Hard drive state set to "Frozen" in bios, no password registered ???

My ACER Aspire 5733 shows the HDD as "Frozen" in the bios and, obviously, won't boot to it. There are no Administrator or User passwords registered, but it shows the HDD as "Frozen" in the bios Security screen. If I take the hdd out, and reboot, its not there, as expected, when I put it back in, reboot, go directly to the bios, it now shows the hdd state as "Clear" just like the other two password states. BUT, if I then reboot, instead of Windows starting, it shows no bootable devices. Then when I check the bios again, the hdd state is back to "Frozen" and the other two passwords are still "Clear" as before. Does anyone know how to fix this ? I've tried quite a few restarts, and even with a whole other hard drive installed, it still does this.

I seem to have fixed this. It kept reverting to the "Frozen" state on the hdd even after doing the Acer recommended fix found here:http://acer.custhelp.com/app/answers/detail/a_id/32674/~/bios-password-frozen#_ga=1.262809484.1609204961.1438903912 After trying the procedure, it still reverted to "Frozen" on the first reboot when installing Windows. So what I did was this. When I got it back to the state where all three Security Passwords read "Clear", for the very next restart, I updated the bios to the newest version. I used the pure DOS method. After the shutdown when the bios update was done, the "Clear" state was still intact. I *think* the "Clear" state remains, as long as you go directly into bios after setting it to that, and the issue was that it wasn't saved when not going directly into bios. The next restart after the bios update, I started to install Windows, and THIS time, after the BIOS update, the first restart during the Windows installation did NOT result in a "Frozen" hard drive state. So, I think there may be a bug in the second last bios for this device, as it didn't seem to be able to actually save the state of the hdd password correctly.

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Boot from your Mac OS X installer DVD. After selecting a language, choose "Disk Utility" from the menu bar.
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Message was edited by: EZ Jim

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I had my Ubuntu 14.04 installed in my laptop in a drive named "Notebook hard drive" in addition to a pre-installed Windows 8. Today I set the default BIOS settings in my laptop and when I rebooted it and tried to use Ubuntu by pressing "F9" key and choosing from the BIOS menu I found my "Notbook hard drive" option missing. My Ubuntu drive is still there but I have no way to access it. Is there any way I can get it back to working?
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Try disabling secure boot in the BIOS and then restarting the notebook.
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My laptop shut off unexpectedly last week. It got caught in an infinite loop when trying to restart. I was able to access bios and run a system check. I received Failure ID Q0821A-7017lt-xd7wwk-60xx03. I cannot get the computer to start. Please advise.

1. This is a hardware issue and the Hard Drive is faulty
2. You cannot recover this failure ID unless you replace the Hard drive
Detailed Explanation:
Whenever you get a message stating that the Short DST Check error with 24 Digit Failure ID "Q0821A-7017LT-XD7WWK-60XX03" that indicates that the Hard Disk Drive requires a replacement to resolve the issue
Could be due to Application or driver conflicts, virus issues, file corruptions due to incompatible applications, improper shutdowns, update failures due to conflicts, sudden power surges, if notebook is dropped etc..
HP will provide a replacement Hard Disk Drive if the Notebook warranty is Active, If not you need buy a SATA Hard Disk Drive from a retail shop nearby
Please make sure you are getting at least equal capacity as the original one in order to use Recovery Disks. If you need you can buy a larger, but not smaller capacity Hard Disk Drive. For example if you have a 500GB Hard Disk Drive you can upgrade it to 750GB Hard Disk Drive but not 320GB Hard Disk Drive
Please try the below shown troubleshooting steps once:
Step 01. Remove the battery and unplug the AC/Power Adapter
Step 02. Press and hold the Power button for more than 30 Seconds
Step 03. Plug in the AC/Power Adapter (leave the Battery out for now)
Step 04. Press the Power button and check if the Unit works normal
If the above mentioned steps does not help, then you can try reseating the Hard Drive on your Notebook
If the issue persists again please Contact HP if your HP Notebook is under warranty, HP would replace the Hard Disk Drive and provide you a Recovery media to restore factory operating system after replacement (if you've not yet created Recovery Discs/USB Media)
Note: Back up all the personal data to an external drive if it's possible. Otherwise you could connect the failed HDD via SATA to USB adapter with another PC or same PC after replacement of HDD & re-installation of OS and try copying /recovering the files.
Please click on the link In order to Identify, Prevent, Diagnose & Recover from Drive Failures on HP Notebook Hard Drives & Solid State Drives :
http://h10032.www1.hp.com/ctg/Manual/c02876562.pdf
Please check your notebook warranty to verify the status and order a new Hard Disk Drive
Hope this helps, for any further queries reply to the post and feel free to join us again
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Although I am an HP employee, I am speaking for myself and not for HP

