Google Cloud Print problems with HP 1102w

I have an HP 1102w printer that I am unable to set up with Google Cloud Print.
What doesn't work:
* After I successfully register the printer with google cloud print, it sends a test page. The test page sits indefinitely in the google cloud print queue. The HP eprint website indicates the job was received but failed (under Recent Print Jobs).
* I also tried printing from Gmail on Android and the same problem occured (sits in google queue, error indicated on HP eprint recent jobs list).
What works:
* Printing via emailing printer's eprint address
* Airprint from iPad
* Conventional printing over local wi-fi network
Details:
* I upgraded the firmware to datacode: 20110826
* HP eprint is enabled on the printers web page
* I do not have a proxy server
This question was solved.
View Solution.

Hi CarlSpackler,
I've had some issues using the Google Cloud Print as well, I know Google Cloud Print is still in beta as of right now, so of course you can expect some bugs in regards to jobs getting stuck in their queue. Also Cloud Print is only compatible with Google Mobile apps and Chrome currently. As for printing from Gmail on Android, there are some stipulations for that. You have to have the Cloud Print App installed on the Android unit before you can start printing. Also, unlike using Cloud Print for Apple devices, you don't send the Cloud Print job from the Gmail account, you just have to open the desired jpg, pdf, email, etc.....go to your Options to send...once it opens you'll select Cloud Print. Then it will prompt you to SELECT your desired Eprint printer that you've pre-installed on your Google Cloud Print account. Hope this helps.

Similar Messages

  • HP C310 printer and Google Cloud Print Problems

    I am using a Chromebook with a C310 printer and Google Cloud Print. The print dialogue does not allow for multiple copies. Additinally, the print dialogue box does provide for specifying which pages in a given  document to print, but ignores it, always printed all the pages of a documebnt.  Can HP address this problem or is it a Google Cloud Print problem?
    This question was solved.
    View Solution.

    Unfortunately, is you are using the Chromebook and the dialog box does not allow for multiple prints, then it is likely a feature that has not been put into the Chromebook yet. I would suggest contacting them for support, as the printing software for our printer can only digest the commands it is given - if the command isn't there for multiple copies then the printer will not have any other choice but to print them one at a time.
    I hope this helps!

  • Google Cloud Print How to set up

    Hell all! I just wanted to share a great link on how to set up Google Cloud print on HP ePrint-enabled Printers and on HP classic (legacy) printers. Please note that if you don't have a google account you will need to create one to use this feature. Also, for the classic printers you need to have the Google Chrome Browser on your computer. It walks you through step by step and has links out to Google Cloud print.  Here is that link:   http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817255&cc=us&dlc=en&lc=en&product=3793939&tmp...
    I am a former employee of HP...
    How do I give Kudos?| How do I mark a post as Solved?
    This question was solved.
    View Solution.

    Thanks for this Shirlzz1!
    HP
    All HP ePrint-enabled printers support Google Cloud Print out of the box, with no need for print drivers or additional software.
    Learn more about ePrint »
    See a list of HP ePrint-enabled printers »
    Setup instructions
    Google Cloud Print works with all HP ePrint printers. Simply register with your ePrint email address on our HP registration page. 
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

  • Google Cloud Print not possible to connect with HP Printer

    Hello,
    I want to connect my Officejet 8600 printer with Google Cloud Print.
    I write my [email protected] adress (without @hpeprint.com) in the field and enter, I got always the error message:
    "Could not get printer information from HP."
    Is there a Server Problem or is the problem, that HP changed from eprintcenter to hpconnected.com?
    Can someone help me?
    Regards
    Oli

     @Zephyr-750 
    Depending on which Officejet 8600 you have will depend on which Google Cloud Print path you will use.  If you have the Officejet 8600 e-all in one then you will need to register it as an ePrint printer with your HP Connected account, take that ePrint address and register it with your Google Cloud Print account.
    If you have an older Office jet 8600, then  you will need to register it as a classic print, directly with the Google Cloud.
    Please see this support document for more information.
    As for your question regarding ePrint center and HP Connected. If you are located in the: United States, United Kingdom, France or Germany - you should be using HP Connected. If you are located in another other country - you should be using ePrint center.
    Thank you.
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as Accepted Solution

  • Unable to Set Up Photosmart Printer with Google Cloud Print Services

    I am attempting to set up my HP Photosmart 7520 for Google Cloud Print.  Google instructions explain that I require my HP Printer email for eprint services.  I am unable to find my HP eprint email.  Can you please assist in this setup.  My printer is already set up wirelessly succesfully.  And eprint services are turned on.

