H61MU-E35(B3) - Beeps Code issue

Hello Everybody!
I've got a problem with my MSi H61MU-E35(B3) Motherboard. The board has been purchased in June 2011 and in the beginning it seemed not giving any problems.
Now, i've got that problem: if i keep my system off about more than 4 or 5 days, the speaker beeps 3 times shortly. I can solve this issue only changing some options like unplug and replug SATA devices or removing and reinstalling CPU or RAM, otherwise clearing CMOS.
How could i solve this issue? This system isn't mine and the owner couldn't always bring me it back for reset.
Thanks for help!

Quote from: Henry on 12-August-11, 07:04:59
When you say 'off' do you mean powered off or in a standby/hibernate mode?
When i powered on the system, it was in hibernate mode. Could it cause this issue?
He also tells me that when he left it off, he unplugged the AC Power from the PSU.

Similar Messages

Re: P67A-C43 - Beeps Code issue

I have a related issue with new Desktop I bought and put together. I have P67A-C43 motherboard with Intel i7 CPU. I have 600 Watts PSU from Diablotek (DA series). After assembling the whole desktop, when I power it up, I get to hear 5 beeps. Now I don't know if they are long or short ones since I can't compare but they seems like 5 short beeps to me. I read on few forums about what 5 beeps means and it revolves around the fact that my motherboard is complaining about something....but what? I cleared the CMOS (removed pwr cable and waited 1 minute, pushed the CMOS button, then re-connected the pwr cable) and tried to boot but in vain still. Also tried to reseat my single RAM stick -- no luck.
has someone ever seen this and what next steps I should try?
thx in advance
Stephane

Quote from: sroch19 on 24-August-11, 10:38:45
I have a related issue with new Desktop I bought and put together. I have P67A-C43 motherboard with Intel i7 CPU.
sroch19, mixing different mainboards & different installed components causes too much confusion trying to help the OP & having additional posters asking for assistance. Please start a new thread.

H61MU-E35 issues?

Hi there,
I am having some issues with my MSI based Sandy Bridge system. I have the H61MU-E35 mainboard with the I3-2100 cpu. Today the system won't boot, it hangs some time a post code A2, then it shows the MSI bootscreen and then i goes black. I can enter the bios, but there are my bootdisk (SSD Vertex 2 60GB) and one storage disk (Samsung Spinpoint F4 2TB hdd) missing. I only my 1,5TB Samsung Spinpoint F2 disk and the optical disk (as well Samsung).
The other day (twoo weeks ago or so) i had a bsod while booting: 0x00000074 bad_system_config_info. I had to reinstall Windows, that helped it till today. But now there's a problem again and I don't know how to analyse it this time. Can someone think with me here? Thanks a bunch!
My system is:
Core i3 2100
H61MU-E35
Corsair XMS3 4GB DDR3-1333 CL9 kit
Be Quiet Pure Power L7 300W
OCZ Vertex 2 Extended 60GB
Samsung Spinpoint F2 EcoGreen 1.5TB
Samsung Spinpoint F4 EcoGreen 2TB

I shall leave the OZC Vertex comments to people that have had experience with them. Can you confirm that your machine is stable when these OZC SSD are disconnected ? If so, then you know where to start in terms of potential hardware incompatability. Have you checked the OZC forum for any similar experiences and/or fixes ?
Searching for problems on Vertex drives, the net seems to be full of reported issues.
btw, did you use IDE or AHCI mode on initial installation. The recommendation is AHCI for SSDs.

H61MU-E35 hibernation issue

I can't get this board to wake-up from hibernation (S4) properly.
Exactly every third time going out of hibernation the system halts before the MSI-logo just showing "A3" in the corner. (I have tried going in and out of hibernation approx. 20 times in a row and every third time the system halts.)
Going in and out of Standby (S3) works OK.
Shouldn't this board support hibernation?
Tom Jensen
H61MU-E35 bios E7680IMS v10.2
[email protected] GHz
XP Pro/SP3 32bit
Corsair VX450W

Quote
bios E7680IMS v10.2
Please update your UEFI/BIOS to the latest version:
http://eu.msi.com/product/mb/H61MU-E35--B3-.html#/?div=BIOS
>>Use the MSI HQ Forum USB flasher<<
After the update, please unplug your PSU from A/C power and properly >>Clear CMOS<<, then retest.

