Has anyone experienced the loss of audio when using Apple TV when it has been working fine?
I can't get any audio through my reciever when using Apple TV. It's been working fine until a week ago. I've check my reciever, unplug the TV, and Apple TV as described but nothing. I switch to my Direct TV input and I can get audio when not using ATV. I've tried most everything I've read on blogs but nothing. One of those "pull your hair out" issues. Any direction would be appreciated. Thanks, Vince
Hi there Vfall!
I have some information for you that can help you troubleshoot this issue:
If you can see video but can't hear sound
If Apple TV is connected to a receiver, make sure the receiver is turned on.
Make sure the input setting you've selected on your receiver matches the input you have your audio cables connected to. See the documentation that came with your receiver for more information.
Make sure the volume on your TV or receiver is turned up and isn't muted.
Check whether you can hear sound while playing video only. Also, check whether you can hear audio feedback while clicking through menu options.
If you're connected to the HDMI port on your TV and Apple TV, make sure your TV supports audio through its HDMI port. The HDMI ports on some older TVs support only video.
If you are using HDMI audio, try disconnecting and reconnecting the HDMI cable.
If you're connected to the HDMI port on your TV and Apple TV, make sure your TV is setup to receive audio from HDMI. For some TV's this is automatic, but for others there is a choice between digital and analog (for HDMI audio, choose digital). Read more about HDMI audio.
Try the other audio outputs on Apple TV to see if they work.
If possible, try using different audio cables.
This information is taken from the following article:
Apple TV: Basic troubleshooting
http://support.apple.com/kb/ht1551
Thanks for coming to the Apple Support Communities!
Regards,
Braden
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