    Hi,
    I think you have not setup ePrint yet. To be able to use ePrint you need the printer email address. Please use the following instructions to setup email address for your printer:
       http://bizsupport1.austin.hp.com/bizsupport/TechSupport/Document.jsp?prodSeriesId=5199461&prodTypeId...
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Using HP Officejet 5740 with Google Cloud Print

    Two questions.  First, can I use my HP Officejet 5740 with Google Cloud Print?  Second, if I can use it with Cloud Print, how do I find the HP eprint email address?
    I appreciate any help anyone can give.  Thank you in advance.
    Don

    Hello @burnsdl ,
    Welcome to the HP forum.
    I understand that you are wondering if your Officejet 5740 is compatible with Google Cloud Print.
    I would like to help you with this.
    According to the printers specifications, the 5740 is USB only.
    Normally this means that the answer is no, the 5740 will not work with Google Cloud Print.
    You would need a wireless printer that has the web services feature.
    There is a work around.
    Connect your classic printers with Google Cloud Print
    This will allow you to connect a non cloud ready printers to Google Cloud Print.
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

  • Google Cloud Print not working with Yosemite

    For some reason when I try to set up a printer on Google Cloud Print ever since I updated to Yosemite 10.10, i get to a page that just gives me a spinning wheel of death?  Anybody else having this issue? I have tried other computers and even other browsers than Chrome, but still having the same issue.  Any help would be great!!
    Here is the screen I get to.

    I was googling since Monday on why I could not send nor create new wireless printers using Google Print. I FINALLY found this thread and I'm glad it's already addressed since I must have reset my routers more than 20 times in the past few days playing around with router/MBP/printer settings.
    I can't wait for the fix to Chrome when v.42 comes out.

  • Connect your classic printers with Google Cloud Print like in chrome

    be able to do this or similar in firefox
    If your printer is Cloud Ready, follow your manufacturer's provided instructions or see setting up your Cloud Ready printer.
    To connect your classic printer, enable the Google Cloud Print connector on any (non-Chrome OS) computer that is already connected to your printer and able to print. You'll need Google Chrome to be installed on the computer. If you're using Windows XP, make sure you also have the Windows XP Service Pack 3 (SP3) installed.
    Once Google Chrome is installed, follow the steps below to enable the Google Cloud Print connector in Google Chrome.
    Log in to your user account on the Windows, Mac, or Linux computer.
    Open Google Chrome.
    Click the Chrome menu Chrome menu on the browser toolbar.
    Select Settings.
    Click the Show advanced settings link.
    Scroll down to the “Google Cloud Print” section. Click Manage.
    The next screen will show a list of devices already registered with Google Cloud Print, and new devices available on the network.
    In the "Classic printers" section, click Add printers.
    You'll see a confirmation that Google Cloud Print has been enabled. Click Manage your printers to learn more.
    The printer is now associated with your Google Account and connected to Google Cloud Print. You can print to this printer using Google Cloud Print whenever you’re signed in with the same Google Account.

