezel and that might be what's blocking it from opening when fully mounted.
After this, I am not sure what else to suggest, so yes, you may need to get professional repair.

Could not connect to server after OS got blue screen, Pls help.

Hi Expert,
i want to ask about this error.
when i'm trying to log in in BO Universe designer.
I'm getting this error.
[repo_proxy 13] SessionFacade::openSessionLogon with user info has failed(Unable to log on: Could not connect to server ekawati-f4e1e59:6400. Please check that the server name is correct, and that the server is running.
(hr=#0x80042a01)
service database and BO is already running.
it's happening after my os got blue screen.
does blue screen affect that much to BO?
how to solve it?
Please advise.
Thanks.
Regards,
Y Permana.

Thanks for your replied.
I checked in manage servers, the [BO server].connectionserver is stopped.
After i checked in services, the database(MySql) service can't turned on if the CMS service is already running.
is that ever happen in your experience?does it happen to other database?
Could you tell me, what priority to turned services whether database, CMS or BO server?
Thanks.
Regards,
Y Permana.

7.1 update iphone 5s phone won't work apple logo and blue screen need help

My phone won't work after updating 7.1
Has apple logo with blue screen what to do

If you mean the iTunes logo and a usb cable, you need to connect the phone to a computer with iTunes on it. The device is in recovery mode.

Blue screen, any help?

I just got a blue screen. Since my computer knowledge is limited it would be awesome if someone could check my dumpfiles and tell me which driver or what program caused it.
Dmp file: http://www34.zippyshare.com/v/67353073/file.html
Thanks in advance!

