Grey boxes even though set to high performance display

Question

Hi. I am wondering if there is an incompatability issue. Until today, I have been using CS2 with no problems, on Windows XP. I have now installed CS6 on a laptop with Windows 7 operating system and opened my files. Three problems really...
1) about 95% of my many images (all exported images from my Sibelius 4 programme) are displaying in grey boxes even though I set 'View', 'DIsplay performance' to 'high'
(don't understand why as all my tiff drawings done in Photoshop are showing fine).
next problem...
2). A box comes up when I try to open each document saying...
The documents embedded colour profile does not match the current cmyk working space.
…policy is to discard profiles that do not match
Embedded: Europe iso coated FOGRA27
Working: U.S web coated (swop)
Is this anything to worry about? I have been very careful about my colour choices and want nothing going wrong!
Next problem...
3)  So annoying, that even though all the links appear fine (i.e.to begin with there were only a few '!' warning in the links folder, but now since i've 'relinked' those, crazily enough to the same file name, there are none), I keep getting a warning box popping up saying:  'Error encountered while reading Tiff image. Image may be damaged or incompatible. Resave the image with different settings and try again' . I keep getting the message box randomly sometimes every few seconds so it's impossible to get work done, not that I can anyway since the vast majority of my work is now in grey boxes and can't be deciphered, as already explained, as if something is wrong with the performance display.
Regarding the display performance, could it be a problem that my machine isn't up to it? I.e. The processing speed. It's quite new though, Dell , Inspiron, 5720.i know nothing about this.
Stuck. Please help!!! Many thanks,
Zylo
P.S> Also worth adding that the 'edit link' feature for my SIbelius  images is not working (but is for the Tiff drawings - i.e. I right click, edit link, then it takes me to the original file to edit). Hope this all makes sense!

Answer 1

I would like to inform Adobe staff that it IS most definitely a problem/bug in the CS6 software. It has caused me immense frustration and worry especially as over ten years work was at stake! (a series of books I have written, all using Adobe Indesign CS2 in conjunction with Sibelius 4, importing more than a thousand EPS files!). I find it very disappointing that Adobe have not fixed this problem in CS6 and the new CC2014, despite the fact the bug was reported at least twice previously by people using CS5, both of them using EPS files from Sibelius.
Whilst writing this thread, I have also been corresponding with a very helpful person on the Sibelius help forum. They discovered the problem was not with the EPS files at all: the problem was with the InDesign .indd files themselves, and a bug in InDesign.
Whenever an old version of an .indd file is read into a later version of InDesign, the file format is updated to the latest version. But, if the .indd file contains placed graphics originating from Sibelius (maybe only versions up to 6), the update process results in corruption of the .indd file, which becomes unusable and might even crash InDesign.
The work-around is to export the corrupted .indd file into .idml format, and then re-import the .idml file. (This operation strips out all the TIFF previews of placed graphics, which is where the problems reside). The re-imported file is then happy to re-link to all the EPS graphics from Sibelius, and the InDesign project is recovered.
Here are previous reports of this InDesign bug:
https://forums.adobe.com/thread/966318
https://forums.adobe.com/thread/1146504
https://forums.adobe.com/thread/1188433
An explanation of the work-around:
http://www.creativeprogression.com/idx-idml-troubleshooting/
In summary; the way around this bug is as follows…
- on the new PC, open a troublesome InDesign file into Indesign CS6, and
ignore all the errors;
- In InDesign, choose File -> Export;
- In the drop-down at the bottom of the Export dialogue, choose "InDesign
Markup (IDML)", in the File name box choose a helpful name, and click Save;
- In InDesign, File -> Close the bad document;
- In Indesign, File -> Open the .idml document you just created two steps
above;
- the document will open with all graphics replaced with grey boxes, but
hopefully no error messages;
- you can then re-link all the placed EPS graphics, hopefully in one fell
swoop for the whole file;
- now save the document as an InDesign .indd file: but take care not to
overwrite any of your older InDesign files: you might need them again one
day.
This procedure works because the .IDML export strips out the TIFF previews
of the graphics which are normally embedded in the .INDD file, and it is
those TIFF previews from CS2 which are causing the problem.  Re-linking the
EPS files generates new TIFF previews in CS6.
MEANWHILE, Adobe software people, PLEASE fix this long overdue bug!
Hope this thread is helpful for any others who have also experience the same problem.