BIOS Update Issues - H61MU-E35

Hey all,
I'm a bonehead, and managed to commit a flurry of small mistakes that led me to having an FAT32 formatted USB disk with the E7680vC3.exe update file for the MSI® H61MU-E35, but no Windows Machine to boot it up on. Is it possible that anyone out there has the additional files that appear on the USB drive after doubleclicking on it to begin the BIOS update process? It won't even begin if it doesn't detect the correct board, and I don't know anyone else with it.

It looks like you are already getting assistance on this at your other thread;
https://forum-en.msi.com/index.php?topic=169293.0

H61MU-E35 (B3) Updating BIOS....File Not Found Error

I have MSI H61MU-E35 (B3) Motherboard with Intel i3 CPU.
I downloaded latest BIOS File 7680vC3.zip (on web page it's says Version: 12.3 from -> -www.msi.com/support/mb/H61MUE35_B3.html#down-bios
Using Windows XP OS From 7680vC3.zip => Extracted E7680vC3.exe => Placed on USB Drive (I did not format USB Pendrive, and used by just making it empty by deleting files) ==> Ran this exe file on the computer where this motherboard is....
Inside Windows XP, when BIOS Update process started, In a green window, it shown me current BIOS old version and New Version side by side. (I did not given much attention to notedown from which number to which number it's updating).
In Windows XP after BIOS Process completed, it restarted computer (I kept USB File as it in the computer as I had read that, I have to keep USB in computer after restart).
When computer restarted...nothing came on the screen and just blank screen for long time and on the right side on screen bottom corner only letter like: A2 stayed for long long time. I waited for 15 minutes but nothing was happening except blank screen...
So, I restarted computer....and kept USB as it is in the computer....but Nothing comes on the screen...
After I concluded that, something is wrong, to resolve the issue...
--- What Try and Experiments I have done ----------------------------------------------------------------
(1) I placed Restarted computer without USB: and Message comes on the screen is:
BIOS Update is not yet completed, please insert the USB pen drive and reset system.
(2) I refered some forums, and also contacted MSI Support. As suggested, I formatted USB Drive with FAT32 and placed E7680IMS.C30 file (only one file) on USB placed in computer and started computer.. Now Message is coming:
Updating BIOS...... File Not Found..
Note that: E7680IMS.C30 File was given to me by MSI Support Staff as I did not kept Original files during formatting USB PenDrive.
But computer is not looking for .C30 Rom File, Computer is looking for .BIN File
(3) I have remove the battery and waited for 5 min. and placed again, to reset BIOS, but not difference on result or on message...
Renamed: file E7680IMS.C30 to EIVB.BIN
Result: Just Blank Screen with A2 text on right side bottom corner, No other message
In some other same issue post, they recommand to change ROM File name to: EIVB.BIN which worked for others, so I also tried and renamed: file E7680IMS.C30 to EIVB.BIN, in this case, I was able recreate original Issue: When computer boots, Screen stays completely Blank, and on the right side bottom corner, only 2 digit tect comes is: A2. Computer does not give any other message and nothing happens...even I waited for 30 minutes...
Also, by looking at USB Pendrive light, I can tell that, motherboard is reading file on the Pen Drive...
Renamed: file E7680IMS.C30 to E7680IMS.BIN
Result: Message comes on the screen: Updating BIOS...... File Not Found..
(5) What I am thinking is: When motherboard power-ups, it's giving me two different type of Valid message based on if USB is in the computer or not, based on if file name is .BIN or not, so I believe motherboard is still not dead and there are hope to feed the file which motherboard is looking for. But issue how to find what specific file which it's looking for... Even sometime I have seen at screen right side bottom area, 2 Digit numbers are changing just like system is doing internal healthcheck before booting up...
(6) Note that, I would like to put old version file on USB to feed, but one of the biggest issue with MSI is, once you download EXE from their website, to Extract EXE file content it needs to be run on the same motherboard computer, so in my case, if your motherboard is not in bootable cituation then you can not extract any other BIOS File to try...
Please help me...by havin this computer down....I am suffering everyday...
(By profession, I am electronics Engineer and have worked with programming Microcontroller and bootloaders, but in this case, I do not have SPI Programmer to program BIOS chip externally.)