    On your Windows PC?
    Does Google Cloud Print create a Windows printer device? If so, it should appear in the drop-down of available printers in the Print dialog. If not, you may need an add-on for this.
    On your Android device?
    The older add-on I saw (for Firefox/Android) may not work any more: recent reviews are very negative: https://addons.mozilla.org/mobile/addon/cloud-printer/

  • Printing problem with Konica Minolta BizHub282 using RDP on Windows Server 2008 R2

    Hello,
    I have an office setup as follows:  Local office IP adress scheme 192.168.201.x.  There is a Konica Minolta BizHub 282 printer connected to the 192.168.201.x network as well as around 10 workstations running Windows 7.  There are also about
    10 additional teleworkers WHO DO NOT NEED print access to the Minolta 282.  All of their data is on a cloud server.  I have them setup to first connect to the cloud server using a RRAS PPTP VPN and then to start an RDP session to the separate
    RDP server.  The Konica Minolta works ??okay?? with the easy print services and until now, we have just dealt with the lack of features and the occasional print job that goes crazy and prints out 400 blank pages (btw, this is usually on Excel) or a job
    that cuts off the margins even when you have it set to "fit to page" (this usually happens in Adobe.)  When I originally set this up, I tried loading the native Konica drivers on the server, but there was no joy because I couldn't get it to
    work using the native drivers.  The problem at hand is a feature called "account track."  This feature authenticates your print job by using an account code.  If there is no code, the job just disappears.  When I load the native
    Konica driver, the ability to turn on this feature is greyed out (see below):
    When I use easy print, the codes seem to go through, but as I mentioned earlier, sometimes the print job just goes insane.  After researching this, it seems to me that there are two ways to overcome this if we can't turn off the account track feature:
    1) Overcome the driver problem. I've tried both of their current drivers without success: VXL and Visual Postscript. When I login to RDP, the (redirected) Konica 282 printer is listed, but when I try to print, it fails due to the missing account track code.
    I'm hoping that there is a registry hack to turn this feature on by default with the code or a driver version that works with RDP. They have a WHQL driver available, but it didn't work any better. Is there a way to report this issue to the WHQL labs? Maybe
    I can light a fire under Konica's rear end and motivate them to fix the driver.
    2) I saw one discussion where the guy installed the printer out in the clouds as a local printer. He seemed to have a site-to-site VPN, not a client-to-site VPN, so this worked.  Is there a way to do something similar when the customer connects to the
    VPN through standard "connect to workplace" setup?  I tried pinging the Konica 282 from the server while logged into the VPN, but the printer could not be found.  
    3) I considered setting it up as a google cloud print prnter, but that would require everyone to setup a google account and add a layer of complexity. 
    Anyone else run into this and have a solution?  If not, does anyone have any ideas on a solution or workaround?
    Thanks,
    Jeffery Smith

    Hi Jeffery,
    Thank you for your comment.
    Yeah, you can use universal print driver by configuring Remote Desktop Easy print on RDS Server. Install the driver on RDS server. Now to configure Easy print you need to have minimum client RDP 6.1(But suggest you to install RDP 8.1), .Net Framework 3.5 or
    above and RDSH role.
    Also under GPO setting need to check below settings.
    Do not allow client print redirection: Disable 
    Use Terminal Service Easy print printer driver first: Enable 
    Computer Configuration > Administrative templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Printer redirection
    For more information, you can refer below articles.
    How to configure Microsoft RDS Universal Printing
    http://www.virtualizationadmin.com/articles-tutorials/vdi-articles/microsoft-hyper-v/how-configure-microsoft-rds-universal-printing.html
    Using Remote Desktop Easy Print in Windows 7 and Windows Server 2008 R2
    http://blogs.msdn.com/b/rds/archive/2009/09/28/using-remote-desktop-easy-print-in-windows-7-and-windows-server-2008-r2.aspx?Redirected=true
    Hope it helps!
    Thanks.
    Dharmesh Solanki

  • Google Cloud Print setup - Unable to parse printer capabilities

    I'm trying to add my CP1525nw to Google Cloud Print as a Cloud printer, and not as a LOCAL printer, however each time I add my eprint email I get the following message; "Unable to parse printer capabilities"  - I've attempted both private and public use for eprint settings with no such luck.
    Any help would be greatly appreciated.  I've tried reseting the email with no luck...
    EDIT - 04/01/11:
    I chatted with HP support and although the representative was extremely curteous, they could not help me.  The support agent assured me the issue would be taken to the next level and looked at so hopefully we can have a resolution here shortly.
    EDIT - 04/04/11:
    Received a response from the original HP rep I chatted with online.  In summary, he/she was not able to find a solution and states the issue will be sent up to HP's highest level of technical support....  We shall see.
    EDIT - 05/25/11:
    After 2 months of waiting, HP has fixed the issue.  Remember to update to the latest firmware and check all settings before proceeding.
    This question was solved.
    View Solution.

