Got new nano now itunes does not find old nano

Used two 1st gen. nano's fine with itunes. Then purchased 2nd gen. nano and that works with itunes but now the two 1st gen. nano's do not appear on itunes and screen freezes. When i unplug, itunes starts operating ok again. Can you help?
AMD Athlon 1.8   Windows XP  

More information. I started iTunes today and attached my iPod shuffle (old style shuffle). iTunes did not eat up the processor and worked fine.

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