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Hello everyone,
I have a Lenovo T61 Widescreen (Type: 7658CTO) that I bought in Canada in May 2008. Unfortunately my warranty has expired.
I had some problems with my 1st hard drive (which came shipped with my Canadian machine) and so had it swapped with a new one using Lenovo's Hong Kong On-Site service in January of this year (I now live in Hong Kong).
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Both Canadian and Hong Kong hard drives were running English Windows Vista Home Premium Edition.
Unfortunately, I do not have my Canadian hard drive anymore because I had to hand it over to the Hong Kong technician in order to recieve a new hard drive.
Could it be that the Hong Kong On-Site Warranty service merely made a Ghost Image of a English Vista config without copying the necessary back-up partition to the hard drive?
Any other ideas for why my Rescue and Recovery is frozen???
Thanks!
Richmond

Hi,
Your question is confusing.
"Factory recovery" option creates self-contained media with the full image of the OS + needed drivers and is bootable, so you can boot from it and install OS+drivers to the original state. When you bought your machine, it should have a "Q" partition (possibly hidden) that holds this image, and that is what is copied to the media plus the boot environment.
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It seems to me that when you used rescue media, you probably booted into the rescue media but then might have restored from a non-Lenovo windows image? Did you by any chance have a drive with a non-Lenovo Windows installation disk connected?
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Well I hope this is the right area and this gets listened to, I use sleep often... >.<
Laptop is a A305D-S6886 Satellite bought from ToshibaDirect.
So I dropped my laptop, and the HDD is busted. No biggy right? So I bought a new one. Spefically this one. It is a Western Digital, my Dell laptop friend used it, good reviews, exact equilivant to the one I use. Great!
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P.S. I want more options in the BIOS! D:
EDIT: Maybe some specs may help:
One of the 1st A305-S6886 made I think:
AMD Turion x2 RM-72 at 2.1 GHz
4 GB DDR2 RAM at 800 mHz (Maybe 667 mHz)
ATI HD 3470 and HD 3200, in "CrossFire"
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Screen size is 15.4
Chicony WebCam is broken, due to cable tearing in the case (I voided my warrenty D
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Solved!
Go to Solution.

Sounds like something else besides the hard drive was "busted" when you dropped it. Does it do this when you use hybernation as well as when you use sleep?
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

In energy settings..should hard drive be set to never

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It's a good idea to stop the hard drives sleeping when you are editing.
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USB hard drive is set to read only?

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Your external drive is undoubtedly formatted as NTFS. As you already know, your Mac can read this format, but it cannot write to it. There are some third-party shareware applications that will allow your Mac to write to the NTFS volume; search for these on versiontracker.com, if you want to give this a try.
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The question that needs answering is whether or not you will using this drive cross-platform, or whether it will be dedicated solely to OS X. If the former, you'll need to use either the FAT-32 format or some third-party solution. If this drive will only be accessed from OS X in the future, you should copy the data, format it as HFS+ (Mac OS Extended), then return the data to it.
Scott

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not encouraging. I'd certainly re-seat the RAM and even go as far as testing it with MemTest86, if you have more than one module test them individually for at lest 3 passes each - keep plenty of coffee or whatever at hand.
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Andy ______________________________________
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I accidentally formatted my portable hard drive when setting it up for time machine. Is there any way for me to get back my lost files?

I have an external hard drive of the brand Western Digital.
Before I got my iMac I moved a lot of my important files from my PC to the hard drive and today I went on and connected it to my iMac to move my files over to it.
When it had connected a window popped up that asked if I wanted to use this hard drive with the program Time Machine and create backups. Without thinking it trough enough and reading the warning properly (I'm stupid I know) I clicked "yes". I then realised how stupid it was and cancelled the formatting of the hard drive. But somehow the program still managed to delete all my important files and can't find any way to get them back. Neither can I connect the hard drive to my PC anymore so I can't check if the files are still there (which I doubt they are since I can't see them on my iMac either).
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Thank you in advance!
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Hi hvni,
If you are having an issue with a flashing question mark when starting your MacBook Pro, you may find the following article helpful:
Apple Support: A flashing question mark or globe appears when you start your Mac
http://support.apple.com/kb/ts1440
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Thanks Fox for the clarification questions
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External Hard Drives -- please set record straight

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Hard drive state set to "Frozen" in bios, no password registered ???

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