Thank you flobelix and Nichrome.
Quick Result Summary: 128MB USB Key formatted FAT32 with HP Tool, made MS-Dos Bootable and placed EIVB.BIN file given by flobelix, but final result is: Screen comes Blank and only shows "A0" Code at right side bottom corner. nothing else.
Detail
Since Flobelix proviced ROM BIN File, I was too exicited to try it out and here is what I did...
(1) As per Nichrome link for HP USB Format Tool, I installed it on "Win XP" machine, and formatted 128MB USB key by selecting "FAT32" and selected option to make "MS-DOS Bootable" and shown Win98 source files as per the instruction.
-128MB USB drive made bootable with FAT32.
(2) I downloaded EIVB.rar given by flobelix and extracted and copied EIVB.BIN file on USB root.
Inserted USB in MSI and powered up...
As soon as I give power: Imidiately one normal beep and Screen comes completly Dark Blank. No message about "File not found". only at right side bottom of screen, it shows "A0".
I inserted USB key in each and every USB slot, but result is same: Screen stays Blank and on right side corner only "A0" letter.
I given around 3-5 minutes time to see something changes on screen, but no change.
- If I power-up computer without connecting any USB Drive: then message comes on screen that: Bios Update has not completed, please insert USB Key and Reset System.
- On USB Key, If I put ROM File with any other name (except EIVB.BIN) then Message comes: Updating BIOS... File Not Found...
- I have removed battery to give a try for resetting BIOS, but not change.
Question:
(1) Is it possible that, motherboard is looking for specific version of File or some different version of file ? and just staying silent and not complaining for existing EIVB.BIN ?
Here is I experiment: I simply created empty text file (0 Byte) on USB Drive and given name EIVB.BIN and booted up computer and same result: Blank Screen and just "A0" on right side bottom corner.
So, it tells me that, when power is given, the program which executes in motherboard for BIOS, it is not able to identify real or fake EIVB.BIN. I think, it's looking for some specific file and when not found, it's getting confuse on what to do....and not saying anything on the screen....
Has anyone old version BIN file of H61MU-E35 (B3) ?
Is there any trick so I can download older version Packaged EXE from MSI website and extract it ? I can give a try....

H61M-E33/E23/P33 (B3), H61MU-E35 (B3) H61M-E23 (G3) [E7680IMS.Cxx]

7680IMS.C30OFFICIAL FULL RELEASE
- Update CPU Micro Code.
- Update onboard Realtek LAN driver.
- Enhanced PCI-E display card performance.
- Improved memory compatibility.
This is the full release bios for this board with additional archive for flashing the ME extension.
>>Use the MSI HQ Forum USB flasher<<
Download the compressed archive to your desktop but do not decompress.
Select option 1 of the forum flash tool and point the tool an the compressed archive then follow the direction. This will flash your bios and ME extension.
Once complete you will need to download and re-install the latest version of the Intel Management Engine Drivers.
<<Intel Downloads / Management Engine>>
Please note that flashing this release occurs entirely at your own risk!

Quote
Will this work on the H61M-P23
No! The H61M-P23 uses E7680IMS.Hxx releases. Please consult the following thread for BETA releases for the H61M-P23:
https://forum-en.msi.com/index.php?topic=147964.0
Back to topic [H61MU-E35, H61M-E33, H61M-E23 & H61M-P33 BETA [MS-7680 v2.0/2.1]:
Update: E7680IMS.A53 [v10.5b3]
E7680IMS.A40 ---> E7680IMS.A53
- Add VGA Share Memory Option Name "256M/512M/1024M"
- Add SYS Smart FAN Function for PCB2.1.
- Adjust USB3.0 SMI GPI 11 to 14 for PCB2.1
- Remove "USB 3.0 Legacy Mode Support" for some BOM(No USB 3.0 Port)
- Remove VGA Share Memory Option Name "256M/512M/1024M" for ECN
- Fix plug 4 dimm G-Skill F3-12800CL7D boot fail when XMP enabled
- Temporarily closed SmiVariable Function for M-Flash Boot Issue.
>>Use the MSI HQ Forum USB flasher<<, Method II for best results.
Use this release at your own risk!

