Getting unknown error 0x8004011c. when trying to set up email account in Outlook 2013 with a Domain
Hi all
The title basically states the problem - Outlook 2013 wont set up with a Domain. This only seems to affect Windows 8.1 pro, Win 7 Pro has no problems. If I log on to the computer itself (not the domain) Outlook runs no problem
If anyone has any ideas I would be most grateful
Thank you
Fionnbarr
Hi Fionnbarr,
When you say "...with a Domain", do you mean login to the computer with a domain user account?
Does this happen on all your Windows 8.1 clients? What's the error message in full? At which exact step will you get this error?
So you have observed that "This only seems to affect Windows 8.1 pro", it could be an issue with this specific system. I would suggest we first check for Windows updates and install any available ones, then try again.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]
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