Hardware Color Cursor Problem in Windows 8.1

I have 2 issues related to the cursor on Win8.1 with 2 display adapters. It seems Windows 8.x problem.
Issue #1, Primary display adapter is using hardware color cursor and secondary adapter is software cursor. It will have cursor left over on the secondary screen when the cursor is moving from
secondary screen to primary screen.
Issue #2, Primary display adapter is using hardware color cursor and secondary adapter is software cursor. There will be 2 cursors on the left upper corner of the primary display screen when
dragging the cursor around the upper left corner of the primary display screen.
So the problem seems caused by 2nd display adapter doesn't support hardware color cursor then will create these two problems.
If I switched to software cursor in the Control panel, then there will not have these problems. Also if both use hardware cursor, then there is no problem.
Can anyone help to confirm if this is the Windows 8.x bug or not?
Thank you very much.
Regards,
Francis

Hi Francis Fung,
When checking in Mouse Properties, I couldn't find any settings that would allow me to change to software cursor under any tabs like Buttons, Pointers, Pointer Options, Wheel and Hardware(reference)
Some specific mouse would have its own functions, make sure that we follow the instructions to configure the settings, for the two adapter issue, please also consider seek help at the manufacturer side and see if any further help would be offerred there.
Thank you for your understanding.
Best regards
Michael Shao
TechNet Community Support

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Link to picture
hi everyone,
find original w8 cd and then i installed, when i was installing
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Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules

hi adilsefaersan,
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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Hello,
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Hardware Color Cursor Problem in Windows 8.1

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