Fail to boot (short-short-short-long beep code) after M92p BIOS Update

Hi,
I recently updated my BIOS to the latest version using the System Update tool from Lenovo. For a while everything seemed to be working alright, as the BIOS was dowloaded and the computer rebooted. After rebooting the first time i was presented with the BIOS utility, and noticed that the update was progressing.
After 20 or so seconds the computer rebooted again. This is where my problems began. The computer immediately started beeping this short-short-short-long melody from the speakers. I thought this was normal, so I left the computer on for quite a while.
However, the beeping never stopped. Now the beeping resumed the instant i plug the power back in. I have yet been able to actually getting any sort of information on-screen telling me what's wrong.
I've tried following the "Recovering from a POST/BIOS update failure" on page 267 of the Hardware Maintenance Manual, but no luck with that so far. No matter where I place the jumper, the beeping code is the same short-short-short-long melody (yeah, it sounds like a disney tune or something).
Any bright ideas? The machine type is a M92p 2992-B3G
I'd hate to have to send it in for repairs, and Lenovo's Norwegian support line doesn't open until Monday, and there seems to be no way to call their 800-number in the states from here
Oh, and would this be covered by my warranty if repairs / motherboard replacement is the only way out?
UPDATE #1:
I found this in the manual;
3 short beeps and then 1 long beep DRAM memory
error
Perform the following actions in order.
1. Make sure the memory module(s) are properly seated
in the connector(s).
2. Replace the memory module(s).
3. Replace the system board.
This is pretty much Lenovo's way of saying "You're screwed", isn't it?
UPDATE #2:
I've now tried pretty much everything;
The solution as proposed on page 267 in the Hardware Maintenance Manual
Unplugging all cables and harddrives before booting
Removing my PCIe video card and PCI Wireless NIC before booting
Removing all memory modules, and trying 1 and 1 module
Moved a memory module from another machine that I know is working
No luck so far.
Ideas would be welcome at this point

I'm glad to hear it's just a simple memory error, however the original problem in this post is a bit more than just a memory problem.
This became a problem after a BIOS update, so somewhere along the way one of Lenovo's developer screwed up badly, and it's been bugging me ever since. There's absolutely no way for me to use any PCI-e card with my M92p.
I've tried 6 different cards, 3-4 different memory module combinaties, with our without harddrives plugged in, and every thinkable combination of these.
No luck. Therefore, I simply conclude that Lenovo are dicks, and we all know what dicks enjoy doing; **bleep**ing people over.
I've given up on the issue, and I'll never buy a Lenovo again after this.

Startup Repair Offline: Unable to fix problem and beep codes

Hi,
I have an issue with my PC startup and boot,
My PC Model: Lenovo H330, Windows 7, i5 Intel processor.
Basically on the first attempt at booting, my pc plays a beep code which sounds like = 'beep-beep' + 'beep-beep-beep' followed by a blank screen, on a second attempt the pc boots fine.
I believe this is 1 long and 3 short, the code does not seem to be in the Lenovo Bios support guide to beep codes, not only this but when I attempt Startup Repair in order to fix the problem it states it has
failed to fix the problem, details below:
Problem Event Name: Startup repair offline
PS1: 6.1.7600.16385
PS2: 6.1.7600.16385
PS3: unknown
PS4: 268
PS5: Autofailure
PS6: 1
PS7 No Root Cause
Local ID: 1033
Further Information:
- Information on the failure to repair states error code 0x490
- Before the issue started, AVG Free Antivirus 2015 lost active components and I was unable to update or turn components back on; at the same time it proved to be very difficult to uninstall.
Really need help with this thanks!

Hi Eli,
I agree with ZigZag ,you may need to resolve the beeps code first .The machine may suffer a hardware issue .
For the error code 0x490:
Here is a link for reference of reference :
Windows 7 Startup Problem - Error code 0x490
https://social.technet.microsoft.com/Forums/windows/en-US/299b227b-fa38-4902-b41a-d868075d763e/windows-7-startup-problem-error-code-0x490
First of all ,follow Parvesh_s`s answer ,check the BIOS settings .We may need to reset the BIOS settings to have a check.
If the issue persists ,take the KrisM771`s method to repair with an installation media.
If the auto repair will not work ,take the alebcay`s suggestion .Repair it with the command .
Best regards

K9A2 Beep Codes ON POST

I just purchased and installed the K9A2 MB with an
AMD AthlonXP 4200+ Duo Core
2 gig matched set of Corsair Ram.
Nvidia GEForce 8500 GT 512MB Video Card
500Gig IDE WD Hard drive.
When the computer POSTS, I get a beep code 1short 1long 2short. Everything seems to be running okay and the system boots without any issues.....
My question...? Why is it throwing up the beep code errors and what do they mean..?
James