KLM
THis was Related to
athrx.sys Extensible Wireless LAN device driver from Atheros Communications, Inc. Yours is from early 2009. I would install the newest driver available
Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Ken\Desktop\040114-24632-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Machine Name:
Kernel base = 0xfffff800`03257000 PsLoadedModuleList = 0xfffff800`0349a6d0
Debug session time: Tue Apr 1 14:56:18.059 2014 (UTC - 4:00)
System Uptime: 0 days 0:27:08.838
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck D1, {538, 2, 0, fffff88004cb2836}
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys ( athrx+59836 )
Followup: MachineOwner
1: kd> !analyze -v
* Bugcheck Analysis *
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000538, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88004cb2836, address which referenced memory
Debugging Details:
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003504100
GetUlongFromAddress: unable to read from fffff800035041c0
0000000000000538 Nonpaged pool
CURRENT_IRQL: 2
FAULTING_IP:
athrx+59836
fffff880`04cb2836 0fb78038050000 movzx eax,word ptr [rax+538h]
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0xD1
PROCESS_NAME: MsMpEng.exe
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
DPC_STACK_BASE: FFFFF88003122FB0
TRAP_FRAME: fffff88003121d30 -- (.trap 0xfffff88003121d30)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa8006ed0770
rdx=0000000000000002 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88004cb2836 rsp=fffff88003121ec8 rbp=0000000000000000
r8=fffffa8006eb3500 r9=0000000000000000 r10=fffff880009ea000
r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na po nc
athrx+0x59836:
fffff880`04cb2836 0fb78038050000 movzx eax,word ptr [rax+538h] ds:00000000`00000538=????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff800032cc169 to fffff800032ccbc0
STACK_TEXT:
fffff880`03121be8 fffff800`032cc169 : 00000000`0000000a 00000000`00000538 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`03121bf0 fffff800`032cade0 : 00000000`00000000 fffffa80`06158f50 fffff880`009e9180 00000000`000000c3 : nt!KiBugCheckDispatch+0x69
fffff880`03121d30 fffff880`04cb2836 : fffff880`04cb50f1 fffffa80`06ed0770 fffff880`04caf9f3 fffffa80`04484333 : nt!KiPageFault+0x260
fffff880`03121ec8 fffff880`04cb50f1 : fffffa80`06ed0770 fffff880`04caf9f3 fffffa80`04484333 00000000`000000c3 : athrx+0x59836
fffff880`03121ed0 fffffa80`06ed0770 : fffff880`04caf9f3 fffffa80`04484333 00000000`000000c3 fffffa80`0617c470 : athrx+0x5c0f1
fffff880`03121ed8 fffff880`04caf9f3 : fffffa80`04484333 00000000`000000c3 fffffa80`0617c470 fffffa80`06ed0770 : 0xfffffa80`06ed0770
fffff880`03121ee0 fffffa80`04484333 : 00000000`000000c3 fffffa80`0617c470 fffffa80`06ed0770 fffff880`03122430 : athrx+0x569f3
fffff880`03121ee8 00000000`000000c3 : fffffa80`0617c470 fffffa80`06ed0770 fffff880`03122430 fffff880`04c87b20 : 0xfffffa80`04484333
fffff880`03121ef0 fffffa80`0617c470 : fffffa80`06ed0770 fffff880`03122430 fffff880`04c87b20 fffffa80`0617c470 : 0xc3
fffff880`03121ef8 fffffa80`06ed0770 : fffff880`03122430 fffff880`04c87b20 fffffa80`0617c470 fffff880`00000001 : 0xfffffa80`0617c470
fffff880`03121f00 fffff880`03122430 : fffff880`04c87b20 fffffa80`0617c470 fffff880`00000001 fffffa80`06eb3570 : 0xfffffa80`06ed0770
fffff880`03121f08 fffff880`04c87b20 : fffffa80`0617c470 fffff880`00000001 fffffa80`06eb3570 fffff880`04cac501 : 0xfffff880`03122430
fffff880`03121f10 fffffa80`0617c470 : fffff880`00000001 fffffa80`06eb3570 fffff880`04cac501 fffffa80`06eb3530 : athrx+0x2eb20
fffff880`03121f18 fffff880`00000001 : fffffa80`06eb3570 fffff880`04cac501 fffffa80`06eb3530 80000000`00000000 : 0xfffffa80`0617c470
fffff880`03121f20 fffffa80`06eb3570 : fffff880`04cac501 fffffa80`06eb3530 80000000`00000000 ffff0100`c0000001 : 0xfffff880`00000001
fffff880`03121f28 fffff880`04cac501 : fffffa80`06eb3530 80000000`00000000 ffff0100`c0000001 fffff880`00000002 : 0xfffffa80`06eb3570
fffff880`03121f30 fffffa80`06eb3530 : 80000000`00000000 ffff0100`c0000001 fffff880`00000002 00000000`000000c3 : athrx+0x53501
fffff880`03121f38 80000000`00000000 : ffff0100`c0000001 fffff880`00000002 00000000`000000c3 fffff880`04c95587 : 0xfffffa80`06eb3530
fffff880`03121f40 ffff0100`c0000001 : fffff880`00000002 00000000`000000c3 fffff880`04c95587 fffffa80`06198030 : 0x80000000`00000000
fffff880`03121f48 fffff880`00000002 : 00000000`000000c3 fffff880`04c95587 fffffa80`06198030 00000000`00000000 : 0xffff0100`c0000001
fffff880`03121f50 00000000`000000c3 : fffff880`04c95587 fffffa80`06198030 00000000`00000000 00000000`00180000 : 0xfffff880`00000002
fffff880`03121f58 fffff880`04c95587 : fffffa80`06198030 00000000`00000000 00000000`00180000 fffffa80`04484240 : 0xc3
fffff880`03121f60 fffffa80`06198030 : 00000000`00000000 00000000`00180000 fffffa80`04484240 00000000`00000000 : athrx+0x3c587
fffff880`03121f68 00000000`00000000 : 00000000`00180000 fffffa80`04484240 00000000`00000000 fffff880`04c95aef : 0xfffffa80`06198030
STACK_COMMAND: kb
FOLLOWUP_IP:
athrx+59836
fffff880`04cb2836 0fb78038050000 movzx eax,word ptr [rax+538h]
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: athrx+59836
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: athrx
IMAGE_NAME: athrx.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4aca1ff5
FAILURE_BUCKET_ID: X64_0xD1_athrx+59836
BUCKET_ID: X64_0xD1_athrx+59836
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0xd1_athrx+59836
FAILURE_ID_HASH: {4b47b981-5dfe-6ebb-c797-3d23bed94839}
Followup: MachineOwner
Wanikiya and Dyami--Team Zigzag

