Getting internet connection error with Photoshop Elements 12

I have recently downloaded and installed Elements 12 on my windows 8 PC. When I try to open any image with Photoshop Elements 12 Editor, I am asked to Sign In. However, when I click on Sign In button, I get internet connection errror though I am connected to internet. At the same time, other apps on my PC are able to access internet.

Check to be sure that PSE is allowed through the firewall. Incidentally, you need to stay signed in once you get it connected. That's the PSE 12 equivalent of activation and signing out will deactivate your computer.

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I have looked at other solutions and they have not worked. These sites were working fine on the previous version for me but now with this new update they are not working. Why hasn't Mozilla fixed this already?

Yes I have tried the steps above. For example, When I try to get to Yahoo web site, I get this:
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I do not have the option to do an exception because I can only click on the Technical Details and the Get me Out of Here button.
As I've said in my previous post, I have deleted the cert8.db file, my clock is in sync, and I have tried to do the other solutions but they have not worked.

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I have a HP laptop running Windows 7 Professional 64 bit. We just changed over to Comcast internet service from AT&T where my HP LaserJet 1102W was set up for ePrint. After several hours, I was finally able to add the 1102W printer to the Comcast network, access the Embedded Web Server tool and print wirelessly but I cannot set up ePrint. I have deleted the printer but cannot get it to connect to Web Services. I keep on getting: Connection Error. Check Internet Connection but again, I can print wirelessly successfully to the printer but would like to be able to set it back up for ePrint. My Comcast router is an Arris TG862.
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IPv4 Configuration
Warning: A change in the IP Address will result in loss of connectivity to the browser.
IP Configured By: DHCP
Host Name: NPIC968F8
Domain Name: hsd1.tn.comcast.net.
IP Address Configuration
X Automatic IP Manual IP
X DHCP
BootP
X AutoIP
Manual IP Address:10.0.0.89
IP Subnet Mask: 255.255.255.0
Manual Default Gateway: 10.0.0.0
DNS Address Configuration
Preferred DNS Address: 75.75.75.75
Alternate DNS Address: 75.75.76.76
WINS Address Configuration
X Automatic WINS Server
Manual WINS Server
Manual Preferred WINS Server: 0.0.0.0
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Wireless LAN adapter Wireless Network Connection:
   Connection-specific DNS Suffix . : hsd1.tn.comcast.net.
   Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 1000
   Physical Address. . . . . . . . . : 8C-A9-82-A3-F9-5E
   DHCP Enabled. . . . . . . . . . . : Yes
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   IPv4 Address. . . . . . . . . . . : 10.0.0.3(Preferred)
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   Lease Obtained. . . . . . . . . . : Friday, March 29, 2013 1:24:52 PM
   Lease Expires . . . . . . . . . . : Saturday, April 06, 2013 11:09:24 AM
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   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 378317186
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                                       75.75.76.76
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Thank you!

Hi Surf1981,
I understand that you're not able to enable web services on your printer. I would try steps listed below.
1. Open an internet browser type printer's IP address.
2. Should bring you to the printer's status page.
3. Select networking tab at the top.
4. Left hand side select Network Identification.
5. Under DNS address Configuration select Manual DNS Server.
6. For Preferred enter 8.8.8.8
7. For Alternate enter 8.8.4.4
8. Select apply. You might get a warning saying this could interrupt connection that's fine.
9. Turn printer off for about 30 seconds then try again.
**If you find this helpful or want to say thanks make sure to click the white star under my name to give me Kudos. **

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It might be a bug in the new version of Adobe Reader. http://support.microsoft.com/default.aspx?scid=kb;en-us;125749
Looking at my system, the path for AcroRd32.exe for Adobe Reader 9.1 is C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe. I don't know if you mistyped your path, but you do not have \Reader\ in it. If you mouse over the file AcroRd32.exe, it should show you version 9.1.
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Just purchased CS5.5 and it works fine however I am not able to activate it. The program says I don't have an internet connection but I clearly do I as I am able to connect to all websites & email etc...
I have tried to contact customer support 6 times:
Contact 1: on hold for 1 hour and 20 minutes after which I was disconnected
Contact 2: on hold for 35 minutes then told it was out of business hours
Contact 3: on hold for 45 minutes then someone picked up the phone and then hung up on me
Contact 4: on hold for 15 minutes then someone hung up on me
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Contact 6: currently on hold for 55 minutes and still waiting...
What is happening at ADOBE? You used to be so reliable now I am not even able to get through to support? It is very worrying... I have no options available any more... what do I do?
PLEASE HELP PLEASE PLEASE PLEASE PLEASE I AM NOW PLEADING FOR SUPPORT!
Richard

Greetings everyone,
I started this thread. Since the thread was posted, my activation issue has dissappeared - HOW I do NOT know. As a last desparate attempt, I uninstalled Norton 360 completely and this might have helped, however I am not sure. Doing the "ping" of activate.adobe.com still doesn't work even with Norton 360 uninstalled and all firewalls switched off. It is very strange that I am not able to ping activate.adobe.com and get a 404 error on https://activate.adobe.com/test but my issue is resolved... strange this seems still to be unresolved.
In fact, I tested that URL and the Ping from over 8 different internet locations within Sydney (friends homes, offices, internet cafe etc) and NONE were successful. How does THAT make it a USER problem when NO ONE can access it???
An Adobe rep contacted me directly by email and supported me directly, which was fantastic, but didn't actually help as all the support he provided was exactly the same as what I had done with other support by phone at least 5 times with no success.
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To Adobe:
I remind and highlight your responsibilities as a service/product provider, under the ACCC law:
http://www.accc.gov.au/content/index.phtml/itemId/961908
As a customer:
"If a service fails to meet a consumer guarantee, you may be entitled to a remedy—either fixing the problem with the services, a refund or compensation for any drop in value from the original price paid—depending on the circumstances."
Amongst other information within that page, I bring your attention to the fact that this issue your users are experiencing would be considered a "Major failure":
There is a major failure when (as the customer):
"you would not have engaged the service if you had known the nature and extent of the problem."
"the service does not meet the reasonable expectations for that type of service, and the problem cannot be rectified within a reasonable time."
and lastly, who is to fix the problem:
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I would, and so would the rest of the people with these issues, like to know what your steps are, at a higher management level, to fix it and make sure it does not happen any more.
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In the hope of a positive outcome,
Richard
A frustrated customer

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Hi Philip, It seems that my wife found out why the photo was not working
she has a lot more patience than i thank you for suggestions
Ian.
From: "Phillip Torn" <[email protected]>
To: "ian kinnear" <[email protected]>
Sent: Friday, September 18, 2009 3:11 PM
Subject: Conflict with internet explore 8 and photoshop
elements 7
Hi,
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Getting internet connection error with Photoshop Elements 12

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