The first short beep probably means your boot block and system block are ok. The second series of beeps could be indicating an issue with your video card...
Quote
Beep codes for AMIBIOS (American Megatrends, Inc.):
Boot Block Beep Codes
Number of Beeps; Description:
1 ; Insert diskette in floppy drive A:
2 ; ‘AMIBOOT.ROM’ file not found in root directory of diskette in A:
3 ; Base Memory error
4 ; Flash Programming successful
5 ; Floppy read error
6 ; Keyboard controller BAT command failed
7 ; No Flash EPROM detected
8 ; Floppy controller failure
9 ; Boot Block BIOS checksum error
10 ; Flash Erase error
11 ; Flash Program error
12 ; ‘AMIBOOT.ROM’ file size error
13 ; BIOS ROM image mismatch (file layout does not match image present in flash device)
POST BIOS Beep Codes
Number of Beeps; Description:
1 ; Memory refresh timer error.
2 ; Parity error in base memory (first 64KB block)
3 ; Base memory read/write test error
4 ; Motherboard timer not operational
5 ; Processor error
6 ; 8042 Gate A20 test error (cannot switch to protected mode)
7 ; General exception error (processor exception interrupt error)
8 ; Display memory error (system video adapter)
9 ; AMIBIOS ROM checksum error
10 ; CMOS shutdown register read/write error
11 ; Cache memory test failed
Troubleshooting above POST BIOS Beep Codes:
1,2 or 3 beeps: Reseat the memory, or replace with known good modules.
4-7, 9-11 beeps: Fatal error indicating a serious problem with the system. Before declaring the motherboard beyond all hope, eliminate the possibility of interference by a malfunctioning add-in card or other additional device.
8 beeps : Reseat the systems video adapter, or replace with a known good one.
Further POST BIOS Beep Codes
Beeps; Description:
1 long, 2 short ; Failure in video system An error was encountered in the video BIOS ROM, or a horizontal retrace failure has been encountered
1 long, 3 short ; Memory test failure A fault has been detected in memory above first 64KB
1 long, 8 short ; Display test failure The video adapter is either missing or defective
2 short ; General POST error. One of the hardware tests has failed.
1 short after POST ; Normal. POST OK!
1 short when starting POST and 1 short after POST ; Normal. The initial display mode is set to silent. Displaying a full screen logo instead of the POST-screen. Beep 1 = Initial display mode is set to Silent, Beep 2 = POST OK!

Long short short beep code then no boot when trying to reboot???

I recently ran the recovery CD to get it back to factory condition and the same problems persisted (that I'll describe below) which indicates to me that there's some hardware issue. I've had the same issues before and after recovery was run.
When I start it, it often starts just fine as long as it hasn't been on for at least an hour. It seems to have memory management issues. It hangs up, gets bogged down easily, hangs, crashes, etc. It also seems to run hot. There are quite a few programs that I was able to run when it was working well that it no longer tollerates.
If I reboot after it's been running for a while It makes three beeps (Long short short). The screen goes black, the hard drive spins a little, but that's it. I have to turn it off for about an hour or two before it will actually start up at that point. Keep in mind, it doesn't start out at 100% and deteriorate. It starts out at about 40% of what it used to do and deteriorates from there. In needs to be rebooted about once a day.
Sometimes if it's hibernating, it will make the same beep code when I wake it up (Long short short) and most of the time it won't wake up from there.
So, can anyone tell me what that beep code refers to?
Has anyone else experienced similar problems?
Does anyone know which part is bad and if it's worth trying to fix it?
Thanks!

I am having the same problem....i do believe its a memory problem..??

Find beep code list for g7-1355dx HP Laptop HP Pavilions g series

I need the code list the computer will only beep 3-3-3-3-3- . because the screen was cracked it still had a apicture I hooked another flat palnel Screen it woked so I took the old screen off the lab I tuened off the power and took out the Battert. then turned pc on Then it was beeping a code that can be found on HP I cannot frind the right one. the code will tell if drive is bad or Bios chip these are examples . This beep no. will show problem code. HELP .

Hi @J-Lccd
Welcome to the HP Support Forums!
I understand that you are getting a beep code on start up. The most common cause for this is faulty memory.
However you can take a look at these pages and see if they are helpful.
Computer does not start and the LEDs blink or the computer beeps
BIOS Beep Codes
If those do not help then I recommend calling in to phone support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Dv5 1002nr blank screen n beep code of series of 3 beeps

Hi...I have this dv5 1002nr laptop..upon boot it gives a blank screen and a series of 3 beeps three times..the beep codes I found say its the memory..I tried that to no avail..what would the next step to try..any ideas?