    well, when I use google chrome to set up cloud print, it does add my HP1525nw to my google cloud print, but ONLY THE LOCAL printer. In other words, google cloud print can add both local printers and cloud enabled printers. It does add the local printers, and since while on my home network, the HP laser is a local printer, it grabs that. But it still won't allow me to add it as a cloud printer.
    The problem with being connected as a local printer is that my notebook has to be on and it has to be on my local network in order for me to print to the printer through the cloud (like using my ipod).
    The point of the HP printer being added as a direct cloud printer is so it can be printed to as a stand alone printer, even if my local computer is not on, because it is connected to my router wirelessly and not dependent on any local computer.
    and that is where it is failing. Trying to add the printer as a CLOUD printer does not work (the same problem everyone else here is having)

  • Printer hijacked (Google Cloud Print)

    Somebody else has somehow registered my printer in Google Cloud Print. I received a Google Cloud Print test page and a printout from them. I logged into my ePrintCenter account, changed my password.  I then tried to change my ePrint settings. There are other email addresses in the list so I removed them and saved my changes. However, when I sign out and sign back in, the addresses reappear.I tried to remove/add my printer but that has no effect. I am also unable to register my printer with Google Cloud Print. It says my printer is already registered (which is something I never did). My printer also does not show up under my printer list in Google Cloud Print
    Any suggestions?
    This question was solved.
    View Solution.

    Hi j_to_the_m,
    Thank you for being a member of the HP Support community.  I understand that another person has accidentally claimed your printer using Google’s Cloud Print. Google Cloud Print is a function of Google, and is generally supported by Google.  I’ve included the link to Google Cloud Print Support, which is a FAQ page.
    You will need to contact the other person (in a previous post you indicated that you knew their email) and ask them to delete the printer from Google Cloud Print.  Once they have deleted it from their Google Cloud Print you should have no problems adding it to your Google Cloud Print. If you are unsure how to add it please following the steps in the Google Cloud Print’s FAQ Section titled “Basic Information” and then item 3 “How do I connect my printer to Google Cloud Print?”.  
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • Print using google cloud print

    I try to print using Google Cloud Print (Gmail etc...
    I am connected at Chrome but that doesn't work.
    I see the name of the printer with a message mean : currently offline (Actuellement hors connexion)
    What does it mean ?
    The printer is on and connected to my wi-fi network
    I do it with success sometimes but this problem return after turn-off, turnd-on the printer.
    That seems not be easy to use Google Cloud Print with Ipad
    Thank you for your help
    (sorry for my bad English ;-)

    try power cycling the printer, your device and router - don't forget to quit out of the apps on the device - double tap home - hold finger down on any app on the grey bar that pops up until a red minus symbol appears and then tap the red minus symbol to close them out
    if that doesn't work and it happened after power cycling the printer - you may have to re-setup your printer - check out airprint basics on the apple support page

  • Unable to get Google Cloud print to work on my MG6220

     I can print and scan normally on my MG6220 connected to my wired home network. My computer OS is Windows 8.1. Printer firmware has been updated to V 3.020. The printer will show up when I go to Google Cloud Print but is always grayed out and shows off line.I noticed that the grayed printer name on GCP web site is: Canon MG6200 series_7CE5F5 while the working printer name on my network is CNBJNP_6A31AF. Canon IJ Network tool shows those 2 ports, the _7CE5F5 one has no driver and not detected, I guess that’s the wi-fi lan port? I've registered, de-registered, and re-registered several times. I can’t find a way to correct those behaviors. I've looked all over and can't seem to get a straight answer on this.Can you help?

