Great work by Oracle,but support is now really bad

Hi
I greatly appreciate the work done by Oracle and its developers and the good support which they provided until 6 months ago. I am referring to the VSM (Mall) application. I have posted several times regarding some problems in the application after that. No response. Support is now totally nil. Neelesh, Venky and his team gave me such terrific support before, but I do not see them anylonger.
I feel stuck and lost. Oracle is to be commended for such a nice application, but it will be great that Oracle continues its good work by good support. If somebody can help me out with the Admin Client part of VSM, i would be really grateful.
Then maybe I can voluntarily offer some support for the the VSM application on behalf of Oracle.

To be accurate, that team was re-assigned to development. Try posting questions regarding sample code to the JDeveloper forum: JDeveloper and ADF
Cheers, OTN

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