Getting out of the Edge program

We were talked into getting onto the Edge program when we upgraded our phones.  Normally we just purchase the phone and then wait two years to get another.  The salesman told us that this would eventually save us money.  That has not been the case and this is the worst program for people that keep their phones.  I believe we were misled and I am disappointed.  Verizon has always behaved better than AT&T and this just puts the company in the same boat.  My question is this - How do we get out of it?

MMGettler wrote:
We were talked into getting onto the Edge program when we upgraded our phones.  Normally we just purchase the phone and then wait two years to get another.  The salesman told us that this would eventually save us money.  That has not been the case and this is the worst program for people that keep their phones.  I believe we were misled and I am disappointed.  Verizon has always behaved better than AT&T and this just puts the company in the same boat.  My question is this - How do we get out of it?
The Edge program can save you money. For some others it's doesn't. when you state you "purchase" a phone and wait 2 years. I assume you mean you get a subsidized discount and then sign a 2 year contract. You do realize that's not paying full price for a phone. The Edge program is CLEARLY stated on the website. Before agreeing to anything one should be an educated consumer.
If your past your 14 day return time to get out of the Edge program you must pay off the remaining cost of the phones. Exactly how were you mislead? You take the full price cost of a phone divided that by 20 payments. That's your Edge payment. You get either a $10 discount per line for data plans under 10 GB and a $25 discount per line for data plans 10 GB or higher.
Let's take look at subsidized vs Edge. Take  a LG G3
Subsidized - $200 plus $30 upgrade fee = $230 plus taxes. So around $250 total
Edge with 10 GB data plan $600 plus taxes is around $650. $25 Edge discount for 20 months = $500. $650-$500=$150
So clearly the Edge plan is cheaper in the long run. Also if you keep the phone for 24 months like contract then the last 4 months you get a $25 month2month discount for another $100 so the total cost of the phone for 24 months is $50 vs $250 for a 2 year contract. This also doesn't take into account your taxes/fees are cheaper each month too. Ours is $1.75 a month over 24 months that's $42 thus bringing the cost of the phone down to $8 or less. With less than 10 data plan then Edge is not as attractive unless you like to upgrade yearly.

Similar Messages

  • Anyone know how to get out of the edge program?

    I dropped my old phone in the toilet and it was not time for an upgrade. Therefore, I went to the get a phone under the Edge Program. I specifically asked the rep at the store if I could go back to two year contract after I paid off the 50% of the program and he said yes. I hate this program. I only did it because I needed a phone and was not due an upgrade.  Now I understand that the only way I can get out of the Edge Program is to pay off the entire balance of the phone...which is outrageous. I no longer want to pay monthly installments. I want to pay a one time 2-year upgrade fee and start a new contract. It is my understanding my only choice is to pay off the entire edge or return the phone to Edge up. Problem is my phone has a small crack that I didn't realize was there until my son told me about it.  If you look at the phone normal you don't see it but if you look at it from an angle you can see the crack.
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    rellis64 wrote:
    ... I only want to get out of Edge. I will have paid off 50% by January and want to go back to a normal 2-year agreement...but I do not want to return the phone although I will if I have to, that is if they will take it back with a crack. 
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    Private info removed as required by the Verizon Wireless Terms of Service
    Message was edited by: Admin Moderator

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