GenieGO and Airport Extreme

I just received a GenieGO and have had no success at setting it up. I have tried the app Directv provides for setting up the device on a PC and a MacBook Pro. When my installer spoke with Directv's tech support they left it as the issue resides with the fact I have an Airport Extreme for my wireless router. Supposedly Directv has not had much luck and/or experience in getting their hardware to work with an Airport Extreme so they essentially washed their hands of it.
In my searches for a resolution I found a few posts to add the GenieGO's MAC address under the DHCP Reservations and add ports 8082 and 8083. That however did not change the fact that I was unable to get the device to work.
The error that is returned from Directv's app is: "You are missing one or more system requirements to activate your GenieGO. Please refer to the Quickstart Guide, Owners Manual, or visit www.directv.com/geniego for more information." Of course the three options they suggest to look at are less than helpful.
Any suggestions?

...is on to the netwok via a wired connection through an airport express, is it now connecting to the network via the n protocol?
No. The AirPort Express (AX) is only 802.11b/g. It has not 'n' capabilities.

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