General feedback about Nokia's philosophy

I haven't found any e-mailadress for feedback from normal costumers. However, I guess it's always interesting to know the reason when a costumer decides not to buy new Nokia devices any more. I also like to publish my feedback in public so others can comment, agree or disagree.
In the past I was always buying recent Nokia phones, I wasn't really totally satisfied but Nokia was the best for me. Even when I had my 6230i I already knew that the software is artificially loocked up. The hardware was and is actually capable to produce more then it does because of software limitations. I always thought it's a shame that phones are artificially loocked up and not like PC where you can change the operating system at no risk to brick the hardware.
Nokia has really great success in protecting their intelecutal property (software, firmware). Other devices such as from the vendor HTC haven't had so much success in loocking up the platform (maybe it also wasn't high on their prioritiy list).
Nokia hasn't ever really updated the software of any device (only firmware bugfixes, but not from feature pack 1 to feature pack 2 or so). If I want to have a higher software version, I have to buy a new phone, that ridiculous.
I could say okay, Nokia has published Symbian now as Open Source. But will any old Symbian devices ever get updated? Do I actually profit from the big and active Open Source communit contributing? No. Actually Nokia only takes the cream topping for itself. It's not going to be a truly open platform.
Other devices, already 4 years or older got recently operating system updates by a big fan community. The devices are now able to run Windows Mobile 6.5 or even Andoid 2.1. It's a shame the producer of the device hasn't provided an updated operating system itself. But Nokias even bigger shame is that their job in locking up the platform was perfect.
Nokia must have recognized that Nokia still has a big fan community. They always find a way to hack the firmware, so they can play arround with it. I am taling about things like HelloOX and ROMPatcher. But what is Nokia doing? They always give nothing about them, patch the hole and make the firmware unhackable again. They hacked it for a reason, not for fun.
I mean, I bought the phone. Why I am not allowed to get the maximum out of the hardware? Why Nokia is trying to limit me? Are the protected rights, the goals of it more worth then satified costumers buying a new device again?
Nokia should rather open the platform. Include methods to protect the hardware from being bricked by bogous operating system upgrades and the ability to go always easly back to an original firmware. Just like PC, where you hardly brick anthing beside the BIOS update (which is also only a conteptual and not a technical problem).
I am not talking about how I feel about the new free Ovi Maps, just for some devices while others have to pay.
Yes... Nokia wants to sell more devices. Want me to buy new deices. That's why they act like they do. But whats happening that I am looking for alternatives.
There is no vendor with a fair updating policy. None is going to tell you exactly for how long or to which version the operating system is going to be updated. There is only one truly open platform, the OpenMoko devices. To bad that it looks they haven't had too much success. But there are vendors which have more or less open platforms.
I think at some day phones hardware will be like PC hardware. You still buy the phone preinstalled with a default operating system, but you can choose an update your operating system later anyway. The phone vendors are just slowing down the process, but not stopping.

Hacking is not allowed for your own protection. If you do hack it, Nokia waives full responsibility. That's just it. Hack at your own risk.
Nothing further I can say as discussion on such is not allowed here. We could discuss it on some other place, but on these boards.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

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