Hey there, kahlic
I see you laptop is unable to boot and you're getting a beep code of 3 beeps when turning the device on.
You were right in your assessment of this sequence being indicative of a memory problem. However, you say you've attempted some sort of troubleshooting to no avail. What steps did you take to try to solve the issue with the memory?
Did you remove all DIMM modules from the motherboard and replace them one at a time, attempting a boot on each single installation?
If you have not, try this and see how this affects your boot success.
While you're removing the dimm cards, conduct a visual examination of the cards and the seating to make sure there are no cracks, build-up(black substance on the contact surface), or dust. The contacts should be a dull golden color devoid of any dark marks or irregularities.
If reseating your dimms do not solve the issue, you may be required to purchase new memory for your system.
Are you aware of your device's warranty status?

MSI P67A-GD65 Not Posting, unsure of beep code meaning

Just swapped out my old K9A platinum for a P67A-GD65 and I can't seem to get it to post. I'm getting a beep code of five beeps (long ones maybe? google indicates "process error") but I'm not sure what that means. Pulled the video card, tried my two sticks of ram in slot 1 one at a time, disconnected every device but still getting the same code. Any ideas on what might be causing this?
Edit: Tried clearing the CMOS as well but no luck
Sound @ post:
Memo.m4a - 0.11MB
Specs:
MSI P67A-GD65 (B3) Motherboard
Intel Core i7-2600K processor
G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) ram
CORSAIR CMPSU-750TX 750W ATX12V / EPS12V power supply
MSI R5770 Hawk Radeon HD 5770 1GB 128-bit GDDR5 PCI Express 2.1 x16 graphics card

It seems I'm not the only one having weird issues with this board. I have the exact same board, v1.8 BIOS and Gskill F3-17000CL9D-8GBXLD memory.
If I enable the XMP profile for this memory, this system will not post. It does not matter if I raise the DRAM voltage and I/O (memory controller) voltage to their acceptable limits, it does not matter if I manually enter in the timings of the memory specified on the box. XMP = no post.
So after disabling XMP I kept the memory at 1600mhz, which worked fine. I decided to try 1866mhz and a little more voltage. This seemed to work fine...for awhile. This morning my system would not post. I had to clear the CMOS (not use the jumper but literally remove the battery). Ever since then my system will BSOD after a few minutes on startup unless I manually enter in my memory timings (I tried two sticks from different vendors).
I know I don't have bad memory, and the fact is that this board will not post with vendor specified settings.
All I can suggest is to pull the CMOS battery and try one stick of memory.

Tecra S1 sends beep code - 2 short 1 long 3 short

I suspect a memory issue ...I have 256 meg pc2100 memory . I have tried switching slots and got it to boot but it froze after 2 min.
Would not restart after that only beep codes
Can someone help me?

Hi and thanks for your contribution. I investigated the thread you attached already. Unfortunately it doesn't answer the question. The Insyde BIOS (used in Tecra S1) is different to the others posted on many web sites.
There is no mystery in the beep codes and it doesn't take a Toshiba technician to interpret them either. If that were true why are beep codes meanings available for many other BIOS types. Self-diagnositc functions are just what the name implies and (in part) eliminates the need for a diagnostic tool to plug into the computer to track down hardware problems.
Personally I think there is far greater danger of screwing up a computer by randomly replacing hardware until the thing works. If I know what the beep code means I have a pretty good chance of knowing which hardware component is not functioning correctly. I can easily judge how expensive it might be and so forth. As a reasonably intelligent person I don't need a technician to read the beep code meaning, look up the hardware price and tell that what he/she just did will cost me X amount, before the repair is even started.
For those who may speculate that the beep code might be wrong and that only a technician can tell for sure - more nonsense. A technician doesn't know any more than you or me in that respect, apart from experience of the same problems. That leads us to the next logical place and that is if these failure modes and causes are so well known, why can't customers be allowed to know them. I don't want to know how many have failed in the field, but it is helpful to know what has been going wrong. It seems very strange that the problem my Tecra has, which is apparently common, has no published cause. I don't buy the notion that for the same beep code there are multiple causes. If that were true, the beep code is not doing what it was programmed to do and I would ask for my money back.
I know that I am wasting my breath here, but I wanted to express my view. I am sure that customer loyalty is not fostered by treating them like mushrooms.

H61MU-E35(B3) - Beeps Code issue

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