Grandkids set up ipad2 for grandma. Passcode forgotten and never used again. The ipad was never turned off, and was never synced or connected to main PC. No iTunes installed on PC. Yesterday while visiting with owner, I downloaded an app for her.

Grandkids set up ipad2 for grandma. Passcode forgotten and never used again. The ipad was never turned off, and was never synced or connected to main PC. No iTunes installed on PC. Yesterday while visiting with owner, I downloaded an app for her. It installed and restarted the ipad. Passcode is now needed. What to do?

If Find my iPad was never set up then scroll down & follow the directions under Recovery Mode:
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
If it was and the activation lock is triggered, then you will need to know the original Apple ID & password that her grandkids used to set it up or have them sign into iCloud & remove the device from Find My iPad before you can Restore it.
iCloud: Activation Lock
Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support

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Hey how are you guys listen i have an iphone 4s the one i use with the H20 CARRIEr and i trying to enable the option call forwarding and when i type tho number i go back and i notice to the call forwarding it turning off as soon i back to the main menu ?

hey how are you guys listen i have an iphone 4s the one i use with the H20 CARRIEr and i trying to enable the option call forwarding and when i type tho number i go back and i notice to the call forwarding it turning off as soon i back to the main menu ?

There are a lot of posts in the forums today with people having problems with iMessage. There was also a published outage yesterday, so it's possible there are still some issues that may be impacting you both.
I would just wait it out - I'm sure it will be sorted out soon.

I have Apple TV. Today I rented a movie to watch on it. It took the money from my itunes account but it will not play. Every time I try to play it flashes error occurred while downloading and to try again later. I have unplugged everything and no luck

I have Apple TV. Today I rented a movie to watch on it. It took my money from my itunes account. It keeps saying that a problem occurred while downloading. It also says to try again later. I have turned off and I have unplugged but nothing works. What do I need to do?

Something like this happened to me, where something went wrong on Apple's end and a movie I rented wouldn't play. I contacted Apple over the phone and they gave me back my money and fixed the problem for future use.

Hi, my iPad dies in the middle of a purchase for a game add on, when I charged the iPad and reloaded the game a box is on the screen that says " cannot complete your purchase" I can't slope this box, and cat play the game while it is there, I have tried r

Hi, my iPad dies in the middle of a purchase for a game add on, when I charged the iPad and reloaded the game a box is on the screen that says " cannot complete your purchase" I can't slope this box, and cat play the game while it is there, I have tried removing the game several times and reinstalling but the box still appears, I even tried installing the game on a different apple I'd, and still the box is there, do you k ow how to fix this?

Hi Bev076,
I would try these ideas first:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If that doesn't resolve the situation, I would suggest reporting it:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Take care,
- Ari

How do I do "Find My iPad must be turned off-" when I cannot get past the iPad "Enter Passcode"?

I reset the passcode on the iMac, but I cannot retore the iPad because it wants the passcode entered. It does not recognize the passcode was set on the iMac and instead displays: "Find My iPad must be turned off before "<iPad name>" can be restored. Go to iCloud Settings on your iPad and turn off Find My iPad before restoring your iPad." I'm chasing my tail with this because I cannot get on the iPad iCloud Settings to turn off Find My iPad. I'm running iOS 7.1 and the iPad is backed up and synced to the iMac. What can I do?

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.

Have an iMac 2008/09 on starting today I have a white screen, an apple icon and a constant rotating sun, nothing else. I've tried turning off and disconnecting and reconnecting the power lead with the same results. Any thoughts? Many thanks Matt

Have a 2008/9 iMac on starting up today I have only a white screen, apple icon and a continuous revolving sun. Have tried turning off and on and disconnecting and reconnecting the power with no affect - any thoughts or advice please. Thanks Matt

If your iMac came w/system DVDs, do the following:
Disconnect all devices from the computer then do the following:
Boot up from your DVD that originally came w/the iMac while holding down the "c" key.
Select the language you wish to use, and then choose "Disk Utility" from the menu bar.
Your HD should appear in a panel on the left hand side of the window which opens. Select it and then click on the "repair disk" button in the right hand section of the window.
Once this process has been completed restart your computer and repair permissions directly from Disk Utility.
If Disk Utility is unable to complete the repair, you will need to use a stronger 3rd party utility like DiskWarrior, Techtool PRO (not Deluxe) or Drive Genius.

HT201412 I have a new iPad Air and it is asking for my Passcode which I thought i knew but it is not turning on with the code I thought I entered?

I have a new iPad Air and it is asking for my Passcode which I thought I knew , but it is not turning on with the code I tought I had entered?

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

Please can anyone help me to download some apps for my iphone .. i am simply not able to log in to the itunes store , when i enter my apple id it says that it has not yet been used with the itunes store

please can anyone help me to download some apps for my iphone .. i am simply not able to log in to the itunes store , when i enter my apple id it says that it has not yet been used with the itunes store

Ok, you should generally only get this when you are converting your ID to an iTS account for the first time.
Sign into iTunes with your Apple ID and you should get this.... IRC once you agree or accept it's now an iTS account and you wont get that again.