Imac g4 blue screen need help!!

hello,
i have an imac g4 1,250, 20" flatpanel, it power's up i hear a chime the screen lights up but seems dark blue, there is no operating system on it i have a cd mac osx 10.1.3 first of all will this install on the imac, and if so can you please tell me how, i have a wireless keyboard and mose from apple, i have a d-link bluetooth adapter, is this what i need??
thats it for now, please help
thank you
keyro35
imac g4 Mac OS X (10.1.x)

Mr Totes is quite right, the 10.1.3 disk will not work. Contact the original seller for the disks that came with the machine. Among other things, they can be used to troubleshoot problems with the machine should they arise (chances are they won't but they can be useful, especially in detecting if the RAM usable and other factors). They are not rightfully his when he sells the machine and ONLY licensed for use with that machine. If he lost the disks, he should call AppleCare for replacements.
Once you have identified which iMac you have from my FAQ:
http://www.macmaps.com/macosxnative.html#IDENTIFY
You’ll have the knowledge necessary to call AppleCare and request the disks yourself if you can’t reach the seller. This knowledge is also important later on.
If you can reach him, the number he should contact is one from his own country.
In Canada, the number for AppleCare is
1-800-263-3394
In the U.S. it is:
1-800-APLCARE
Overseas numbers are here:
http://www.apple.com/contact/phone_contacts.html
Make sure you get the correct RAM according to the spec database based on the Mac model identified above:
http://www.info.apple.com/support/applespec.html
and update it to at least 512 MB if not 1 GB. The installation if necessary is best done by an authorized service technician, especially on the iMac G4 models since those RAM slots tend to be quite fragile. Run the hardware test that came with the restore disks. Some come with their own Hardware Test CD that is silver colored, while others come with a volume like the Powerbook, except labeled iMac restore disk. The restore disk instructions for the Powerbook apply to iMacs as well:
http://docs.info.apple.com/article.html?artnum=86287
If the hardware test appears OK, you’ll be ready to run the Tiger installation with an erase and install:
http://docs.info.apple.com/article.html?artnum=301270
And everything then should work.
Good luck, and let us know if you get stuck along the way!
In the future always be careful when buying used and refurbished Macs, by following these instructions in my FAQ:
http://www.macmaps.com/usedrefurbished.html

I have the dreaded blue screen need HELP????!

I was just downloading the updates and then the computer restarted and the screen is blue, mouse still works. I was looking at other articles for bluescreen but it was for an installation of Leopard problem. The program I have in my computer is 10.2.3.Somebody wrote to hold down control and s. it took me to single user type screen that looked like MSDOS. I put /sbin/fsck -fy which they stated to do. I pressed enter it said something but I forgot what. I restarted the computer and now when it is loading up it stops when it says waiting for application services. I think I dug myself in a bigger whole when I typed that stuff in the MSDOS type screen. SOMEBODY PLEASE PLEASE HELP ME OUT OF THIS WHOLE?

Hello Again cosmikx!
Also refer to My Reply, in your other related Topic here Stuck on Searching Directory Services while loading Please HELP! URGENT.
ali b

Blue Screen Crash help please.

So I finally got iTunes 5 working wth the old Installer Clean up trick. But now I'm getting a hard blue creen crash after running itunes for a few minutes. Any help?

hi Justin!
But now I'm getting a hard blue creen crash after running itunes for a few minutes.
after a few minutes? that's a little unusual ... what number code and text are you getting?
love, b

GE70-i550M287 Blue screen/Bios Help

Similar Messages

Maybe you are looking for