    Do you use any kind of Xorg.conf?  I don't remember having your problem with my Aspire 6930, but I do have this 10-monitor.conf in xorg.conf.d:
    Section "Monitor"
    Identifier "Monitor0"
    Option "DPI" "96 x 96"
    EndSection
    Section "Device"
    Identifier "Card0"
    Driver "intel"
    VendorName "Intel Corporation"
    BoardName "Mobile 4 Series Chipset Integrated Graphics Controller"
    BusID "PCI:0:2:0"
    Option "BackingStore" "True"
    Option "MigrationHeuristic" "greedy"
    Option "TripleBuffer" "true"
    EndSection
    Section "Screen"
    Identifier "Screen0"
    Device "Card0"
    Monitor "Monitor0"
    DefaultColorDepth 24
    SubSection "Display"
    Viewport 0 0
    Depth 15
    Modes "1366x768"
    EndSubSection
    SubSection "Display"
    Viewport 0 0
    Depth 16
    Modes "1366x768"
    EndSubSection
    SubSection "Display"
    Viewport 0 0
    Depth 24
    Modes "1366x768"
    EndSubSection
    EndSection

  • Communication between HP eprint and Google Cloud Print

    Hi,
    the communication between HP eprint and Google Cloud Print seems to be broken. At least for me.
    The documents do get printed when I print vio Chrome browser or Cloud Print dashboard -- but the status in cloud print remains as "submitted". It seems like somehow the HP eprint status doen't get reported back to cloud print. In HP eprintcenter the log says "printed".
    Well, I wonder who will take care of this problem ...  (Hope it will not result in fingerpointing only ...)
    Thanks for your support!
    Best,
    George
    This question was solved.
    View Solution.

    Are you able to log back in later and the status at Google Cloud print update to reflect the true outcome of the print job? Or does it just remain as "submitted". Otherwise, if it is printing and showing in the log at ePrint Center (EPC) as printed, the issue would not be on the ePrint side but on Google's
    I am a former employee of HP...
    How do I give Kudos?| How do I mark a post as Solved?

  • Chromebook won't print last page (Google Cloud Print)

    I have an MF6160dw. When I print from my Chromebook, the printer will print everything but the last page. The printer shows an error.

    Hi mlourie. I will be able to assist you. The #822 error usually indicates an issue with the format of an image file. So that I can best assist you, I would like to ask a few questions: 1. Are you printing using the Google Cloud Print function or from the Google Remote Desktop? 2. Is it just one document that you are experiencing the issue with? 3. If it is one document, which format is the document saved in, and is the last page saved in a different format? I look forward to your reply. Should you need immediate assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).

Maybe you are looking for

  • Report Based on SQL view not pulling in all parameters

    Post Author: ronhawker CA Forum: .NET I based a report on a SQL view below:SELECT     TOP (100) PERCENT CorpDirectory.Position, CorpDirectory.PhoneDirect, CorpDirectory.Email, CorpDirectory.Store, CorpDirectory.Name,                       CorpDirecto

  • Get name and type of data in an object?

    Hello, I would like to know if there is a way of getting the names and types of data encapsulated by a labview object? For example, lets say I make a simple object, called myObject to be unoriginal, with private data: myObjectName (string), myObjectV

  • ALSA sound stutters/freezes

    I had ALSA set up and working without any problems before today. This morning I rearranged my hard drive partitioning scheme and now it seems ALSA is messed up. Could there be a connection? I noticed it when mpd was acting funny (a song would be show

  • SQL Developer 3.0.04.34 ZIP file corrupted

    I have tried downloading SQL Developer(Windows 32 bit) numerous times with and without JDK and on multiple computers from Oracle.com, but every time I try to open the zip file it says that it is corrupted. Has anyone else experienced or know of an al

  • QM Inspection Scenario

    Hi, We have a scenario wherein if 5 consecutive lots are accepted without rejection, the next 10 lots are not inspected. After that the process starts all over again. 5 consecutive lots inspected, next 10 lot will automatically go to unrestricted use