Can I still download iwork apps for free with a new apple id?

I bought a new ipad,iphone and mac. all activated for the first time with the same apple id. i can download all iwork apps for free at that time because the devices were bought after iwork is free for "new" devices. later on i'm thinking of creating a new apple id, can i still download iwork apps for free with the new apple id on all my 3 devices?

Once they've been downloaded they can't be downloaded again using a different Apple ID.
" This offer is limited to one Pages, Keynote and Numbers content code per qualifying product purchased":
https://www.apple.com/au/creativity-apps/mac/up-to-date/

HT3209 I have been trying to download the movie Prometheus. It sticks at 793mb and hasn't moved for hours. I have 48gb of space on my i-pad and have hard resetted and turned off and switched back on, always reconnecting with wi-fi immediately. It doesn't

I have been trying to download the movie Prometheus onto my Ipad. It sticks at 793mb and hasn't moved for hours. I have 48gb of space on my i-pad and have hard resetted and turned off and switched back on, always reconnecting with wi-fi immediately. It doesn't resume?
I haven't even received an email stating I have been charged for it???
Any ideas??

Well I have an update. I decided to stay as I was so far down the road. They gave me an engineer appointment of 14 of August which was totally disgusting.
I rang up to complain and was promised a call back as they tried to expediate my request. Never happened.
Whilst on these calls I also questioned the validity of sending another engineer unless they first checked that my local cabinet hard an available fibre port. I was promised and promised that they would put the notes on the call and it would not be a wasted engineer visit.
Engineer came today. Wasted visit - no ports on the cabinet.
He was not even sure why he was sent there knowing there were no ports. Talk about the blind leading the blind.
The incompetency of this corporation is absolutely astounding even when their customers are telling them they are going to fail they lie to your face just to appease you on the phone and move you on.
So I ordered my switch from sky to BT on June 6th.. and so far all I have is a phone line.
On top of this I noticed that they have charged me a late payment fee by DD and full line rental for first month. BT were so slow at installing it all that my up front line rental apparently did not cover their initialy switch over. Despite telling me I would not be charged I have been charged.
Now as a web designer I am now tempted to create basic website and use my SEO skills to push it to top of google rankings sharing with everyone of my experience of BT.

Does anyone know how to down load a photo from the ipad2 to an amazon seller account to sell an item? Do I have to download an app for this?

Does anyone know how to down load a photo from the ipad2 to an amazon seller account to sell an item? Do I have to download an app for this?

You can use 3rd party apps like Photo Transfer App.
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%205/79b3173fda7b6a6e148 5b463198f6acf.jpg

HT1212 Brought iPod 4 for Daughter, she put on Passcode and she can't remember it, the ipod is saying "ipod is disabled" connect to itunes. Connented to iTunes come up with need to put passcode. The on/off button does not work, can't turn off and hold hom

Brought iPod 4 for Daughter, she put on Passcode and she can't remember it, the ipod is saying "ipod is disabled" connect to itunes. Connented to iTunes come up with need to put passcode. The on/off button does not work, can't turn off and hold home button to reset please help.

Place the iPod in recovery mode using one of these programs and then restore via iTunes:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
For MAC or PC
The Firmware Umbrella - TinyUmbrella
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I've got an iPad and iPhone 4S, both of which are set up for facetime. When someone calls me, both the iPad and phone ring, even though the phone is set to receive facetime calls on the number and the iPad is set for an email account. why is this?

I've got an iPad and iPhone 4S, both of which are set up for facetime. When someone calls me, both the iPad and phone ring, even though the phone is set to receive facetime calls on the number and the iPad is set for an email account.
How can I change the setup so on the email only the iPad rings and on the phone number only the phone rings?

No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that.

I tried to download an app for the iPad and was told the file was too large for the iPad; so I tried to download it on the MacBook but it never showed up; any suggestions? PS, I got the receipt from iTunes store so it was paid for

I tried to download an app for the iPad and was told the file was too large for the iPad; so I tried to download it on the MacBook but it never showed up; any suggestions? PS, I got the receipt from iTunes store so it was paid for

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
 Cheers, Tom

HT2731 ive created my apple account and verified it, i then signed into it so i could download an app for my ipod. however when i press install ap it goes to install but then it pops up saying you havent associated acountwith itunes. it then askme for cre

ive created my apple account and verified it, i then signed into it so i could download an app for my ipod. however when i press install ap it goes to install but then it pops up saying you havent associated acountwith itunes. it then askme for creditcard

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
The missing apps could have been done by setting the Restrictions that can hid those apps. If the backup was made with those retrictions set the the Restrictions are also restored.
Thus, if you get it to work restore to factory settings/new iPod, not from backup
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Grandkids set up ipad2 for grandma. Passcode forgotten and never used again. The ipad was never turned off, and was never synced or connected to main PC. No iTunes installed on PC. Yesterday while visiting with owner, I downloaded an app for her.

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